INTERNATIONAL
MANAGEMENT
GLOBAL
Business and People
Management
Professor H. Michael Boyd, Ph.D.
Professor H. Michael Boyd, Ph.D.
Text book required:
1.. F. Luthans, and J.P. Doh. International Management: Culture, Strategy,
and Behavior, 9th Ed., McGraw-Hill Irwin, 2015. ISBN: 0077862449
International Management
Professor H. Michael Boyd, Ph.D.
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Additional Reference Text (not required):
Marquardt, Michael J and Engel, Dean W., Global Human Resource Development,
(Prentice Hall, 1993) –ISBN –-0-13-357930-1
Should be On
Reserve in
the School Library
International Management
Professor H. Michael Boyd, Ph.D.
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International Management
Professor H. Michael Boyd, Ph.D.
• This course is about managing people in the
global economy.
• We will cover a broad area of theory and
application to describe how and why good
management practices work.
International Management
Professor H. Michael Boyd, Ph.D.
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Professor Boyd’s Classroom requests
(requirements)
All of us desire to have a classroom environment that is open, supportive, friendly, and relaxed.
That kind of an environment requires mutual courtesy and respect, a shared responsibility for
learning the course material, and a high level of personal integrity and maturity.
Some of the guidelines that will help create and support this kind of learning environment include:
1. Come to class on-time. If you must be late, please enter the room and find a seat in a
way that is least disruptive (unnoticed).
2. If you must leave the room during the class, please leave and reenter the room in a way
that is least disruptive (unnoticed)
3. If you must leave and not return during a break, please advise Professor Boyd in
advance to avoid losing credit for attendance.
4. Please turn off all electronic devices during class. Laptop computers, PDAs, cell
phones, etc. are not needed for the class, and are often distracting and disruptive to
yourself, other students, and the professor.
5. Be courteous of your fellow students. Don’t talk when another student is asking a
question or offering information.
Unintentionally, and without intent, your professor may say or do something that you find objectionable
or hurtful. In order to help me avoid repeating something, PLEASE tell me what you found upsetting. I
will greatly value your opinion and trust. Thanks.
Thanks for being a positive contributor to our class from your fellow students and Professor Boyd.
Professor H. Michael Boyd, Ph.D.
Writing Skills – Critical to Success
All papers must reflect a graduate level of writing including citations, quotations, references, etc..
Excellent writing skills are essential to success in the business
world. Without superior abilities to communicate effectively in
writing one is relegated to always being the recipient rather than
the creator of business-critical communication.
The use of technology such as email or voicemail makes the
importance of excellent writing skill even more critical to success.
Good writing includes superior:
 Clarity
 Grammar and Sentence Construction
 Completeness
 Purpose
Suggested writing process: (whether it is 1 page or 100)








Create the main point or points
Build an outline
Write a draft
Review and edit
Delete not needed and irrelevant content
Rewrite
Review and edit again
Publish
International Management
Professor H. Michael Boyd, Ph.D.
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Course objectives and Desired Outcomes
 Apply the theory and concepts necessary to understand, change, and leverage
management practice in a global context. The context is primarily provided
through the course text, handouts, case studies, lectures, and class participation.
 Apply the course concepts and learning to people management in a real-life
organization in a formal and academically disciplined manner.
 Gain experience and skill in being able to describe and evaluate organizations,
and prescribe and recommend change in organizations that will positively result in
improved management and organizational performance.
 Students successfully completing the course will be able to assess cause and
effect relationships between management practice in organizations and the
business results of those organizations and businesses. The value will be
increased competency in the managing of people particularly in modern global
organizations.
International Management
Professor H. Michael Boyd, Ph.D.
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Course paradigm:
1. The focus is on managing and the behaviors of the people, especially
managers, in organizations and how they are organized. It is not about the
business outputs of the organization -- except for how the behaviors affect
the business outcomes and results. The organizational outcomes are the
end results, not the causes.
2. The course is about how people in organizations and managers impact
on international business organizations; how what they believe, do, and
feel impacts on the business that they work for.
3. The most common failure is a lack of understanding of the impact and
context caused by cultural difference.
Relevant questions to Ask:
 How are employees organized?








How is work accomplished?
Who has power in the organization and how is it used?
How are decisions made? Who makes them and how?
How do people feel about working there?
How has information technology changed organizational behaviors?
How do managers manage the employees?
What causes the managers to be successful?
What causes employees to fail ?
International Management
Professor H. Michael Boyd, Ph.D.
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Individual Course Research Paper
Outline / Format:
You must use the paper format and outline found in your
course student packet given out at the beginning of the
course. This includes including headings as shown in
the handout. Write the minimum number of FULL pages.
Papers not in the assigned format will lose points and
may not be accepted.
.
International Management
Professor H. Michael Boyd, Ph.D.
