Master Class Training Tenant Paid Utility Allowances Cindy Ross Contract Management Services Utility Allowance Regulations Source: HUD HQ Memo dated June 20, 2011 Carol J. Galante, Deputy Assistant Secretary for Multifamily And HUD-Seattle Utility Allowance Procedure BOLD lettering throughout this presentation is a representation of the most common submission deficiencies… • The Owner must provide the Contract Administrator (CA) a 12 month analysis of utility costs that residents incur on an annual basis • Analysis – and – supporting documentation o Must be sent to the CA at least 120 days prior to the HAP contract’s anniversary date, along with the Owner’s annual Rent Adjustment/Contract Renewal packet • At least six (6) months prior to the contract’s anniversary date, the Owner collects utility data from either the: 1) Resident; 2) Utility Provider; or 3) a combination of both. • Example: o HAP contract = 2/1/2015 – 1/31/2020 o The entire Owner’s Packet: Utility Allowance Analysis and Rent Adjustment or Contract Renewal paperwork should be received at the CA’s office on or before 10/3/2014 (120 days prior to the contract’s anniversary) o Contract Anniversary = February 1st o Six months prior to February 1st = August 1st, 2014 o Data collection period = July 2013 through June 2014 • Suggested: The Owner generates a 12 month vacancy report for the property that reflects the months included (July 2013 – June 2014) in the analysis: o Include the vacancy report as supporting documentation for the analysis (not required, but this helps YOU and US in case discrepancies exist) o Remove all units that experienced a vacancy during the analysis timeframe from the calculations • The analysis and supporting documentation (copies of billings, or unit specific data obtained directly from the utility provider) must be for all units that did NOT experience a vacancy during the 12 month analysis period (assisted units) • When the property has unit types (1 Bd., 2 Bd., etc.) with 10 or fewer units o Data should be collected for all units which have not experienced a vacancy o No less than three (3) units • When the property has unit types (1Bd., 2 Bd. , etc.) with 11 or more units o Data must be collected for 20% of units for each unit type o No less than three (3) units o No more than 20 units • The data collected must: o Be for the most recent 12 month period possible o Begin or end during the same service month, when the unit’s resident pays for more than one type of utility o February’s gas billing dates: 2/10/2014 – 3/9/2014 o February’s electric billing dates: 1/25/2014– 2/24/2014 o Include billed charges (cost of electricity, gas, etc.) o Include total billing adjustments, as applicable • The Owner prepares a spreadsheet that averages utility costs incurred for each qualifying unit over the 12 month analysis period by unit type o Sample spreadsheet available at www.cms-results.com o The CMS spreadsheet will calculate the average allowance(s) and has a space for the Owner’s recommendation When the spreadsheet indicates that a decrease of any amount is warranted to one or more of the unit types at the property, the Owner must inform the residents in writing that they are submitting a request to lower the tenant-paid utility allowance. Sample posting/letter is available at: www.cms-results.com Tenant Notification • The Owner serves notice to residents approximately five (5) months prior to the Contract Anniversary o Notice must be served by delivery (1 or 2 story buildings) o Notice may be served by mail or direct delivery or by posting in three (3) conspicuous places within each building that has three (3) or more floors • All materials associated with the Rent Adjustment or Contract Renewal and Utility Allowance Analysis must be made available to the residents for review and copying for 30 calendar days • When the Owner makes any material change after initial tenant notification, they must re-post and give the residents an additional 15 calendar days to review and comment • All of these steps should be completed prior to 120 days before the contract’s anniversary date Tenant Notification • Tenants have the right to participate, establish and operate a tenant organization to address issues related to their living environment • The Owner must recognize tenant organizations providing reasonable consideration to concerns raised • Legitimate Tenant Organizations: o Must be established by the residents of multifamily housing properties o Must meet regularly o Must operate democratically o Must be completely independent of Owners, Management and their Representatives Tenant Notification • All comments received from residents or a tenant organization must be evaluated by the Owner; the Owner may: o Respond via letter o Respond via “Town Hall” type meeting • The Owner must certify that they are compliant with all of the requirements of the CFR, after the 30 day posting period has ended: o Certification available at: www.cms-results.com Tenant Notification • The Owner may electronically submit their Contract Renewals, Rent Adjustments, and Utility Analysis paperwork to the CA via email: mailto:contractdept@cms-results.com o Additionally, any documents with “wet” Owner signatures must also be mailed to the CA • The Owner packet will include: o Renewal or Rent Adjustment Forms & Certifications o Utility Allowance Summary/Recommendation, supporting documentation, copies of all resident comments received, and the Owner’s response to the residents’ comments o Owner’s Certificate of Compliance with tenant notification requirements See www.cms-results.com for detailed checklists of necessary forms Should you have any further inquiries, please contact: Cindy Ross CMS Associate Director (360) 616-7220 cross@cms-results.com © 2015 Contract Management Services All rights reserved. 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