NASA/IBM
Partnership Milestones
IBM ThinkPad
750C first
notebook in
space
computers assist flight
controllers in the rescue of
the Apollo 13.
Astronaut John Glenn four-hour,
three-orbit flight is monitored in
real-time by IBM computers.
IBM software develop
the software and
systems that will operate
the James Webb Space
Telescope.
IBM technology supports
flights of the Space Shuttles
Columbia, Challenger,
Discovery, Atlantis and
Endeavour.
NASA’s Pathfinder,
equipped with IBM
RS/6000 lands on Mars.
IBM Helps design and build the
Automatic Sequence Controlled
Calculator for Harvard University.
1944
1962
1970
1982-85
1993
1997
2006
Our world is becoming smarter
Instrumented
Interconnected
Intelligent
3
IBM Research
60%
Of CEO’s agree IT
complexity will continue
to rise
78%
Percentage of CIOs who want to
improve the way they use and
manage their data
CIOs spend an impressive
55 % of their time on
activities that spur innovation
94%
Of CIOs say it is imperative to
integrate Business and Technology to
innovate
4
78%
of CEOs put more focus on insight
and intelligence of information to
realize their strategy.
69%
Of CEOs will achieve better
business results through more
collaboration and information
sharing
The real value arrives when the software capabilities are
delivered in an industry context through IBM Industry
Frameworks
Marketing and
Marketing
and
customer
customer
management
management
Store and
Store
and
channels
channels
IT systems
IT
systems
and
and
operations
operations
Information &
Analytics
Business Processes
People
Product & Service
Innovation
Security
Operations
Supply
Supply
chain
chain
Business
Business
and finance
and
finance
administration
administration
Merchandising
Merchandising
and product
and
product
management
management
IBM Retail Industry Framework
5
Accelerate solution design
Retail-specific assets
Reduce project risk
Reusable implementation patterns
and support for industry standards
Flexibility
Choice of business applications
and services from IBM and IBM
Business Partners
Return on investment (ROI)
Build a differentiated retail capability
and business value—
one project at a time
IBM provides a comprehensive framework that
delivers accelerates solution deployment
IBM Banking Industry Framework
• Banking extensions and pre-built
solution accelerators to speed
deployment
Core Banking
Transformation
Customer
Care and
Insight
Integration
Optimization
Analytics
Collaboration
Security
Resiliency
Payments
and
Securities
Integrated Risk
Management
The framework gives you speed, flexibility
and choice in deploying solutions while
reducing cost and risk!
6
The framework provides a bankingspecific software platform with…
• Best practices and business- specific
usage patterns to lower risk
• Support for adoption of open and
industry standards
• A choice of business applications from
IBM business partners
• An approach to align technology with
business needs
Government Services, particularly social security
and social services, are key services and a major
budget factor for all governments.
Improve Citizen & Business
Services
Outcomes-based Social Services
Citizen-centered design
Integrated Case Management
GOVERNMENT
Ensure a
Sustainable
Environment
7
Manage
Resources
Effectively
Improve
Citizen &
Business
Services
Strengthen
National Security
and Public Safety
Software is key to addressing these
challenges, transforming the planet
and making businesses smarter
Smarter energy and
utilities
Smarter banking
8
Smarter
government
Smarter insurance
Smarter
healthcare
Smarter
telecommunications
Smarter
transportation
Smarter
chemical and
petroleum
Smarter solutions
for retail
Smarter
electronics
But with new models and ways of working
come new challenges...
Global integration and
connectivity
Data everywhere
As the world becomes more
instrumented, the challenge is
to get more out of the wealth
of new information—from managing
data to developing insights.
As the world becomes more
interconnected and as the
paradigm of the organization shifts
from multinational corporation
to globally integrated enterprise,
businesses can no longer afford to
operate as islands. More than ever,
they need to find ways to connect
both internally and externally.
New expectations
for value
Customer expectations have
never been higher: Personalized
service, delivered flawlessly.
Differentiation through
people
As always, it’s the capabilities and
ingenuity of the people in business
that deliver results. But today, it’s
about more than just those on your
payroll—the greater opportunity
is how well you can engage a
worldwide ecosystem of employees,
partners, suppliers, and customers
to help create new value.
9
Business
Software
Security risks
Technology has allowed work
to move beyond physical locations
and brand offices.
It now exists on virtual platforms,
across dispersed teams and
players. But the more data and
information organizations make
available to their internal audience,
the greater the risk.
IBM software delivers virtually
unmatched capabilities, integrated
into industry solutions that yield
quantifiable business benefits while
making the planet smarter.
10
Backup – notes slide 3
How is IBM software helping deliver
better business outcomes? Massive
investments, leading innovations
IBM changed the mix of the business
IBM investment has shifted the
company toward software
42%
25%
40%
• More than US$8 billion in
acquisitions and US$9 billion in
research and development (R&D)
from 2007–2009
• US$20 billion in future acquisitions
40%
37%
35%
2000
Software
11
Segment pretax Income
42%
23%
2006
Services
16%
2009
Hardware/financing
• 53 software acquisitions since 2001
• 40 innovation centers, 80 R&D labs,
33,000 developers, more than 30,000
IBM Business Partners
• Focus on software solutions and
business process transformation