City College of San Francisco
APPROVED Minutes
from ITAC Meeting on February 4, 2013
Attendees
Committee Members: Craig Persiko, Anthony Costa, Eric Raznick, Ophelia Clark, James
Rogers, and Joe Jah
Resources: Cynthia Dewar, Carol Reitan
Guests: Tim Ryan, J.R. Hall,
The meeting was called to order at 11:10 am.
I. Approval of Minutes: Minutes from the January 14, 2013 meeting were approved.
II. Confirmation of Future Meetings: March 11, April 8, and May 13 from
11:10 am -1:00 pm in L108.
Old Business
I. Status report on switch to Microsoft 365 for faculty/staff email
A. Members discussed early user feedback. Trainings have started. Documentation is
being created regarding migration of messages from Groupwise to Microsoft 365.
Friday, April 26th is the last day users will be able to send or receive email messages
from Groupwise. The messages will still be in Groupwise and accessible through June.
II. Non-credit Online Positive Attendance reporting status update
A. The main reasons to move to an online system are the human resources demands,
financial costs, and the accuracy of data. It is estimated that it costs about $300,000 a year for
the PARS form. Data has been reported inaccurately by instructors and students. Ophelia
suggested AccuTrak. Students would be able to input the data and that data could be captured
accurately. Many of the PARS forms come into A&R un-machine-readable. Computers in
classrooms can be used to capture the data. There have been challenges with the pilot; lack of
participation, scalability, retirements. The first step is to determine whether or not the project is
worth continuing and researching how non-credit attendance is reported across departments.
What is the next step? Do we need to gather more info from what other schools are doing? It is
an institutional issue. Should the project be stopped? Monika is planning to do more with the
project. It was agreed that the pilot is not scalable and another solution should be found. Only
the Business Department is involved in the pilot. It was agreed that Craig would invite Monika to
the next ITAC meeting to discuss this topic.
III. Network Security/Firewall status update
Minutes from 2/4/13 ITAC Meeting
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A. Tim reported that the firewall upgrade was done yesterday. There is a minor issue and
they are trouble-shooting that, but it was successful otherwise. We are currently using the most
up-to-date version. We now have more versatility.
IV. Accreditation status update, related to ITS
A. Comments are due at the end of today. Last Tuesday Workgroup 9 met. Tim met with
Kristen last week. There were some revisions. The academic lab inventory is finished with 113
labs College-wide with 3300 computers (PCs and MACs) accessible to students. There is a
Board of Trustees meeting on Thursday where they will review the Show Cause 2nd Draft. There
is a Steering Committee meeting tomorrow from 3-5 pm in MU 140.
V. Computer Usage Policies (Acceptable Use Policy) status update
A. It is supposed to go to the Board of Trustees but first needs to go to various unions.
VI. Technology Plan status update
A. Costs were added to the Tech Plan per Peter’s request. Each of the four areas in the
Tech Plan will report about the costs of each of their respective sections.
VII. Continued Discussion: ITAC’s role in participatory structure
A. James reported that it was agreed by Administration that ITAC should be under the
larger participatory governance structure. Anthony pointed out that the Show Cause Report
needs to support the participatory structure. Craig will take a closer look at the accreditation
report to make sure ITAC is not incorrectly described in the participatory governance section.
VIII. ITS Staffing/Leadership Update
A. The College is moving forward to hire a permanent CTO.
B. ITS was dramatically impacted by the lay-offs. There simply are not enough people
in ITS to do what needs to be done. ITS lost a desktop support person, a trainer,
and an operator. ITS already did not have enough staff before the lay-offs. There
are not enough staff to work on specific projects and it is a significant issue. Come
July there should be some augmentation and ITS will identify positions that are a
priority. Senior Administration is aware of the issue. Many ITS staff are working
extremely hard to keep operations going.
C. The ACRC hours were discussed. The option of expanding the ACRC hours until
9pm two nights a week is being discussed. (It used to be open until 9pm four
nights a week.) Faculty monitors were cut and this led to a decision to cut the
ACRS hours. ITS is working to provide more hours and understands that there
could be less service given the faculty monitor decrease.
D. JR is working to staff the Help Desk to account for the loss of 40 hours a week.
Help Desk hours are now 9 am to 4 pm. ITS recognizes that there is inadequate
coverage for the Help Desk.
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New Business
I.
DNS Issue
A. Tim explained the problem with the DNS that happened January 16th. The go
forward is that there will be two new DNSs. Eric said that there would be Collegewide email informing everyone about the reason the DNSs is being upgraded.
II.
Discussion IT-related projects
A. It was agreed to postpone this topic until the March meeting. With Program
Review taking on a more significant role it is important to address the role ITS
plays in IT related projects. There are concerns about informing the College
community about what goes in Program Review related to ITS and what doesn’t,
about the timeline for ITS projects, etc.
I. Reports
A. Interim CITO’s Report – Eric Raznick
1. Eric reported that Argos is moving forward and we should all be hearing more
about it shortly. It uses the Banner database to generate reports. It is being BETA tested.
B. Ed Tech Department Report – Cynthia Dewar
a. We are moving forward with the upgrade to 2.x.
Adjourned at 12:52 pm
Submitted by Cynthia Dewar
Minutes from 2/4/13 ITAC Meeting
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