Uploaded by Crypto Tasik

Sauce & Spoon Project Charter

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Project Charter: [Menu Tablet]
DATE: [23/05/13]
Project Summary
To run pilot rollout of tabletop tablets at the bar area of 2 locations of Sauce & Spoon.
It will allow to turn tables more quickly and serve more guests. Which will lead to
increase in revenue.
Project Goals
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Roll out pilot tablet in the bar area of both North and downtown location.
Check tablet packages that include menu add-ons & coupons
Cut food waste by 25%
Reduce table turn time by 30 mins.
Tablets to communicate guests request directly to kitchen.
Increase daily guest count by 10%
Increase product mix.
Increase average check value from $65 to $75.
Deliverables
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Tablets installed in the bar area of 2 restaurant locations.
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Training staff in new system
Map for integrating the restaurant existing system.
Clear data points to track metrics.
Scope and Exclusion
In-Scope:
● Employee satisfaction
Out-of-Scope:
● Food waste policy
Benefits & Costs
Benefits:
 There will more be table turn which will lead to increase revenue.
 Reduction in food waste
 Reduction in staff burnout
Costs:
 $50,550
Appendix:
● Payroll reallocation
● Food waste policy
● Employee Satisfaction
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