APT Financial Consultants CPA REVIEW HANDOUTS P18 By Sako Mayrick M Covered : Management audit Social audit HR audit Environmental audit Sako Mayrick - APT 1 MANAGEMENT AUDIT Other names Operational audit Organizational audit Technical audit Efficiency audit Meaning Examination of managements operation Supervision of activities of the client Dynamism and flexibility of changing environment Opportunities grasping Sako Mayrick - APT 2 MA - Meaning It is the examination, review and appraise of various policies and functions of management on the basis of certain standards It evaluate the performance of various management processes of an organization It is a comprehensive examination of an enterprise to appraise its organization structure, policies, procedures in order to determine whether sound management exists at all levels, ensuring effective relationship with the outside world Sako Mayrick - APT 3 MA - Meaning IIA defines MA as future oriented, independent and systematic evaluation of activities of all levels of management for the purpose of improving organizational profitability and increasing the attainment of the other organizational objectives Sako Mayrick - APT 4 Advantages of MA It helps the management in preparing plans, objectives and policies and suggests the ways and means to implement those plans and policies. The inefficiencies and ineffectiveness on the part of the management can be brought to light. The techniques of management audit are not only applicable to all factors of production, but also to all elements of cost. Proper management audit techniques can help the business to stop capital erosion. It increases the overall profitability of a concern through constant review of solvency, profitability and efficiency position of the organisation. Sako Mayrick - APT 5 Disadvantage of MA The introduction of management audit technique involves heavy expenditure. Managers will hesitate to take initiative, as the management auditor will always pinpoint some shortcomings in the action. Managers will always try to keep the records up to date rather than improving efficiency and reducing the costs. Due to ineffectiveness and inefficiency of the management auditor, in all cases, management audit cannot provide result-oriented service. Management auditors are sometimes engaged in some activities detrimental to social objects of auditing, for example, evasion of tax. Sako Mayrick - APT 6 MANAGEMENT AUDIT It considers Policies and procedures in operation Future plans Previous trends Discharge of fiduciary responsibility Responsiveness to stakeholders interests Use of resources Opportunities Furtherance of organizational objectives Efficiency, economy and effectiveness of operations Sako Mayrick - APT 7 General Objectives of Management Audit To assist management in establishing good relations with the employees and to elaborate duties, rights and liabilities of the entire staff. To recommend changes in the policies and procedures for a better future. To ensure most effective relationship with the outsiders and the most efficient internal organisation. Sako Mayrick - APT 8 General Objectives of Management Audit To assist management in achieving co-ordination among various departments. To assist management in establishing good relations with the employees and to elaborate duties, rights and liabilities of the entire staff. To recommend changes in the policies and procedures for a better future. To ensure most effective relationship with the outsiders and the most efficient internal organisation. Sako Mayrick - APT 9 Steps in MA 1. Examination of management performance 2. Reporting defects and irregularities 3. Presenting suggestions for improvement These basic steps can further be broken down into the following stages: (1) study of the activities, (ii) detailed diagnosis, (iii) determination of purpose and relationship, (iv) looking for deficiencies, (v) analytical balance, (vi) testing of effectiveness, (vii) searching for problems, (viii) ascertainment of solutions, (ix) determination of alternatives, (x) seeking out methods of improvement. Sako Mayrick - APT 10 Management audit Objectives Appraisal of Plans and clients objectives Appraisal of client’s organizational structure Evaluation and assessment of client’s performance Appraisal of client’s control of operations Sako Mayrick - APT 11 Management auditor qualities Analytical skills Ability to see the organisation from different angles Sufficient knowledge of the industry which the client operates Auditing skills Interview and inquisitive skills Objective Sako Mayrick - APT 12 Management auditor qualities Sufficient knowledge about the functions of management Ability to understand different management activities of the organisation i.e. internal control, production planning and control, personnel management techniques Generally should have ability to understand problems of the organisation He should have the ability to determine the progress of the organisation Sako Mayrick - APT 13 Scope – Terms of Reference of MA Whether the basic aims and objectives of the enterprise are being fulfilled in practice. Whether the enterprise is being successful in adapting itself to technological change. Whether the management structure is suitable. Whether management is efficient at all levels and to extent to which economies are possible. Sako Mayrick - APT 14 Scope – Terms of Reference of MA Whether the policies with regard to staff recruitment and training are adequate, and whether staff morale is satisfactory. Whether there is a proper