Shanell Alexander Certified EKG/Administrative Assistant Calumet City, IL 60409 alexandershanell@gmail.com - (312)810-0591 Excellent communication and customer service skills Reliable. Works well under pressure. Highly motivated and committed with a proven history of superior performance at individual, team and organizational levels. Strong ability to multitask and prioritize workloads with little or no supervision. Detail oriented. Looking to bring a medical background and teambuilding skills to a deadlinedriven environment. Authorized to work in the US for any employer WORK EXPERIENCE EKG Technician Woodbridge Nursing Pavilion- Chicago, IL- May 2014 to July 2015 Certified EKG Technician with experience in fast-paced and challenging nursing facility environments. Driven to provide highly accurate and exceptional patient care. Analytical and detail-oriented professional with strong communication, interpersonal, and time management abilities Assistant/Youth Director Acclivus, Inc - Chicago, IL - May 2009 to August 2014 Coordinates activities and functions of summer and after school youth program. Develops and recommend new and revised program objectives. Confers with and advises senior staff on budget and purchases. Organizes outreach and recruitment campaigns at schools and parent meetings. Assisted customers with locating merchandise. Stocked shelves, racks or counters with merchandise. Verified the accuracy of pricing. Checked inventory against inventory listing and reported discrepancies. A&R Assistant Cummings Entertainment Group - May 2007 to June 2008 Provided general office and reception duties. Maintained artists' calendar for meetings and shows. Packaged and distributed promotional CD's. Provided support for artists' needs during listening parties and shows. EDUCATION Psychology Parkland College – Champaign, Illinois 5/2016 SKILLS: Customer Service, inventory management, Microsoft proficient. (5 years). Exceptional listener and communicator who effectively conveys information verbally and in writing. Highly analytical thinking with demonstrated talent for identifying, scrutinizing, improving, and streamlining complex work processes. Computer-literate performer with extensive software proficiency covering wide variety of applications. Flexible team player who thrives in environments requiring ability to effectively prioritize and juggle multiple concurrent projects. Proven relationship-builder with unsurpassed interpersonal skills. Goal-driven leader who maintains a productive climate and confidently motivates, mobilizes, and coaches employees to meet high performance standards. Personable professional whose strengths include cultural sensitivity and an ability to build rapport with a diverse workforce in multicultural settings. Innovative problem-solver who can generate workable solutions and resolve complaints. CERTIFICATIONS CET Certified EKG as of October 22, 2015 and Expires 10/22/2016 Awarded certification by the American Allied Health Inc. Certificate number: 10011878 BLS Certificate March 2015 to March 2017 . After successful completion of the CPR class the American Heart Association awarded individuals with their Certification to perform CPR on individuals when needed. ADDITIONAL INFORMATION Skills Microbiology expertise Proficient in cash management Data and statistical analysis Shipping and receiving professional Lab testing and reporting Cash flow management Lab equipment maintenance Credit card processing Life science industry background Medical terminology knowledge Inventory management aptitude Electrocardiographic rhythm recognition Clinical microbiology competency Emergency procedures understanding Creative problem solver CPR Exceptional communication skills Cardiac monitors MS Windows proficient Lab equipment operation Quick learner Laboratory maintenance