How You Can Identify Abuse and
Help Older Adults at Risk
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From: www.gov.ns.ca/seniors/
stopabuse/pockettools.asp
© Crown copyright, Province of Nova Scotia, 2012
Adapted from “It’s Not Right”:
Neighbours, Friends, and Families
(www.neighboursfriendsandfamilies.ca/
about-us/its-not-right.html)
With resource information included for Newfoundland
and Labrador
“It’s Not Right!” Neighbours, Friends and Families for Older Adults
Everyone has the right to be safe and free
from abuse or neglect.
We have a shared responsibility to create
safe, strong, healthy communities.
“It’s Not Right!” Neighbours, Friends and Families for Older Adults
People who are abused need support.
People who are abusive need help.
Neighbours, friends and family
members can make a difference.
“It’s Not Right!” Neighbours, Friends and Families for Older Adults
What Is Abuse of Older Adults?
Harm caused to older adults
by someone who limits or
controls their rights and
freedoms.
The older adults are unable to
freely make choices because
they are afraid of being hurt,
humiliated, or left alone, or of
the relationship ending.
“It’s Not Right!” Neighbours, Friends and Families for Older Adults
What Is Abuse of Older Adults?
Abuse is NOT just impolite or
rude behaviour.
It IS abuse when one person
uses power or influence to take
advantage of, or to control, the
older adult.
Neglect of older adults who
cannot manage on their own is
also abuse.
“It’s Not Right!” Neighbours, Friends and Families for Older Adults
What Is Abuse of Older Adults?
Abuse can make a person
feel small, alone and
powerless.
“It’s Not Right!” Neighbours, Friends and Families for Older Adults
What Is Ageism?
Ageism is a factor in abuse.
It is discrimination against older adults
because they are older.
You’re
too old.
That’s
ageism!
“It’s Not Right!” Neighbours, Friends and Families for Older Adults
Who Are the Abusers?
Not monsters but
people we know…
“It’s Not Right!” Neighbours, Friends and Families for Older Adults
Who Are the Abusers?
Most often, abusers are family
members—adult children or
grandchildren.
Abusers can also be other
relatives or friends, paid/unpaid
caregivers, landlords, financial
advisors, or anyone in a position
of power, authority or trust.
“It’s Not Right!” Neighbours, Friends and Families for Older Adults
Who Are the Abusers?
Abuse that happens between
spouses is called domestic
violence.
Men are less likely to speak to
someone about being abused
themselves.
“It’s Not Right!” Neighbours, Friends and Families for Older Adults
Who Is at Risk of Abuse?
Abuse can happen at any age to any person.
I never thought Iitnever thought it
I never thought itI never thought it
would happen to
would happen to
would happen to would happen to
me!
me!
me!
me!
Or me!
“It’s Not Right!” Neighbours, Friends and Families for Older Adults
Why Are Some People
More at Risk?
People who are abused are often isolated.
I may be isolated
because of my culture
or language.
The person abusing
me might keep me
away from people who
can help.
As abuse escalates
I become more
and more isolated.
“It’s Not Right!” Neighbours, Friends and Families for Older Adults
There Are Other Risk Factors Too…
Addictions
sometimes play a
role in abuse.
You are more at risk
if you live with
someone.
Depression and
other mental
health issues
Living with
someone who
is dependent
on you
Cognitive
impairment
“It’s Not Right!” Neighbours, Friends and Families for Older Adults
Types of Abuse
Financial
abuse
Neglect
Sexual
abuse
Emotional
abuse
Violation
of rights and
freedoms
Physical
abuse
“It’s Not Right!” Neighbours, Friends and Families for Older Adults
Financial Abuse
…or if I persuade you
to assign power of
attorney to me.
It is abuse if I
pressure you into giving
me your money…
“It’s Not Right!” Neighbours, Friends and Families for Older Adults
Emotional Abuse
I will tell you
it’s all your
fault!
Please
don’t yell
at me.
I might not let
you see your
friends.
I may call
you names.
“It’s Not Right!” Neighbours, Friends and Families for Older Adults
Violation of Rights and Freedoms
Your faith
is stupid!
No, you
can’t have your
beliefs!
“It’s Not Right!” Neighbours, Friends and Families for Older Adults
Sexual Abuse
It is sexual
assault if I
don’t stop.
Please
don’t!
Abuse can
be verbal or
suggestive
behaviour…
or not respecting
your privacy.
Any kind of
sexual activity you
don’t want.
“It’s Not Right!” Neighbours, Friends and Families for Older Adults
I am dependent
on you for some
things.
Neglect
I might neglect you because
I don’t have the skills or
ability to really help.
