Presentation (PPT)

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Q1 2015 investor conference call

May 7, 2015

Darren Entwistle, Executive Chair

Joe Natale, President & CEO

John Gossling, EVP & CFO

Caution regarding forward looking statements

Today's presentation and answers to questions contain statements about financial and operating performance of TELUS (the Company) and future events, including with respect to future dividend increases and normal course issuer bids through 2016 and the 2015 annual targets and guidance that are forward-looking. By their nature, forward-looking statements require the Company to make assumptions and predictions and are subject to inherent risks and uncertainties. There is significant risk that the forward-looking statements will not prove to be accurate. Readers are cautioned not to place undue reliance on forward-looking statements as a number of factors could cause actual future performance and events to differ materially from those expressed in the forward-looking statements. Accordingly, this presentation is subject to the disclaimer and qualified by the assumptions (including assumptions for the 2015 annual targets and guidance, semi-annual dividend increases through 2016 and our ability to sustain and complete our multi-year share purchase program through 2016), qualifications and risk factors referred to in the first quarter Management’s discussion and analysis and in the 2014 annual report, and in other TELUS public disclosure documents and filings with securities commissions in Canada (on SEDAR at sedar.com) and in the United States (on EDGAR at sec.gov). Except as required by law, TELUS disclaims any intention or obligation to update or revise forward-looking statements, and reserves the right to change, at any time at its sole discretion, its current practice of updating annual targets and guidance.

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Driving our success

• Delivering strong financial and operating results

• Focusing on exceptional customer service culture

• Investing for sustainable future growth

• Returning significant cash to shareholders

3

Returning significant cash to shareholders

• Quarterly dividend of $0.42/share up

10.5% over last year

• 16 dividend increases since 2004, including 9 dividend increases since

May 2011

• 7.1M shares purchased through our

2015 NCIB program through April

2015 for $292M

$4.8B

$2.8B

$11.5B

$4.6B

$6.9B

2004 to 2015 cumulative

Buybacks

Dividends

Strong track record of returning capital to shareholders

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Operating results

Strong wireless postpaid additions

Postpaid net adds (000s)

48

37

Q1-14 Q1-15

Wireless subscribers

14%

1.14M

prepaid

8.29M

total

86%

7.15M

postpaid

Continued expansion of postpaid base

80% share of industry postpaid net additions 6

Industry-leading wireless churn

Postpaid

0.99%

0.91%

Blended

1.50%

1.28%

Q1-14 Q1-15 Q1-14 Q1-15

Seventh consecutive quarter with postpaid churn below 1%

Blended churn down 22 bps to 1.28% 7

Industry-leading wireless ARPU

$60.42

$62.34

Q1-14 Q1-15

18th consecutive quarter of y/y blended ARPU growth as data usage continues to grow 8

Industry-leading lifetime revenue per subscriber 1

$4,028

$4,870

Q1-14 Q1-15

1 Lifetime revenue derived by dividing ARPU by blended churn rate.

Customers First focus supporting industry-leading lifetime revenue per subscriber – up 21% YoY 9

Growing wireline subscriber base

48

50

44

RGU 1 net adds (000s)

High-speed Internet

TELUS TV

Business NALs

Residential NALs

42

48

-24

-19

-24 -25 -25

Q1-14 Q2-14 Q3-14 Q4-14 Q1-15

24 23 24 25 19 Total wireline RGU net adds

1 Revenue generating units

Delivering positive wireline subscriber growth

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Key first quarter operating highlights

• Strong postpaid wireless subscriber growth

• Lowest postpaid churn in North America

• Industry-leading and growing ARPU

• Industry-leading and growing lifetime revenue per customer

• Most rapidly growing wireline business in Canada

Strong first quarter performance demonstrates execution of strategy and powerful customer-focused culture 11

Financial results

First quarter 2015 wireless financial results

($ millions, except margin)

Revenue (external)

Network revenue

EBITDA 1

EBITDA (excluding restructuring)

EBITDA margin 2

EBITDA margin (excluding restructuring)

Capital expenditures

1 EBITDA does not have any standardized meaning prescribed by IFRS-IASB.

2 EBITDA as a percentage of total revenue.

Q1 2015 y/y change

1,672 +7.5%

1,535

744

750

44.1%

44.5%

248

+6.4%

+7.8%

+8.0%

+0.1 pts

+0.3 pts

+50%

Wireless momentum continues with strong data revenue growth of 19%

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First quarter 2015 wireline financial results

($ millions, except margin)

Revenue (external)

EBITDA

EBITDA (excluding restructuring)

EBITDA margin

EBITDA margin (excluding restructuring)

Capital expenditures

Q1 2015

1,356

391

402

28.0%

28.8%

387 y/y change

+1.2%

+1.3%

+2.8%

-

+0.5 pts

+17%

Delivering profitable growth with a focus on margins

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First quarter 2015 consolidated financial results

($ millions, except EPS)

Revenue

EBITDA

EBITDA (excluding restructuring)

EPS (basic)

Capital expenditures

Free cash flow 1

1 Free cash flow does not have any standardized meaning prescribed by IFRS-IASB.

Q1 2015

3,028

1,135

1,152

0.68

635

271 y/y change

+4.6%

+5.4%

+6.2%

+11%

+28%

(6.9)%

Strength in both wireless and wireline delivering strong consolidated growth in revenue and profitability 15

Our balance sheet strength

• Successfully issued $1.75 billion in three tranche debt offering at attractive interest rates

• Average term to maturity of long-term debt 11.1 years

• Average cost of long-term debt 4.42%

• Long term net debt to EBITDA policy guideline revised upwards to 2.00-2.50x

Strong balance sheet supporting broadband investments, valuable spectrum purchases and returning capital to shareholders 16

Questions?

Investor relations

1-800-667-4871 telus.com/investors ir@telus.com

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Appendix - free cash flow comparison

EBITDA

Capex (excluding spectrum licenses)

Net employee defined benefit plans expense

Employer contributions to employee defined benefit plans

Interest expense paid, net

Income taxes paid, net of refunds

Share-based compensation

Restructuring (disbursements) net of restructuring costs

Free Cash Flow

Spectrum

Purchase of Common Shares for cancellation

Dividends paid to holders of equity shares

Cash payments for acquisitions and related investments

Real estate joint ventures

Working Capital and Other

Funds available for debt redemption

Net issuance of debt

Increase in cash

Q1 - 2014

1,077

(496)

22

(29)

(60)

(224)

16

(15)

291

(229)

(159)

(222)

(37)

(14)

(240)

(610)

326

(284)

Q1 - 2015

1,135

(635)

28

(27)

(85)

(115)

(23)

(7)

271

(302)

(156)

(244)

(4)

(7)

(175)

(617)

2,136

1,519

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Appendix - EPS continuity analysis

$0.61

$0.07

$0.02

$0.01

($0.03) $0.68

Q1-14

(as reported)

EBITDA Lower O/S shares (NCIB)

Depreciation Financing

& Other

Q1-15

(as reported)

Double digit EPS growth reflects higher EBITDA and lower shares outstanding from active share buyback program 19

Appendix - definitions

• EBITDA does not have any standardized meaning prescribed by IFRS-IASB. We have issued guidance on and report

EBITDA because it is a key measure used to evaluate performance at a consolidated level and the contribution of our two segments. For definition and explanation, see

Section 11.1 in the 2015 first quarter Management’s discussion and analysis

• Free cash flow does not have any standardized meaning prescribed by IFRS-IASB. For definition and explanation, see

Section 11.1 in the 2015 first quarter Management’s discussion and analysis.

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