1) Companies such as IBM, CGI, and
Accenture (formerly Andersen
Consulting) play an important support role in IS. These companies are all known for computer manufacturing.

2)
Information enables one to apply concepts from one domain to a new situation or problem.

3)
Typical job categories for IS workers often include systems design, development and management.
3)

4)
Customer Relationship Management
(CRM) systems are now used extensively to manage the effectiveness of a field sales force.
4)

5)
An Electronic Commerce System enables customers to buy goods and services from a firms web site.
5)

6)
According to recent surveys and expert analysis, "The vast majority of businesses could pass a rigorous disaster recovery test."
6)

7)
When describing major information systems, it is safe to say that modernday information systems tend to span several major functional categories.
7)

8)
Knowledge is accumulated wisdom.
8)

"Technology" is any mechanical and/or electrical means used to supplement, extend, or replace human, manual operations or devices.
9)

10)
When considering "hot" technical skills, Java is known as a popular programming language.
10)
______

The long-term career outlook for information systems workers is the expectation that a dot-com hiring boom is expected.
11)
______

12)
The computer industry is recognized as an industry with little long-term potential.
12)
______

In his 2003 article entitled "IT Doesn't
Matter", Nicolas Carr argued that information systems have become commodities and are no longer capable of providing competitive advantage.
13)
______

Peter Drucker predicted that, with the growth in the number of knowledge workers and with their rise in importance and leadership, a knowledge society would emerge.
14)
______

15)
Unprocessed, unformatted words and numbers are known as information.
15)
______

16)
Implementing a system is easy. What is difficult is using the system to create and sustain competitive advantage.
16)
______

17)
Information systems designed to improve decision making are called decision support systems.
17)
______

In a 2004 survey, the number one reason cited by Canadian businesses for introducing technology was to reduce costs.
18)
______

19)
ATMs have become a strategic necessity in the banking industry.
19)
______

20)
The largest recurring costs are usually computer equipment costs.
20)
______

21)
New technologies that are anticipated to have an impact on businesses are called firmware.
21)
______

The four consecutive stages of
Choosing, Matching, Executing, and
Assessing make up the System
Development Life Cycle.
22)
______

23)
A computer-aided design system uses computers to design state-of-the-art, high-quality products.
23)
______

When employees in a business unit
(e.g., Accounting or Human Resources) assist in the creation of an information system it is called business unit production.
24)
______

Benefits such as improved perception of the firm and faster turnaround on order fulfillment are examples of intangible benefits.
25)
______

26)
For an information system to become the source of competitive advantage it must be valuable and rare.
26)
______

Companies like Porsche, Holt Renfrew, and IBM, which offer better products or services than their competitors, are examples of the best-cost provider strategy.
27)
______

28)
Canada has introduced legislation similar to the 'Do Not Call' legislation enacted in the US.
28)
______

29)
Another term for an entity is a report.
29)
______

A database key not used as a primary key but used to identify records in a table that share a common value is called a secondary key.
30)
______

31)
Entities are comprised of rows and columns. Each column is a record.
31)
______

A form is a graphical user interface with some blanks (text boxes, list boxes, option buttons, etc.) where the user enters information or makes choices.
32)
______

The brewery company that introduced the system to collect and analyse what customers buy, when they buy it, where they buy it and perhaps why they buy was Molson's Brewery.
33)
______

34)
Increased data redundancy is one of the advantages of a database management system.
34)
______

A master key refers to an attribute that appears as a nonprimary key attribute in one entity and as a primary key attribute in another entity.
35)
______

36)
The National Pardon Centre introduced a desktop system to speed applications for travel to the US.
36)
______

37)
Among common computer ports, the parallel port offers the slowest data transfer rates.
37)
______

38)
Processing devices transform inputs into outputs.
38)
______

Intellisense cards are a special type of credit card with a magnetic strip, a microprocessing chip, and memory circuits.
39)
______

Instructions in RAM are considered volatile.
40)
______

41)
A single pulse of a system clock is called an instruction cycle.
41)
______

42)
The binary digits that make up machine language (1s and 0s) are called bits.
42)
______

43)
Batch processing converts printed text and images into digital data.
43)
______

SQL is a programming language developed by Sun Microsystems in the
1990s that enables dynamic content and displays of moving graphics.
44)
______

45)
Another name for a computers system software is application software.
45)
______

46)
Data recovery allows the recovery of damaged or erased information from hard disks or floppy disks.
46)
______

A compiler takes an entire program written in a programming language, such as C, and converts it into a completely new program in machine language that can be read and executed directly by the computer.
47)
______

Software consists of programs, or sets of instructions, that tell the computer to perform certain processing functions.
48)
______

49)
System software is the collection of software that controls the basic functions of the computer.
49)
______

50)
Accountants are very unlikely to use information systems in their work.
50)
______

Houdini is a visual effects software application primarily tailored to creating simulations of human body movement (kinetics).
51)
______

52)
From the simplest to most complex, the proper sequence is data, information, knowledge, wisdom.
52)
______

53)
In Canada and in other developed nations, knowledge workers make up about one quarter of the workforce.
53)
______

An Enterprise Resource Planning
System is used to support day-to-day business activities at the operational level of the organization.
54)
______

55)
A cost-benefit analysis is one way to present a business case based on fact.
55)
______

56)
Tangible costs are one-time costs that are not expected to continue after the system is implemented.
56)
______

57)
To be successful in e-business it is important to match new technologies with economic opportunities.
57)
______

The Avis airport computer-supported checkin system reduced the elapsed time for the transaction from 5-20 minutes to 1-5 minutes.
58)
______

The cost to develop a datamart is typically less than $1 million, while the cost for a data warehouse can exceed
$10 million.
59)
______

60)
The major protocol on the internet is
TCP/IP. When communicating with a database, however, websites use UDP.
60)
______

A report generator is software that is used to retrieve data from a database and the results are manipulated into a useful format.
61)
______

Ergonomics refers to the design of computer hardware and work environments that minimize health risks such as repetitive stress injuries.
62)
______

63)
Moore's Law states that computer processing performance would triple every 6 months.
63)
______

The Mac OS operating system, the first popular graphical-based operating system, runs on Apple Macintosh personal computers.
64)
______

65)
A small Java program that runs when a
Web page is accessed is called a
Javalet.
65)
______

66)
IS specialists are not mandated to manage information systems.
66)
______

67)
The key factor in building a knowledge society is education.
67)
______

An organization displays competitive necessity whenever it has an edge over rivals in attracting customers and defending against competitive forces.
68)
______

Data mining is a method used by companies to improve their business by analyzing data for business trends in a way that allows the user to drill down from summary data to more detailed data.
69)
______

A process called speech recognition makes it possible for your computer to digitize spoken words and display them on the computer monitor.
70)
______

Computer programs created using programming languages must be translated into code called machine language.
71)
______

A project manager is the highestranking IS manager who is responsible for strategic planning and IS use throughout the firm.
72)
______

73)
An ATM network is unlikely to become a source of competitive advantage for a Canadian bank.
73)
______

A database administrator is a software application which one uses to create, store, organize, and retrieve data from a single database or multiple databases.
74)
______

75)
The only device among secondary storage methods to offer sequential data access is Magnetic Tape.
75)
______