Cost Advantage OUTLINE • Economies of experience curve and the benefits of market share • Sources of cost advantage • Using the value chain to analyze costs • Current approaches to cost efficiency Figure 8.1. The Experience Curve 1988 1990 Cost per unit of output (in real $) 1992 1994 1996 Cumulative Output 1998 2000 The Experience Curve The “Law of Experience” 1994 1995 Cost per unit of output (in real $) The unit cost value added to a standard product declines by a constant % (typically 20-30%) each time cumulative output doubles. 1996 1997 1998 Cumulative Output 1999 2000 Examples of Experience Curves 75% 100K 200K 500K 1,000K Accumulated unit production (millions) UK refrigerators, 1957-71 Price Index 50 100 200 300 1960 Yen 15K 20K 30K Japanese clocks & watches, 1962-72 70% slope 5 10 50 Accumulated units (millions) The Importance of Market Share If all firms in an industry have the same experience curve, then: relative costs = f (relative market share) -2 0 ROS (%) 5 10 This supported by PIMS data: BUT: 0-10 10-20 20-30 30-40 Market Share (%) over 40 - Association does not imply causation - Costs of acquiring market share tend to offset the returns to market share Drivers of Cost Advantage ECONOMIES OF SCALE ECONOMIES OF LEARNING PRODUCTION TECHNIQUES PRODUCT DESIGN INPUT COSTS CAPACITY UTILIZATION MANAGERIAL/ ORGANIZATIONAL EFFICIENCY • Indivisibli\ties • Specialization and division of labor • Increased dexterity • Improved coordination/ organization • Mechanization and automation • Efficient utilization of materials • Increased precision • Design for automation • Designs to economize on materials • Location advantages • Ownership of low-cost inputs • Bargaining power • Supplier cooperation • Ratio of fixed to variable costs • Costs of installing and closing capacity • Organizational slack Economies of Scale: The Long-Run Cost Curve for a Plant Cost per unit of output Sources of scale economies: - technical input/output relationships - indivisibilities - specialization Minimum Efficient Plant Size Units of output per period The Costs of Product Development: New Autos of the 1990s $ billion Ford Escort (1997 model) 2 Ford Mondeo/ Contour 6 Ford Taurus (1996 model) 2.8 GM Saturn 5 Chrysler Neon 1.3 Honda Accord (1997 Model) 0.6 Renault Clio (1999 model) 1.3 Rolls Royce (1998 Silver Seraph) 0.33 Scale Economies in Advertising: U.S. Soft Drinks Advertising Expenditure ($ per case) 0.02 0.05 0.10 0.15 0.20 Despite the massive advertising budgets of brand leaders Coke and Pepsi, smaller brands which incur the highest advertising costs per unit of sales Schweppes SF Dr. Pepper Diet 7-Up Tab Diet Pepsi Diet Rite Fresca Seven up Sprite Dr. Pepper Pepsi 10 20 50 100 200 500 Annual sales volume (millions of cases) Coke 1,000 Cost Advantage in Short-Haul Passenger Air Transport Costs per Available Seat-Mile (1993) Southwest Airlines (cents) Wages and benefits 2.4 Fuel and oil 1.1 Aircraft ownership 0.7 Aircraft maintenance 0.6 Commisions on ticket sales 0.5 Advertising 0.2 Food and beverage 0.0 Other 1.7 Total 7.2 United Airlines (cents) 3.5 1.1 0.8 0.3 1.0 0.2 0.5 3.1 10.5 Key Stages in Applying the Value Chain to Cost Analysis: The Case of Automobile Manufacture STAGE 1. IDENTIFY THE PRINCIPLE ACTIVITIES PURCHASING PARTS INVENTORIES R&D TESTING, COMPONENT ASSEMBLY DESIGN QUALITY MFR ENGNRNG CONTROL GOODS INVENTORIES SALES DISTRI- DEALER & & BUTION CUSTOMER MKITG SUPPORT STAGE 2. ALLOCATE TOTAL COSTS Applying the Value Chain to Cost Analysis (continued) STAGE 3. IDENTIFY COST DRIVERS PURCHASING PARTS INVENTORIES --Plant scale for each component -- Process technology -- Plant location -- Run length -- Capaciity utilization -- Level of quality targets -- Frequency of defects R&D COMPONENT ASSEMBLY TESTING, DESIGN QUALITY MFR ENGNRNG CONTROL Prices paid --Size of commitment depend on: --Productivity of -- Order size R&D/design --Putchases per --No. & frequency of new supplier models -- Bargaining power -- Supplier location GOODS INVENTORIES -- Plant scale -- Flexibility of production -- No. of models per plant -- Degree of automation -- Sales / model -- Wage levels -- Capacity utilization -- No. of dealers -- Sales / dealer -- Level of dealer support -- Frequency of defects under warrenty SALES & MKITG DISTRI- DEALER & BUTION CUSTOMER SUPPORT --Cyclicality & predictability of sales --Customers’ willingness to wait Applying the Value Chain to Cost Analysis (continued) STAGE 4. IDENTIFY LINKAGES Consolidation of orders to increase discounts, increases inventories PRCHSNG PARTS INVNTRS R&D DESIGN Designing different models around common components and platforms reduces manufacturing costs COMPONENT MFR Higher quality parts and materials reduces costs of defects at later stages ASSMBY TESTING GOODS QUALITY INV SALES DSTRBTN DLR MKTG CTMR Higher quality in manufacturing reduces warranty costs STAGE 5. RECCOMENDATIONS FOR COST REDUCTION Dynamic vs. Static Approaches to Manufacturing DYNAMIC Artisan mode: PRODUCTION SYSTEM Scientific Management Mode: - problem solving - quest for “one best way” - employee knowledge creation - people matched to tasks - employee control over product - incentives and penalties to - product and customer ensure conformity to objectives orientation - planning and control by staff - continuous incremental MANAGEMENT OF TECHNOLOGY STATIC - science driven improvement - focused around corporate R&D - market needs pull technology departments - product and process innovation- emphasis on product Innovation - teamwork and cross-functional and big projects collaboration Recent Approaches to Cost Reduction CORPORATE RESTRUCTURING BUSINESS PROCESS REENGINEERING Dramatic changes in strategy and structure to adjust to the business conditions of the 1990’s Key elements: • Plant closures • Outsourcing • Delayering and cuts in administrative staff The fundamental rethinking and radical redesign of business processes to achieve dynamic improvements in performance. e.g.:• Several jobs combined into one • Steps of a process combined in natural order • Minimizing steps, controls, and reconciliation • Use case managers as single points of contact • Hybrid centralization/ decentralization