MGMT 4320
ORGANIZATIONAL BEHAVIOR and DEVELOPMENT
Syllabus
Wayland Baptist University, Phoenix Campus, School of Business
Mission Statement: Wayland Baptist University exists to educate students in an academically challenging,
learning-focused and distinctively Christian environment for professional success and service to God and
humankind.
Term: May, 2011
Instructor: Dr. W. M. Talboys
Dr. Bill Talboys has been with Wayland University since 1999. He is an educational and training specialist, senior park
ranger, and medic with the Regional Park Service, an instructor in the Maricopa County Executive Management Institute
and Counselor with Emergency Services Mgt. Group EAP in the area of critical incident management. He is also
Chairman of the Board of Trustees of Everest and Corinthian Colleges. Dr. Talboys holds faculty positions with Western
International University, Arizona State University, Paradise Valley Community College, Estrella Mountain College and is
a curriculum advisor to The National Fire Academy. In his academic career he has served as Dean of Graduate and
Professional Studies at Grand Canyon University, Dean of Graduate and Professional Studies at Colorado Christian
University, Business Department Chair at Parks College and has served on the faculties of The University of Colorado,
Colorado State University, Denver University, The University of Southern California’s Marshal School of Business,
Peperdine University’s Graziadio School of Management and Business and Aquinas College in Michigan. Prior to his
education career, Dr. Talboys was a police patrol officer, police medic with ESU, a detective, a supervisor, an FTO and an
academy instructor. He also served 9 years active duty in the United States Marine Corps and 13 years in the Marine
Corps Reserve (while serving as a police officer), retiring from law enforcement and the military the same year. Dr.
Talboys holds a doctorate from Colorado State University, Masters Degrees from Regis University and the University of
Phoenix, Bachelors Degrees from the University of Wisconsin and an AAS from SUNY. He has authored numerous
articles, texts and papers on research, humor, leadership, public safety and higher education.
Office Phone and email: 623-935-6056
Office Hours, Building, and Location: By appointment only
Class Meeting Time and Location: Tuesday, 5:30 pm – 9:30 pm, Luke AFB – 1150 Rm. 3149
Catalog Description: ethical dimensions of goals and values of organizations and managers with a
perspective on understanding and working with people.
Prerequisites: MGMT 3304
Required Textbook and Resources:
BOOK
Organizational Behavior: An
Introduction to Your Life in
Organizations
Optional Materials: TBA
AUTHOR
Andre
ED YEAR
12th
2008
PUBLISHER
Pearson
ISBN#
REVIEW
013185495X Spring 12
Course Outcome Competencies:
Upon completion of this course the student should be able to:
 Describe the key competencies necessary for managerial effectiveness;
 Identify how personalities and attitudes affect behavior, commitment, and organizational effectiveness;
 Describe motivation and the motivational process;
 Explain the concepts of stress and the stressors that affect organizational performance;
 Contrast the basic characteristics of groups (formal and informal) and teams;
 Identify the different styles of conflict handling and different negotiation strategies;
 Identify the essentials of effective leadership; assess the limitations on a leader’s impact;
 Discuss how interpersonal communication affects relationships among employees;
 Explain the basic concepts, principles, and models for making ethical decisions;
 Explain how organizational cultures are formed, sustained, and changed;
 Identify key pressures for change;
 Describe common reasons for individual and organizational resistance to change and methods for promoting
change.
Attendance Requirements: You may miss a maximum of three (3) classes. Any work missed is your
responsibility, not mine. If you are going to miss, make sure a classmate can get information for you. Any work due
on class date is still due that day even if you are not in class. No late work is accepted.
Disability Statement: “In compliance with the Americans with Disabilities Act of 1990 (ADA), it is the
policy of Wayland Baptist University that no otherwise qualified person with a disability be excluded
from participation in, be denied the benefits of, or be subject to discrimination under any educational
program or activity in the university. The Coordinator of Counseling Services serves as the coordinator
of students with a disability and should be contacted concerning accommodation requests at (806) 2913765. Documentation of a disability must accompany any request for accommodations.”
Course Outline
Week One
Foundations of Organizational and Individual Behavior
This week’s activities support the following course learning outcome(s):
Discover and utilize the factors that impact organizational culture and diversity.
Week Two
Characteristics of the Individual
This week’s activities support the following course learning outcome(s):
Report the variables that influence group behavior and performance. IS a group motivated in the dame
way that an individual is motivated?
Week Three
Group Decision Making
This week’s activities support the following course learning outcome(s):
Report the variables that influence individual behavior, performance, and motivation, including reward
systems.
Week Four
Group Dynamics
This week’s activities support the following course learning outcome(s):
Determine the roles of formal and informal groups in organizations, with special emphasis on work
teams. SDI exercise.
Week Five
Group Dynamics continued
This week’s activities support the following course learning outcomes:
Discover and utilize the factors that impact organizational culture, with emphasis on the role of diversity
in the global environment.
Week Six
Power and Conflict
This week’s activities support the following course learning outcome(s):
Articulate the complexities of organizational change and conflict.
Week Seven
Communications
This week’s activities support the following course learning outcome(s):
Articulate the complexities of communicating in organizations.
Week Eight
People
What makes and organization unique? Do the people define the culture or does the culture define the
people?
Weeks Nine and Ten
Course Wrap-Up
This week’s emphasis will be on graduate student presentations
Course Evaluation - 4320
Attendance and participation
Two weekly media Assignments @ 10 points each
Discussion Questions*
Final Presentation**
10 points
20 points
30 points
40 points
Course Evaluation – 5325
Attendance and participation
Discussion Questions*
Final Paper**
Presentation**
10 points
30 points
40 points
20 points
*Discussion questions will be provided.
**Final Paper and presentation topics and requirements will be provided in separate handout.
The University has a standard grade scale
A = 90-100, B = 80-89, C = 70-79, D = 60-69, F= below 60, W = Withdrawal, WP = withdrew passing,
WF = withdrew failing, I = incomplete. An incomplete may be given within the last two weeks of a long
term or within the last two days of a microterm to a student who is passing, but has not completed a term
paper, examination, or other required work for reasons beyond the student’s control. A grade of
“incomplete” is changed if the work required is completed prior to the last day of the next long (10 to 15
weeks) term, unless the instructor designates an earlier date for completion. If the work is not
completed by the appropriate date, the I is converted to an F.