Ethical and Safety Improvements to Promote Sustainability for BP Introduction To maintain its status as a premier oil producing and refining organization, BP must examine its ethical practices to ensure the safety of its employees, production sites, and the overall sustainability of the environment in our world. Each year BP has to make up for losses that are incurred due to the lack of a safe workplace. While the company promotes safety courses for its employees, BP has repeatedly avoided, ignored, and denied claims of work place disasters being caused directly from unsafe work conditions. Accepting the true causes of its organizational disasters will lead to the expansion of safety measures and environmental sustainability. Alongside accepting the true causes of these damages, BP must be willing to set aside its primary concern for profits and insist that cutting costs from safety measures will be stopped. Purpose and Scope This report will examine two of BP’s latest disasters, the Texas City fire and the Deepwater Horizon spill, and provide evidence of how future problems can be avoided through various strategies and how the organization will be able to remain profitable. The need for advances in BP’s ethical relations to the environment and safety of its workers will be expressed through the following topics: (1) The need to maintain upkeep and replace outdated machinery to create safe working conditions. Following the malfunctioning of an octane-boosting isomerization (ISOM) unit, which had been designed in the 1950s, the unit burst into flames and took the lives of fifteen workers1; (2) BP concludes the cause of the Texas City refinery fire was due to a “series of failures” by its staff.2 Since the event BP has made reformations to safety practices and employee safety reports, but it has proven to still be in need of a transformation rather than reformation; (3) BP, like most organizations, contracts its construction to the lowest bidder, but in the case of the Deepwater Horizon breach, this practice proved to be disastrous. This report will establish the needs for an improved ethics system and code for the organization based on safety and sustainability. Environmental Disregard and Penalties BP has a long record of violations against the United States Environmental Protection Agency extending back to its merger with US-owned Amaco in 1998. For instance, the following year, BP was fined over $6 million in penalties for dumping hazardous waste at an oil field. This was just the beginning of BP and its continued disregard for regulations and policies set by the EPA. A fire at a Texas City, TX, refinery resulted in the largest fine given by the OHSA for safety violations. The incident cost BP $50.6 million alone. “The ‘Other Cause’: Unsafe Conditions in the Workplace,” Safety Compliance Letter, no. 2842, October 2007, p. 1, Business Source Premier, EBSCOhost, accessed on March 3, 2012. 2 “Following the rules,” The Economist, Vol 13, No. 29, August 15, 2005, p. 1, Business Source Premier, EBSCOhost, accessed on March 3, 2012. 1 1 Methods The information presented throughout this report has been collected through researching academic peer-reviewed journals, newspapers, company reports and analysis, and online sources. Criteria Despite the fines and penalties the EPA and OSHA has placed on BP, further efforts must be made from within the organization to salvage its future production and generation of profits. Until these efforts are made BP will continue to put the lives of its employees, wild life, and our entire planet in danger. These perils can be prevented and avoided if the Report’s recommendations are considered and implemented in their entirety. 2 The Safety of Oil Extraction and Refinement: A Growing Concern With A Disastrous Past Throughout the years safety has been a large concern for those involved with the extraction and refinement of oil. Since the beginning of the industry there has always been risk involved with safely transporting crude oil from its current location to refinement plants around the world. Despite precautions being made and safety being preached endlessly, disaster continues to plague the industry. While each and every oil refining organization has suffered one catastrophe or another, BP’s recent history has made its need for safety reform and ethical advancement very clear to all who bare witness. Particularly, I would like to isolate my focus on two events which have cost the organization millions of dollars in the past decade, namely: the Texas City, TX fire; and the Deepwater Horizon blow-out in the Gulf of Mexico. Texas City, Texas Refinery Fire In March 2005, 15 employees were killed and many others were injured as a result of an exploding isomerization unit.3 While incidents such as this are known to occur, later investigations found that there were signs that led to the explosion and several other safety precautions and general maintenance of the machinery that were a direct cause of the explosion. BP reported that the explosion was merely “a series of failures” by the staff.4 This “series of failures” had a reoccurrence just four months later when an obsolete resid hydroheating unit overheated and burst into flames. The Chemical Safety and Hazard Investigation Board said that the cause of the fire was improper piping materials being used.5 Further investigations reported that both of the units, which had exploded had proven to be obsolete machinery, which was neglected and had not been properly maintained. In particular the pipe-fittings from the resid hydroheating unit had not been replaced with the proper fittings suitable for the extreme temperatures that they would be exposed to. Ultimately, it was only a matter of time until the units would fail. As a result of these incidents, BP terminated several employees whom they thought to be the most responsible, and several plant managers were also relieved of their positions. Over the next several years, BP was charged with various fines and penalties including the following: 2007: US Department of Justice: $50m criminal fine with three years of probation 2009: Occupational Safety and Health Act (OSHA): $87.4m penalty for violations o 2010: BP agrees to pay $50.6m but continues to contest the remaining sum of the penalty “DATAMONITOR: BP Plc,” BP, PLC SWOT Analysis, April 2011, MarketWatch: Energy 11, p. 20, Business Source Premier, EBSCOhost, accessed on March 1, 2012. 