List of Leadership Courses Developed

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Resume - Alejandro A. García
ALEJANDRO A. GARCÍA
Hudson, Florida 34669
alejandro.garcia@trainingworldinternational.com
Home Office (727) 859 5396 - Cell (727) 364 4866
OBJECTIVE:
Having excelled as an Organizational Development and Training professional in a variety of industries for over 15 years, I am interested in
obtaining an Organizational Development and Learning position where I can contribute my talents, education, and experience to the strategic
growth and development of the organization.
CAREER
SUMMARY:
Results oriented professional with a diversified industry experience as an instructional designer, bilingual stand-up instructor and facilitator that
spans over 15 years of national and international experience. Expert at designing and developing multiple training programs in a variety of
disciplines using ISD (ADDIE), Adult Learning Principles, Gagne’s 9 events of Learning, The ARCS learning model and Kirkpatrick’s 4 levels of
evaluation. HR and Organizational Development and Learning experience includes: Leadership Training, Technical Training, Sales and
Customer Service Training, Public Speaking, Instructional Design, Systems Process Documentation, and Business Compliance. Highly
competent with Change Management Strategies, Performance Management Systems, Career Development Planning, Succession Planning,
Corporate University Systems and the establishment of curricula for technical and non-technical programs. Also highly experienced in contract
training. Strong leadership, negotiation, critical thinking, analysis, change management, problem solving, and project management skills
characterize my capabilities.
PROFESSIONAL EXPERIENCE
8/08 - Present
Training World International
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Organizational Development and Training Consultant (Independent)
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An independent entrepreneur proving leadership development and talent management solutions focusing on organizational
development, succession planning and performance management change management.

Expert in Training and Development with national and international experience as a bilingual facilitator and instructional designer for
local, national and global corporations.
o Training Pros - Gerdau
o Ideal Solutions Provider
o Elite Martial Arts
o Director of OD and General Business Development – Empire Lighting Resources
o Amway Global
7/11 – 4/2013
Universal Health Care

Sr. Corporate Training and Development Specialist
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Collaborated with VP of HR and other business leaders in a strategic partnership to design, develop, implement and evaluate
leadership training for all Line Managers, Senior Managers, Directors, and above (Including C Level).

Designed and developed an executive Leadership Development Program

Individually managed the Corporate training function for a population of 1200 employees
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Partnered with business owners to determine departmental and individual development needs and develop programs of knowledge
and training requirements through effective interaction with subject matter experts, managers and supervisors

Responsible for managing the Learning Management System (Cornerstone) and E-learning Designer

Mentored and guided other organizational trainers

Managed the performance management and succession planning process
09/06 – 08/07
Shriners Hospitals for Children International Head Quarters
A philanthropic Non–profit organization dedicated to providing healthcare to children free of cost.

Corporate Training and Development Manager

Researched, developed and facilitated new or existing programs to address the needs of the organization.
o Researched and developed multiple leadership training modules
o Implemented Situational Leadership training across the hospital system
o Developed and translated all leadership training modules into Spanish and delivered them in Mexico

Lead a team of HR Managers in delivering and roiling-out new programs throughout the hospital system

Key team member of these teams: The Core Values Team, and The Mission Vision and Strategic Planning Team.

Responsible for developing strategic organizational change and talent development initiatives

Managed the training budget, in order to meet the defined training needs

Key consultant in the development of the Physician Evaluation and Feedback Performance Management Electronic System.
2/04 – 02/06
Watson - Andrx Pharmaceuticals. Davie, Florida
A Fast and Dynamic Generic Drug Manufacturing Company with close to $1.5 billion in sales and 2,500 employees in the US.

Corporate Senior OD Training Specialist
Implementing and delivering internal and external training programs. Developed and implemented the New Train the Trainer Program and the
New Employee Qualification Program.

Developed and implemented the New Train the Trainer Program and the New Employee Qualification Program.

Key member in the design and development of key modules for the Leadership Development Program.

Designed and developed multiple training modules to target various competencies for upper and middle management.

Mentored and coached Training Specialists and Training Associates.

