UNIVERSITY OF BRADFORD
School of Lifelong Education and Development
Programme/course title: Foundation Degree in Leadership and
Management for Retail
Awarding and teaching
institution:
Final award:
Programme title:
Duration:
UCAS code:
Subject benchmark
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Date produced:
Last updated :
University of Bradford
Foundation Degree A (FdSc)
[Framework for Higher Education Qualifications
level 5]
Certificate of Higher Education
[Framework for Higher Education Qualifications
level 4]
Leadership and Management for Retail
3 years part-time
Dec 2013
Introduction
This programme has been developed in close cooperation with Morrisons plc and is
designed specifically for the development of their staff.
On completion of the programme you will have acquired the high level skills and
educational underpinning required to function effectively in Middle Management. You
will have an appreciation of the diverse context of the retail sector you work within.
The programme integrates Morrisons training programmes such as ‘Essentials’ with
work based learning and study to develop generic leadership and management
knowledge and competencies. These include: an understanding of, and an ability to,
manage the retail environment; the ability to work as part of a multi-disciplinary team
and an understanding of the need to provide a quality service to customers. .
The aims of all Foundation Degrees developed at the University of Bradford are to
produce people with high level skills, employability skills and the ability to research,
analyse, report on and to manage, information. This is a flexible programme
delivered in a supportive manner for the benefit of all learners.
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Programme Aims
The programme aims to:
 (A1)Provide a supportive, structured environment in which you are encouraged to
develop lifelong learning skills develop subject knowledge and understanding and
develop your ability to reflect on work activities and learn from them.
 (A2)Prepare you for further study or improve opportunities for progression
through personal and professional development;

(A3)Facilitate the development of key and wider transferable skills to other academic
and non-academic contexts
This course is designed to meet the general higher-level skills and educational
needs of middle management in the retail sector. The Foundation Degrees
developed by the University have core modules, general modules, and specific
modules, which meet the individual needs of the sector. The work based learning
modules will give you an opportunity to apply the knowledge you gain in the taught
modules, in your work at Morrisons.
Programme Learning Outcomes
On successful completion of the programme of study you will be able to demonstrate
the following:
Level 4 Learning outcomes
Knowledge and understanding of the:

(LO1) Nature and relevance of prior learning, the relevance of key skills in
supporting academic study and the theories and ideas underpinning selfmanagement and study techniques

(LO2) Principles and concepts that underpin retail operations

(LO3) Terms ‘effectiveness and efficiency’ and the concepts and purpose of
quality, quality assurance, quality control and quality audit.
(LO4) Theories and concepts that underpin consumer behaviour within retail
(LO5) Coaching theory and able to Manage a successful coaching and
mentoring relationship


Discipline skills. These include the ability to:


(LO6) Appreciate the needs and expectations of a range of retail consumers
and develop appropriate responses to them from different areas of retail
management
(LO7) Identify what is learned from work based experiences and demonstrate
key skills development
Personal transferable skills
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

(LO8) Investigate potential career opportunities
(LO9) Develop self-management and study skills appropriate to your own
needs and the requirements of your course of study
Level 5 Learning outcomes
Knowledge and understanding of the:





(LO10) The theoretical and practical aspects of H&S management and the
associated legislative framework
(LO11) Issues related to cultural diversity and equal opportunities in the
workplace and the concepts of enterprise and entrepreneurship
(LO12) Organisational development and the process of organisational change
and its effects
(LO13) Identify different leadership styles and the importance of power and
influence
(LO14) Benefits of quality improvement and the importance of meeting
customer requirements in terms of planning, delivery and specifications
Discipline skills. These include the ability to:



(LO14) Measure organisational, team and individual objectives and set target
and performance indicators
(LO15) Assess the impact on the cost behaviour of delivering a service or
product
(LO16) Apply critical problem solving skills through a work focused project
Personal transferable skills




