Project Name Here Initiation Plan Project Manager: Last updated: Page 2 of 11 DESCRIPTION Briefly describe the project. GOAL / KEY OBJECTIVES In a few sentences, encapsulate the project goal and concisely define the project objectives. BENEFITS Value of the project to your department Value of the project to the University SUCCESS CRITERIA How will you know that you achieved the project benefits? Describe the business and technical indicators of success, including metrics when appropriate. APPROACH Describe the approach, or strategy, for your project. Use the following questions as a guide to determine the approach description: a. Will you be developing a system in-house or purchasing a vendor package? b. If purchasing a vendor package, how will you test the package with end users prior to making the purchase decision? c. Will the project be delivered in phases as part of a larger project or “program”? d. Will you be developing prototypes? e. Will the solution be piloted or deployed in waves? f. If working with a new technology, will there be a critical decision point where you will decide to move forward or implement a contingency plan? g. What is your technical development approach – agile, iterative, waterfall? How will the project work be conducted? h. What is the functional approach in terms of data conversion, integration with other systems? i. How will functional teams and technical teams interact? Page 3 of 11 SCOPE Business processes impacted by the project: In Scope Out of Scope Uncertain Out of Scope Uncertain Out of Scope Uncertain Constituencies impacted by the project: In Scope Systems impacted by the project: In Scope Change management procedures to control scope during the project: Recommended procedure: Changes to project scope that result in a measurable change to the project timeline, resource utilization and/or budget must be documented and signed off by the project sponsor, the project manager/customer and the OIT lead. This document should include details about the change, reason for the change and impact of the change. Page 4 of 11 TECHNICAL INFRASTRUCTURE REQUIREMENTS List the technical components required to support the project (such as, software, hardware, development, QA, training and production environments, end user environment, device types, OS, browser). Item 1 Item 2 Item 3 INTERDEPENDENCIES Interdependencies with other projects: Item 1 Item 2 Interdependencies with other groups (internal/external): Item 1 Item 2 Item 3 ASSUMPTIONS This plan is based on the following assumptions (such as resources, policies and schedules): Item 1 Item 2 Item 3 Page 5 of 11 HIGH-LEVEL PROJECT SCHEDULE Milestones / Deliverables Responsible Due Date Tie tasks to project objectives Change management procedures to control project time line during the project: Recommended procedure: Changes to the project schedule after the schedule baseline has been determined and communicated that are due to reasons other than scope changes must be documented and signed off by the project sponsor, the project manager/customer and the OIT lead. This document should include details about the change, reason for the change and impact of the change. Page 6 of 11 ROLES AND RESPONSIBILITIES Review the following roles, confirm the responsibilities, add or remove roles as needed to fit the needs of your project and confirm the team structure of the core vs. extended team. PROJECT GOVERNANCE Project Role Name and Office / Department Project Responsibilities Executive Sponsor Name, Office Overall project owner and champion Sponsor Name, Office Approves Project Initiation Plan Approves any changes to the plan, scope or timeline Works with project manager to resolve project issues. Makes decisions based on information provided by the project team and business insights in order to keep the project moving forward Shares in the responsibility to establish realistic expectations. Active in identifying key stakeholders Acts as vocal project champion May deliver key project communications Attends Sponsor (Steering Committee) Meetings Receives and Reviews Project Status Reports Steering Committee Name, Office Name, Office Name, Office … Provides guidance on overall project direction Represents their constituencies for policy level and other major project decisions Serves as a vocal and visible project champion throughout their respective organizations Reviews and approves project deliverables, and reviews and approves scope change requests Is typically chaired by the project sponsor and includes the project manager and OIT lead Makes decisions based on information provided by the project team and business insights in order to keep the project moving forward Page 7 of 11 Project Core Team Project Role Project Manager Name and Office / Department Name, Office Project Responsibilities Technical Lead Name, Office Reviews and approves all project deliverables (Initiation Plan, Detailed Plan, Testing etc.) Provides overall project oversight and works with business offices and Technical Project manager to keep project on track. Ensures business and functional decisions are made to ensure technical development progress and completion Works with Change Manager to develop Campus Readiness plan and deliverables Delivers project communications and conduct other campus readiness activities Escalates issues to sponsor when necessary Reports on project status to key groups and people (Sponsor, Steering Committee etc.) Ensures the project is initiated against a plan Gains buy-in from key stakeholders and keep their interest and level involvement right throughout the project. Keeps stakeholders and resources informed of what is happening with the project Measures the performance of the project. Knows how the project is performing against milestones, time frames, deliverables, budget and resources. Signs off on deliverables Participates in Requirements gathering Coordinates/Manages OIT