The Student Experience Tamsyn Smith t.m.smith@soton.ac.uk Centre for Innovation in Technologies and Education Major MOOC providers CITE Digital Literacies Conference 2013 2 What do we know about MOOC participants? JORDAN, K. (2013) “MOOC Completion Rates: The Data” [Online] KatyJordan blog post 13/02/13 [accessed 23/04/13] Available: http://www.katyjordan.com/MOOCproject.html CITE Digital Literacies Conference 2013 MOOC completion rates • Enrolled: 53,205 Completed the course: • Watched a video: 53%* • 4.8% of those who enrolled • Took a quiz: 26%* • 18% of those who took a quiz. • Submitted first homework: 12%* • 39% of those who submitted the first project. * = of those who enrolled Balch, T. (2013) “About MOOC Completion Rates: The Importance of Student Investment” [Online] The Augmented Trader blog post 06/091/13 [accessed 23/04/13] Available: http://augmentedtrader.wordpress.com/2013/01/06/about-mooc-completion-rates-the-importance-of-investment/ CITE Digital Literacies Conference 2013 Emerging student archetypes Have you signed up for a MOOC? Lurkers Drop-ins MOOC Passive participants Active participants If so, which sort of participant were you? Did you complete it? Did it matter? HILL, P. (2013) “The Four Student Archetypes Emerging in MOOCs” [Online] e-Literate blog post 02/03/13 [accessed 19/04/13]. Available: http://mfeldstein.com/the-four-student-archetypes-emerging-in-moocs/ CITE Digital Literacies Conference 2013 5 Motivation Why do people go to university? Why do people sign up for MOOCs? 6 Why do people sign up for MOOCs? CITE Digital Literacies Conference 2013 7 Why do people sign up for MOOCs? • 25 courses in these areas: – Biology – Business – English – Health Science – History – Information technology – Instructional technology – Mathematics – Sociology CITE Digital Literacies Conference 2013 8 Motivation Why do people go to university? • Qualifications • Job prospects • Earning potential • Required for intended career • Interest in subject • Intellectual challenge • For the experience/social life • Influence of family, teachers or peers NATIONAL UNION OF STUDENTS (2008) Student Experience Report 2008 London: NUS http://www.nus.org.uk/PageFiles/4017/NUS_StudentExperienceReport.pdf Why do people sign up for/participate in MOOCs? ? 9 Recruitment What influences students’ choice of university? What influences participants’ choice of MOOC? 10 What influences participants’ choice of MOOC? Coursera • 62 universities • 5 languages CITE Digital Literacies Conference 2013 11 EdX • Philosophy • Applied science • Health • Mathematics • Biology • Computer science • History • Law • Philosophy • Chemistry • Electronics What influences participants’ choice of MOOC? CITE Digital Literacies Conference 2013 12 Recruitment What influences students’ choice of university? • Academic reputation • Location • Subject/course • Accommodation • Facilities • Entry requirements • Friends and family • Teachers • Prospectuses and open days What influences participants’ choice of MOOC? ? NATIONAL UNION OF STUDENTS (2008) Student Experience Report 2008 London: NUS http://www.nus.org.uk/PageFiles/4017/NUS_StudentExperienceReport.pdf 13 Engagement What are the features of a positive learning experience? What are the features of a positive MOOC experience? 14 Open2Study • Macquarie University • Sydney Institute • ICMS • Polytechnic West CITE Digital Literacies Conference 2013 15 Blackboard coursesites– Designing an exemplary course CITE Digital Literacies Conference 2013 16 Engagement What are the features of a positive learning experience? What are the features of a positive MOOC experience? • Inspirational lecturer • Collaboration • Excellent teaching • Feedback ? NATIONAL UNION OF STUDENTS (2008) Student Experience Report 2008 London: NUS http://www.nus.org.uk/PageFiles/4017/NUS_StudentExperienceReport.pdf 17 Retention What influences student satisfaction? What influences participants to complete a MOOC? 18 Open2Study CITE Digital Literacies Conference 2013 19 Open2Study CITE Digital Literacies Conference 2013 20 Canvas Network • 32 current/future courses – Mathematics – History – Instructional Design/ Education – Engineering – Sociology – Law – Business – English – Art – Film CITE Digital Literacies Conference 2013 21 Retention What influences student satisfaction? • Timetable in advance What influences participants to complete a MOOC? • Reading list • Excellent teaching • Meeting expectations • Contact time • Personalisation • Cost of living ? NATIONAL UNION OF STUDENTS (2008) Student Experience Report 2008 London: NUS http://www.nus.org.uk/PageFiles/4017/NUS_StudentExperienceReport.pdf 22