(LO17) Make a financial case and present the findings
(LO18) Identify personal learning needs and areas for further development
(LO19) Determine own learning outcomes in order to facilitate learning in the
workplace now and in the future
(LO20) Evaluate critically your own performance in relation to both key skills
and specialist skills requirements
Curriculum
Units of study are normally 20 academic credit modules; however the final work
based learning module is 40 academic credits. You will study modules amounting to
240 credits (120 in Stage 1 and 120 in Stage 2).
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Stage 1
Personal and Professional Development which is core to the programme will be
studied in the initial study period. The intention of placing this unit at the forefront of
the programme is to aid the diagnosis of current skill levels in areas of lifelong
learning and personal development.
Module
Code
LEDF100D
LEDF101D
LEDF113D
LED1052D
LEDF125D
LEDF124D
Module Title
Type
Credits
Level
Personal and Professional Development 1
Learning from Experience in the
Workplace
Effectiveness in the Workplace
Coaching Skills and Application
Managing Retail Operations
Managing Customer Experience
Core
Core
20
20
4
4
Study
period
1
1
Core
Core
20
20
20
20
4
4
4
4
2
2
3
3
Module Title
Type
Credits
Level
Personal and Professional Development 2
People and Organisations
Risk Management
Organisational Improvement
Competency in the Workplace
Core
Core
Core
Core
Core
20
20
20
20
40
5
5
5
5
5
Study
period
4
4
5
5
6
Stage 2
Module
Code
LEDF202D
LEDF201D
LEDF213D
LEDF203Q
The curriculum may change, subject to the University's course approval, monitoring
and review procedures.
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Study Schedule
1
Personal and Professional Development 1
Learning from Experience in the
Workplace
2
Effectiveness in the Workplace
Coaching Skills and Application
3
Managing Retail Operations
Managing Customer Experience
4
Personal and Professional Development 2
People and Organisations
5
Risk Management
Organisational Improvement
Year 1
Year 2
Year 3
6
Competency in the Workplace
Teaching and Assessment Strategies
The Foundation Degree in Leadership and Management for Retail has been
designed so that you will be given the opportunity to develop a range of skills
appropriate to your work at Morrisons and the retail sector. It also has the capacity
to acknowledge and build upon the knowledge and skills you may have acquired
through previous learning experiences. Across the programme you will develop a full
range of skills and competencies appropriate to the retail environment and the nature
of the learning activities will enhance your capability to function as a self-directed
learner. The programme will be delivered by University staff in your workplace and
other Morrisons regional venues.
This programme will use a range of teaching, learning and assessment strategies.
You will be particularly encouraged and supported to develop an autonomous style
of learning (LOs ,8,18,19 and 20). Directed reading and workbooks, reflective
journals, problem solving and project work, tutorials, work based activities and
student led seminars will be a feature of delivery. Similarly, a wide range of
assessment strategies (see appendix 2) will be implemented. All these strategies are
used to facilitate an interest in lifelong learning and personal development.
Learning for some of the outcomes (LOs 2,3,4,5,6,10,11,12,13,14,15, and 17) is
based on the principles of Team Based Learning. You will work in teams set by the
tutor. The teaching delivery will be over a two day workshop, which will involve
seminars, team work and workshop activities. Also learning will take place in the
workplace (LOs 7and16) and supported by tutorial materials and Blackboard (the
Virtual Learning Environment). The knowledge content of the programme will be met
mainly through required reading of set texts. This will be supplemented by group
discussion. Some presentations by the tutor will support the application of personal
development techniques. Assessment will take into account individual performance
and team performance. These will take the form of Individual and Team Readiness
Assurance tests, an assessed team classroom activity and an individual written
narrative reflecting on the effectiveness of personal development activities
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Work based learning is an important and integral part of the programme requiring
you to demonstrate through tutor led guidance the application of acquired
knowledge/skills via your work.
Assessment is a crucial component of your learning, and is necessary to monitor
your progress, motivate learning, provide feedback and grade your degree.
Assessment methods will reflect the diversity of provision and directly address the
desired learning outcomes.
The teaching and learning of the course has been designed to enable you to:


balance your own academic and vocational learning requirements;
to accommodate both intended/stated learning outcomes and unanticipated
outcomes emerging from your study, work related activities, and personal
development.
Assessment Regulations
This Programme conforms to the standard University Assessment Regulations which
are available at the following link:
http://www.brad.ac.uk/admin/acsec/QA_Hbk/Undergrad_Regs.html
Admission Requirements
The employer will select all learners who are to join the Foundation Degree
programme according to the criteria set by the University. All candidates must have
the potential to benefit from their studies.
If you have prior certificated learning or professional experience which may be
equivalent to parts of this programme, the University has procedures to evaluate this
learning in order to provide you with exemptions from specified modules contained
within the curriculum.
Candidates will normally be mature (normally three years relevant employment
experience post secondary education) and may not have academic qualifications,
but will have significant experience (normally three years) within a retail environment
(normally Morrisons) and will have completed the ‘Essentials’ training programme.
Where students do not have the requisite experience they will need to have ‘A’ Level
qualifications equivalent to 200 UCAS points.
All candidates will be required to have a GCSE grade C in English (or equivalent
qualification).
In addition to satisfying the University’s admissions requirements before entry onto
the course you must successfully complete Morrison’s selection process which
includes an interview, a presentation and a written piece of work.
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Learning Resources
Many resources will be available on the universities virtual learning environment and
many key resources will be provided during the teaching sessions. However, you
will be able to access the university library for electronic resources and if you are
able, visit the university libraries. As a University of Bradford student we would
encourage you to visit the campus if you can.
The JB Priestley Library on the city campus and our specialist library in the School of
Management provide a wide range of printed and electronic resources to support
your studies. We offer quiet study space if you want to work on your own, and group
study areas for the times when you need to discuss work with fellow students.
Subject librarians for each School provide training sessions and individual guidance
in finding the information you need for your assignment, and will help you organise
your references properly.
Student PC clusters can be found in all our libraries and elsewhere on the campus.
Many of these are open 24/7. You can also use the University's wireless network to
access the internet from your own laptop. Most of our online journals are available
on the internet (both on and off campus), and you can also access your University
email account, personal information and course-related materials this way.
Staff are on hand during the daytime to help you if you get stuck, and there is a 24/7
IT helpline available.
Learner Support and Guidance
Course Team
The nature of teaching, learning and assessment on this delivery mode creates a
group learning environment through Blackboard discussion, tasks and exercises,
followed by periods when you are working on your own as independent blended
learners with support from the work based learning mentors. As such the course
requires a number of levels of learner support and guidance. The Course Director
and a Course Management Team provide strategic direction, an academic overview
and support to both you and module tutors. The role of the University Tutors will be
to deliver the workshops and assess you according to the module specification. The
work place learning mentors will support you in achieving the learning outcomes of
the course and to provide written feedback of progress for you, on an informal basis.
Each cohort as a group will also be encouraged by tutoring staff to provide peer
support and sharing of experience both within and outside the taught elements of the
course.
You will not be able to physically access the university library; however Morrisons
