Smart Data Pricing (SDP) Innovating Data Plans Soumya Sen Joint Work with: Sangtae Ha, Carlee Joe-Wong, Mung Chiang Soumya Sen, WITE 2012 1 Challenges to the Internet Is it feasible? 1 year to keep the Internet economically viable ? $10 /GB & technologically sustainable ? 100 % Soumya Sen, WITE 2012 2 Challenges to the Internet Is it feasible Technological year factors 1 to keep the Internet economically viable Human factors /GB $10 & technologically sustainable ? Economic factors% 100 Soumya Sen, WITE 2012 3 Challenges NetEcon as to athe Solution Internet Is it HCI, Engineering feasible to keep the Internet Consumer economically Behavior viable & Tools technologically Economics sustainable ? Technological factors Network Human Economics factors Economic factors Soumya Sen, WITE 2012 Systems User Trials Methods Theory 4 NetEcon: A Holistic Agenda Technology Network Economics HCI & Analytics Soumya Sen, WITE 2012 5 What is Smart Data Pricing (SDP)? A. Usage pricing/metering/throttling/capping B. Time/location/congestion-dependent pricing C. App based pricing D. Smart Markets, Sponsored content E. Paris metro pricing F. Quota-aware content distribution G. All of the above… Time-Dependent Pricing Soumya Sen, WITE 2012 6 NetEcon The Driving as a Forces Solution Growth in Mobile Data Demand Mobile Video Cloud Services Data-Hungry Apps High-Resolu on Devices Rapid growth in demand for mobile data Annual Growth Sta s cs Mobile Video Total traffic (2011) 62% Streaming CAGR (2011 – 16) 34% 83% Consumer Traffic CAGR (2010 – 15) 67% Skype (2010) 87% Source: Cisco VNI 2011 – 2016 (h p://www. nyurl.com/VNI2012) Cloud Services Consumer traffic (2011) Source: Cisco Global Cloud Index 2010 – 15 (h p:// nyurl.com/CiscoCloud2010) Data-Hungry Apps Facebook (2010) 267% Source: Allot Global Mobile Trends Report 2011 (h p://money.cnn.com/2011/02/08/technology/smartphone_data_usage/index.htm) High-Resolu on Devices iPad2 1024 x 768 pixels iPad LTE 2048 x 1536 pixels Source: Apple (h p://www.apple.com/ipad/compare/) Soumya Sen, WITE 2012 7 Evolution The Driving of Access Forces Pricing Growth in Mobile Data Demand Mobile Video Cloud Services Data-Hungry Apps High-Resolu on Devices Rapid growth in demand for mobile data Annual Growth Sta s cs Mobile Video Total traffic (2011) 62% Streaming CAGR (2011 – 16) 34% 83% Consumer Traffic CAGR (2010 – 15) 67% Skype (2010) 87% Source: Cisco VNI 2011 – 2016 (h p://www. nyurl.com/VNI2012) Cloud Services Consumer traffic (2011) Source: Cisco Global Cloud Index 2010 – 15 (h p:// nyurl.com/CiscoCloud2010) Data-Hungry Apps Facebook (2010) 267% Source: Allot Global Mobile Trends Report 2011 (h p://money.cnn.com/2011/02/08/technology/smartphone_data_usage/index.htm) High-Resolu on Devices iPad2 1024 x 768 pixels iPad LTE 2048 x 1536 pixels Source: Apple (h p://www.apple.com/ipad/compare/) Soumya Sen, WITE 2012 8 Time Elasticity Large Peak-Valley Differential Movies & Multimedia downloads, P2P Opportunities for Exploiting time-elasticity of demand Volume Streaming videos, Gaming Opportunities Software Downloads Cloud Email, Social Network updates Texting, Weather, Finance Soumya Sen, WITE 2012 Time Elasticity 9 Stakeholder Perspectives • Consumers • Policy feasibility • Industry moves: US, Europe, India, Africa Soumya Sen, WITE 2012 10 Time Dependent Pricing (TDP) ISP cost optimization, taking user reaction into account Soumya Sen, WITE 2012 11 ISP’s Optimization Problem Cost of overshooting capacity Cost of rewards Soumya Sen, WITE 2012 12 Estimating Waiting Function Economic modeling reward waiting function delay Soumya Sen, WITE 2012 patience index 13 TDP Architecture User Device ISP Server Secure Connection User GUI Youtube Usage Monitor Netflix Autopilot Flipboard Magazine ! "#$%& ' (%) *+, - . & Apple App Store Price Information Price optimizer User Behavior Estimation / 00& 1+2%) 34%(& Application Traffic Aggregate Traffic Measurement Allow or Block Soumya Sen, WITE 