technical resources for completion of project deliverables Provides guidance on best methods for interface architecture design Ensures functional specifications meeting technical needs for development Manages OIT Technical Development effort Provides the technical perspective in day-to-day project decisions Monitors issues and change requests Keeps all technical stakeholders aware of project status Ensures completion of project technical testing: Unit, integration testing Ensures technical go-live readiness Page 8 of 11 Project Role System Expert Name and Office / Department Name, Office Project Responsibilities System Programmer Name, Office Functional Expert/ Subject Matter Expert Name, Office Participates in Functional Specification Development meetings for representative systems Writes / assists with writing of functional specification document(s) Develops system interfaces Tests system interfaces Supports system(s) upon go-live Participates in Requirements gathering Develops, review and refine technical spec Designs, builds, unit tests, migrates and transitions all technical deliverables, including online reports Conducts Stress Test (if needed) Participates in analysis, requirement gathering, & preparation of specifications Provides business expertise regarding processes and system design Identifies reporting requirements Identifies security / access requirements Provides department-specific insight into process and system designs Identifies improvement opportunities Identifies department specific requirements Defines test case scenarios Creates and approves test plans Provides user acceptance testing support Participates in development of the campus readiness plan Information Warehouse Expert Name, Office Identifies Information Warehouse options and resources Security and Authorizations Expert Name, Office Creates and maintains system security (authentication, user profiles, assignment of users to profiles) Project Coordinator Name, Office Assists Project Manager with scheduling meetings and securing meeting space Captures meeting notes Assists with stakeholder involvement throughout project lifecycle Assists with development of test plan Supports and participates in testing Page 9 of 11 Project Role Project Office Consultant Name and Office / Department Name, Office Project Responsibilities Change Management/ Campus Readiness Consultant Name, Office Usability Expert Name, Office End User Training Expert End User Documentation Expert Name, Office Name, Office Assists in preparation of the Project Initiation plan Creates project SharePoint site, documentation structures and manages site access Provides Princeton Project Management Methodology support Provides sample templates and deliverables as needed (issues logs, test plans etc.) Completes periodic project status reports Develops Stakeholder Information document(s) and approach for reaching various stakeholders Assists with planning for user engagement throughout project Develops and executes Campus Readiness Plan Supports Project Manager in campus readiness activities, communication development, timing Works with Project Manager and Technical Manager to define User Acceptance Test approach and plan Participates in user sessions throughout the project lifecycle to ensure user issues are addressed in all Works closely with the project lead to ensure usability by end users is a key success measure Ensures usability activities that capture, test, validate and revise user requirements throughout the project are incorporated into the project plan Works with the team to perform UX activities including audience research, usability testing, prototyping and heuristic evaluation Performs training needs analysis Defines the training approach Develops training materials Works with functional team to develop training exercises and related data Delivers training and information sessions Coordinates training logistics Participates in testing Develops Quick Reference Card(s) Develops documentation (if needed) Page 10 of 11 Project Role PostImplementation Support Lead Name and Office / Department Name, Office Project Responsibilities Vendor Management Name, Office Project Extended Team Identifies and prioritizes campus customers’ future needs Requests future enhancements and funding Performs user testing and sign-off on new releases Onboards/trains new employees Maintains application website and FAQs Manages the overall relationship with the vendor Regularly reviews and decides to implement new features delivered by the vendor Notifies the vendor of technical issues and coordinates resolution and campus communications. Provide upgrade schedules to maintain the application on a supported version Advocate Princeton’s needs in the evolution of the product’s development roadmap Tracks SLA metrics and monitors performance Monitors the financial health of the vendor Name, Office Project responsibilities Name, Office Project responsibilities Name, Office Project responsibilities RISK PLAN Describe the potential project risks with the probability of happening, the impact to the project if it occurs, a plan to reduce the likelihood of occurrence, reduce the impact and/or deal with the risk when it occurs. Risk Factor Probability Impact (High, Medium, Low) (High, Medium, Low) Plan / Mitigation Strategy Responsible Person In Place By Date Page 11 of 11 PROJECT TEAM COMMUNICATION PLAN How will the team work together and key stakeholders be kept informed about the project status? What Team Meetings Who Frequency Who receives / participates Meetings with Sponsor Written Status Reports Other Forms of Communication CAMPUS READINESS PLAN OVERVIEW If this project has wide-reaching impact to the campus, please summarize the following: Key changes, potential impacts and methods of transition Key methods of outreach (training, communications, etc.) Key Stakeholders with whom communications and outreach will be important