Workshop #2
October 19, 2010
WisDOT Central Office
Overview of Workshop
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Welcome and Introductions
Status Update of the Work Zone Management/Traffic
Operations Program Integration Review
Related Program and Project Updates
Opportunity Focus Areas Discussion and Prioritization
Next Steps
Project Background
Status Update of the Integration Review
TASK 3
STOC Operations
Model Assessment
and Review
TASK 2
Inventory and
Environmental Scan of
Traffic Ops Program
TASK 5
Initial SWOT Analysis
*Workshop #1
TASK 4
ITS Maintenance
Program Review
TASK 1 Project Management/Coordination
TASK 6
Identify Opportunities
*Workshop #2
* Executive Peers
TASK 7
Strategic Plan
*Present Final Plan
Key Tasks and Major Deliverables
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Workshops:
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Technical memoranda/deliverables:
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1st – initial review findings, draft documents, goals/direction
2nd – focus on key opportunities
3rd – focus on recommendations/content of Strategic Plan
STOC Assessment
ITS Maintenance Program Review
SWOT Analysis
Opportunities*
Strategic Plan*
*remaining deliverables
Deliverables posted at:
http://www.topslab.wisc.edu/workgroups/trafficOpsIntegration.html
Related Program and Project Updates
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TOIP Communications Systems Layer Update
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Strategic Highway Safety Plan 2010-2012
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SRF Consulting
Improve Design and Operation of Intersections
Reduce Speed Related Crashes
Safer Work Zones
Updated Traffic Signal Control Hardware and Software
Opportunity Focus Areas
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Institutional
Operational
System and Data Integrity
Operations Programmatic
Alignment
Performance Management/
Performance Monitoring
External Focus (Traveler)
For each theme:
- Current Issues
- Opportunities
- Benefits
- Risks of Not Seizing
Opportunities
- Are these the right opportunities?
- What major concepts are missing?
- Too many? Not enough?
- What are the highest priority opportunities?
- Champions
- Dependencies
Important Note:
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The following slides have been updated to reflect
feedback received at the workshop about priorities and
order of the focus areas.
External Focus Opportunities
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Link program and capabilities to the customer (taxpayer)
Viewed as #1 issue - cornerstone
Demonstrate return on investment
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Travel time savings, reduced delay, safety
Impact of program on the system (mobility, safety, ops
investment vs. capital investment)
Articulate successes! Day-to-day, major events
Continue to strenthen relationship with freight industry
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Benefits:
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Show tangible impacts of operational
investments
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Show direct link between operations and the
customer
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Lets decision makers know how investments
are benefitting their constituents
Risks
Remain internally focused
Jeopardizes support from
public and decision makers
Performance Management Opportunities
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Demonstrate value and benefit of Traffic Operations
program outputs – policy, planning, safety, decision
support
Establish robust processes for tracking/identifying
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System operational issues
Communications issues
Trends
Identify the right internal and external measures
Benefits:
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Data-driven decision making – proactive
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Support programmatic expansion, resource
needs, and justify expenditures
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Accountability
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Demonstrate return on investment
Risks
- Program & resource reduction
- Limited ability to respond to the
hard questions
- Reactive
Operational Opportunities
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Better integrate business processes
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Re-examine statewide and regional operations roles
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Day to day ops and management
leverage regional involvement for implementation-focused
activities (WZ management)
Align with TOIP needs and priorities
Operational sustainability
Define processes for implementation (consistency)
Define relationships of systems/functions (architecture)
Benefits:
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Better focus of operational roles
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Systems will support enhanced operations
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Defined operational direction – training,
integration, implementation
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Proactive input to infrastructure needs
Risks
Focus on minor operational
issues at the expense of
larger operational issues
Reactive operations planning
Near-term vs. long term view
BASELINE
NEAR TERM
FUTURE
Current Functions
Expanded Functions
New Functions
Incident Management
Emergency Management
Work Zone Management
Traffic Management
(Freeways)
Traveler Information (511)
Current Staff
Current Partners
Shared Communications
Incident Management
Emergency Management
Work Zone Management
Geographic Expansion of
Traffic Management
Traveler Information (511)
ITS Implementation
Traffic Signal Operations
Additional Partners
Performance Monitoring
Linked
Communications
SUPPORT FOR
ASSESSMENT
Documents and Plans
Roles and Responsibilities
Interactions with Partners
Operational Processes
Existing Systems
Agreements
Policies and Guidelines
Winter Operations
Management
RWIS Data Collection
Freight Operations
Mobile ATIS Functionality
New ITS Devices
Integrated Communications
Performance Management
SUPPORT FOR
ASSESSMENT
Documents and Plans
Roles and Responsibilities
Interactions with Partners
Operational Processes
Existing Systems
Agreements
Policies and Guidelines
CHECKPOINT – ASSESSMENT CRITERIA
Functional : systems, equipment, physical space
Resources : staff, skills, partners, funds
Readiness : operations and maintenance, sustainability, leverage opportunities, alignment with other
processes, funding availability
Institutional Opportunities
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Re-establish and communicate a consistent definition of
STOC roles and capabilities
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“inreach” about data, capabilities, ops/decision support
Illustrate and articulate connectivity and functions
Establish common goals – systemwide focus
Factor regional/statewide ops needs
Elevate and multi-purpose the Traffic Ops capabilities
“Dial Up/Stabilize/Dial Down” and link to funding and
resources
Benefits:
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Increased support/synergy: WZ, Safety, IM
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Better leverage tools, systems and resources
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Grow partnerships
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Demonstrate value and impact
Risks
- Limits visibility of full range
of capabilities
- Jeopardizes funding,
resource or legislative
support
Systems and Data Integrity Opportunities
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Lifecycle challenges with current infrastructure
Data integrity issues not easy to identify
Consolidate and update central system to meet
statewide needs
Proactively identify system failure points and risks
Benefits:
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More reliable data to support internal and
external needs
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Better leverage data for real-time
management needs
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System integrity = program integrity
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Use systems to help automate and support
performance tracking
Risks
System reliability directly
impacts travelers
Limited capability to
integrate or expand
functions
Operations Programmatic Alignment
Opportunities
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Programmatically re-engineer Traffic Operations into other WisDOT
operations areas
Support SHSP goals – decision support, data, operational
performance
Expand operator interaction with IM (WSP Communications)
Consolidate/eliminate redundancy (planning data collection)
Incorporate “programmatic” opportunities into system requirements
and needs (including CSL, data needs, reporting, etc.)
Benefits:
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Multi-level support and functionality of Traffic
Ops systems
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Traffic Ops viewed as integral partner, not
peripheral capability
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Systemwide and agencywide approach –
migrate from isolated operations needs
Risks
- One dimensional view of
program capabilities
- Perception that program is
not integrated into other
institutional objectives
Prioritizing the Opportunities
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Timeframes and phasing
Broad-based support
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How to garner support
How to best align to achieve buy-in, consensus
Champions for Opportunities
Strategic Plan as a vehicle for:
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Highlighting priorities
Synergies
Dependencies
Champions
Next Steps
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Finalize Opportunities
Strategic Plan Development
Next Workshop – early December in conjunction with
System Manager O&M Framework
Questions?
Project Contacts
John Corbin, P.E., WiSDOT PM
John.corbin@dot.state.wi.us
Lisa Burgess – Consultant PM
Lisa.burgess@kimley-horn.com