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Group Project: International Management Plan
The purpose of this project is to create the International Management PLAN for a business /
division located outside of the U.S. / Canada in a company researched or invented by the
project team.
• Company Description:
The “company” may be anything the group desires. You may make up a company or use a
real one. There are, however, a few constraints or requirements. This plan will outline what
needs to be done to insure that the company has an effective international management
capability.
•The organization being managed must be a business / division located outside the U.S. or
Canada (It can be a U.S. parent company.) You must select one of the nine geographies in
number IV below.
•The International Management plan is for non-U.S. operations (in the selected global region)
only
•The company will have between 1,000and 20,000 employees.
•The company will be a simple business in order to have a simplified International
Management plan.
•Small groups of 5 or 6 will research, prepare a paper and present a discussion focusing on
their company’s International Management plan and practices.
•The International Management Plan
•Each group will submit a written International Management plan when due (See schedule.).
•Each section of the plan must outline what the text says about the topics and relevant
management theories.
•Each group will present the International Management plan to the class (formal group
presentation). (A copy of the slides given to Prof. Boyd at the presentation.)
International Management
Professor H. Michael Boyd, Ph.D.
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GROUP PRESENTATION Outline and Instructions:
RULES:
This is a presentation of how a real or invented non-U.S. company created by the
group does international management. The group will invent a viable company
(one that could actually operate in the real world) or research a real one. The
company may be anything the group desires. There are, however, a few
constraints or requirements:
•This is a presentation of how a researched or invented company created by
the group does International Management. You may make up a company or
use a real one
•This company must meet the requirements in the plan created by the group,
and have an International Management requirement – i.e. must be a global /
international company.
•Small groups of 5 or 6 will research, prepare and present a discussion
focusing on their company’s International Management plan.
•The presentation outline (and slides) will include each section of the
plan documented in the group project paper.
•The presentation will be judged on the quality of the presentation itself; how
informative and interesting it is; how prepared the group is; whether or not it
is clearly about international management and its practices. It is required that
each member participates and everyone will be graded for individual as well
as group contribution by their peers (This will impact directly on the individual
grade.).
International Management
Professor H. Michael Boyd, Ph.D.
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Peer Evaluation
•Each Student will submit their confidential Peer Evaluation of
their project group-members at the presentation.
•Individual grades are computed by multiplying the team score (0 – 10
points) by the average percentage on the peer reviews)
Peer Review Input Sheet:
This is a confidential input from you to your professor. It is meant to make sure that the grades that each
individual on your project team receives are the grade they earned. The total of all of the team’s evaluations
are multiplied against the group grade to determine the individual’s grade for the group project (i.e.: if the
group gets a 100% and one individual is only rated an average of 50%, they would only receive 50% of the
possible points while others on the team receive the full 100% of the points.)
Your Name:
Your Group number / Name:
Members of your team:
.
.
Deserves
A – 100%
Deserves
B – 85%
Deserves
C – 75%
Deserves
D – 60%
Deserves
F – 0%
This input must be turned in at the last class when presentations are done.
It is not optional – you must do an evaluation. Anyone not submitting an evaluation will receive an “F” for
their peer evaluation score (which results in 0 points for the project)
International Management
Professor H. Michael Boyd, Ph.D.
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COURSE GRADE CALCULATION SHEET
Maximum
points
Possible:
5
%
25 %
Attendance &
Participation
Total
10
%
10
%
25
%
3
Individual
Research
Paper
Papers
1
2
15
%
10
%
100%
Group Project
Group Project
Plan / Paper
Group Project
Presentation
Course
GRADE
****
**** Attendance & Participation policy and grading:
Each class session is counted for both attendance and for participation.
There are no excused absences; however, a student may receive
partial credit for a limited absence only if Professor Boyd is notified before class BY
STUDENT via email; otherwise 0 credit);
See your syllabus for specific grade points
for each requirement
International Management
Professor H. Michael Boyd, Ph.D.
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A
Cup
of
Tea
International Management
Professor H. Michael Boyd, Ph.D.
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A Cup of Tea
Nan-in, a Japanese Zen master during the Meiji era
(1868 - 1912), received a university professor who came to
inquire about Zen.
Nan-in served tea. He poured his visitor’s full,
and then kept on pouring.
The professor watched the overflow until he no longer
could restrain himself.
“It is overfull. No more will go in!”
“Like this cup,” Nan-in said, you are full of your own
opinions and speculations. How can I show you Zen
unless you first empty your cup?”
Source: “Book of Zen”
International Management
Professor H. Michael Boyd, Ph.D.
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So: Empty your basket of
what you know
What you know may be right; it may be wrong; but
you will never know if that is your starting point!
Open your mind: Maybe it can be better, easier, more
satisfying!
You can always go back to your old opinion; but you
can’t move ahead to a new one without first letting go
of the old one.
International Management
Professor H. Michael Boyd, Ph.D.
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OK …. Let’s Party ON!!!
International Management
Professor H. Michael Boyd, Ph.D.
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