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University of Houston
Windows 2000
March 2, 2001
Division of Information Technology
Windows 2000 Project Team
Mary Dickerson, MCSE, Project Leader
Windows 2000
Presentation Overview
• Overview - UH Environment
• Project Team Lifecycle
• Lessons Learned
Windows 2000
UH Environment
Overview
The University of Houston System includes:
•
•
•
•
•
UH Main Campus
UH-Downtown
UH-Clear Lake
UH-Victoria
UH-Fort Bend
Plus, 4 off-campus learning institutes: West Houston
Institute at Cinco Ranch, the North Houston Institutes,
UH System at Fort Bend, and the University Center
(The Woodlands)
Windows 2000
UH Environment
Overview
The UH Main Campus includes:
•
•
•
•
14 Colleges
8 Administrative Divisions
32,000 Students
4,000 Faculty & Staff
Windows 2000
UH Computing Environment
Overview
• Network Infrastructure
• Windows Domain Infrastructure
Windows 2000
Network Infrastructure:
Current environment
Network design
• consists of a flat, bridged configuration
currently undergoing conversion to a routed,
sub-netted configuration
DNS
• Currently handled by 3 Unix\Linux machines
• Structure includes DNS resolution for some of
the other UH campuses
DHCP
• Currently handled by 2 Linux machines
• Available for campus-wide use
• Utilizes two non-overlapping scopes for
address assignment
Windows 2000
Current Domain Model –
IT Supported Domains
Windows 2000
Characteristics
Current Domain Structure
• Multiple domains with one or more
administrators
• No way to sub-divide domain
management
• Multiple trust relationships without
uniformity…increased opportunity for
problems
• IT responsibilities encompass both
Academic and Administrative domains,
but not campus-inclusive
Windows 2000
Project Team Lifecycle
1.
2.
3.
4.
5.
Internal IT Focus: Formation of IT
Windows 2000 Project Team
Team Focus: Desktop Issues
Team Focus: Infrastructure Issues
Team Split Focus: Desktop vs.
Infrastructure
External IT Focus: Relating to the
Campus Community
Windows 2000
1. Internal IT Focus
Windows 2000 Project Team
• Team Members
• Product Education
• Mission Statement
Windows 2000
IT Project Team Members
Support
Software Center
Services
NPDG
OSG
SDR
Student
Labs
Information
Services
MIS
PeopleSoft
Windows 2000
Project Team Education
• MS Product Overview Highlighting
Deployment Issues
• Independent Research
Key Documentation:
“Planning for Windows 2000 in the
Enterprise, Scenario-based Deployment
Guide” Windows 2000 Server Technical
Notes, Microsoft TechNet - October
1999
Windows 2000
Team Mission Statement
• Review the existing IT environment
• Identify IT goals
• Evaluate Windows2000 features in
respect to existing environment and IT
goals
• Develop a prioritized list of deployment
objectives and identify critical areas
• Identify internal and external resources
available for deployment
• Determine appropriate plan and
timeframe
Windows 2000
2. Team Focus: Desktop
• Media Relations
• Training
• Configuration Testing
Windows 2000
Media Relations
Goal: General User Education
• Creation of UH Windows 2000 Web
site
http://www.uh.edu/windows2000
• Campus Statement Prior to Product
Release: “Windows 2000 Project Plan”
• Windows 2000 Article Series in IT
Newsletter
Windows 2000
Training
Goal: IT Support Staff Education
on Limited Budget
• Custom class for Trainers,
Documentation specialists and Support
team leaders based on MOC 1554 &
1574
• Instructor-led training to IT support staff
(Call center staff and distributed
support staff)
Windows 2000
Configuration Testing
Goal: UH-Specific User
Deployment Information
• Creation of Test Lab
• UH-Specific Application Testing
Windows 2000
3. Team Focus: Infrastructure Issues
Win2K Project Team
• Identification of Design Concerns
• Executive Briefing for IT Management
Windows 2000
Identification of Design Concerns
Goal: Roadmap to AD
Implementation
• MS 2-Day Jumpstart Deployment
Overview
• Deliverable: MCS Windows 2000
Assessment Document
Windows 2000
Executive Briefing for IT Management
Goal: Management Education
leading to Statement of Support
and Direction
• Presentation
• White paper
Windows 2000
IT Executive Briefing
Presentation Overview
• MS Windows 2000 Product Overview
• Introduction to Windows 2000 Project
Team
• Analysis of Windows 2000 with
Respect to Current and Planned IT
Services
• Metamorphosis: Scope of Windows
2000 Project and Management
Commitment
• Conclusion
Windows 2000