communication system both upwards and downwards throughout the enterprise including a proper management information system. Whether the enterprise's share of the market is increasing or declining and how it compares with its main competitors. Sako Mayrick - APT 15 Management Audit appraisal of objectives and plans Evaluating of objectives SMART Sufficient and reasonable Reflects company responsibilities Compatible Communicated Easily understood Rigid Sako Mayrick - APT 16 Management Audit appraisal of objectives and plans Evaluating plans Compatible with objectives Anticipates trouble spots Flexible for efficiency Permits delegation of responsibility Supports uniformity Communicated measurable Sako Mayrick - APT 17 Management Audit appraisal of clients Organisational Structure It is a means for management control of operations Includes assignment of duties and responsibilities together with delegation Organisation structure in harmony with objectives Structure comensurate with responsibility Spans of management Unity of command Proper balance of functions Simple and economical Sako Mayrick - APT 18 Objectives of MA Evaluation and Assessment of client’s performance Possibility of getting an expert support Issue is to measure efficiency, economy and effectiveness Issues Personnel - staffing, turnover, qualification of employees, working conditions, overtime Workload - volume of work, customers, payroll check, productivity levels, backlog, critical maintenance Productivity units expended/units produced, past performance, mechanization , man-hour per customer, Quality – expectation/performance, improvement, work methods Cost - labor costs, material costs, administrative costs, equipment costs, trends, necessity of activities. Forecast, variance, cost conscious, Sako Mayrick - APT 19 Objectives of MA Appraisal of Control Administrative controls of operations to accomplish management objectives or plans of operation Information and assurance to management on adequacy and effectiveness of controls, not only at the time of audit but also for the future The purpose is not cost control but procedural compliance For example, procurement system Sako Mayrick - APT 20 MA Corporate Analysis Study of client’s business in view of both competition and changing business environment. Clients exploration of strategic core – assets for competitive edge e.g. brand name, technology, research and development, financial and capital structure, product costing and pricing policies, managerial skills, production systems and communication Synergy of the above Competitive edge over rivals Sako Mayrick - APT 21 MA Corporate Analysis Value chain analysis – how the policies giver value to the customers e.g. marketing , logistics; cost and marketing strategies Examine high input cost of marketing strategies to determine grey areas Examine pricing policy for value adding to customers, margins for covering operational costs Analysis of overall clients business strategy, SWOC analysis and environmentalf analysis Sako Mayrick - APT 22 MA Corporate Analysis – Industry Analysis Competition in the industry, bargaining power of client’s suppliers, buyers, Threat of new entrants, Threat of substitutes Purpose is to determine level of competitiveness of rivalry and competitors Sako Mayrick - APT 23 MA Corporate Analysis – Environmental Analysis PEST analysis Trade barriers, Business trends – recession, boom and per capital incomes, market demand and supply conditions Price sensitivity Product taste, branding, relationship with local society Technological analysis – modern technology and impact on current business. Sako Mayrick - APT 24 MA Corporate Analysis – SWOT Analysis SW – Internal operating capabilities Competitive edge Minimizing weaknesses OT- External Entrepreneurship skills Threats are killer missions therefore clients must have strategies e.g. interpersonal skills to manage uncertainties SWOC and PEST Analysis results into new strategy development through financial modeling (NPV, IRR and cash flow) The new strategy must be able to change with changes of environment. Sako Mayrick - APT 25 MA - Approaches Organizational approach Administrative structures Framework of the organization – staffing, reporting , personnel evaluation, budgets Microcosm picture of company structure and study it from many angles Concentration of administrative activities rather than product Functional approach Following up major activities from inception to conclusion, Less concerned with adminstration It is more complex with long and devious trail Sako Mayrick - APT 26 MA - Steps Familiarization Discussions with knowledgeable people about the organization – activities, performance evaluation, reporting Walkthrough the departments or follow function Objectives and their implementation Examine organizational structure Review of policies and procedures Review of records generated Performance appraisals Familiarization leads to development of workable audit program Sako Mayrick - APT 27 MA - Steps Verification Controls functioning through sample transaction Internal checks Documented vs Actual controls Standards of performance Evaluation and Recommendations Audit tests of initial survery Recommendations based on facts not feeling Consider all factors affecting operation Effectiveness of operation Deviations form procedures Structure of accounts, records and repors Sako Mayrick - APT 28 MA - Steps Evaluation and Recommendations Risks and loss Technical issues to be recommended to management Reporting No reservations Minor matters should be cleared through