4 The Economist 5 Kara Sissell, “CSB: Improper Piping Placement Caused BP Texas City Fire,” Chemical Week, 168, 35, October 25, 2006: 59. Business Source Premier, EBSCOhost, accessed on March 3, 2012. 3 3 The Deepwater Horizon Explosion On April 21, 2010, BP’s drilling rig exploded and claimed the lives of 11 people. While this loss of life is significant, the months following the explosion proved to be even more critical to the organization and the environment alike. Following the explosion of the $500 million rig, it consequentially sank and became the cause of the one the worst environmental disasters in the United States.6 Over the next several months, approximately 53, 000 barrels of oil leaked into the Gulf of Mexico. The spill was finally contained but only after nearly 5 million barrels of crude oil had been leaked into the water. The surging oil leak had quickly progressed onto the shores of nearby states including Louisiana, Mississippi, and Florida. The several months of failed attempts to seal the rupture resulted in approximately $2.4 billion in costs primarily for cleanup. Figure 1: Deepwater Horizon Clean up Costs (May 2010 – June 25, 2010)7 The costs shown above (Figure 1) reflect only the first two months of cleanup costs. Thus far, a final cost has not yet been established, but for the 2010 fiscal year, BP has recognized charges totaling $40.9 billion for the Deepwater Horizon incident alone. Certainly these costs are significant; but even worse, they were avoidable. In an interview, Loren Steffy, author of “Drowning in Oil: BP and the Reckless Pursuit of Profit,” suggests that BP has not learned from its previous accidents and is still placing the organization’s profits before the safety of its workers. He believes that this was a “DATAMONITOR: BP Plc,” p.20 CBS News, BP Spill Costs Reach $2.35B, Shares Plummet, http://cbsnews.com/2100500395_162-6617282.html, accessed on March 15, 2012. 6 7 4 primary cause for the Deepwater Horizon disaster. Just as in the Texas City fire, signs had been ignored or not considered to be significant enough to require an immediate fix. Although the accident resulted in such a large leak, the rig was over a month behind schedule and costing BP millions of dollars due to the loss in production. One of the drill operators stated that there had been a reoccurring loss in drilling mud which the created a reoccurring loss in productivity. As a result BP cemented the well and continued its efforts. Halliburton, the organization contracted to cement the well, ignored the concerns about the general design and planning for the cementing process brought up by one of their engineers. Ultimately, it was this design flaw that lead to the catastrophe.8 Being aware of the poor design and strategy for cementing the well is clear evidence of BP’s willingness to put safety behind profits. Investigations following the sinking of the oil rig have provided evidence that BP and Halliburton as well as other organizations involved with the well violated regulations and pushed for a timely completion of the project rather than the safeness of the rig itself.9 For the Deepwater Horizon project, employees that were subject to performance evaluations provided that a part of their evaluations was their ability to cut costs and speed up the completion of the well. While the financial damage caused both internally and externally by the Deepwater Horizon oil rig disaster is phenomenal, the lasting effects of the incident will prove to be even more catastrophic. Internally the damage has expanded from profits to public humiliation. Externally, the environmental damage has resulted in a loss of BP’s profits, as well as the potential permanent damages to the habitats of marine life. An Overview of Safety Violations While maintaining a primary focus on the damages and costs of the Deepwater Horizon and the Texas City disasters, there has been many other incidents which provide further evidence of the need for BP to further examine its ethical and safety procedures. Some of these events, such as the Prudhoe Bay oil spill, suggest BP’s poor attempts to maintain sustainability. Other instances never resulted in such disastrous conditions, but surely if BP does not plan to transform its organizational outlook on safety and ethics, any of these cases may be tell-tale signs of future disasters to come. On the following page I have included a timeline of safety violations that BP has committed and been penalized by the Organizational Health and Safety Administration (Figure 2). Details presented within the timeline, provide explicit evidence of the BP’s failure to maintain safe working environments and displays the organizations overall negligence for its employees safety and well-being. “An Interview with Loren Steffy, Conclusion,” Business & The Environment, Vol. 23, no. 2, February 2012, p. 4, accessed on March 2, 2012. 9 Sandy Smith,”Deepwater Horizon: Production Rewarded, Safety Ignored,” EHS Today, no. 4, October 2011, p. 66, Business Source Premier, EBSCOhost, accessed on March 12, 2012. 