JOB DESCRIPTION Position Title: Business Unit (FBU): Reports To: Supervised By: Matrix Manager: Classification: EEO Code: Pay Range: Risk Management Consultant Risk Management CIS P/C Trust Director Public Safety Manager CIS P/C Trust Director Exempt 3 Level 10 Date Approved/Revision Dates (Retain all dates) 1/7/2011 GENERAL SUMMARY Essential competencies of this job are described under the headings below. They may be subject to change at any time. The omission of specific statements of duties does not exclude them from the position if the work is similar, related, or a logical assignment to the position. The job description does not constitute an employment agreement between the employer and employee and is subject to change by the employer as the needs of the employer and requirements of the job change. PRIMARY TASKS PERFORMED Member Assessments Conduct on-site assessments to identify and evaluate risks and hazards related to exposures covered by CIS, utilizing the “Best Practices Risk Management” document. Prepare written reports of on-site inspections including specific recommendations for risk reduction, hazard elimination and OR-OSHA compliance where appropriate. Investigate on-site accidents at member locations. Coach members’ managers and supervisors on employment issues, underwriting property issues, law enforcement matters, city/county councils requested topics, elected official situations, special events, contracts, and help members and CIS/member claims staff in getting injured worker back to transitional duty or regular work. Member Services Provide consulting guidance and advice to members regarding loss prevention and risk management issues; may require research in order to respond. Perform case management services for workers’ compensation claims. Partner with other CIS staff for ergonomics, law enforcement, pre-loss legal services, or other risk management topics, in order to meet Member needs. Document risk-management activities, using CISCO. Respond to pre-loss legal questions, and then either answer the question, or refer the Member to CIS’ Pre-Loss Legal Attorney. Monitor and evaluate the success of member and staff efforts to respond to recommendations, providing feedback to all concerned. Best Practices Develop protocols for risk management issues related to employee health. Sample policy development or review. Review loss data and analyze for trends and loss control needs. Participate in healthy benefits and wellness discussions and activities, to promote global CIS approach to Risk Management. Training Develop and present or coordinate training programs for members, agents, and others. Includes annual spring and fall seminars, and Law Enforcement Liability seminar. Develop training or educational materials for risk management subjects. Review and update member loss profiles; determine “customized” loss control efforts based on specific needs. Participate in preparation and coordination of Annual Risk Management Conference. Public Relations Contribute to and/or produce bi-monthly Safety Shorts and Real Time risk newsletters. Develop and maintain strong working relationships with members, staff and consultants. Review entity activities and responses for the underwriting IRPM program. Maintain professional working relationship with co-workers, member’s agents, and public and affiliated agencies such as AOC, LOC and LGPI. Attend conferences to represent CIS in exhibitor capacity. Make presentations at Council, Board or management member meetings. Marketing Assist in developing and implementing marketing strategies to increase CIS membership. Risk Management Team Participate in team meetings each month. Provide support to other CIS Risk Management Consultants. Provide guidance and materials related to individual responsibilities assigned within Tower. Legislation Track legislative rule or regulation changes affecting risk management, occupational safety and health or workers’ compensation. PERIPHERAL DUTIES Organize and participate in Safety/Wellness committee for CIS. Recommend ergonomic modifications to work areas. Perform other duties as assigned. KNOWLEDGE/SKILLS/ABILITIES/EXPERIENCE Bachelor’s degree or equivalent. More than 5 years of experience. General Summary Position requires strong verbal and written communication skills, and interpersonal skills. Exceptional ability to analyze data, organize and plan work, and motivate others. Strong attention to detail. Good decision making, critical thinking, and judgment skills. Rules and Regulations Working knowledge of OR-OSHA Regulations, both the Federal Regulations and Oregon Administrative Rules; must be able to interpret OR-OSHA, NFPA, IBC, IFC, and other regulations Familiarity with National Fire Protection Codes, Electrical Codes, Building Codes, DEQ/EPA Rules, Health Department Regulations and Manual on Uniform Traffic Control Devices. Working knowledge of Oregon’s Worker’s Compensation system (administrative rules and case law). Knowledge of basic insurance underwriting practices, insurance policies and insurance and