CUSTOMER_CODE
SMUDE
DIVISION_CODE
SMUDE
EVENT_CODE
SMUAPR15
ASSESSMENT_CODE MU0012_SMUAPR15
QUESTION_TYPE
DESCRIPTIVE_QUESTION
QUESTION_ID
19413
QUESTION_TEXT
What are the different types of disciplinary problem that are
found in organizations?
SCHEME OF
EVALUATION
Types of disciplinary problems are (1 Mark each any 10)
1.Excessive Absenteeism
2.Poor Time keeping
3.Other time wasting
4.Substance Abuse
5.Defective Performance
6.Poor Attitudes
7.Violation of health & safety rules
8.In subordination
9.Work place violence
10.Harassment
11.Theft & sabotage (detailed explanations)
QUESTION_TYPE
DESCRIPTIVE_QUESTION
QUESTION_ID
19414
QUESTION_TEXT
What are the different types of trade unions? List out the
advantages and disadvantages of trade unions.
SCHEME OF
EVALUATION
4 Types – (2 Marks)
i.Craft of skills union – represent skilled worker
ii.Industrial unions – Represent members of one particular
industry
iii.General unions – represent workers from all types of industries
& with any level or range of skills
iv.White – collar unions – represent office workers
Advantages – (4 Marks)
1.Increased wages
2.Counterbalance monophony
3.Represent workers
4.Productive deals
Disadvantages – (4 Marks)
1.Unemployment
2.Ignore non members
3.Lost productivity
4.Wages inflation
QUESTION_TYPE
DESCRIPTIVE_QUESTION
QUESTION_ID
72254
QUESTION_TEXT
Briefly explain Employee Provident Act, 1952. List out the provisions
of the Maternity Benefits Act
SCHEME OF
EVALUATION
The Employee Provident Fund Act of 1952 extends to the whole of
India except the state of Jammu and Kashmir. It is applicable to
every establishment in which 20 or more workers are employed
drawing a maximum wage of Rs 6,500 per month.
The various benefits provided by the different schemes of this Act
are as follows:
1. Employee Provident Fund Scheme: The worker can claim
advances from the provident fund for construction of houses, and
for education or marriage of children.
2. Employee Pension Scheme: The widow or children of a worker
who dies in service can claim pension from the fund.
3. Employee Deposit Linked Insurance Scheme: The legal heir or
nominee of a deceased employee can claim insurance benefits equal
to the balance in the fund up to a maximum of Rs 60,000. (3 marks)
The provisions of the Maternity Benefits Act are as follows:
1. This Act entitles women employees who have worked for a
minimum of 80 days to claim 12 weeks of maternity leave of which
not more than six weeks shall precede the date of expected delivery.
2. This Act ensures that women would not have to work for six
weeks after the day of delivery or miscarriage.
3. This Act ensures the payment of maternity benefit at the rate of
average daily wage for the period of the woman employee’s actual
absence, and the period immediately following the date of delivery
and including the actual day of delivery. When prenatal confinement
and postnatal care is not provided free of charge, women employees
can claim a medical bonus of Rs 250.
4. No employer can discharge or dismiss a woman for her absence
from work in the prenatal or postnatal period. (7 marks)
QUESTION_TYPE
DESCRIPTIVE_QUESTION
QUESTION_ID
72260
QUESTION_TEXT
List out the advantages of collective bargaining.
Advantages of collective bargaining:
1. Settlement without conflict
2. Ensures peace
3. Facilitates participation
SCHEME OF EVALUATION
4. Ensures mutual trust
5. Stabilizes union membership
6. Ensures healthy relations
7. Feeling of involved
8. Individual problems are discussed
9. Sense of responsibility
10. Strength of work force
11. Efficient trade union
12. Prompt and fair settlement
13. Sense of job security
14. Open communication
15. Prevents industrial disputes
16. Harmonious climate
17. Encompasses fluidity
(1 mark each)
QUESTION_TYPE
DESCRIPTIVE_QUESTION
QUESTION_ID
125978
QUESTION_TEXT
What are the essential Pre–requisites of Grievance Redressal
Procedure? Explain the methodology for handling grievances
through interviewing.
The essential Pre–requisites of Grievance Redressal Procedure
Conformity with statutory provisions, Clarity, Simplicity,
Promptness, Training, Follow up – (5 marks)
Methodology for handling grievances through interviewing–
Questions commonly known as the five W’s need to be asked
during the interview.
Who is involved, names of the employees and the essential work
information.
SCHEME OF
EVALUATION
When did the occurrence or incident happen, get dates and time as
precisely as possible.
What happened or didn’t happen, were the employees responsible,
was the management responsible, has it occurred in the past
Where did the occurrence take place?
Why did the event occur – 5 marks
QUESTION_TYPE
DESCRIPTIVE_QUESTION
QUESTION_ID
125984
Write a short notes on
QUESTION_TEXT
a.
Corporate level strategy
b.
Business-unit level strategy
Corporate level strategy – It is usually devised at the board level. It
defines – overall mission, game plan, management of the business
portfolio, structuring of the business, methods of financing the
business, alliances to be made, acquisitions/mergers to be performed
SCHEME OF
EVALUATION
5 Marks
Business-unit level strategy – is mainly concerned with how the
organization gains advantage over its competitors.
5 Marks