City College of San Francisco
UNAPPROVED Minutes from ITAC Meeting on April 8, 2013
Attendees
Committee Members: Craig Persiko, Anthony Costa, Ophelia Clark, James Rogers
Resources: Cynthia Dewar
Guests: Tim Ryan, J.R. Hall
The meeting was called to order at 11:10 am.
1. Approval of Minutes: Minutes from the March, 2013 meeting were not available, will be
approved in May
Old Business
2. Status report on switch to Microsoft 365 for faculty/staff email
Friday, April 26th is the last day users will be able to send or receive email messages
from Groupwise. The messages will still be in Groupwise and accessible through June.
To migrate old messages from Groupwise to Office 365, a computer needs to be used
on campus, with Office 2010 installed on it. Several such machines have been setup
in L108 for this purpose, but it takes some time for each user.
3. Network Security/Firewall status update
Tim reported that ITS is likely to upgrade the Palo Alto firewall, keeping the same firewall
architecture that's currently in place. Microsoft Forefront virus scanning software will be
replacing McAfee soon, but this change will take a while to implement in all the faculty and staff
desktop machines, as it's labor-intensive.
4. Accreditation status update, related to ITS
Meetings with accreditation visiting team went very well, and they gave us positive
feedback. They indicated it was much better than last year, when the FBI had contacted them
about our virus issues. What remains to be done is for the ITAC and related groups to follow
through on our plans for equipment upgrades, etc.
5. Technology Plan and Computer Usage Policies (Acceptable Use Policy) status update
Pam Mery is to meet with Tim and Eric regarding the Tech Plan.
6. Continued Discussion: ITAC’s role in participatory structure
James reported that the Participatory Governance Council is scheduled to meet in the
next week or two, and that progress is needed on implementing the new participatory governance
system.
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7. Continued discussion of a process for IT-related project requests that is complimentary to
Program Review but better suited to short-term notice (2-3 months) and low cost ($1K-$5K).
Program Review is the Institutional planning method but it does not work well for all situations.
(12:00-12:20)
Tim reported that some Program Review requests that were ranked in Tier II could easily
be handled by ITS, so he will try and move forward on those (e.g. expanding wifi, replacing
desktop PC's). However, ITS is too busy to solicit new projects, and lacks funding for them.
Work order requests can now be done online, following a link from the ITS web site. ITS will have
to consider funding sources, prioritization, and support needed when evaluating new project
requests. They are considering support needs now while looking at Perkins grant applications.
The service desk is particularly understaffed.
We discussed the desktop PC replacement plans at some length, and agreed to put this
item on the agenda for next month. Laptop computers will only be purchased when a real need
is documented. Users will not be given admin access to their computers unless a real need is
documented. We need to decide who will get the first replacement computers. Ideas suggested
included:
 soliciting requests for new computers via an online form, which would include
prioritization questions such as how much this computer will be used and what for
 prioritizing upper administration requests first
 prioritizing replacement of older computers first
New Business:
8. Disaster Recovery and Business Continuity Plan (12:20-12:35)
This plan is in progress, but we did not have time to discuss details.
9. Discussion of Technology Survey results (12:35-12:40):
http://www.ccsf.edu/Offices/Research_Planning/reports_faculty.htm
These survey results can help inform decisions on new computer and projector rolllouts.
It doesn't help us determine who needs new equipment, but it does indicate a percentage of
faculty/staff with various needs, and a percentage of those that use personal laptops, mobile
devices, etc. at work.
Reports:
9. Interim Chief Information Technology Officer's Report – Eric Raznick (12:40-12:50)
Eric was away at a Banner conference.
Tim reported that ITS has been approved to replace retiring staff members, and that they
have been given permission to hire two staff programmers. Getting these hires through the HR
process in a timely manner will be a challenge.
10. Education Technology Department Report – Cynthia Dewar (12:50-1:00)
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We are moving forward with the upgrade to Moodle 2.x. For Fall 2013 classes, some
faculty can switch to Moodle 2, while others can continue to use the current version of Moodle.
Confirmation of Future Meeting: May 13 from 11:10 am -1:00 pm in L108.
Adjourned at 1:00 pm
Submitted by Craig Persiko
Minutes from 4/8/13 ITAC Meeting
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