legal terms. Working knowledge of employment laws and BOLI Regulations. Working knowledge of government operations – public meetings, records, ethics and elections. Public Works Understanding of the operation of sanitary/storm sewer systems and water/waste water treatment facilities, maintenance of roads, streets, parks, playgrounds, swimming pools, member-operated jail/juvenile detention facilities, basic law enforcement, fire service operations, and fair and rodeo grounds. Equipment Ability to use a variety of equipment such as computer programs (Word, PowerPoint, Excel) calculator, phones (office/cell), digital camera, sound level meter, dosimeter, PowerPoint projector and computer program to run it, projection screen & overheads and microphones. Communications Must be able to communicate clearly to a variety of individuals, such as city managers, attorneys, claims staff, supervisors, members’ employees, specialinterest groups, and committees (safety, wellness and management committees) on any number of topics. Ability to speak in public, making presentations to a variety of audiences. Ability to provide training to adult learners and prepare appropriate training materials. Ability to maintain productive professional relationships with co-workers, CIS member-entities and public in a professional manner at all times. Ability to exercise discretion in relaying information, and ability to understand the nature of confidential information. Analysis and Reports Ability to analyze data, draw reasonable conclusions, and make recommendations based upon those conclusions. Ability to write concise reports and document activities to files. Interpersonal Skills Ability to work independently, or in a team environment Ability to provide outstanding customer service. The following experience is not required, but any combination thereof is desired: Risk Analyst/Underwriting Assistant Loss Control Admin/Claims Examiner/Underwriter/OR-OSHA OR-OSHA/SAIF Consultant Safety/Loss Control Consultant from a private insurance carrier Risk Management Consultant P/C or Workers’ Compensation Underwriter Describe any specific subject courses or equivalent that would be essential for someone to have upon entry to this position: Occupational Safety & Health, Public Health, Fire & Life Safety, engineering, construction, electrical, industrial hygiene, principles of claim investigation and resolution, ergonomics, technical report writing or college writing, human resources management, environmental health, interpersonal communications, defensive driving and training. Courses in OR-OSHA regulations, Business supervision/management, property/liability underwriting or loss control. City government, risk management principles, OR-OSHA code use and application, public speaking, political science, safety inspections. Certifications are required at the time of hire for this position: Valid drivers license; must maintain a safe driving record while employed with CIS. Licenses or certifications that are desirable at the time of hire for this position: Certified Safety Professional (CSP), Certified Hazard Control Manager (CHCM), Associate Risk Associates in Risk Management (ARM) or Associate in Risk Management Public Administration (ARM-P) Public or Pool, Certified Casualty Property Underwriter (CPCU) or Certified Industrial Hygienist (CIH), Masters in Public Administration (MPA) or Public Health (MPH), SHRM Designation, IPMA Designation, Defensive Driving Instructor, CPR/First Aid Instructor, or Agent’s license. Licenses or certifications the incumbent must acquire after hire and how long the newly hired individual has to acquire them: NA CONTACT WITH OTHERS Communication and Contact: The employee communicates effectively both verbally and in writing with supervisors, colleagues, and individuals inside and outside the Organization. Relationships with Others: The employee works effectively and relates well with others including supervisors, colleagues, and individuals inside and outside the Organization. The employee exhibits a professional manner in dealing with others and works to maintain constructive working relationships. PHYSICAL DEMAND/MANUAL DEXTERITY/TOOLS AND EQUPMENT USED The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Please refer to CIS’ Risk Management Position Job Analysis for detailed information. WORK SCHEDULE Over-night Travel: On average, 1 to 2 nights of overnight travel per week is required. Occasionally, 3-4 “overnights” per week might be necessary. Average Length of Travel: Average member destination may be anywhere from 1-2 hours to 6-7 hours round trip traveling; dependent upon region assigned to. Travel to Annual Conference and staff activities. Over-time: Frequently. ORGANIZATION CHART Please refer to organizational chart located on CISCO. FLSA QUESTIONNAIRE Learned Professional Employee’s primary duty is performance of work requiring advanced knowledge: Yes Works in a field of science or learning: Yes Customarily acquired by a prolonged course of specialized intellectual instruction: Yes Status: Exempt