Analysis of Windows 2000
Current and Planned IT Services
• Distributed File and Print Services
• Web Services and Streaming Media
• Account Management (Central Account
Creation), Single Sign-on, Security
• Directory Services and Distributed
Management
Windows 2000
Analysis of Windows 2000
Increased Performance and
Reliability
• Distributed File & Print Services
• Web Services and Streaming Media
Windows 2000
Analysis of Windows 2000
Infrastructure Architecture
• Account Management (Central Account
Creation), Single Sign-on, Security
• Directory Services and Distributed
Management
Windows 2000
Scope of Windows 2000 Project
Windows 2000 Deployment Options
• Option A: Windows 2000 Deployment
as Software Upgrade Only
• Option B: Design and Implementation
of UH Active Directory Architecture –
Negotiated Migration
• Option C: Design and Implementation
of UH Active Directory Architecture –
Institution-wide Migration Directive
Active Directory
Windows 2000
IT Executive Briefing
White paper
• Documentation of issues discussed in
presentation
• Appendix items:
– Windows 2000 Project Plan (Original IT
Statement)
– Microsoft Consulting Services “Windows
2000 Assessment Document for the
University of Houston
– Report of Windows NT Domains at the
University of Houston
– University of Houston Network Maps
– Giga Information Group Report “Westward
Ho: Corporate Pioneers Discover Early
W2K Success”
Windows 2000
IT Executive Briefing
Feedback
• Very well received
• Management decision to support
Option B as phased transition to
Option C
Windows 2000 4. Team Split Focus: Desktop vs.
Infrastructure Issues
Goal: Divide and Conquer
• Desktop: Continued Application
Testing, Training and Development of
User Documentation
• Infrastructure: Focus on Design Issues,
Meetings with Lucent Consultants, Test
Lab Development
Key Documentation:
MS Windows 2000 Server Resource
Kit Deployment Planning Guide
Windows 2000
5. External IT Focus
Relating to the Campus Community
• Increased Attention to Development of
User Web Resources
• Windows 2000 Campus Workshop
Windows 2000
Campus Workshop
Two Half-day Sessions:
• General Session
Intended Audience: Entire Campus
Community (Faculty, Staff and
Students)
• Technical Session
Intended Audience: Faculty & Staff with
Institutional Computing Responsibilities
Windows 2000
Agenda: General Session
• Introduction to the IT Windows 2000
Project Team
• MS Overview of Windows 2000
Professional
• UH Site Licensing & the Microsoft
Campus Agreement
• Windows 2000 General UH Support
Information
• UH Training Resources
• Overview of Windows 2000 Server
• UH Windows 2000 Infrastructure Issues
• Q&A
• Closing
Windows 2000
General Session Handouts
• Workshop Overview
• Windows 2000 Support & Training
Resources
• Windows 2000 Server Products and the
University of Houston
Windows 2000
Agenda: Technical Session
• MS - Introduction to Windows 2000
Professional
• Windows 2000 Deployment Information:
Single and Small Scale Deployments
• Windows 2000 Deployment Information:
Large Scale Deployments
• Break
• MS - Introduction to Windows 2000
Server
• UH Infrastructure Issues
• Questions & Answers
• Closing
Windows 2000
Technical Session Handouts
• Technical Session Overview
• Before Upgrading to Windows 2000
• Unattended Install of Windows 2000
Windows 2000
Campus Workshop
Feedback
• Most of the attendees were staff, some
were students, almost no faculty
• Microsoft representation was a big
draw
• Requests for more workshops and
more information available on the web
site
Windows 2000
Current Team Objectives
Continued External Focus
• Requesting of College/Division
Representatives
• Dialogues with other UH Campuses
• Continued Expansion of the Test Lab
with Production-level machines
• Continued work on Infrastructure
Design with Documentation
Windows 2000
Lessons Learned
From our experience to yours….
• Communication is key both within IT and
among campus community
• Document everything!
• Dedicated project resources are
necessary
• Microsoft resources are essential
Fouty:
Windows 2000
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Windows 2000 Project
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Site:
http://www.uh.edu/Windows2000
Email Address:
Windows2000@uh.edu
UH Division of Information Technology
Fouty:
Windows 2000
Change Title slide
to show budget
presentation to
ITCC
Also, is that the
way you want
your title
presented. Spell
out?