Community Consulting Club
Kickoff Session
September 20th, 2007
Agenda

Club Purpose and Background

Working With Nonprofit Clients – Neel Hajra

Team Introductions

Community Consulting Board Introductions

Mentor Introductions

Next Steps…
2
Our mission is to facilitate change and
We chose you to make it happen!
Mission Statement
The Community Consulting Club donates business experience to
nonprofits that would not be able to afford expert advice. MBA & BBA
students provide nonprofits with high quality deliverables on projects
ranging from marketing plans to financial strategies.
Only 66% Applicants Accepted
Only 50% Leaders Accepted
60
200
150
40
100
20
50
0
0
Consultants Accepted
Leaders Accepted
3
Agenda

Club Purpose and Background

Working With Nonprofit Clients – Neel Hajra

Team Introductions

Community Consulting Board Introductions

Mentor Introductions

Next Steps…
4
What is the Nonprofit Sector?
Defining Characteristics:
1.
2.
3.
4.
5.
6.
Formal (institutionalized)
Private (non-governmental)
Not profit-distributing (re-invest in mission)
Self-governing (not controlled by others)
Voluntary (meaningful level of participation)
Public Benefit
From: Lester Salamon, “What is the Nonprofit Sector and Why Do We Have It?” in J. Steven Ott (ed.), The Nature of
the Nonprofit Sector
5
Function of Nonprofit Sector

Service


Advocacy


BROAD range of service roles
Give voice to wide array of social, political,
environmental, ethnic, and community concerns
Expression & Community Building

Individuality, solidarity
6
Profile of Nonprofit Sector





1.3 million charities, foundations, and congregations1
11.7 million paid employees (9% of national workforce)2
Volunteers provide equivalent of 9 million FTEs1
73% have budgets less than $500,0003
Only 6.5% have budgets over $5 million3
1 Salamon, The State of Nonprofit America, 2002
2 Independent Sector, Report to Congress and the Nonprofit Sector on Governance, Transparence, and Accountability, 2005
3 National Center for Charitable Statistics, Urban Institute, 2003
7
What is a Nonprofit?


“Nonprofit” is a type of corporation
“Nonprofit” combines 2 meanings



State nonprofit corporation
Federal tax exempt status:
“501(c)(3)”
Public
Board
Understanding governance is key
Executive
Director
Staff/Volunteers
8
“Public Good”

Eight major categories:








Arts, culture, humanities (10.4% of all nonprofits1)
Education & research (18.1%)
Environment & animals (3.8%)
Health services (13.2%)
Human services (33.7%)
International & foreign affairs (1.8%)
Public & societal benefit (11.9%)
Religion (5.6%)
1 National Center for Charitable Statistics, Urban Institute, 2003 (for nonprofits with budgets > $25,000, religious
organizations are under-represented)
9
The “Double Bottom Line”

MISSION




Harder to measure success
Staff management
Volunteer management
FINANCIAL



Fundraising: grassroots, institutional
“Act like a business”?
Lack of access to capital or capital markets
10
Resources for/about Nonprofits

Visit:

NEW:



http://www.new.org
http://www.new.org/resourceconnect/
Nonprofit and Public Management Center:

http://nonprofit.umich.edu
11
Tips for SuCCCess
The Noble Pursuit of
COMMON SENSE

12
Respect the Organization
 Different
skills and values
 Opportunity, not impediment
 Watch the jargon, but don’t
condescend
 Value goes both ways
 Don’t be the hero
13
Set Realistic Goals
 Under-promise
 Things
and over-deliver
get busy later in semester
14
Communicate with Client
 Touch

base regularly
(even if nothing is happening)
 Team
leader should be main
representative
15
Communicate within Team
 Everyone
should have same info
 Everyone should coordinate their
activities
16
Don’t Cram
 It’s
an organization, not a final
exam
 Nonprofit

time is valuable
Cramming forces compromise
17
Tie Up Loose Ends
 Deliver
all deliverables
 Answer
all questions
 Everyone
moves on
18
Shameless Plug #1 (sort of…)
NEW’s mission is to HELP NONPROFITS
SUCCEED
 Four programs:
 ResourceConnect (resource for CCC!)
 BoardConnect
 npServ
 NEW Center

 Learn
more at www.new.org
19
Shameless Plugs #2 & #3
 Workshop:
“How to Start a Nonprofit
Organization”, Oct. 10, 2:30 PM, 1110
Weill Hall
 Class: “Policy and Management in the
Nonprofit Sector”, Winter Term 2008
through the Ford School of Public
Policy
20
Most Important…
 Give
 Get
Value
Value
 HAVE
FUN!!!!
21
Agenda

