1: use clear communication both verbally and nonverbally

2: treat others with respect, dignity, collegiality, and kindness

3: consider how person words and actions impact others

4: avoid gossip and spreading rumours

5: rely on facts and not conjecture

6: collaborate and share info where appropriate

7: offer assistance when needed but accept refusal gracefully

8: take personal responsibility for ones own actions

9: recognize that abuse of power or authority is never acceptable

10: speak directly to the person with whom one has an issue

11: demonstrate openness to other POV, experiences and ideas

12: be polite, respectful and apologize when indicated

13: encourage support and mentor others

14: listen to others with interest and respect

15: above all, aspire to uphold the code of ethics

Review: lecture 13: healthy work environment + self-care