CLUSTER
Business and Marketing
CONCENTRATION
Microsoft Computer Applications (MCAS)
WVEIS CODE
BM1440
NATIONAL STANDARDS - http://www.microsoft.com/learning/en/us/certification/cert-overview.aspx
Microsoft Office PowerPoint 2010
Microsoft Office Access 2010
Microsoft Office Word 2010
Microsoft Office Excel 2010
Sample of job titles upon completion of the concentration: Administrative Aide, Administrative Associate,
Administrative Assistant, Administrative Secretary, Executive Administrative Assistant, Executive Assistant,
Executive Secretary, Office Manager
INDUSTRY CREDENTIALS
Microsoft Office Specialist (MOS); PowerPoint 2010; Access 2010; Word 2010; Excel 2010 –
http://www.microsoft.com/learning/en/us/certification/mos.aspx#certifications
Typing Speed and Accuracy – http://www.brainbench.com/xml/bb/common/testcenter/keyword.xml
REQUIRED COURSES (No Sequence Required)
WVEIS Code
Course
1423
Computerized Presentations
1427
Database Management
1433
Word Processing
1453
Spreadsheet Management
ELECTIVE COURSES
WVEIS Code
1411
1413
1429
1431
1432
1455
Course
Business Computer Applications I
Business Computer Applications II
Desktop Publishing
Digital Imaging/Multimedia I
Digital Imaging/Multimedia II
Web Page Publishing
REQUIRED COURSE SKILL SETS
Career Preparation Skills
Safety
Leadership Development
Customer and Personal Service
Literacy and Numeracy
Presentation Development
Database Development
Document Development
Spreadsheet Development
1
Career Preparation, Safety, Leadership Development, Customer Service and Literacy and Numeracy skill sets
should be integrated throughout the concentration as remaining skill sets are delivered.
Skill Set
Knowledge Objectives
BM.1
Performance Objectives
BM.2
BM.3
BM.4
BM.5
BM.6
BM.7
BM.8
BM.9
BM.10
Skill Set
Knowledge Objectives
BM.11
Performance Objectives
Career Preparation Skills
Students will demonstrate knowledge of
 career paths.
 goal development and achievement.
 attitudes and work habits that support career retention and advancement.
 communication in varied contexts.
Students will
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relate skills and abilities to possible career pathways.
explain methods of goal development.
exhibit methods of time management and task coordination.
practice professionalism in punctuality, appropriate dress, task completion, etc.
investigate methods of supervision such as giving and receiving feedback and
instruction.
 develop and present a statement of their personal work ethic beliefs.
 prepare an application, cover letter, resume and thank you letter.
 create a personal portfolio for use when applying for employment.
 practice simulated job interviews.
Safety
Students will demonstrate knowledge of
 safety procedures.
 accident reporting agencies.
Students will
BM.12
BM.13
BM.14
BM.15
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BM.19
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recognize the main causes of accidents.
develop a plan which outlines the procedures for handling an accident.
demonstrate operating instructions before using any equipment.
establish procedures for safe evacuation of the worksite in the event of an
emergency.
 demonstrate methods of extinguishing fires.
BM.16
 determine safety rules on the job.
BM.17
 follow proper handling and storage procedures of hazardous materials.
BM.18
Skill Set
Leadership Development
Knowledge Objectives
Students will demonstrate knowledge of
public speaking.
parliamentary law.
leadership concepts.
characteristics of effective teams and organizations.
2
Performance Objectives
BM.20
BM.21
BM.22
BM.23
BM.24
Skill Set
Knowledge Objectives
BM.25
Performance Objectives
Students will
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develop and deliver speeches.
participate in meetings using parliamentary law procedures.
attend leadership conferences or training (local, state or national).
volunteer in community service opportunities.
participate in career development events.
Customer and Personal Service
Students will demonstrate knowledge of
 customer needs assessment.
 quality standards for services.
 evaluation of customer satisfaction.
Students will
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hear and resolve complaints from customers or the public.
greet visitors or callers and handle their inquiries or direct them to the
appropriate persons according to their needs.
 access customer needs, meet quality standards for service and evaluate
BM.28
customer satisfaction.
 keep records of customer interactions or transactions, recording details of
BM.29
inquiries, complaints or comments, as well as actions taken.
 check to ensure that appropriate changes were made to resolve customers'
BM.30
problems.
Skill Set
Literacy and Numeracy
Knowledge objectives
Students will demonstrate knowledge of
BM.26
BM.27
BM.31
Performance Objectives
 literacy and numeracy skills required to solve complex.
 real-world problems associated with their career/technical content area.
 improve their thinking and reasoning skills.
Students will
BM.32
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BM.33
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BM.34
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BM.35
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utilize a variety of technical sources (e.g., Internet, manuals, journals,
directions, reports, etc.) to complete career/technical assignments and projects.
demonstrate writing skills required to complete career/technical assignments
and projects.
demonstrate accuracy in calculating and measuring graphical work required to
complete career/technical assignments and projects.
analyze tables, charts, graphs and multiple data sources to complete
career/technical assignments and projects.