8 5 Figure 2: 10 Beyond the Numbers: The Real Issue Surrounding BP Containing Public Scrutiny through Safety While taking such great economical hits as a result of each of its disasters, BP faces larger issues, which could ultimately lead to greater profits in the future. It is clear to see that safety has been neglected in search of greater profits, but resulted in astronomical losses. These losses are not limited to finances, the pubic perspective of BP as a brand was greatly impacted as well. With its history of creating environmental issues, the reputation of the company has suffered greatly. It seems that with each violation of operational safety, BP appears to become a larger target for consumers to create a negative connotation with, and rightfully so. The recent bashing is nothing new the brand and I believe the worst is yet to come if BP is unable to adapt a safer way to operate. 10 Fast Company, Fossil Fuel Industry Hangs BP Out to Dry, http://fastcompany.com1667839/fossil-fuel-industry-hangs-bp-out-to-dry, accessed on March 12, 2012. 6 Originally being named British Petroleum and using the slogan “Beyond Petroleum” after its merger with Amaco, “BP” has been considered to stand for several other names or slogans. The following are some of the more common, or unique translations of the oil refining company’s name and slogan: Best Polluter Boycott Petroleum Big Problems While these names are certainly attacks against BP, they also act as a guiding light for the organization. According to BP’s Code of Conduct, BP is “committed the protection of the natural environment, to the safety of the communities in which we operate, and to the health, safety, and security of our people.” The summary of the BP Code of Conduct notes that the Code is the “cornerstone” of BP’s commitment to integrity and “summarizes the standards” of how they behave. 11 However, history reveals that while these facets are present, they are not being properly executed. To have such aspirations of being a truly sustainable organization is wonderful, but to fail to achieve this is damaging not only to the environment that BP swears to protect, but also to the organization as a whole. These failures have cost BP’s brand image to suffer, which in turn has lead to decreasing revenues and have even spurred consumers to boycott the company by refusing to purchase gasoline from its distributors. BP not only failed to achieve the goals laid out by its Code of Conduct, but it also failed any possible salvation through poor public relations. In the aftermath of the Deepwater Horizon oil rig explosion and spill, the public intensified its scrutiny of BP for its environmental and safety negligence. To make matters worse, Tony Hayward, BP’s CEO at the time of the incident, made public statements saying how they “will make it right” before the well was sealed.12 This statement, and other similar statements made at the time, revealed BP’s main concern to be its own image and reputation rather than the containment of the spill and the effects it would have on the surrounding area. These promises and statements followed by failed actions created a great amount of damage to BP’s reputation and made shareholder’s consider the capability of Hayward to further lead the organization. In October of 2010, Tony Hayward stepped down from his position and was replaced by Bob Dudley. However, this has not created much more than ripples in the organizational pool. While a new head was clearly needed after the public relation fiascos made by Hayward, it does not mean a new establishment of safety in the workplace. In an interview, Loren Steffy states: Curtis Verschoor, “BP Still Hasn’t Learned Ethical Lessons,” Strategic Finance 92, no.2, August 2010, p. 1, Business Source Premier, EBSCOhost, accessed on March 2, 2012 12 John Balmer and others, “Explicating Ethical Corporate Marketing. Insight from the BP Deepwater Horizon Catastrophe: The Ethical Brand that Exploded and then Imploded,” Journal of Business Ethics 102, no. 1, p. 11, Business Source Premier, EBSCOhost, accessed on March 1, 2012. 11 7 Dudley will try to once again change BP’s culture without changing the people, much as Hayward tried and failed to do…. Dudley must recognize the deep and dangerous problems that plague BP [that pose] a threat to both worker safety and the environment…. [New safety initiatives] and [the] executive reshuffle must, at least, be and admission of the company’s past mistakes….I’m very concerned that the lessons aren’t resonating with BP. Their response has been very similar to their response to Texas City. I don’t believe they have addressed the fundamental cultural issues that are at the root of all their operating problems.13 Steffy brings to light that safety for both worker and the environment are key to BP successfully reestablish itself in the eyes of the community. These values provide much more than a marketing ploy. By increasing the safety of the working conditions, BP will also eliminate the losses incurred from such disasters. Developing safer working conditions will surely create immediate costs, but surely there initial expenses will be much less than the expenses created by disasters that would have been preventable had BP developed safer conditions. Ethical Understanding While BP has developed a great understanding of how the industry operates, there is sufficient evidence to suggest that the organization’s understanding of ethics is less than to be desired. As expressed by Ron Crossland of Human Resource Planning, “Without ethical leadership, growth is at best a ruse and at worst an economic calamity. Any growth strategy that does not include the satisfactory growth of leadership talent will eventually wander into sticky thickets.”14 As presented earlier, Loren Steffy sees little hope for BP to change it’s ways, but notes that there is certainly room for the organization to improve Its ethical understanding across the board. BP’s Code of Conduct clearly expresses its aspirations to promote a safe environment for its workers and the surrounding areas alike. However, this code is simply written on paper and expressed through speeches. In attempts to truly live up to these aspirations, BP must first recognize what corporate social responsibility (CSR) is. CSR can be defined as the management of stakeholder concern for responsible and irresponsible acts related to the environmental, ethical, and social phenomena in a way that create corporate benefit.15 By fully understanding this concept and applying it to its facilities rather than just stating it as a part of its code, BP will create a safer environment, promote a better brand image, and possibly eliminate future disasters and losses. The potential elimination of disaster, and financial losses, as well as reducing possible fees, “An Interview with Loren Steffy,” Business & The Environment, p. 4 Crossland, Ron, “Growing Leaders to Grow Your Business,” Human Resource Planning 30, no. 4, October 2007, p. 14, Business Source Premier, EBSCOhost, accessed on March 2, 2012. 