are committed to ensuring that all learners have access to key texts. You will
however have access to the full range of electronic materials of the university library
such as e-journals and ebooks. Full use will also be made of learning support
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services, including, e-mail and e-learning facilities. Training on each being included
within the course content. The support provided by the School is enhanced by a
strong University infrastructure, including the Hub, Disability Office, Student
Counselling Service, Careers Service and Computer facilities. Student Support web
links can be found at http://www.brad.ac.uk/internal/student.php. It is anticipated;
however such issues would be initially addressed though Morrisons own systems.
In the School of Lifelong Learning Development there is a Staff Student Liaison
Committee which meets twice per semester. This is student-led and looks at coursewide or School issues. It reports to the School Academic Committee, which in turn
reports to the School Board and in its turn to the Senate. A private discussion board
will be available for learners which will enable them to discuss issues in complete
confidentiality with their peers. The nominated learner representative will be asked to
summarise any issues and submit these to the Course Director at least twice per
semester. Learners on this programme will also be invites to tack part in these
activities.
Students’ Union
We value the feedback provided by all our learners and collaborate with the
Students’ Union, through a system of course representatives and formal staff student
liaison committees, so that any issues you wish to raise are addressed rapidly.
The Students’ Union and the University of Bradford work in partnership to provide
confidential counselling and welfare services where you can get help with any aspect
of your personal or academic life. Student Financial and Information Services
(based in the Hub) will provide you with information about a diverse range of issues
such as council tax, personal safety and tourist information. International Students
can access a range of additional advice and support services through the Student’s
Union.
Learner Development Unit (LDU)
The Learner Development Unit provides support in all aspects of academic, maths,
numeracy and interpersonal skills. The LDU has a wide range of interactive online
materials available from the LDU website.
Disability
Disabled students will find a supportive environment at Bradford where we are
committed to ensuring that all aspects of student life are accessible to
everyone. The Disability Service can help by providing equipment and advice to
help you get the most out of your time at Bradford and is a place where you can
discuss any concerns you may have about adjustments that you may need, whether
these relate to study, personal care or other issues. For more information contact
the Disability Service by phoning: 01274 233739 or via email:
disabilities@bradford.ac.uk
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University policies and initiatives
Ecoversity:
Ecoversity is a strategic project of the University which aims to embed the principles
of sustainable development into our decision-making, learning and teaching,
research activities campus operations and lives of our staff and students. We do not
claim to be a beacon for sustainable development but we aspire to become a leading
University in this area. The facilities we create for teaching and learning, including
teaching spaces, laboratories, IT labs and social spaces, will increasingly reflect our
commitments to sustainable development. Staff and student participation in this
initiative is crucial to its success and its inclusion in the programme specification is a
clear signal that it is at the forefront of our thinking in programme development,
delivery, monitoring and review. For more details see www.bradford.ac.uk/ecoversity
The Modules and the negotiated learning outcomes will confirm to the University’s
guidelines on education sustainable development. The underlying values which
education for sustainable development must promote include at least the following:
Respect for the dignity and human rights of all people throughout the world and a
commitment to social and economic justice for all.