discussion Lower matters to be discussed with the lowest cadre in mgt The auditor should note that the responsibility of correcting defects ultimately rests with operating management. Sako Mayrick - APT 29 Past Examination – May 2010 Management audits involve the investigation of the entire management to ascertain the decision making process of the top management and such it is kind of overhaul of the company’s top management to ascertain attitudes towards the internal control system and also personal relations with employees and their ability to manage an efficient and viable company. (a) Explain the conditions under which these audits are ideal (4 marks) (b) Explain the advantages of Management audits (8 marks) (c) Describe the disadvantages of Management audits (8 mark) (Total =20 marks) Sako Mayrick - APT 30 Social Audit It is based on concepts of Social Responsibility Corporates must consider social well being rather than profit They have high responsibility to the society such as Extending staff benefits such as provident fund, gratuity, bonus, insurance, leave salary, medical benefits, housing facility, recreation and entertainment Keeping the environment of the factory and its surrounding clean and non harzadous Sako Mayrick - APT 31 Social Audit and Social Accounting The term ‘social accounting’ and ‘social audit’ are used sometimes in the literature interchangeably. But social accounting is concerned with the development of measurement system to monitor social performance, and social audit is the use of an independent auditing system to verify a firm's records of social performance. Sako Mayrick - APT 32 Social Audit and Social Accounting John Crowhurst in his book Auditing Guides to Principles and Practice has clearly explained these two terms. According to him, ‘[s]ocial accounting is the process of determination of social performance of an organization”, while ‘social audit’ is the enquiry into the corporate social accounting records by an outside agency that can opine with a view to attestation and authentication of such results and reports. Sako Mayrick - APT 33 Objectives of Social Audit To make an assessment of social performance by an organisation. To inform the management of an organisation of the accuracy and fairness of its social accounts. To evaluate the socio-economic contributions made by an industry. To bring to light for public knowledge how far an organisation has discharged its responsibility to the society. To advise the management in the preparation of social accounts. Sako Mayrick - APT 34 HR Audit Touche Ross and Co., a Canadian CPA firm has introduced for the first time the concept of human resource accounting as a part of its management information system in the belief that a good human resource accounting system can provide information of vital importance for short term as well as long-term decision-making and performance measurement. According to Eric Fl amholtz, “Accounting for people as an organizational resource involves measuring the costs incurred by business firms and other organizations to recruit, select, hire, train and develop human assets”, Sako Mayrick - APT 35 HR Audit The decision of the investor to invest in the company is greatly influenced by the working of the managerial staff of the company. So, disclosure of information regarding human capital in the annual report of the company may help prospective investors in forming an opinion whether to invest in the organisation or not. This may remove the standing criticism of the financial reporting that ‘one of the outstanding omissions is information concerning the human capital employed.' Sako Mayrick - APT 36 HR Audit But before including human capital employed as a part of annual account, it has to be ensured that the human capital as included is reliable and computed on the basis of generally accepted principles for the valuation of human capital. In order to get reliable value of human resources, the necessity of human resource audit is felt. The Human Resource Audit examination should not relate the rightness to the process of valuation of the asset, but it should see that the information upon which the calculations are based upon are reliable and authentic Sako Mayrick - APT 37 Steps in HR Audit The nature of the organisation should be thoroughly examined to know whether it is a firm of professionals or of the general business. Interview with the top managerial personnel should be taken to acquire information regarding the valuation of human resources. It should be seen that provision for depreciation of human assets has been adequately provided. It should be confirmed that the correct value has been placed in the balance sheet. Sako Mayrick - APT 38 Steps in HR Audit The internal control system as regards various information of human resources should be reviewed to evaluate its effectiveness. It should also be ensured that all contingencies that have the effect on the valuation of human resources are duly considered in the value measurement of human resources Sako Mayrick - APT 39 Green or Environmental Audit An environment audit is a management tool comprising a systematic, documented, periodic and objective evaluation and objective evaluation of how well organizations, management and equipment are performing with the aim of contributing to safeguarding the environment by facilitation management control of environmental practices, and assessing compliance with company policies, which would include meeting regulatory requirements and standards applicable. Sako Mayrick - APT 40