Recognition Program(s) Sample Policy Recognition Program(s) Policy Recognition Policy Overview We don’t need to tell you… it’s competitive out there. Employee engagement just might be the make-or-break metric for your organization. Significant research shows a strong connection between employee engagement and employee recognition. When employees are recognized for their accomplishments in a meaningful way, they feel appreciated and valued. That means increased productivity and profit. Making recognition a critical part of your organization’s Total Reward Strategy and Employee Value Proposition is a smart, competitive move. We’ve put together this document on recognition policy to bring greater clarity to the implementation of recognition. Just some simple guidelines to follow and things to consider. Five Common Categories of Recognition Service Award Programs | Tangible awards and recognition provided to employees who achieve specific service milestones. Examples: Years of Service, Key Milestones or Significant Life Events Recognition Programs | After-the-fact appreciation or acknowledgement of individual or team behavior, effort or business results that support corporate goals and values. Examples: Spot Awards, Organization-Wide or Goal-Specific Recognition Programs, or Exceeding Performance Programs Nomination Programs | Formalized recognition programs where employees and managers are nominated for demonstrating exceptional performance. Examples: Employee-of-theMonth/Year Referral Programs | Formalized programs where current employees are encouraged and rewarded for introducing new employees or ideas to increase business results. Examples: Employee/Business Referral, Employee Suggestion Programs Employee Events: Formal social outings that provide the organization an opportunity to recognize and demonstrate appreciation for team member efforts. Examples: Corporate Anniversary, Holiday Party, Summer Outing. Recognition Program(s) Policy Recognition Policy Overview Guidelines and Considerations for Developing Recognition Policy: Program Name: Keep it fun. Something easy to commit to memory. Program name goes a long way in driving excitement and establishing an emotional connection. Program Type: Monetary, non-monetary, formal, informal, individual, team, etc. Eligible Audience: Make sure this is well-defined (full-time, part-time, contractors, etc.) Objective: Behavior-specific programs focus on the behavior that drives business results, not just the results themselves. Business Impact: These programs are tailored to the behavioral needs of an organization. Your program objectives should be connected to a business impact and can focus on KPIs, such as quality, workplace safety, customer service needs and more. Value Proposition: Focus on the value to the employee, as well as how the initiative aligns employee behavior and effort with organizational values and job-critical competencies. The best programs reward and recognize the behaviors that lead to individual success and achieving critical business results. Metrics for Success: Because these programs are designed around a specific objective, which is tied to a business impact, the activity and behaviors displayed can be measured and linked to results. Awards: Can include a mix of symbolic, monetary, non-monetary, tangible and intangible awards to reinforce lasting behavioral change, depending on the objective. Tax Management: Consult with internal accounting resources. Various programs are handled differently from a taxation standpoint, and the guidance here can be confusing for many organizations. Relevant Dates: Start, end, ongoing deadlines or milestones. It’s a great idea to develop a Recognition Philosophy—something that captures the high-level goal and how it will benefit the organization. Program funding and award specifics also tend to raise questions. Get out in front of that with clear policies/definitions. Here are examples: OUR RECOGNITION PHILOSOPHY—Policy Sample To build a culture of recognition, we will utilize a variety of formal and informal methods to recognize employees demonstrating behaviors that align with our corporate goals, values and operational priorities. PROGRAM FUNDING—Policy Sample Funding for the Employee Recognition Program(s) will be centralized in the HR Department to ensure efficiency and consistency across the organization. On an annual basis, we will fund all recognition activities at 2% of our aggregate payroll. The 2% payroll budget will cover more than just awards and will account for the administration, communication, technology, training, and measurement of the program(s). Recognition Program(s) Policy Recognition Policy Overview AWARDS—Policy Sample Employees may receive monetary and/or non-monetary awards and recognition. Select recognition programs will provide the option of awarding a predetermined monetary allocation or non-monetary recognition at the time of issuance. All recognition awards will be documented, reported and processed through the employee recognition platform to ensure proper tracking throughout the organization. MONETARY AWARDS Monetary awards will be transferred to the employee in the form of redeemable points to be used in our company’s online awards catalog, [enter name of catalog]. Monetary awards are subject to income taxes. NON-MONETARY AWARDS Examples of non-monetary awards include eCards, thank-you notes, plaques, trophies, certificates, parking spots, vacation days, casual days, company-branded merchandise and other similar offerings. Developing policies brings greater clarity and structure to your recognition efforts. It also puts you in position to effectively measure the impact of your recognition program. Here are some thoughts on measurement.