15 Balmer, Explicating Ethical Corporate Marketing, p. 7. 13 14 8 ought to be enough to persuade BP to at least consider updating is current safety operations. Through the development of an organization-wide understanding of CSR, BP will be able to promote such sustainability in all aspects of the organization. This understanding will also increase worker awareness, which as a result lead to safer operations and eventually the resurrection of the organization’s public image. BP: Beyond Profits An Ethical Approach While BP has recovered from the initial loss suffered from the Deepwater Horizon incident, shareholders ought to be concerned with the future of the organization. Clearly the safety teams in affect right now are irrelevant since they have done nothing to stop such accidents from occurring. If shareholders wish to remain profitable off BP they must see that change is needed across the board. As stated previously, the accidents that occurred at both the Texas City Refinery and the Deepwater Horizon rig were both avoidable. By increasing the frequency and intensity of inspections paired with the replacement of obsolete technology and machinery, BP will be able to cut the costs that future accidents may have incurred. Certainly, the upkeep of machinery will add to the initial expenses paid but in the long run establishing a safer work environment will produce greater profits. The creation of safety boards for each facility and rig with an up-stream operation will promote more workers to express their concerns in a way that will develop a safer environment to work in. Ultimately, this strategy relies on upper management’s willingness to set aside immediate profits in order to maintain safe work conditions for all who are involved. While investigations reported that the primary cause for the Texas City accident was improper materials being used, by installing a more intense training program for employees, BP would raise the awareness of every employee to certain safety factors. Increasing the awareness of its employees will allow each employee to be to spot problems throughout the facility. While continuing to follow its current Code of Conduct, BP ought to promote this code not by what it is able to write on paper but rather by moving safety up on its priorities through actions. These actions will eliminate costs, and promote the organization in a beneficial way that may ultimately lead to greater gains and larger profits. These actions will also result in a better reputation with the public and may lead to new levels of consumer involvement based on purely on its consideration for its workers. 9 Conclusion BP has been faced with many hardships as the result of disasters. These hardships expand from the loss of profits to the loss of life. If BP wishes to eliminate some of these hardships it must actively pursue to make the working environments safer for all people. By doing so it will not only eliminate loss, but resurrect its public image through the promotion of the environmental sustainability. The creation of a new active campaign to protect the environment and workers alike is something that all stakeholders can agree on as being an important issue. The destruction of the environment will ultimately lead to the destruction of BP’s source of revenue. If BP wishes to continue to be a prominent force in the competitive market, it will have to consider these changes in its operations. During the second quarter of 2010 BP reported a $17.1 billion loss, but the company has recovered from this loss in the fourth quarter of 2011.16 During this period, BP earned approximately $7.7 billion in profits.17 While these numbers suggest that BP has made a comeback from its most recent accident, following the reported recommendations will increase the probability of avoiding such astronomical losses like the one suffered in the second quarter of 2010. By avoiding these losses, profits will continue to rise, which will not only be better for the organization itself, but also for those who own shares in it. As the need for oil continues to grow, so does the need to make operations safer. With the increase in production, there is also an increase in the possible risks. By showing a greater concern and a larger commitment to operational safety, BP can continue to grow and expand throughout its global market. 16 BP, Second quarter 2010 results, http://bp.com/extendedgenericarticle.do?categoryld=2012968&contentld=7063863, accessed on April 17, 2012. 17 Clifford Krauss, Julia Werdigier, “Two Years After Spill, BP Profits and Plans,” New York Times, http://www.nytimes.com/2012/02/08/business/global/bp-reports-strongerq4-earnings-in-2011.html?pagewanted=all, accessed on April 17, 2012. 10 Bibliography Balmer, John, “The BP Deepwater Horizon debacle and corporate brand exuberance,”Journal of Brand Management, Vol. 18, no. 2, October 2010, pp. 97104, Business Source Premier, EBSCOhost, accessed on March 1, 2012. Balmer, John, Shaun Powell, and Stephen Greyser, “Explicating Ethical Corporate Marketing. 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