MANAGEMENT ACCOUNTING WEEK 9 OVERVIEW – CHAPTER 11 Operations & accounting The value chain Manufacturing v. services Standard costs Capacity utilization, spare capacity and product mix OPERATIONS & ACCOUNTING Operations is the function that produces the goods or services to satisfy demand from customers purchasing, manufacturing, distribution and logistics Four aspects of the operations function: quality, speed, dependability and flexibility - each has cost implications Slack et al. What is the cost of spare capacity? What product/service mix should be produced where there are capacity constraints? VALUE CHAIN Figure 11.1: Porter’s Value Chain Firm Infrastructure Support activities Human Resource Management Technology Development Procurement Primary activities Inbound Logistics Operations Outbound Logistics Copyright Porter 1985. Competitive Advantage New York: Free Press Margin Marketing & Sales Service VALUE CHAIN - PORTER ‘a collection of activities that are performed to design, produce, market, deliver, and support its product … A firm’s value chain and the way it performs individual activities are a reflection of its history, its strategy, its approach to implementing its strategy, and the underlying economics of the activities themselves’ Porter Costs should be assigned to the value chain but accounting systems can get in the way of analysing those costs Hierarchical departments v. value processes The cost drivers of each value activity should be analysed to enable comparisons with competitor value chains Figure 11.2 The manufacturing process and its relationship to accounting INPUTS CONVERSION PROCESS OUTPUTS Custom Batch Continuous Raw materials Work-in-progress + Labour + Equipment, facilities, space, etc. Bill of Materials Components & quantities Labour Routing processing steps & times Which are priced to become Standard costs Finished goods PRODUCTION METHODS Custom Batch Unique, single products A quantity of the same goods produced at the same time ( a production run) Continuous (or process) Continuous production process of the same, indistinguishable goods MANUFACTURING V. SERVICES Inventory Raw materials Finished goods Work in progress Job costing Costing methods Bill of materials Labour routing Process costing SERVICES Differences Intangibility, heterogeneity, simultaneity and perishability Types Professional services Mass services (transport, retail) Service shop (banks, hotels) Fitzgerald et al. Professional service equal to customised or batch manufacturing; mass service with continuous manufacture; and service shop as a batch-type process - Slack et al. STANDARD COSTS Anticipated or budget cost for a unit or batch of units Standard quantities multiplied by ‘standard’ costs: the current/ anticipated purchase prices for materials and labour rates of pay Materials, labour & overhead Expressed per unit STANDARD COSTS Printing of 5,000 copies of a text book. The costing system shows that: Materials (paper, ink, etc.) $12,000 Labour for printing $20,000 Overhead allocated $10,000 Total Job Cost $42,000 Cost per text book ($42,000/5,000 copies) $8.40 CAPACITY UTILIZATION & THE COST OF SPARE CAPACITY Utilization of capacity is a key performance driver Accounting traditionally equates the cost of using resources with the cost of supplying resources Unused capacity Reduce the supply of resources or Increasing the quantity of activities Kaplan & Cooper Activity-based costing cost of resources supplied – cost of resources used = cost of unused capacity COST OF SPARE CAPACITY Cost of resources supplied – cost of resources used = cost of spare capacity 10 staff @ $30,000 Cost driver is 2,000 transactions per person (capacity) Cost of resources supplied 10 x $30,000 = $300,000 Standard cost per transaction is $300,000/20,000 = $15 per transaction Actual 18,000 transactions Cost of resources used 18,000 x $15 = $270,000 Cost of unused capacity = 300,000 – 270,000 = $30,000 CAPACITY UTILIZATION & PRODUCT MIX Capacity as the limiting factor Ranking of product/services Contribution per unit of limiting factor CAPACITY UTILIZATION AND PRODUCT MIX Part F $150 Part G $200 Part H $225 Selling price per unit Variable $50 $80 $40 material cost per unit Variable labour $50 $60 $125 cost per unit Contribution per $50 $60 $60 unit Machine hours 2 4 5 per unit Estimated sales 2,000 2,000 2,000 demand (units) Required 4,000 8,000 10,000 machine hours based on estimated demand OVERALL CAPACITY LIMITATION 10,000 MACHINE HOURS CONTRIBUTION PER UNIT OF LIMITING FACTOR Contribution per unit Machine hours per unit Contribution per machine hour Ranking (preference) Part F $50 Part G $60 Part H $60 2 4 5 $25 $15 $12 1 2 3 OPTIMUM CAPACITY UTILISATION Production 2,000 of Part F @ 2 hours = 4,000 hours. Contribution 2,000 @ $50 per unit = $100,000 1,500 @ $60 per unit = $90,000 Based on the capacity limitation of 10,000 hours, there are 6,000 hours remaining, so Beaufort can produce ¾ of the demand for Part G (6,000 hours available/8,000 hours to meet demand) equivalent to 1,500 units of part G (¾ of 2,000 units). 1,500 of Part G @ 4 hours = 6,000 hours Maximum contribution There is no available capacity for Part H. $190,000 BOTTLENECK CAPACITY Seating capacity in restaurant = 100 seats but not all can be served simultaneously Bottleneck capacity is ability of kitchen to serve a maximum of 70 people at the same time Medium term: increase kitchen capacity or reduce seating capacity Short term: capacity limitation is 70, not 100 Note: in this example waiters are a variable labour cost, kitchen staff are a fixed labour cost THROUGHPUT ACCOUNTING Theory of constraints Bottleneck defines capacity Throughput contribution = sales – cost of materials All other costs are fixed Ranking of product/services Throughput contribution per unit of bottleneck resource THROUGHPUT CONTRIBUTION Selling price per unit Variable material cost per unit Throughput contribution per unit Machine hours per unit Return per machine hour Ranking (preference) Previous ranking P a rt F $15 0 $5 0 P a rt G $200 $80 P a rt H $225 $40 $10 0 $120 $185 2 $5 0 4 $30 5 $37 1 1 3 2 2 3 ILLUSTRATIVE QUESTIONS Q 11.2 Maxitank makes two products. Its costs are: Product R Product S Selling price $12 $20 Materials $4 $11 Labour hours 2 4 Machine hours 4 3 Maxitank’s sales are limited by the bottleneck (machine) capacity of the factory. Which of the two products should be produced first in order to maximize the throughput contribution generated from the limited capacity? VARIATION TO Q11.2 Maxitanks’ cost of labour is now included: Product R Product S Selling price $12 $20 Materials $4 $11 Labour cost $2 $5 Labour hours 2 4 Which of the two products should be produced first in order to maximize the profits generated from the limited capacity, taking material and labour costs into account? Q 11.5 Harrison products capacity is 20,000 units per year. Their results for last year are: Sales 12,000 units @ $100 Variable costs Contribution margin Fixed costs Profit $1,200,000 588,000 612,000 245,000 $367,000 Harrison expects its regular sales next year to be 15,000 units. They also expect fixed costs to increase by $100,000. A foreign distributor has offered to buy a guaranteed 8,000 units at $95 per unit next year. Should Harrison accept this offer?