Respect for the human rights of future generations and a commitment to
intergenerational responsibility.
Respect and care for the greater community of life in all its diversity which
involves the protection and restoration of the Earth's ecosystems.
Respect for cultural diversity and a commitment to build locally and globally a
culture of tolerance, non-violence and peace.
This represents a new vision of education, a vision that helps people of all ages
better understand the world in which they live, addressing the complexity and
interconnectedness of problems such as poverty, wasteful consumption,
environmental degradation, urban decay, population growth, health, conflict and the
violation of human rights that threaten our future.
The programme has been designed to be part of the candidates CPD activity and as
such will encourage lifelong learning and enable students to develop their full
potential.
Morrisons have a significant environmental footprint and work constantly to reduce
impact and help their customers to play their part, reduce reuse and recycle.
Second, is the major issue of carbon emissions reduction, which is a key overarching
benchmark for environmental performance. When people think of emissions, they
tend to think of energy, but in fact refrigeration, transport and waste are also
significant factors. Increasingly, attention is turning to carbon in the wider supply
chain, which commentators highlight as being the greatest challenge. We agree, but
from a practical point of view we believe strongly that our focus should remain on our
direct emissions where we can exert the most control.
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Their business model means that they own a greater part of the supply chain than
other supermarkets. Their emissions programme (and the efficiencies we gain from
the extent of our network) means that there are inherent carbon benefits from the
way we are set up to operate.
Wider supply chain issues, emissions associated with agriculture, global food supply
and water all present challenges that we will have to tackle as an industry, working
with government at all levels. Clearer scientific research, like that undertaken in their
Farm Research Programme, is an important part of this collaboration.
Further Information
For further information, please check the University prospectus or contact
Admissions.
The Admissions Office
The University of Bradford
Richmond Road
Bradford
BD7 1DP
UK
Bradford University School of Management
Emm Lane
Bradford
BD9 4JU
UK
+44 (0)1274 233054
+44 (0)1274 235682/234386
http://www.brad.ac.uk/courses/
http://www.brad.ac.uk/management/programmes/undergraduate/
corporate/management-and-business-morrisons/
The contents of this programme specification may change, subject to the University's
regulations and programme approval, monitoring and review procedures.
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FdSc Leadership and Management in Retail
Appendix 1 Curriculum Map
LEVEL 4
Module
Code
LEDF100D
LEDF101D
LEDF113D
LED1052D
LEDF125D
LEDF124D
LEVEL 5
Module
Code
LEDF202D
LEDF201D
LEDF220D
LEDF213D
LEDF203Q
Module Title
Learning Outcomes
LO1
Personal and Professional
Development 1
Learning from Experience in
the Workplace
Effectiveness in the
Workplace
Coaching Skills and
Application
Managing Retail Operations
Managing Customer
Experience
LO2
LO3
LO4
LO6
LO7
A
LO8
LO9
A
A
A
A
A
A
A
Module Title
A
Learning Outcomes
LO10
Personal and Professional
Development 2
People and Organisations
Risk Management
Organisational Improvement
Competency in the Workplace
LO5
LO11
LO12
LO13
LO14
LO15
LO16
LO17
A
A
A
LO18
LO19
A
S
LO20
A
A
Foundation Degree in Leadership and Management for Retail (16-12-13).docx
A
A
A
A
A
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FdSc Leadership and Management in Retail
Appendix 2 Assessment Map
Module
Code
Module Title
Methods of Assessment
1
2
3
4
5
6
LEDF100D
Personal and Professional
Development 1
LEDF101D
Learning from Experience
in the Workplace
X
LEDF113D
Effectiveness in the
Workplace
X
X
X
X
X
LED1052D
Coaching Skills and
Application
X
X
X
X
X
X
LEDF125D
Managing Retail
Operations
X
X
X
X
X
X
LEDF124D
Managing Customer
Experience
X
X
X
X
X
X
LEDF202D
Personal and Professional
Development 2
X
X
X
X
X
X
LEDF201D
People and Organisations
X
X
X
X
X
X
LEDF220D
Risk Management
X
X
X
X
X
X
LEDF213D
Organisational
Improvement
X
LEDF203Q
Competency in the
Workplace
X
7
8
X
X
X
Notes:
1.
2.
3.
4.
5.
6.
7.
8.
Work Based Assignment
Individual Readiness Tests (TBL)
Group Readiness Tests (TBL)
Group Activity (TBL)
Peer assessment (TBL)
Individual Presentation
Course Assignment
Project
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FdSc Leadership and Management in Retail
Appendix 3 Teaching Methods
Module
Code
Module Title
Teaching Methods
1
2
X
3
LEDF100D
Personal and Professional
Development 1
X
LEDF101D
Learning from Experience
in the Workplace
X
X
LEDF113D
Effectiveness in the
Workplace
X
X
LED1052D
Coaching Skills and
Application
X
X
LEDF125D
Managing Retail
Operations
X
X
LEDF124D
Managing Customer
Experience
X
X
LEDF202D
Personal and Professional
Development 2
X
X
LEDF201D
People and Organisations
X
X
LEDF220D
Risk Management
X
X
LEDF213D
Organisational
Improvement
X
LEDF203Q
Competency in the
Workplace
X
4
X
X
Notes:
1.
2.
3.
4.
Work Based Learning
Lecture
Team Based Learning
Guided Research
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