Chapter 10 Remote Access and Wireless Networking • Business Issues • Logical & Physical Topology • Technology: Hardware & Software, & Wireless • Personnel Communication Services Business Issues • Needs • Costs • Functions Business Needs • Telecommuting or Small Office Home Office (SOHO) • Mobile computing for field representatives • Remote technical support for customers Hidden Costs • Communication carriers service costs • Wiring & bandwidth • Management problems Functions • • • • Exchange e-mail Upload & download files Remote access application programs Share LAN-attached resources Logical Topology • Remote node or remote access – Full client/server application – Use remote hard drive • Remote control – Keystrokes and screen image – Input or output device for local PC – Use local PC hard drive Security Consideration • • • • • • Password and its management Intrusion response Partitioning of data Encryption Dial-back systems Authentication protocol Token Authentication- Types • Types – Token response • Private identification number (client) • Challenge number (server) • Challenge response number (client) – Time-synchronous authentication • Private identification number (client) • Random authentication number (client) • Random authentication number (server) Token Authentication Management • Encrypt data, ID, & password between client and server • Auditable for failed attempts • Limited remote access (time & day) • Interoperate authentication server & communication server Physical Topology • • • • Wire or wireless Serial port of a LAN-attached PC Communication server LAN modem (dial-in server) with four to eight PC Card (PCMCIA) slots Hardware • Communication servers – Offer application – Serial ports, CPU(s), & network interface card(s) • Remote node servers (gateway) – Offer remote node connection service – Application servers offer application – Compatibility, LAN & WAN services, call management issue Software Types • • • • • Remote node software Remote control software Mobile-aware OS Mobile-aware application Mobile middleware Remote Node Software • Consideration: – Protocols, modem, & client support – Management – Security • Types: Windows NT RAS & NetWare Connect • PPP clients work with different server NOS Remote Control Software • Guest (remote) & host (local) • Consideration – – – – Compatibility (protocol, LAN) Applications (file transfer etc.) Security (virus etc.) Avoid lock of host PC Mobile-aware OS Functions • • • • Auto-detection of multiple configurations Built-in multiprotocol remote node client Direct cable connection File transfer and file/directory synchronization • Deferred printing • Power management • Infrared connection Mobile-aware Applications Oracle Mobile Agents (Oracle-in-Motion) • 50:1 performance increase • Client/agent/server architecture – Message manager (client): tracking pending requests on various servers through LAN links or PPP-based dialup links – Message gateway(server): message holding station between message manager and intelligent agent on server to minimize overhead – Agent event manager (intelligent agent on server): represents mobile client during entire processing on server to save bandwidth and transmission time Mobile Middleware • Function: consolidate multiple client application request into a single transmission • Pros: – Flexibility – Performance Improve Remote Software Performance • V.34 modems • ISDN services • 16550 UARTs and matching serial port drivers • Data compression software/hardware • Communication software • Compatibility Mobile MIB • Balance between bandwidth & information • Information: – Current user location – Type and speed of connection device – Type of remote client or remote control software – Battery power – Memory Wireless • Transmission technology – Spread spectrum transmission – Infrared transmission • Standards – IEEE 802.11 • Mobil IP (client, home agent) Spread Spectrum Transmission • Frequency-hopping spread spectrum (FHSS) – Hops within the frequency range – Less interference – Good for mobile computing • Direct-sequence spread spectrum (DSSS) – 10 bits to data message for id – Complexity, cost, overhead to processing id – superior throughput Wireless WAN Service • • • • • • • Circuit-switched analog cellular CDPD (Cellular digital packet data) Private packet radio Enchanced paging and two-way messaging ESMR (enhanced specialized mobile radio) Microcellular spread spectrum PCS (personal communications services) Selection Criteria of WAN Services • • • • • Content Geographic scope Amount of data Urgency Compatibility with LAN CDPD • Transaction processing and database queries • Pros: – Fast call setup – Inexpensive for short messages • Cons: – Limited availability – Expensive for large file transfers Circuit-switched Cellular • Large file transfers and faxes • Pros: – Widely available – Reasonable price for longer transaction • Cons: – Longer call setup time – Expensive for short message Private Packet Radio • Short bursty messages and e-mail • Pros: – Wide area – Connect to e-mail system • Cons: – Proprietary networks – Expensive for large file transfer Enhanced Paging or Two-way Messaging • Guaranteed delivery • Return receipt • McCaw Cellular Enhanced Specialized Mobile Radio • One or two way • Voice, paging, or message Microcell Spread spectrum • Internet • E-mail Analog Cellular • Modems support cellular transmission at both ends • Cellular enhanced modem at mobile telephone switching office (MTSO) • Advanced mobile phone service • 800 MHz Digital Cellular Personal Communications Services • Personal phone number PPN • Standards – Time division multiple access (TDMA) – Code division multiple access (CDMA) • No modem • Social impact and changes Assignment • Review chapters 8-10 • Read chapter 11