Campaign objective

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Success stories

Bespoke doordrop helps Sky promote new F1 channel

35%

conversion of new customers and

22%

upgrade of existing customers

Client: BSkyB

Campaign: F1 Sports

Category: Telecoms

Format: Bespoke doordrop

“This was an exciting launch for Sky, with instant standout on the doormat”

Belinda Worrell, Senior Marketing

Manager, British Sky Broadcasting

Campaign objective

Broadcaster BSkyB was looking to publicise the launch of its brand new Sky

Sports F1™ channel, dedicated to airing all Formula One races and providing coverage of practice sessions and qualifiers. The channel would be exclusive to Sky Sports subscribers.

Intelligent doordrop solution

A Bespoke doordrop, with creative based on a racing driver’s helmet, was designed to achieve standout and bring the viewing experience to life – validated by outperforming a traditional

A4 format in sample testing. The campaign was targeted to reach sports enthusiasts across the UK.

Campaign results

The Bespoke doordrop generated a strong response – almost 50% higher than any previous Sky Sports or HD campaign. Conversion was strong, with

35% of new customers taking out a Sky

Sports subscription and 22% of existing customers upgrading to a package that included Sky Sports F1™.

IKEA and TNT Post: two decades of furnishing consumers with inspiration in the home

Client: IKEA

Campaign: Catalogue

Category: Retail

Format: Multi-Page doordrop

IKEA has made doordrop a trusted part of its media mix for 20+ years

Campaign objective

The IKEA catalogue is an integral part of the Swedish furniture and home furnishing retailer’s marketing strategy.

As an inspiring showcase of the breadth of its offerings that consumers can refer to year-round, the catalogue helps drive footfall in the UK and Ireland. In partnership with TNT Post for over 20 years, IKEA has used doordrop media to raise brand awareness and engagement.

Intelligent doordrop solution

Our planning team works with the client’s customer data to pinpoint the most valuable households within each store’s catchment – both current high spending customers and areas rich in prospects. We distribute the catalogue on a solus basis via our Own Network to over half of UK households across the

UK over a 4 week period.

Campaign results

A sizeable majority of consumers retain the catalogue for a year, and it typically generates excellent recall, with a high proportion of consumers driven instore as a direct result of the campaign.

Specsavers uses intelligent doordrop to fulfil its vision to drive in-store footfall

Client: Specsavers

Campaign: Brand awareness

Category: Retail

Format: Multi-Page doordrop

Results have consistently augmented over the last four years, driving increased volumes

Campaign objective

Intelligent doordrop is a crucial part of the local, regional and national media mix for Specsavers opticians. The use of multi-page doordrop, produced inhouse, supports brand engagement at a local, store-specific level in conjunction with national media and drives sales.

Intelligent doordrop solution

Specsavers’ intelligent doordrop is based around a well-developed, consistent multi-page creative that showcases

Specsavers’ range, quality and expertise, provides information and incentivises consumers to come in-store for an eye test. Our targeting is based on insight from a combination of customer data, geo-demographics and retail catchment.

Campaign results

Intelligent doordrop has delivered consistent results for Specsavers over recent years, establishing itself as one of the their top-performing media. Our evaluation reveals continuous opportunities for fine tuning to be incorporated into future campaigns.

Kellogg’s launches All-Bran Golden Crunch with a cereal doordrop

Client: Kellogg’s

Campaign: All Bran Golden

Crunch

Category: FMCG

Format: Sampling doordrop

46% opt-in exceeded all expectations and drove desired sales uplift

Campaign objective

Kellogg’s All-Bran Golden Crunch was to be launched to a fanfare of TV, digital,

PR and outdoor. But core to the campaign was driving taste reappraisal through an innovative sampling doordrop. Kellogg’s was eager to ensure the product would be offered to genuine hand-raisers, to avoid wastage and maximise engagement among the target demographic.

Intelligent doordrop solution

The campaign was targeted to households with an interest in digestive health cereals and related products, based on dunnhumby data. A 2-stage inhome sampling mechanic was employed to distribute a bag that recipients could leave on display to opt in to receive a free, full-size box of All-Bran Golden

Crunch the following day.

Campaign results

Kellogg's set a target of 30% opt-in, with evaluation based on EPOS data to record sales uplift. In fact, the campaign achieved a 46.8% opt-in. More importantly, the sales uplift achieved payback ahead of schedule and benchmarked positively against other media.

LOVEFiLM generates a stream of interest from consumers in high-speed broadband areas

Client: LOVEFiLM

Campaign: DVD & Instant

Streaming

Category: Telecoms

Format: Bespoke doordrop

Broadband speed was an effective predictor of response

Campaign objective

Entertainment provider, LOVEFiLM, was looking to grow its subscriber base for both its DVD-by-mail and Instant

Streaming services. The campaign was required to reach 16 million homes –

60% of the UK’s households.

