DEBRA J. GONSKI 10 STONEGATE DRIVE SILVER SPRING MD 20905 DGONSKI@VERIZON.NET 301-275-0794 SUMMARY Results oriented IT professional with over 10 years of experience in High Education. Hard working and committed individual who works well with others to achieve common objectives. Achieves consensus on implementation methods. Demonstrates ability to acquire technical knowledge and skills rapidly. Innovative problem solver, able to see the business and technical sides of issues. Proven leadership and incident resolution abilities. Exceptional communication and research skills. EXPERIENCE Senior Application Administrator American University Administering the ERP: Ellucian’s Product Suite of Colleague on Sun Solaris and Microsoft Windows. Administering the content management systems for the myAU.american.edu portal: Ellucian Portal and Microsoft SharePoint and SQL. Administering the content management system for the website www.american.edu: PaperThin’s CommonSpot and Adobe Coldfusion on Windows/IIS. Installing software updates to the applications and making configuration changes as needed. Authorizing access to applications and creating security models. Troubleshooting issues with the applications and resolving security conflicts. Maintaining applications to include currency and feature enhancements. Managing projects and the on-boarding of new applications: planning, implementation, support and stability of applications and their infrastructures. Directing team efforts, setting achievable deadlines, prioritizing tasks, developing test plans, managing testing, and project status reports. Directing technical effort on larger projects to include: migration to new major versions of the applications, operating systems and databases. Collaborating with project managers, users, system engineers and developers to achieve objectives. Presenting ideas and projects to internal and external audiences: IT management, AU management, and professional organizations. Co-chair of the Ellucian User Group IT Subcommittee and AU's Content Provider Committee. Managing change as a member of the Change Advisory Board and a change agent. Answering requests from internal auditors on open audit items with an IT component. Documenting procedures, project progress and incident resolutions. Database Administrator Loyola University of Maryland January 2008 – Present Washington, DC June 2001 – January 2008 Baltimore, MD Administered the ERP: the Ellucian applications (Colleague, Benefactor, WebAdvisor), Envision development tool kit, and the underlying UniData database. Managed programs/projects by building teams of programmers, system engineers and users. Directed team efforts, set reasonable deadlines, prioritized tasks, developed test plans, managed feedback and formulated project review agendas. Directed technical effort on larger projects: migrating to Colleague Versions 17 and 18 on new production servers and upgrades to the AIX operating system and the UniData database. Researched software changes, installed software updates, tested with power users, identified impacted groups, assessed risk, developed contingency or rollback plans before production install. Disseminated and gathered information in meetings with core group of power users and IT Management in regular meetings and written communications. Performed data copies from production to test and development using Unix and UniData commands. Professional Presentations American University's Colleague Student Finance SelfService Disaster Strikes! How Do We Get Our ERP Back Online? War of the Constituencies: Migrating to a New Institutional Portal. Evolution: Moving to a New Server. Strategically Moving to Datatel Portal. Managing Change in an Ever Changing Landscape. Integrating Data from LiquidMatrix to Datatel and Back Again. Double Action Marketing Power: The Combined Impact of Communications Management and Active Admissions. Breaking the Silos: A Collaborative Approach to Active Admissions. Exchanging Data: The Beta Client Story- Part 2. Reviewed, edited and approved vendors' statements of work for new projects and enhancements. Set up and maintained both application and database level security. Identified and resolved user problems with data issues and the application. Wrote procedures for installing software upgrades, doing data refreshes, and user documentation. CCS Administrator Housing Opportunities Commission of Montgomery County, Maryland Administered the ERP: the CCS application, development tools, underlying UniData database, and Sun Solaris UNIX operating system. Set up and maintained application level security and printers using various software tools. Directed the in-house programming team efforts; prioritized tasks; explained users’ needs; reviewed final products to include both reports and programs. Tested upgrades and maintained both test and production accounts on separate boxes. Identified and resolved problems with CCS applications and UniData database. Provided feedback on testing, new features, and bug fixes to programming staff and vendors. Analyzed business requirements and proposed corrections to and enhancements of the application. Developed and implemented project plan for conversion of housing modules to upgraded UniData based software to SB+ (System Builder). Wrote procedures for installing and managing upgrades to application and user documentation. Wrote RFP for and integrated imaging system, evaluated proposals, and made final selection. Budget Analyst Housing Opportunities Commission of Montgomery County, Maryland 1996 - 1997 Kensington, MD Developed and implemented project plan to convert financial modules from a legacy DOS based application to a vendor supported UniData database application running on UNIX. Analyzed financial statements, budget submissions and strategic plan documents. Legal Research Associate Court Express/Research Information Services 1997 - 2001 Kensington, MD EDUCATION 1995 GPA 3.5/4.0 Specialization in Public Sector Financial Management and Environmental Policy. Masters Project: financing a wastewater treatment facility for Taneytown, Maryland. From 1994 through 1996, I worked as a Research Assistant/Graduate Assistant where I: Analyzed admissions data and generated statistics on applicants. Researched and evaluated financing methods for environmental projects. Bachelor of Science Northeastern University, Boston, MA Technical Skills Colleague WebAdvisor SAValet Ellucian Portal SharePoint CommonSpot ColdFusion UniData AIX & Solaris Windows Server Windows IIS Training CommonSpot Fundamentals and Administration Colleague Administrator 1991 - 1993 Communications Washington, DC Management for Communicated results of research in written documents and discussions. Performed research using multiple database tools, on-line sources and personal interactions. Master of Public Management University of Maryland, School of Public Affairs, College Park, MD General Skills Leadership Communication Research Analysis Collaboration Organization 1990 GPA 3.5/4.0 Majored in Political Science with a minor in Philosophy. Graduated Magna Cum Laude from the Cooperative Education program. My two co-op assignments had a technology and research focus. In 1989, I worked as an IT Evaluator for the US GAO’s Boston Regional Office where I: Investigated security violations on the Internet, their causes, and related privacy issues. Investigated computer acquisition policy and procedures at NASA. In 1988, I worked as a Research Assistant for the Center for the History of Electrical Engineering at the Institute of Electrical & Electronics Engineers in NYC where I: Reviewed books on the history of computers for publication in the Center’s newsletter. Created a database to catalogue the holdings of the Center. Financial Aid Ellucian Technical Training Week System Security for Computers Rule Writing for Registration Interviewing to Obtain Essential Data Change and Project Management Leading with Impact and Leadership Customer Relationships in a Changing World