GCSE BUSINESS STUDIES UNIT 3 - BUILDING A BUSINESS OVERVIEW PLANNING SHEET (YEAR 11) Compulsory unit – Unit 3 Examination length: 1 hour 30 minutes The paper is untiered and divided into three sections. Questions will require a mixture of multiple-choice selection, short- and extended/long-answers. Sections B and C will both consist of questions based on a scenario given in the paper*.Compulsory multiple-choice and objective test questions with a total of 90 marks Weighting – 50% of total GCSE UNIT 3 – BUILDING A BUSINESS MODULE/WEEK TOPIC 1 1-2 Topic 1 – Marketing CHAPTER/CONTENT 1 – Marketing WHAT STUDENTS WILL LEARN the meaning of the term ‘marketing’ how to collect and interpret quantitative and qualitative research data to help decide on issues such as the appropriate marketing mix ASSESSMENT/ KEY TASKS Module 1 – Task 1 1 2 Topic 1 – Marketing 2- Product trial and repeat purchase the concept of breaking down ‘sales’ into product trial and repeat purchase and how to maximise repeat purchase through customer loyalty Module 1 – Task 2 1 3-4 Topic 1 – Marketing 3- Product life cycle/ Boston Matrix the four phases of the life cycle, extension strategies, cash flow and the life cycle, and product portfolio analysis through the Boston Matrix Module 1 – Task 3 1 4-5 Topic 1 – Marketing 4 – Branding & differentiation the importance of brands as an aid to product trial and repeat purchase and the need to differentiate a product/service from others, given the level of competition Module 1 – Task 4 1 6-7 Topic 1 – Marketing 5 - Building a successful marketing mix the importance of managing a brand through the key variables that make up the mix: Product, Price, Promotion and Place Module 1 – Key Task 1 Module 1 – Task 5 Module 1 – Key Task 2 1 7-8 Topic 2 – Meeting 6 - Design and research Customer Needs development design as a key approach to product differentiation, be able to appreciate the design mix and show the need for scientific research to provide the basis for development Module 1 – Task 6 1 8-9 Topic 2 – Meeting 7 – Managing stock Customer Needs to interpret bar gate stock graphs to see how stock control should work in theory and understand the need for the use of Just In Time (JIT) stock control the advantages and drawbacks of different stock control methods quality control versus a culture of quality assurance Module 1 – Task 7 Look at the nature of quality control Look at quality assurance and the implications for a business Look at quality standards and the advantages for a business Module 1 – Task 8 keeping productivity up and costs down to ensure low costs and allow for competitive prices Module 1 – Task 9 1 10 Topic 2 – Meeting 8- Quality Customer Needs 1 10 1 11-12 Topic 2 – Meeting 9 – Cost-effective Customer Needs operations and competitiveness MODULE 1 – ASSESSMENT, REVISION & RE-CAP 2 12-13 Topic 2 – Meeting 10 – Effective customer Customer Needs service 2 13 Topic 2 – Meeting 11 – Meeting consumer Customer Needs protection laws Module 1 – Key Task 3 Unit 3 – Past Paper (chapters 1-9) providing customers with the service level they want, when they want it, and to see the link with repeat purchase levels the disadvantages of poor customer service Module 2 – Task 1 a brief introduction to the purpose of Trade Descriptions and Sale of Goods legislation and the effects of this legislation on business Module 2 – Task 2 Module 2 – Key Task 1 2 14 Topic 3 – 12 – How to improve Effective Financial cash flow Management 2 2 15-16 16-17 Topic 3 – 13 – How to improve Effective Financial profit Management Topic 3 – 14 – Break-even charts Effective Financial and break-even Management analysis 2 18 2 18-19 key aspects of financial management such as how to establish more favourable credit terms with customers and suppliers and the practice of de-stocking An easy context to use is that of running a small shop; ideally contrasting this with a small manufacturer. how to analyse the difference between increasing cash inflows and reducing cash outflows cutting costs and increasing revenues, and the impact of price changes on profit how to draw and interpret break-even charts; calculate the break-even point and margin of safety how changes to price and costs affect the break-even point the value to a business of using break-even analysis Module 2 – Task 3 Module 2 – Task 4 Module 2 – Key Task 2 Module 2 – Task 5 Module 2 – Key Task 3 Topic 3 – 15 – Financing growth Effective Financial Management how to finance a business from both internal sources (profit, asset sales) and external sources (share capital, debt), including stock market flotation Module 2 – Task 6 Topic 4 – Effective People Management the importance of divisional structure, levels of hierarchy, chains of command, and centralised versus decentralised systems Module 2 – Task 7 16 – Organisational structure Module 3 – Key Task 1 2 20-21 MODULE 2 – ASSESSMENT, REVISION & RE-CAP 3 21 Topic 4 – Effective People Management 17 – Motivation theory Unit 3 – Past Paper (chapters 1-16) the significance of motivation in the workplace, with specific focus on Maslow’s Hierarchy of Needs and its potential in organisations the idea that motivation comes from within Module 3 – Task 1 3 22 Topic 4 – Effective People Management 18 – Communication the impact of insufficient or excessive communication on efficiency, the impact on staff and their motivation and the barriers to effective communication Module 3 – Task 2 3 23 Topic 4 – Effective People Management 19 – Remuneration the impact on staff of various payment strategies, including time, piece rate, commission; full-time salary versus freelance or temporary work; fringe benefits the impact on business of different payment systems Module 3 – Task 3 the meaning of the term ‘ethics’ in business and the complexity of moral issues affecting organisations possible trade-off between ethics and profit the importance of the potential effects of pressure group activity Module 3 – Task 4 how businesses affect the environment the importance of short-term environmental effects (impact on traffic congestion; air, noise and water pollution; recycling) and long-term environmental effects (global warming and resource depletion) Module 3 – Task 5 3 3 24 25 Topic 5 – The 20 – Ethics in business wider world affecting business Topic 5 – The 21 – Environmental wider world issues affecting business Module 3 – Key Task 2 Module 3 – Key Task 3 3 25-26 3 26 3 27-28 Topic 5 – The 22- Economic issues wider world affecting international affecting business trade the extremes of income distribution internationally the effect of import protection and export subsidy on businesses Module 3 – Task 6 Topic 5 – The 23 – The impact of wider world government and the EU affecting business the impact of regulation and taxation and the benefits and drawbacks of minimum wage, maternity/paternity rights and health and safety regulations on businesses Module 3 – Task 7 MODULE 3 – ASSESSMENT, REVISION & RE-CAP 3 28-30 REVISION Unit 3 Past Paper (all chapters)