Club Purpose and Background

Working With Nonprofit Clients – Neel Hajra

Team Introductions

Community Consulting Board Introductions

Mentor Introductions

Next Steps…
22
Project Teams
Project
Leader
Ann Arbor Street Fair
Mark Gillilan
Association for Gender Equity Leadership in Education
Alexandra Steele
Harbor Habitat for Humanity
Rajesh Pillai
Ann Arbor Learning Community
Amy Goodman
American Red Cross Washtenaw County
Josh Katz
getDowntown
Bill Reeg
The Sphinx Organization
Pablo Medina
Alzheimer's Association
Sasha Merola
The Heidelberg Project
Nathalie Bernal
Vincent York's Jazzistry
Joe Ferencz
National Association for Multicultural Education
Amy Huang
The Society of St. Vincent DePaul
Alisha Blechman
Big Brothers Big Sisters of Washtenaw County
Moshe Steinmetz
Packard Community Clinic
Anurag Gupta
The Donation Store
Ryan Alexander
The NEW Center
Crispin Van Buer
Corporation for Skilled Workforce
Annie Barton
Riverside Arts Center
Siddhartha Karri
Ecology Center
Krystal Putnam
23
Agenda

Club Purpose and Background

Working With Nonprofit Clients – Neel Hajra

Team Introductions

Community Consulting Board Introductions

Mentor Introductions

Next Steps…
24
CCC Executive Board
VP Evening MBAs
President
Mark Flynn
VP BBAs
Brandon Rennels
Jaydeo Kinikar
VPs of Operations
Shantanu Dhamija
Jeremy Zasowski
Fei Xu
Caroline Koskinas
VP Education
VP Finance
VP Technology
VP Marketing
Evan Appleby
Namit Swaroop
Jay Nayegandhi
Matt Taylor
25
Project and Ops VP
Project
Ops VP
Ann Arbor Street Fair
Caroline Koskinas
Association for Gender Equity Leadership in Education
Caroline Koskinas
Harbor Habitat for Humanity
Caroline Koskinas
Ann Arbor Learning Community
Caroline Koskinas
American Red Cross Washtenaw County
Caroline Koskinas
getDowntown
Shantanu Dhamija
The Sphinx Organization
Shantanu Dhamija
Alzheimer's Association
Shantanu Dhamija
The Heidelberg Project
Shantanu Dhamija
Vincent York's Jazzistry
Shantanu Dhamija
National Association for Multicultural Education
Jeremy Zasowski
The Society of St. Vincent DePaul
Jeremy Zasowski
Big Brothers Big Sisters of Washtenaw County
Jeremy Zasowski
Packard Community Clinic
Jeremy Zasowski
The Donation Store
Jeremy Zasowski
The NEW Center
Fei Xu
Corporation for Skilled Workforce
Fei Xu
Riverside Arts Center
Fei Xu
Ecology Center
Fei Xu
26
Agenda

Club Purpose and Background

Working With Nonprofit Clients – Neel Hajra

Team Introductions

Community Consulting Board Introductions

Working With Your Mentor

Next Steps…
27
Who are these Mentors?


Mentors present a resource – use them
Expectations:




Initial conference call to narrow scope
Revision of Letter of Engagement
Midpoint check-in
Deliverable revision
Firm
Number of Mentors
Accenture
5
A.T. Kearney
6
Diamond
3
Analysis Group
2
Mckinsey and Company
2
Deloitte
2
28
Agenda

Club Purpose and Background

Working With Nonprofit Clients – Neel Hajra

Team Introductions

Community Consulting Board Introductions

Working with your Mentor

Next Steps…
29
Timeline
Timeline
Thursday, September 20th (4:45)
Kickoff
Week 1
Contact host organization and
mentor
Tuesday, September 25th (4:45)
Training 1: Project Initation 101
Week 2
Meet with host organization and
work with mentor to narrow scope
Friday, October 5th
Draft LOE due to Client/Ops
VPs/Mentor
Wednesday, October 10th
Final LOE due to client/Ops
VPs/Mentor
Friday, November 2nd
Midpoint Check-In
Tuesday. November 6th
Training 2: Data Synthesis and Final
Presentations
Friday, November 23rd
Draft deliverables due to Ops VPs
and Mentors
Friday, December 7th
Final deliverable
completed/presented
Tuesday, December 12th
CCC Banquet
30
Questions?
31