ITOM 2308 Course Syllabus – Spring 2010 1) 2) Course Information: 1. ITOM 2308, Sections 801, 802, and 803 2. Information Systems for Management 3. Spring 2010 Term 4. All classes meet on Mondays and Wednesdays in 188 Crow Building. a. Section 801: 9:00am b. Section 802: 10:00am c. Section 803: 2:00pm 5. Labs are held on Fridays at 8, 9, 10, 11, and 12 noon in Room 186 Crow Building 6. ITOM 2308 Web Site: http://jcollins.cox.smu.edu/2308/2308.html Faculty Member Contact Information: 1. Jim Collins 2. 397 Crow Building; 3. Office Hours: 3:30pm MW; 9:30am-10:30am and 1:00pm-3:00pm TT 4. Email Address: jcollins@smu.edu Phone: 214-768-2636 3) Enrollment is restricted to 50 students per section and 30 students per lab section. 4) Course Description: This course gives students a basic understanding of the role played by information systems in business organizations. Information systems based on advanced computer and telecommunications technologies are fundamentally changing how businesses operate, how competition among firms plays out, and how entire industries are organized. All business students, regardless of specialty, should: develop an appreciation for the critical impact of information systems on business practices, acquire basic literacy in the terms and concepts surrounding information technology, develop an understanding of their future role -- whether as an end user or an information systems professional -- in the development and use of information systems, and develop an understanding of the ethical issues involved in information systems and technology. You should note the use of the term "management" in the course title. Although this course will give you an understanding of basic technological principles, the primary focus of the course is on the business and management issues associated with the use of information technology. This course will prepare you to be a knowledgeable "information technology generalist" with a fundamental understanding of the use of information systems in supporting and managing a business enterprise. You should also note the term "information" in the course title. Information is central to managerial control of a business enterprise. In this course, we will come to see information systems in relation to the problems of controlling both the internal operations of the business and the business's external relationships, including those with suppliers, customers, and competitors. Finally, you should note the term "systems" in the course title. A system brings together interrelated or interacting components to form a logical, cohesive whole. One purpose of this course is to instill in students a systems approach to developing and managing an enterprise's information resource. Information Technology and Operations Management (ITOM) is concerned with designing systems that combine people, computers, communications systems, and mathematical models to assist the decision function in organizations. In addition to a good background in business fundamentals, business students must have knowledge of information systems (IS). ITOM courses help business students prepare for careers in systems analysis, information systems management, information systems consulting as well as finance, marketing, real estate, and other business careers. 5) Student Learning Outcomes and Objectives for ITOM 2308: Demonstrate knowledge of the design and operation of personal computers, networked systems, and productivity software a) b) c) Decision Analysis using Spreadsheets (Excel) Database Management Systems (Access) Developing web sites using the Hypertext mark Up Language (HTML) Demonstrate knowledge of IT ethical issues and the impact of technologies on cultures and individuals Acquire basic literacy in the terms and concepts surrounding information technology Develop an appreciation for the critical impact of information systems on business practices Gain a fundamental understanding of the use of information systems in supporting and managing a business enterprise 6) Required Text(s) and Equipment: Management Information Systems ITOM 2308, Online Companion , Oz and Shelly, ISBN-10: 1-4354-2444-1, CENGAGE Learning™. This is an online version of the material was formerly covered with three text books. You will purchase a license to access this "electronic text". You will be able to view the material online at anytime. Also, the contents of the above required text may be printed on your computer if desired. The easiest thing to do is to purchase the site license at the SMU Bookstore or order it from the web site of the publisher. (See "Site to Purchase the online text book" on the home page.) If you want to purchase hard bound versions, then the three texts listed below will have the required material. Second hand versions should be available from online sources. (1) Management Information Systems, 5th or 6th Edition. (2) Creating Web Pages with HTML, 3rd Edition. (3) Microsoft Access 2007 Complete. USB Disk: At least a 16 MB USB Flash Drive (Mobile Disk). If you already have one, there is no need to purchase another. Microsoft Office with Excel and Access. Office 2007 is preferable. This software is available on the computers in the BIC (Business Information Center) on the ground floor of the Maguire Building. 7) Grading Policy: Your course grade will be determined by a course average in which test constitute 70% of the sum of the test grades and 30% of the computer lab exercises. The lowest grade of the outside exercises will be ignored in calculation of the average if you have handed in all of the assignments during the semester. The average of the homework exercises represent 30% of your final grade. All exercises are graded on the basis of a 10.0 as being perfect. No lab exercise will be accepted after that assignment has been graded. Lower Limit of Class Avg Letter Grade 94.0 A 90.0 A- 87.0 B+ 84.0 B There will be 6 tests and 12 or 13 Lab exercises to be handed in and evaluated. 80.0 B- Your letter grade is determined from this course average from the scale shown on this page. 77.0 C+ 8) Final Exam: A comprehensive final exam is not given in this course. 