I might intentionally
ignore your basic
human needs to
punish you.
Both are
neglect.
“It’s Not Right!” Neighbours, Friends and Families for Older Adults
Physical Abuse
It is abuse if you
hit me or handle me
roughly—even if there
is no injury.
A threat to
hurt me is
also abuse.
“It’s Not Right!” Neighbours, Friends and Families for Older Adults
Warning Signs
I become depressed
and withdrawn or
fearful.
Signs of neglect
such as no food in
the house.
My phone is cut
off, or things start
disappearing from
my house.
If I tell you I am being
abused—believe me.
I stop attending
social events or
church.
Someone suddenly
moves in with me.
I have injuries
I can’t explain.
“It’s Not Right!” Neighbours, Friends and Families for Older Adults
Its a Journey
Two things to take with you.
Two things everyone can do.
“It’s Not Right!” Neighbours, Friends and Families for Older Adults
It’s a Journey
1. SEE it!
2. CHECK it!
“It’s Not Right!” Neighbours, Friends and Families for Older Adults
Two Things
Everyone Can Do
1. SEE it! “It’s not right!”
• Learn about abuse
• Recognize the warning signs
• Overcome your hesitation to help
“It’s Not Right!” Neighbours, Friends and Families for Older Adults
Two Things
Everyone Can Do
2. CHECK it!
“Is it abuse? What can I do to help?”
• Ask questions
• Check with a professional
• Check for danger
• Suggest safety planning
“It’s Not Right!” Neighbours, Friends and Families for Older Adults
How to Talk to the Older Adult
Find a time when the abusive person is not present.
Describe what you heard or saw—stick to the facts.
Listen carefully—
ask how you can help.
Respect if he/she doesn’t
want to talk about it—
leave the door open.
NL Contact Information
Important Provincial Contact Info
• Who Can You Call If You Are In Immediate Danger? Dial
911 where the service is available or dial “0” for the operator
and you will be connected to emergency response.
• For your nearest RCMP detachment: 1- 800- 709- 7267, TTY
1-800-563 2172 Or for the RNC:
– St. John’s: 709- 729-8000, TTY 1-800-363-4334
– Corner Brook 709-637-4100, TTY 1-800-363-4334
– Labrador City 709-944-7602
– Churchill Falls 709-925 3524
NL Contact Information
Important Provincial Contact Info
To contact your Regional Health Authority to report
an adult who may be at risk of abuse or neglect
and who does not understand or appreciate that
risk, please call:
1-855-376-4957
(no long distance charges will apply)
NL Contact Information
EASTERN HEALTH Contact Info
A senior can connect with a social worker to find out
about available community supports by calling…
• Bonavista: 468-1001
• Clarenville: 466-5700
• Grand Bank: 832-1602
• Marystown: 279-7900
• St. John's: 752-4835 for over age 65 (for under
age 65 call 752-4717)
• Rural Avalon: 227-3641
NL Contact Information
CENTRAL HEALTH Contact Info
A senior can connect with a social worker to find out
about available community supports by calling the
nearest Central Health office to their community.
Contact: 651-6340
Or for a complete listing of community offices,
go to:
http://www.centralhealth.nl.ca/community-supportresidential-services/
NL Contact Information
WESTERN HEALTH Contact Info
A senior can connect with a social worker to
find out about available community
supports by calling…
637-2280
NL Contact Information
LABRADOR-GRENFELL HEALTH
A senior can connect with a social worker to
find out about available community
supports by calling…
944-9189
NL Contact Information
Other Places To Go For Help
Who can you call when in a crisis or feeling
distressed (open 24 hours/day)?
–Sexual Assault Crisis Line: 1-800-726-2743
–Mental Health Crisis Line: 1- 888-737-4668
NL Contact Information
Other Places To Go For Help
Who can you talk to about getting the help
you need?
–Seniors Resource Centre of Newfoundland and
Labrador’s Seniors Information Line: 1- 800-563-5599.
This line is answered by seniors with training to help
you find the supports you need.
–Caregiver Line 1-888-571-2273. Information and
support for unpaid caregivers.
www.seniorsresource.ca/caregivers/
“It’s Not Right!” Neighbours, Friends and Families for Older Adults
Circles of Care
Stay connected. Work together.
Faith groups
Neighbours
Social groups
Relatives
Friends
Professionals
“It’s Not Right!” Neighbours, Friends and Families for Older Adults
For more information and resources about
elder abuse, contact the NL Network for the
Prevention of Elder Abuse, which is part of
the Seniors Resource Centre NL at:
1-800-563-5599
or visit their website at:
www.nlnpea.ca