People, Age, Sex ratio and Consumerism Santosh Gore Shailesh Kamble Salil Mulgund Prasad Prabhuzante Nutan Sasonkar Trupti Satam Dipti Uddharkar 25 36 59 78 89 90 114 Table of Contents Sr. No Topic Page# 1 Highlights - Census 2011 1 2 India Demographics 2 3 Sex Ratio 3 4 Consumerism – Dual Facet 4 5 Positive Effect 7 6 Negative Effect 8 8 Problems faced by consumers 9 9 Government Responses / Regualtions 10 10 Conclusion 13 People, Age, Sex ratio and Consumerism Highlights - Census 2011 Covered across 35 States & Union Territories comprising of 640 districts,5924 sub districts, 7,936 towns & 6.14 lacs villages. India's population has reached to 1.21 billion, increased by 181 million from 2001 Population growth rate has reduced to 17.64% as against 21. 54% in 2000-01 India accounts for 17.5% of the world population Sex Ratio – increased to 940 Women per 1000 Men in 2001-11 as against 933 in 1991-2001 Literacy rate increased to 74.04% in 2001-11 as against 64.83% in the 1991-2001 Uttar Pradesh being the most populated state & Lakshadweep being least populated Union Territory. People, Age, Sex ratio and Consumerism 1 India Demographics 17.5% of world population accommodated in 2.4% of the area. 2nd after China, predicted to surpass China by 2025 In 2011 rate of population growth decreased by almost 3.90% over 2001 Almost 65% below age of 35 Median Age – 26 yrs 72.20% Rural Population in 2001 *Estimated to reduce in 2011 census People below Poverty Line 25% as of 2010. Unemployment rate – 6.8% as of 2009 17.5% increase in density of population increased from 325 to 382 over the decade People, Age, Sex ratio and Consumerism from 2 Sex Ratio 940 Females per 1000 Males 7 point increase from 2001. Highest recorded since last 40 yrs Kerala – 1084, Daman & Diu - 618 Child Sex ratio reduced to 914 for 0-6 yrs Literacy – 74.40% (increased by 9.2%) Males – 82.14% (increased by 6.9%) Females – 65.46% (increased by 11.8%) Kerala – 93.91%, Bihar – 63.82% People, Age, Sex ratio and Consumerism 3 Consumerism – Dual Facet Consumerism is a social and economic order that is based on the systematic creation and fostering of a desire to purchase goods and services in ever greater amounts – From a Buyer perspective Refers to the consumerist movement or consumer activism, which seeks to protect and inform consumers by requiring such practices as honest packaging and advertising, product guarantees, and improved safety standards – From a Seller Perspective People, Age, Sex ratio and Consumerism 4 Consumerism – ‘You’ Factor Do you really need this product? Do you know your priority? Can you compromise? Do you know what has gone in producing this product? People, Age, Sex ratio and Consumerism 5 Consumerism – The Fact More goods produced and consumed by society the higher the growth rate of the economy – better for the seller. The prosperity of a nation is judged by the per capita income of individuals residing in it. Hence, high purchasing power is good indicator of the prosperity – Potential buyers People, Age, Sex ratio and Consumerism 6 Consumerism – Positive Effect More industrial production. A higher growth rate economy. More goods and services available. More advertising since goods manufactured have to be sold. Increased production will result in more employment opportunities. A variety of goods and services to choose from. More comforts for a better living style People, Age, Sex ratio and Consumerism 7 Consumerism – Negative Effect Unhealthy competition to increase purchasing power. Spiritual values are overshadowed by material wealth. Personal relationships also get affected as people are busy trying to earn more to maintain their standard of living. Over-dependence on labor -saving devices. Possibility of gradual erosion of public transport due to 2/4 wheelers being more affordable. Increased crime rate due to increase in want of material wealth. Cheaper goods are imported from other goods affecting the growth of locally based manufacturing industries. Due to the race of producing cheaper good, firms compromise on the ecological aspect. Global Warming, Industrial pollution & concrete jungles are a common phenomena. Depletion of the natural resources. People, Age, Sex ratio and Consumerism 8 Problems Faced by Indian Consumers Illiteracy Short Supply Unfamiliarity Lack of Competition Number of legal formalities Poor Performance of Public Sector Unorganized Consumerism Non Implementation of Laws People, Age, Sex ratio and Consumerism 9 Government Response Massive campaign “Jago Grahak Jago” The National Consumer Helpline Toll-free number which can be dialed from BSNL/MTNL lines for information and advice about consumer disputes. The Consumer Online Resource Empowerment Centre (CORE) Online counseling and complaint redressal mechanism Consumer Clubs at School and College level Indian Institute of Public Administration (IIPA) Imparting training to institutions and conducting research work in the area of consumer protection and welfare. Introduction of Competition Act People, Age, Sex ratio and Consumerism 10 Consumer Alerts- Other measures Print and Media Communication Advertising Standards Council of India (ASCI) Ministry of Information & Broadcasting guidelines Food and Safety standards Food & Drug Administration Food safety and Standards authority of India ISO 22000 2005 Standards for food safety Management Safety and Environment Safety measures while handling the products Environment protection laws and guidelines Health services Ministry of Health guidelines Financial Services norms Tourist and Travellers People, Age, Sex ratio and Consumerism 11 Regulatory measure Monopolistic & Restrictive Practices Act Consumer Protection Act Competition Act & amendment thereof Unfair Trade Practices Intellectual Property Rights regulations such as Patent, Trademark, Copyrights Recent Court / Consumer redressal forum decisions “Selling of used demo car without the knowledge of the customer amounts to an unfair trade practice within the Consumer Protection (CP) Act”- Mercedes Car Case Charity hospital death? Patient still a consumer, must get compensationNCDRC order Two year jail for Car dealer- DCF order Strict action against the bad recovery practices followed by the recovery team of Bank/ Credit Card Companies People, Age, Sex ratio and Consumerism 12 Conclusion India’s Market Potential In view of catering to the Sales & returns, many a times sociological and environmental factors get diluted Government to enforce the laws & make them transparent Consumer to buy Responsibly ‘Think before you buy’ – A word of Caution People, Age, Sex ratio and Consumerism 13 THANK YOU