74.0 C 70.0 C- 67.0 D+ 64.0 D 60.0 D- 0.0 F Your final course average will be determined by taking 70% of the sum of the test grades and adding to that your exercise average times 3.0. Course Average=.7*(Sum of Test Grades) + 3*(Exercise Average) 9) Attendance Policy: As you've heard by now, there's a strong correlation between class attendance and the final grade you receive. If you do miss a class, you are responsible for obtaining notes and assignments. The professor has the right to drop you from the class (with no recourse to the student) if you miss 3 consecutive classes. If you have an excused absence, course work made be made up or ignored in computing your final course average. See Topic 12, below for what constitutes an excused absence. 10) Course and Instructor Policies Tests and exams must be taken at the designated times. If you are ill or called away on a family emergency, it is your responsibility to notify the professor before the test. A written excuse will be required in this event. Check with me on the form and content if it becomes necessary to take a make-up test. All communications devices must be turned off during class and lab. This is the policy instigated by the Provost's office on October 3rd, 2001: "Verification of medical illness and request for an excused absence from class will be handled in one of two ways. A physician or staff member from health/counseling and testing will provide either (1) a hand written note on a Health Center prescription form or 2) a signed letter written on Health Center stationery. Excused medical absences shall have specific dates of time periods indicated. Encounter Forms and Walk-Out Statements verify a student's visit to the Health Center BUT DO NOT INDICATE AN EXCUSED MEDICAL ABSENCE." The university honor code is in effect in this course. It is your responsibility to be familiar with the honor code and its ramifications. One thing I might add is that it is not legal to have copies of any former tests for this course (if any exist). This is an unfair advantage and is unethical and illegal. Students who violate University rules on academic dishonesty (the SMU Honor Code) are subject to disciplinary penalties, including the possibility of failure in the course and/or dismissal from the University. Since such dishonesty harms the individual, all students, and the integrity of the University, policies on academic dishonesty will be strictly enforced. As you've heard by now, there's a strong correlation between class attendance and the final grade you receive. If you do miss a class, you are responsible for obtaining notes and assignments. 11) Disability Accommodations: Rebecca Marin, Coordinator, Services for Students with Disabilities (214-768-4557) to verify the disability and establish eligibility for accommodations. These students should then schedule an appointment with the professor to make appropriate arrangements. (See University Policy No. 2.4.) 12) Excused Absences for University Extracurricular Activities: Students participating in an officially sanctioned, scheduled University extracurricular activity should be given the opportunity to make up class assignments or other graded assignments missed as a result of their participation. It is the responsibility of the student to make arrangements with the instructor prior to any missed scheduled examination or other missed assignment for making up the work. (University Undergraduate Catalogue) 13) Religious Observance: Religiously observant students who wish to be absent on holidays that require missing class should notify their professors in writing at the beginning of the semester, and should discuss with them, in advance, acceptable ways of making up any work missed because of the absence. (See University Policy No. 1.9.) 14) Assignments and Academic Calendar: Also, see "Spring 2010 Course Schedule" at the 2308 Web Site. Week # Week Of: 1 Jan 18 First class is on Wednesday, January 20th. Defining information and its uses. (1) Chapter 1, Pages 7-26 Lab 1: Fundamentals of Spreadsheets, Using Excel: Absolute Cell Lecture Notes on Excel References. 2 Jan 25 Ethical Issues with Information. Lab 2: Creating Pivot Tables in Excel, a frequency distribution, & the IF function. Chapter 1, Pages 16-17 Lecture Notes on Excel 3 Feb 1 Managing data using a relational database management system; Getting started with Microsoft Access. Creating & Using Tables. Lab 3: Using the VLOOKUP function in Excel. (3) AC2-AC50 and AC138AC181 Lecture Notes on Excel 4 Feb 8 Database concepts-the relational database. Test 1 over Chapter 1 Lab 4: Excel Wrap Up (1) Chapter 7, and & Lecture Notes on Excel 5 Feb 15 Database concepts-the relational database & Ethical issues Lab 5: Developing Queries using QBE (query-by-example) (1) Chapter 7, Pages 233-234 (3) AC74-AC89 and AC91-AC99 Managing information with a database management system (DBMS) Test 2 over Excel Lab 6: Developing Advanced Queries using QBE (1) Chapter 7, & (3) AC185AC190 (3) AC101-AC107 and AC112AC122 (1) Chapter 7 Lecture Notes on SQL and (3) AC426-AC447 TOPIC 6 Feb 22 7 Mar 1 Database Models, Database Design Concepts, and Data Modeling Lab 7: Developing Queries Using the Structured Query Language (SQL) 8 Mar 8 Spring Break all week... 9 Mar 15 Telecommunications in business; networks and protocols Test 3 over Chapter 7 Lab 8: Using Access 2007 to Manage Business Information: Creating Forms TEXT & PAGES (1) Chapter 6, Pages 178-196; Lecture Notes on Forms and AC57-AC63 and AC269-AC283 (1) Chapter 6, Pages 197-206 (3) AC314-AC347 Lecture Notes on Forms and Calculating a Total on a Subform 10 Mar 22 Telecommunications in business; networks and protocols Lab 9: Using Access 2007 to Manage Business Information: Creating MultiTable Forms and Form details. Setting Up totals on a Form and Developing Subforms. 11 Mar 29 Ethical Issues in Telecommunications Test 4 over Access on Wednesday ...Good Friday-No Labs (1) Chapter 6, Pages 200-201 12 Apr 5 Web-Enabled Commerce (E-Commerce) Lab 10: Introduction to the Hypertext Markup Language (HTML); Creating a web page using HTML. Displaying images in a web page. (1) Chapter 8: Pages 251-260 (2) HTML 1.04-1.35; 3.203.35; & 3.45 13 Apr 12 Web-Enabled Commerce-Ethical Issues. Lab 11: Creating Hypertext Links to connect Web Pages. (1) Chapter 8, Pages 261-280 (2) HTML 2.02-2.31 14 Apr 19 Global Information Systems ...Test 5 over Chapter 6 Lab 12: Web page design details: Fonts & Colors. Using styles. (1) Chapter 9, Pages 289-306 (2) HTML 3.04-3.19 & Lecture Notes on Styles. 15 Apr 26 Cultural Impact of Global I.S. Lab 13: Creating tables in a web page. (1)Chapter 9, Pages 289-306 (2) HTML 4.07-4.34 May 3 Last Instruction Day is on Tuesday, May 4thand follows a FRIDAY schedule! HTML test review. Last Test on Tuesday...Test 6 covers Chap 8, 9, & HTML 16