Intelligent doordrop solution

We combined customer data with broadband data to identify a target audience with sufficient broadband speeds to benefit from instant streaming. We also used TGI and Mosaic profiling, overlaid with competitor analysis, to increase precision.

Campaign results

The LOVEFiLM intelligent doordrop reached 36 million people over a threeweek period, resulting in a high level of engagement. Broadband speed proved to be an effective predictor of response, with areas over a certain broadband speed threshold outperforming those with lower speeds by up to 20%.

Scottish Wildlife Trust campaign to save the red squirrel exceeds all expectations

Client: Scottish Wildlife

Trust

Campaign: Red Squirrel

Category: Charity

Format: Bespoke doordrop

“The TNT team were perceptive, quick to respond and full of useful recommendations to make the most of our limited budget.”

Oliver Davies, Marketing Projects

Officer

Campaign objective

New to doordrop, the Scottish Wildlife

Trust was looking to expand its membership and drive donations by raising awareness of its efforts to protect the red squirrel population in

Scotland.

Intelligent doordrop solution

Our analysis of the client’s data allowed us to build Mosaic profiles of existing donors and identify potential new ones.

The innovative use of doordrop media, combined with the incentive of a cute toy squirrel for new sign-ups, served to increase engagement and recall.

Campaign results

The campaign exceeded all expectations, with a response rate of

0.27% and an ROI of £3.28 per £1 spent.

BSkyB uses bespoke doordrop to promote new channel from across the pond

3,500

unique views of the Sky Atlantic showreel

Client: BSkyB

Campaign: Sky Atlantic

Category: Entertainment

Format: Bespoke doordrop

“The response indicates the combined appeal of the creative and the QR code are giving the piece longevity, which is having a positive impact on the response curve.”

Belinda Worrell, Senior Marketing Manager,

British Sky Broadcasting

Campaign objective

Following the launch of Sky Atlantic,

BSkyB was looking to engage with existing customers to promote awareness of the channel, and attract new subscribers.

Intelligent doordrop solution

We worked with the client to develop a model to pinpoint households with high propensity to purchase or upgrade

Sky services. Used to complement a TV campaign, the bespoke doordrop creative used a QR code to allow the audience to view a showreel and fully engage with the brand.

Campaign results

The QR code generated over 3,500 unique views of the show reel over a 6week period, with an average dwell time of 3 minutes – achieving the same level of engagement as Pay-Per-Click at less than 10% of the set-up costs.

Acxiom gives consumers a sweetener to complete survey with Sampling doordrop

Client: Acxiom

Campaign: Research

Category: Market Research

Format: Sampling doordrop

Strong 9% response generated quality of completes

Campaign objective

Marketing technology and services provider, Acxiom, was looking to deploy an online consumer survey with the objective of expanding its database, and wanted to be sure of reaching its completion targets.

Intelligent doordrop solution

We created an audience profile based on a combination of in-house data, geodemographic tools and broadband penetration to ensure an optimum campaign distribution. Our unique twostage in-home sampling format incentivised consumers to participate with a bag of Thornton’s chocolates upon completion of the survey.

Campaign results

The incentive compelled consumers to take the time to complete the survey accurately, driving quality as well as quantity of responses. The 9% response rate meant that 80% of the names added to the database were net new.

The Salvation Army attracts new donors with targeted

Envelope doordrop

Client: The Salvation Army

Campaign: Christmas Appeal

Category: Charity

Format: Envelope doordrop

Year-on-year donation volumes +42%, ROI +38%

Campaign objective

The Salvation Army trusts doordrop media to boost awareness of the charity’s activities in the lead-up to

Christmas and raise donations.

Intelligent doordrop solution

We profiled and scored the prior year's donors throughout the UK, to understand the best performing areas, and used Mosaic types to target new areas and donors.

Campaign results

The number of donations increased year-on-year by 42%, with a campaign

ROI of £2.12 per £1 spent – a 38% increase on the previous year.

SCA achieves most successful doordrop campaign to date with Trees for Cities initiative

Client: SCA Hygiene

Campaign: Velvet Tissue

Category: FMCG

Format: Bespoke doordrop

Across-the-board uplift in brand metrics

Campaign objective

Global hygiene and forest products group, SCA, was looking to position its

Velvet toilet tissue brand favourably among ethically-minded consumers.

Intelligent doordrop solution

Following Dunnhumby consumer behaviour research, we overlaid the segment data with Clubcard data to maximise relevance and awareness. The

Trees for Cities creative highlighted the impact of tree planting in local communities. A Campaign for Trees

Facebook page provided topical insights.

Campaign results

All brand metrics increased, from customer acquisition to lapse prevention and upselling. The Trees for

Cities poll attracted almost 7,000 votes.

With an ROI of £2.86 per £1 spent, this was SCA’s most successful doordrop to date.

BSkyB uploads new broadband customers with

Prime doordrop campaign

30%

uplift in customer acquisition and upgrades

Client: BSkyB

Campaign: Brilliant Packages

Category: Entertainment

Format: Prime doordrop

“As a tactical campaign the doordrop showed a strong level of response for the call centre to convert to sales in a short timeframe.”

