Group Presentation – MARKETING AIR DECCAN AIR DECCAN The Story of India’s First Low Cost Airline Aviation Industry in India • Before 1953 - The History Feb-1911 – – A distinct Start - First Flight by Aero plane piloted by French Pilot Mr. Picquet Flewfrom Allahabad to Naini In Oct-1932 - Own Airlines– Tata Son’s Ltd.( later converted into Air India international) 1933 – Indian National Airways and 1937 – Air Service of India • (1953-1990) – The era of Govt. Dominance Strict Interference by Govt. of India through Air Corporation Act, 1953 Nine Existing AIR Company’s Assets transferred to TWO DOMINANT Players INDIAN AIRLINES, Primarily serving Domestic Sector AIR INDIA INTERNATIONAL – serving International Sector • (1990-1993) – Semi Liberalized Govt. Policy Private Sectors allowed to operate as Air Taxi Operator but not in Scheduled Services New Entrances – Jet, Air Sahara, Modiluft, Dalmiya Airways, AEPC Airlines, East West Airlines • (1994-2004) – Fully Liberalized Govt. Policy ➢ Air Corporation Act Repealed - Pvt. Carriers allowed to operate in Scheduled Services ➢ Only Two continued – Jet & Sahara ➢ August 2003 – AIR DECCAN Ventured into Scheduled Services ➢ 2005 – Four New entrances – Spice Jet, Go Air, Kingfisher and Paramount Aviation Industry in India (Cont…) • • Recent Development in Aviation Industry: Naresh Chandra Committee Report – Road Map for Civil Aviation Sector Domestic Air Lines being Allowed to Fly Overseas Emergence of no Frills Airlines Present Key Industry Characteristics Highly under penetrated Market (Average Air Travel is 0.014 trips per person per year against 2.02 trips per person per year in US) High fixed cost operating environment (High fuel charges as compare to International Airlines) Regulatory and Infrastructure constrains Relatively limited reach across the country Aviation Industry in India (Cont…) Air Cargo What are the Sector operating in Industry? What are the Key Demand Drivers? • • • NonScheduled High Economic Growth Increasing Consumerism and Affordability Growth in Tourism Domestic International What is the Growth in Domestic Sector over the last eight years? Passnegers in Millions 20 19.9 15.7 15 10 11.2 11.55 12 12.7 13.7 12.8 13.9 5 0 7991 8991 9991 0002 1002 Year 2002 3002 4002 5002 Deccan’s Entry in Aviation Sector • Commenced operation as chartered aircraft service provider in 1997 • Initially Helicopter service • 2001 it added first fixed-wing aircraft • 2003 got permission to operate in Scheduled sector • Currently operates in two segments: Non-Scheduled Sector No. of Helicopters 10 No. of Fixed-wing Aircraft 12 Scheduled Sector Air Craft Type ATR Airbus No. of Passengers Model No. of Air Craft Avg. Age in years 48 42-320 5 12 48 42-500 9 8.56 72 72-500 4 3 180 A320-200 11 3 Competitive Landscape in Domestic Sector Particulars Year of Operation AIR DECCAN Jet Airways Air Sahara Indian Airlines Spice Jet Kingfishe r Go Air Paramou nt 2003 1995 1996 1953 2005 2005 2005 2005 Pvt. Low Cost Airline operates on domestic route Pvt. Full service carrier operates on domestic and selected international route Pvt. Full service carrier operates on domestic and selected internationa l route Govt. Airline operates on Domestic as well as Internatio nal route Pvt. Low Cost Airline operates on domestic route Pvt. Airline operates on domestic route Pvt. Low Cost Airline operates on domestic route Pvt. Airline operates on domestic route Fleet Size 29 53 27 70 5 9 2 1 Fleet type ATR 42, 72 and Airbus A320 Airbus 340, Boeing 737 and ATR 72 Boeing 737 and CL – 600 Airbus A300 A320 and Dornier D-228 Boeing 737 Airbus A320 Airbus A320 Embraer No. of Domestic Destination 52 43 24 58 11 15 15 6 No. of Domestic Flights 226 306 134 294 67 88 28 17 Description Competitive Strength • New Business Model: • “No Frills, low-cost” Business Model. It includes • Low Fares • More choice for selecting Routes • Reduced cost • High air-craft utilization • Ancillary services • Strength • First Mover Advantage • “Simplyfly!” • Strong Management Team • Load Factor and Yield Management by Dynamic Pricing Consumer Behaviour Targeting and Positioning • Targeting • Targeted Three Market segment • Leisure Travelers • Business Travelers • Corporate Travelers • Positioning as a “low cost carrier” • Offers no in-flight service • Single class aircraft configuration • Internet booking and cheap fares Marketing Strategy & Branding • Strong focus on “Low Fare” • Communicates value proposition through public relations, advertising, direct marketing, internet. • Emphasis on “fly made possible” and “better lifestyle through Air travel” • To convey messages it used R.K.Laxman’s Celebrated Indian Mascot the ‘Common Man’ as its Brand Ambassador • Offers ticket package called ‘Value Flier’ to the Leisure Customers • Advertised through Print, Radio and billboards and to the lesser extent Television Marketing Strategy & Branding • Advertising Agreement with Bennet, Coleman & Co. Ltd. to advertise through print media for four years. • In-flight Magazine for revenue generating. • In-flight Shopping Scheme called “Brand for Less” - AVA Merchandising • In-flight Advertising – Cutting Edge Media • Tie-up with Cafe Coffee Day Flight Fare Comparison Place Deccan Air Spice Jet Go Air Air India Economy Class Economy Class Economy Class Economy Class Mumbai-Bangalore 2224 2399 3100 2962 Mumbai-Delhi 2024 2599 3400 3171 Mumbai-Chennai 1724 2799 3600 3335 Delhi-Bangalore 7274 7399 N.A. N.A. Delhi-Mumbai 2024 2899 3200 N.A. Delhi-Chennai 4749 5799 5900 N.A. Chennai-Bangalore 824 1399 N.A. 1481 Chennai-Mumbai 3278 3199 N.A. N.A. Chennai-Delhi 3224 4499 3900 N.A. Bangalore-Chennai 1249 1199 N.A. 2962 Bangalore-Mumbai 1524 2699 N.A. 3171 Bangalore-Delhi 5424 6499 N.A. 3335 Selling and Distribution Strategy • Centralized Reservation System (CRS) • Direct Selling: • Internet Booking System (approx. 31% of the ticket Booking) • 24/7 Call centre (approx. 9% of the ticket Booking) • Airport Desk (approx. 11% of the ticket Booking) • Indirect selling: (approx. 47% of the ticket Booking) • Conventional & Non-Conventional Travel Agents • ICICI-Air Deccan-travel agent purchase card • Tie-ups with the HPCL and Reliance Web World Result • Carried Aprox. 4.1 million passengers • Expanded its fleet to 29 aircraft • 226 Flights daily • Flight Route for 52 Airports • Market Share of 14.2% (present 21%, Second Largest airlines) • Lowest EPA of 76 Air Sahara, 9.7 Air Deccan, 14.2 Spice Jet, 6.1 Kingfisher, 7.8 Jet Airways, 36.1 Go Air, 1.8 Paramount, 0.3 Indian Airlines, 23.9 Thanks “If it’s on the map, we will get you there”---Air Deccan