Partnered with operations senior management and other client groups to assess internal needs and deliver strategic solutions to the
organization's training and learning needs.
Alejandro A. Garcia
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Resume - Alejandro A. García
11/02 – 02/04
Schering – Plough Laboratories. Miami Lakes, Florida
A division of Schering-Plough pharmaceuticals; a company with $10 billion in sales and 30,000 employees worldwide. HR/OD Leadership and
Technical Training Specialist
Selected from a national pool of candidates to help build a new Training Department and provide cross-functional training and support to all
departments within the site.

Managed and coordinated the training and development needs for new and existing employees for the Materials Management
Group and Warehouse personnel, Human Resources team and site Senior Management Team.

Partnered with operations management and other client groups to assess internal needs and delivered strategic solutions to the
organization's training needs.

Developed and implemented multiple leadership development programs for site Senior Management

Key member in the writing of Training SOPs and Developed and launched the sites audio visual communication program.
09/00 – 10/02
MasterBrand Cabinets, Inc. Jasper, Indiana.
A division of Fortune Brands Products; a company with $2 billion in sales and over 15,000 employees in the US and Canada.

Headquarters – Corporate Organizational Development Specialist
Selected from a national pool of candidates to help launch and establish the New Workforce Development Department and provide HR support
Manufacturing sites in continental US and Canada.

Designed and Developed the New Hire Global Orientation Program for MBCI.

Facilitated all Corporate Headquarters “Achieve Global - Leadership for Results” seminars.

Designed and developed multiple training programs in a variety of disciplines using ISD and Adult Learning Principles.

Developed Manuals and other technical documentation.

Designed and developed the MBCI Quality Predictor Model for monitoring and evaluating in-bound and out-bound CSR calls.

Provided workforce development services in a cost effective manner that met the business and his customers needs.

Was responsible for creating specific strategic training plans for those customers I supported and organized training resources to
meet his customer’s needs. By developed areas of expertise on specific training programs and O. D. developmental and intervention
projects.
7/99 - 08/00
Precision Response Corporation. Miami, Fl.
Recognized Telecommunications organization with over 2000 employees in the US.

Corporate Trainer Level II

Managed trainees for the first weeks of employment and tracked their developmental progress.

Trained and coached representatives in over the phone sales techniques and suggestive selling using a variety of learning
methodologies.

Member of the Quality Assurance review team that participated in QA monitoring of calls and calibration meetings

Monitored calls for compliance with Quality Standards

Dedicated to high profile accounts like, MetLife, AT&T, and Philip Morris.

Accomplished important milestones, like becoming a Certified Trainer for the Historical MetLife Demutualization Process.
1993 to 1998
Attended The University full time while working in the food service Industry at TGI Fridays and Monty’s Stones Crabs (Miami)
ACADEMIC EDUCATION - PROFESSIONAL CERTIFICATIONS AND SPECIAL SKILLS
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2006 - Master of Business Administration (MBA); University of Phoenix, South Florida Campus. - 3.5 GPA

1998 - Bachelor of Arts in Business Management and Economics; Trinity International University. SFC. Miami, Florida.
o Received the; " Business Management and Economics Award " for: "Exemplary and Positive Impact"
Professional
Certifications
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Certified Training Manager / Director - Langevin Learning Systems
Certified Performance Consultant/Instructional Designer - Langevin Learning Systems
Certified Achieve-Global Facilitator
Certified DDI Facilitator
Certified Situational Leadership Trainer (Paul Hersey)
Graduate of the Dale Carnegie Course
Certified Adjunct Professor – Indian River Community College – Saint Lucie County - Florida
Languages

Completely Fluent in English and Spanish
PC Skills

MS Office 2010 Programs; including: MS Project, Visio, Lotus Notes, and One Note, Captivate, and Articulate
List of
Leadership
Courses
Developed
Alejandro A. Garcia
Performance Management, The Supervisory Leadership Seminar, Management Career Development Planning, Behavior Based Interviewing
skills and Team Building, Sexual Harassment, Handling Effective Discipline, Conducting Investigations, Change Management, Negotiation
Skills, Sales Techniques, and Communication Skills. HR Communication and Internship Programs, MBCI Instructional design template process
for participant’s guides, facilitator guides, and technical manuals, MBCI Product knowledge Manual, Cultural Drivers for Andrx/Watson.
Designed and created a new training and employee qualification system for Andrx/Watson Corporation. Designed and created a new Train the
Trainer Program for Andrx/Watson Corporation. Designed and Developed Multiple Leadership Modules in English and Spanish for Shriners
Hospitals.
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