2012 14 Princeton Trial Money Flow • TDP for 3G data TDP based payments Current pricing scheme $$ – Feasibility study $$ AT&T $$ Participants • Prototype development TUBE Project Wireless Provider Data Flow BSS • Trial MCS • 50 volunteers VLR Data Flow PSTN 3G Core Network Gateway GMSC HLR AuC BSC SGSN Soumya Sen, WITE 2012 DNS VPN GGSN User's iPhone, iPad AT&T Firewall AT&T's mobile network Data Flow NAT TUBE Servers 15 Graphical User Interfaces (GUIs) – Price display • Day-ahead • Color coded: red (<10%), orange (10 ~19%), yellow (20 ~ 29%) and green (>= 30%) – Self-education • Top 5 Apps – User control • Autopilot mode Soumya Sen, WITE 2012 16 Price Sensitivity • Do users wait to use mobile data in return for a monetary discount? – Average usage decrease in high-price periods relative to the changes in low-price periods Usages changed by 10.1% in high-price and 15.7% in low-price periods Soumya Sen, WITE 2012 17 Notification Effectiveness • Do notifications impact usage? – About 60-80% of the active users decrease their usage in response to price notification pop-ups Soumya Sen, WITE 2012 18 UI Effectiveness • Do users respond more to the numerical values of TDP prices or to the color of the price indicator bar on the home screen? Soumya Sen, WITE 2012 19 Optimized TDP Impact • Does the peak usage decrease with time-dependent pricing? And does this decrease come at the expense of an overall decrease in usage? – Optimized TDP reduce the peak-to-average ratio – Overall usage significantly increase with TDP 30% PAR reduction Soumya Sen, WITE 2012 20 Impact on Ecosystem • Does the application usage distribution change due to TDP? Usage (% of Total) – People are motivated to use more bandwidth during low-price periods, “valley filling”. 0.8 0.7 0.6 0.5 0.4 0.3 0.2 0.1 0 Before TDP With TDP Movies Web Downloads Music News/ Mags. Other Applica on Type Soumya Sen, WITE 2012 21 Viability • Will you be able to decide on “when” to use? – “I think it's a great idea, ..the iPads would say, 'If you wait a half an hour, you can have...' I thought that was incredibly useful. And I would be able to make that decision.” • Are there apps for which you usually wait? – “[I]f I'm out in my car and I needed it for GPS, I wouldn't care how much money I'm spending… if I just wanted to be on a social network or check my email, I would certainly wait.” Soumya Sen, WITE 2012 22 Usefulness • What are your main concerns with TDP? – “If it's predictable, yes, I think so, because let's say I know that definitely everyday from 9 to 10 it's less, then I can plan a little bit.” • Was the color-coded notification bar useful to you? – “I group the colors I would see if it's a good color for me... because I couldn't always figure out what it meant in terms of the dollar amount and translate that into how much I was using” Soumya Sen, WITE 2012 23 Opinions • Were you tempted to use more data when the discounts were higher? – “[laughs] Kind of! But that also goes toward my personality of if it's on sale I must buy it!” • Will TDP adversely affect high-bandwidth app developers? – “I don't think this will result in those kinds of applications being developed less, and I think that's because you're giving users the option” Soumya Sen, WITE 2012 24 Prototypes and Trials Soumya Sen, WITE 2012 25 Soumya Sen, WITE 2012 26 From $10/GB To SDP • Real progress feasible – http://www.datami.com • Collaboration will help – http://scenic.princeton.edu/SDP2012/ • Get to win-win for all References: • S. Sen, C. Joe-Wong, S. Ha, M.Chiang, “Incentivizing Time-Shifting of Data: A Survey of Time-Dependent Pricing for Internet Access”, IEEE Communications Magazine, Nov. 2012. • S. Ha, S. Sen, C. Joe-Wong, Y. Im, M. Chiang, “TUBE: Time Dependent Pricing for Mobile Data”, ACM SIGCOMM 2012. • S. Sen, C. Joe-Wong, S. Ha, J. Bawa, “When the Price is Right: Enabling Time-Dependent Pricing of Broadband Data,” ACM SIGCHI 2013. Soumya Sen, WITE 2012 27