3
Computerized Presentations
Skill Set
Knowledge Objectives
1423.1
Performance Objectives
1423.2
1423.3
1423.4
1423.5
1423.6
1423.7
1423.8
1423.9
1423.10
1423.11
1423.12
1423.13
1423.14
1423.15
1423.16
1423.17
1423.18
1423.19
1423.20
1423.21
1423.22
1423.23
1423.24
1423.25
1423.26
1423.27
1423.28
1423.29
1423.30
1423.31
1423.32
1423.33
1423.34
1423.35
WVEIS 1423
Presentation Development
Students will demonstrate knowledge of
 presentation application software.
 creating and presenting presentations.
Students will
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adjust views.
manipulate the window.
configure the Quick Access Toolbar.
configure file options.
construct and edit photo albums.
apply slide size and orientation settings.
add and remove slides.
format slides.
enter and format text.
format text boxes.
manipulate graphical elements.
manipulate images.
modify WordArt and shapes.
manipulate SmartArt.
edit video and audio content.
construct and modify tables.
insert and modify charts.
apply chart elements.
manipulate chart layouts.
manipulate chart elements.
apply built-in and custom animations.
apply effect and path options.
apply and modify transitions between slides.
manipulate animations.
manage comments in presentations.
apply proofing tools.
save presentations.
share presentations.
print presentations.
protect presentations.
apply presentation tools.
set up slide shows.
set presentation timing.
record presentations.
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Database Management
Skill Set
Knowledge Objectives
1427.1
Performance Objectives
WVEIS 1427
Database Development
Students will demonstrate knowledge of
 database application software.
 creating databases for use in the workplace.
Students will
1427.2
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1427.3
1427.4
1427.5
1427.6
1427.7
1427.8
1427.9
1427.10
1427.11
1427.12
1427.13
1427.14
1427.15
1427.16
1427.17
1427.18
1427.19
1427.20
1427.21
1427.22
1427.23
1427.24
1427.25
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prepare invoices, reports and other documents using database management
software.
create and manage a database.
configure the Navigation Pane.
apply Application Parts.
create tables.
create and modify fields.
sort and filter records.
set relationships.
import data from a single data file.
create forms.
apply Form Design Tab options.
apply Form Arrange Tab options.
apply Form Format Tab options.
construct queries.
manage source tables and relationships.
manipulate fields.
calculate totals.
generate calculated fields.
create reports.
apply Report Design Tab options.
apply Report Arrange Tab options.
apply Report Format Tab options.
apply Report Page Setup Tab options.
sort and filter records for reporting.
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Word Processing
Skill Set
Knowledge Objectives
1433.1
Performance Objectives
WVEIS 1433
Document Development
Students will demonstrate knowledge of
 word processing application software.
 creating word processing documents.
Students will
1433.2
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1433.3
1433.4
1433.5
1433.6
1433.7
1433.8
1433.9
1433.10
1433.11
1433.12
1433.13
1433.14
1433.15
1433.16
1433.17
1433.18
1433.19
1433.20
1433.21
1433.22
1433.23
1433.24
1433.25
1433.26
1433.27
1433.28
1433.29
1433.30
1433.31
1433.32
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prepare invoices, reports, memos, letters and other documents using word
processing software.
apply different views to a document.
apply protection to a document.
manage document versions.
share documents.
save a document.
apply a template to a document.
apply font and paragraph attributes.
navigate and search through a document.
apply indentation and tab settings to paragraphs.
apply spacing settings to text and paragraphs.
create tables.
manipulate tables in a document.
apply bullets to a document.
apply and manipulate page setup settings.
apply themes.
construct content in a document by using the Quick Parts tool.
create and manipulate page backgrounds.
create and modify headers and footers.
insert and format Pictures in a document.
insert and format shapes, WordArt and SmartArt.
insert and format Clip Art.
apply and manipulate text boxes.
validate content by using spelling and grammar checking options.
configure AutoCorrect settings.
insert and modify comments in a document.
apply a hyperlink.
create Endnotes and Footnotes in a document.
create a Table of Contents in a document.
setup mail merge.
execute mail merge.
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Spreadsheet Management
Skill Set
Knowledge Objectives
1453.1
Performance Objectives
WVEIS 1453
Spreadsheet Development
Students will demonstrate knowledge of
 spreadsheet application software.
 creating spreadsheets for use in the workplace.
Students will
1453.2
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1453.3
1453.4
1453.5
1453.6
1453.7
1453.8
1453.9
1453.10
1453.11
1453.12
1453.13
1453.14
1453.15
1453.16
1453.17
1453.18
1453.19
1453.20
1453.21
1453.22
1453.23
1453.24
1453.25
1453.26
1453.27
1453.28
1453.29
1453.30
1453.31
1453.32
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prepare reports, financial statements and other documents using spreadsheet
software.
navigate through a worksheet.
print a worksheet or workbook.
personalize environment by using Backstage.
construct cell data.
apply AutoFill.
apply and manipulate hyperlinks.
apply and modify cell formats.
merge or split cells.
create row and column titles.
hide and unhide rows and columns.
manipulate Page Setup options for worksheets.
create and apply cell styles.
create and format worksheets.
manipulate window views.
manipulate workbook views.
create formulas.
enforce precedence.
apply cell references in formulas.
apply conditional logic in a formula.
apply named ranges in formulas.
apply cell ranges in formulas.
create charts based on worksheet data.
apply and manipulate illustrations.
create and modify images by using the Image Editor.
apply Sparklines.
share spreadsheets by using Backstage.
manage comments.
filter data.
sort data.
apply conditional formatting.
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