Belinda Worrell, Senior Marketing

Manager, British Sky Broadcasting

Campaign objective

Broadcaster, BSkyB, was looking to reach families using competitors’ TV and broadband services, based on price and perceived value. This was a tactical drive to showcase a standalone broadband offer at a competitive £10 price point.

Intelligent doordrop solution

We applied a combination of TGI,

Mosaic and learnings from previous doordrop campaigns, fused with customer data. A prime doordrop was created as part of an integrated campaign that also used press and online.

Campaign results

The doordrop drove strong incremental sales for the leading broadband offer, with 78% uptake among total sales.

Overall, the campaign generated a 30% uplift over previous campaigns, resulting in the acquisition of new customers and prompting existing customers to upgrade. Further analysis showed the campaign delivered growth through its secondary messaging: 40% took a premium package (Sky Sports or

Movies), 15% added Multi-room and

20% opted for an HD package.

Fostering Solutions raises web traffic by 250% thanks to Classic doordrop

Client: The Fostering

Solutions

Campaign: Glasgow Carers

Category: Charity

Format: Classic doordrop

73% uplift in enquiries and

250% uplift in web traffic

Campaign objective

Independent foster care agency was using intelligent doordrop for the first time to raise awareness of its brand and the need for more foster carers, especially those that could look after siblings.

Intelligent doordrop solution

We created a mosaic profile based on previous enquiries to the organisation, which was then overlaid with households with 2+ bedrooms located within a 20-mile radius of central

Glasgow. A trial volume of 100,000 items were distributed, supplemented by an information day held in a Glasgow retail centre.

Campaign results

The charity saw a 73% uplift in enquiries over the prior month, with over 57% of those generated as a direct result of the mailer or subsequent online search. The website experienced an uplift in traffic of 250% on the prior month, with 86% consisting of new visitors.

Hillarys tracks success of doordrop media in creating business value

Client: Hillarys

Campaign: Brand Awareness

Category: Retail

Format: Multi-Page doordrop

Targeting refinement delivers sustained performance

Campaign objective

Hillarys, the UK’s leading supplier of made-to-measure blinds and shutters, has been partnering with TNT Post for over 15 years to use doordrop media to raise awareness year-round of its bespoke, in-home service and fuel acquisition.

Intelligent doordrop solution

Our planning team has developed a complex audience model to target households with the appropriate income. We limit wastage and saturation of message by optimising the distribution frequency, and track the customer journey from campaign exposure to order.

Campaign results

The ability to accurately measure return on doordrop campaigns allows Hillarys to truly understand their impact on average order value and overall business performance. Our accountability, transparency and continuous refinement on targeting delivers sustained performance and repeat investment.

Royal British Legion intelligent doordrop speaks volumes with a moment’s silence

Client: Royal British Legion

Campaign: Remembrance Day

Category: Charity

Format: Envelope doordrop

£2.5m raised in donations and 28,000 new supporters recruited

Campaign objective

Remembrance Day is mature as a campaign, so the Royal British Legion have to work creatively to recruit new supporters, particularly among younger age groups. The 11-11-11-11 campaign was designed to reflect on past and modern-day conflicts to resonate with a broad spectrum of consumers.

Intelligent doordrop solution

We developed an intelligent doordrop model that overlaid existing supporter data to pinpoint the best-performing postcodes by penetration and donation level. The stunning creative, featuring arresting imagery and interviews with injured servicemen, brought the campaign to life, and included a card poppy on which recipients could write messages of support and add it to a giant 11-11-11-11

Field of Remembrance display at Royal

Wootton Bassett.

Campaign results

This momentous and highly targeted campaign recruited more than 28,700 new supporters, generating income totalling £2.5 million. Post-campaign analysis revealed that a high proportion of new supporters were in their 50s or younger, answering one of the Royal

British Legion’s key objectives. Cold activity was profitable from the outset, with an ROI of £1.15, while warm activity achieved a return of almost £6 per £1 spent. Over 80,000 card poppies were contributed to the display field.

Fred Olsen cruises to 200% rise in sales thanks to intelligent doordrop

Client: Fred Olsen

Campaign: Brand Awareness

Category: Travel

Format: Multi-Page doordrop

Targeting refinement delivers sustained performance

Campaign objective

Leisure operator, Fred Olsen, uses doordrop media to raise brand awareness, drive short-term acquisition and promote cruise holidays from multiple ports across the UK.

Intelligent doordrop solution

As drive time to ports is a key factor in targeting, our planning team works with client data to identify their current customer base and areas rich in prospects.

Campaign results

Over the last 18 months, Fred Olsen has significantly increased its doordrop spend due to the consistent high performance of the channel as part of its media mix. Targeting and creative optimisation have resulted in sales uplifts of over 200%, while our continuous refinement of the audience model drives efficiency.

Thank you

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