Extern Organisation
Job description and person specification
Project Worker – Ormeau Centre
Section 1: Key job parameters
PROGAMME/PROJECT Adult Services Directorate, Homelessness
DESCRIPTION
Division. The Ormeau Centre is a specialist
emergency accommodation provider that promotes
the sustainable resettlement of single homeless
adults with complex needs.
JOB TITLE
Project Worker
LOCATION:
Belfast
ACCOUNTABLE TO:
Senior Practitioner
ACCOUNTABLE FOR:
Bank Workers
JOB PURPOSE:
To facilitate the provision of high tolerance, 24hour emergency accommodation for single
homeless adults with complex needs. As a
member of the Project Team, the post holder will
assume a key role in ensuring the residential
aspects of service delivery meet Extern’s
standards, NISCC Codes, and the standards
contained in the Supporting People Quality
Assessment Framework in line with:
(a) Extern’s vision, mission and values;
(b) Extern’s Standards of Business Conduct
(d) the legal and best practice standards relating
applicable to post; and,
(c) the requirements of contracts and service level
agreements with commissioning and funding
partners
Page 1 of 7
April 2012
Extern Organisation
Job description and person specification
Project Worker – Ormeau Centre
Section 2:
1.
Job description
Managing risk: risk management at the core of practice and
management
The Project Worker will:
1.1
Assume lead responsibility for the processing of referrals and
admissions in line with the Project’s assessment and recording
procedures and standards.
1.2
Provide a safe, caring environment for the Service Users/ staff for the
effective and safe running of the Project.
1.3
Comply with Extern & Local Health & Safety polices and procedures.
1.4
Participate in the assessment and drafting of Service Users’ Risk
Management Plans and assume a lead role in the implementation and
monitoring of the same.
1.5
Ensure compliance with the Project’s Medication Policy, Drugs Policy
and Drugs Accommodation protocols, polices and procedures.
1.6
Use Extern’s On-Call system, in accordance with Organisational and
Project Policy and procedures.
1.7
Compile significant incident reports, safeguarding adults disclosure
reports and contact records in line with organisational and Project
policy and procedures.
1.8
Contribute to the assessment of individual needs and risks of Residents
and assume a lead role in implementation and monitoring of support
plans for your allocated workload.
1.9
Register with NISCC and ensure active compliance with NISCC code of
conduct and re-registration standards.
1.10 An up-to-date knowledge of the needs and risks of each resident is
required.
1.11 Comply with all fire safety polices, regulations and fire drills.
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April 2012
Extern Organisation
Job description and person specification
Project Worker – Ormeau Centre
2.
Managing quality: providing quality services
The Project Worker will:
2.1
Ensure that all resources required are kept in good repair and used in
an efficient, cost effective manner.
2.2
Ensure accurate recording of petty cash, service charge, residents’
personal monies and the collection of money concerning outside
activities.
2.3
Assume core responsibility for the management of residents’ finance
files and procedures.
2.4
Support income generation activities.
2.5
Assume core responsibility for the cleaning and maintenance of the
Project to a required standard, including the appropriate use and
storage of all cleaning materials.
2.6
Be responsible for maintaining food hygiene standards, including the
cooking of nutritious food for Residents and the recording duties
associated with the same.
2.7
Plan and facilitate group activities with Residents to promote their social
skills and social inclusion.
2.8
Comply with the Project’s harm reduction agenda and consistently and
robustly apply this model to your practice.
2.9
Engage with the Project’s Learning Agency Development Strategy to
address identified learning needs and professional development.
2.10 Attend all mandatory Project and Organisational training and be
accountable for the integration of learning into your practice.
Page 3 of 7
April 2012
Extern Organisation
Job description and person specification
Project Worker – Ormeau Centre
3.
Managing resources: people, money, physical assets and
information
The Project Worker will:
3.1
Develop effective and credible relationships with staff within the Project,
across the Organisation and with external agencies and stakeholders.
3.2
Ensure appropriate and effective use of Organisational Outlook
software including the maintenance of an e-mail account to ensure
effective communication.
3.3
Ensure own communication with others is always appropriate, clear and
accurate.
3.4
Ensure the confidentiality of information in line with Extern’s procedures
and Data Protection Legislation.
3.5
Contribute to the data input and maintenance of Extern’s service user
database having particular responsibility for logging referrals and
admissions information.
3.6
Effectively plan/manage own work and contribute to effective planning
within the Project.
3.7
Contribute to the promotion/management of change as a positive force
and support service users during periods of change systems.
Page 4 of 7
April 2012
Extern Organisation
Job description and person specification
Project Worker – Ormeau Centre
4.
Managing communications: internal and external
communication
The Project Worker will:
4.1
Contribute to the review of own inductions and the induction of bank
workers, other Project Workers and Social Work Students.
4.2
Assess and manage own work performance including preparation for
supervision and appraisal process.
4.3
Have a clear understanding of the Project’s Outcome Model and its role
in shaping Assessment Support Planning, implementation and
evaluation functions.
4.4
Contribute to setting work objectives and Project objectives.
4.5
Participate positively as a Team Member, including input to daily
handovers and weekly staff meetings.
4.6
Supervise Bank Workers on shift to ensure Project standards are met.
4.7
Contribute to the collective accountability of the Project staff by
providing feedback on your own performance and on the performance
of other staff. A particular requirement is the reporting of inappropriate
practice of others and being accountable for own performance if this is
below standard.
4.8
Assume responsibility for the provision of an accessible, quality
overnight service to residents and potential residents.
4.9
Ensure Case Files and IT records for your allocated case loads are
accurate, up-to-date and formatted in the correct manner.
4.10 Take direction from Senior staff to ensure the delivery of a quality
service.
4.11 Develop a clear understanding of Supporting People Quality
Assessment Framework and its application to Project practice.
4.12 Comply with Extern’s Service User Complaints policy.
4.13 Contribute to the Project’s Service User Participation Agenda, including
the gathering of feedback/evaluation from Service Users concerning
services provided by the Project.
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April 2012
Extern Organisation
Job description and person specification
Project Worker – Ormeau Centre
4.14 Adhere to Extern’s Quality Standards to promote best practice and
contribute to continuous improvement of services.
5.
Miscellaneous
5.1
Carry out any other duties reasonably requested by your Line Manager
within your competencies.
Page 6 of 7
April 2012
Extern Organisation
Job description and person specification
Project Worker – Ormeau Centre
Section 3: Person specification
1. Qualifications/Experience
1.1 Essential Criteria
The successful candidate must have:
A minimum of 4 GCSE’s (Grade C or above) or equivalent e.g. NVQ Level II
in relevant discipline. e.g. Health and Social Care.
One years’ experience working with adults with complex needs and
challenging behaviours.
IT competence, including use of Microsoft Office applications.
Ability to carry out manual handling tasks, including lifting and moving.
Extern reserves the right to reasonably alter the above criteria.
For further information on services visit the
Extern Website: www.extern.org
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April 2012