Best Practices, Ideas, Tips and
Tools for Learning and
Development Professionals
presented by Greater
Boston ASTD Members
Back to
School Tips and
Tools
Sharing the best stuff we’ve
collected from industry thought
leaders, conference speakers and
experts in 2013
Opening Presenters:
Tom Martin
Patrice Lyon-Hollinger
Nancy Giard
(Intermission for Networking)
Keynote:
Mark Simon
My Friend SAM
 Presented
by Tom Martin
 A conversation on creating training
 Synopsis of ideas from a book by Michael Allen
Your Take-Away from This
Conversation
 Introduction
(or re-acquaintance) to a training
design approach
 Another
tool in your kit
Our Conversation
 How



many of you consider yourself:
A trainer?
An ID?
A facilitator?
 How
many of you create training material?
What techniques do you use
to create training material?
 ADDIE
What techniques do you use
to create training material?
 Dick
and Carey
What techniques do you use
to create training material?
 SAM
Successive
Approximation
Model
SAM is based on Agile
 Agile

http://www.agilealliance.org
 Agile




is a software development process
has a manifesto
Four values and twelve principles
One of its principles is to satisfy customers via early and
continuous delivery of valuable software
The relevancy to training is rapid delivery
Rapid sounds great, but how?
Rapid = short iterations
 Development
sprints
 Daily



cycles are broken into two-week
meetings are held
They are called scrums
They last 15 minutes
You “stand and deliver”



What did you do yesterday
What will you do today?
What impediments do you face?
Two weeks?
 The
point of sprints is to develop something
quickly and put it into the customers hands
 You’re



looking for feedback
By delivering quickly you learn how close you are
It keeps you focused
I find greater accountability
Summary of Your Introduction
to my Friend SAM
 What


did you learn?
SAM is a rapid design model
There are two-week sprints
 There
 The
are daily scrums
point is to deliver material rapidly
 SAM
is another tool in your kit
Our Brains – Patrice Hollinger

www.DrTerraCaudill.com

www.neuro-link.org
David Kelly's – “Curation
Beyond the Buzz Word”



Presented by Nancy Giard
Overheard at ICE 2013,
Dallas TX
Link to Session info & a
wealth of Resources
LnDDave@gmail.com
Twitter.com/Endive
http://davidkelly.me
Performance consultant focused on social learning
David Kelly's – “Curation
Beyond the Buzz Word”

What is curation?




What do you think it is?
Good curation includes feedback (user ratings) and analytics (behind
the scenes selection of content and methods)
 Can machines curate?
 David says it requires humans
Who curates? David’s mom does. Do you?
Five primary types of curation
1. Aggregation
2. Filtering
3. Elevation
4. Mash Ups & Sharing
5. Timeline
“You filter for
yourself, you
curate on
someone else’s
behalf”
David Kelly's – “Curation
Beyond the Buzz Word”

Why curation for learning?





It’s not instinctual for trainers, it’s a new skillset
Curation provides focus to the “fire hose” of internet
information sprayed at learners
Curation leverages content
Curation adds value
How to curate?

Listen – conversations, social media, RSS, emails, data,
newsletters, blogs, discovery, explore
 Analyze – ideas, insights, context, culture, thoughts, comments,
style
 Share – links, timely, photos, questions, videos, articles, attribute
your sources, filter

Closing Words


Do you have to be an expert to curate? Yes!
ScoopIt App
“You need to
become part
of, and not
just listen as a
member of
these
professional
networks you
participate in”
Dan Steer's “How to improve
formal learning with Social
Media”
 Presented
by Nancy Giard
 Overheard at ICE 2013, Dallas TX
 Link to resources
About Dan Steer
Trainer, L&D consultant,
speaker and learning
professional
http://dansteer.wordpress.com/author/dansteer
Dan Steer's “How to improve
formal learning with Social
Media”
“Do in the

Don’t use social media if you don’t know
all of the following
Social Objectives (what are we doing?)
1.

Know your “MED” (Minimal Effective Dose)
2.

3.
Examples: share best practices, work across
geographies, build relationships, reduce
costs.
The smallest amount of the right stuff to get
the desired outcome
Know your audience/customer
classroom
only what
can’t be
done
outside of
the
classroom”
Dan Steer's “How to improve
formal learning with Social
Media”

Before Training – Using Social Media

For an upcoming class, Dan Steer did a video
introduction of himself and sent to participants prior to
them coming. The video included:
Quick review of course outline
 Talked about his background
 Gave an assignment to complete a survey monkey
questionnaire with only 3 questions:

1.
2.
3.
What’s your favorite book or movie?
What’s something interesting about you?
What are your expectations for this training?
Dan Steer's “How to improve
formal learning with Social
Media”

During Training



He started class by printing survey monkey answers. The
facts get put onto separate sheets and a “cowboy roundup
icebreaker” gets those back to their owners
Meanwhile, Dan puts expectations they reported onto
flipchart paper and opens class with “here are your
expectations”
Tools for collaborating during training



www.padlet.com “we give you a blank wall. You put
anything you want on it, anywhere. Simple yet powerful”
www.Pearltrees.com (started in France)
www.Polldaddy.com
Dan Steer's “How to improve
formal learning with Social
Media”
“You can

Overcoming Challenges

How do you manage resistance?




Identify Pioneers, start with them, don’t
worry about late adopters and reluctant
until later
Start with exiting tools
Go slowly
Give positive feedback
require social
media by
putting it in
people’s
performance
objectives, but
that’s a little
overcontrolling”,
Dan joked.
John McDermott’s "Getting and
Keeping Attention: Lessons Learned
from Marketers and Storytellers"
 Presented
by Nancy Giard
 Overheard at ICE 2013, Dallas TX
 Link to resources
About John McDermott
CPLP, results-focused learning
& performance coach,
mentor and speaker
http://johnmcdermott.com
John McDermott’s "Getting and
Keeping Attention: Lessons Learned
from Marketers and Storytellers"
 Are
“trainers” like “marketers” ?
More than ever before!
 John
used to do software training,
he’d show them something cool in
Word. They’d forget. Why?
 Because
he taught the FEATURE and
didn’t focus on the BENEFITS
“Marketing starts
with selling the
benefits. People
need to know
what to do with
what we teach
them”
John McDermott’s "Getting and
Keeping Attention: Lessons Learned
from Marketers and Storytellers"

Do eLearning Trailers for your trainings to market them

When you browse your LMS, what titles interest you?

Good Headlines
 Are Specific: 7 Habits” vs “A Few Habits”
 Create suspense: it lets people know what’s ahead
Sample Titles to get you thinking:
For negotiation training:
The Bold Ones Win
For business writing:
Get Your Message Across
For computer networking/social media:
Connect With Everyone, Anyone, or Just Who You Want
For public speaking:
Big Audience, Zero Puking
“All of
marketing and
all of training is
to get people
to make a
change. Buy
this instead of
that, do it this
way instead of
that way.”
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Networking Break, then
Keynote with Mark Simon

Visit www.massastd.org for a copy of this
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