Chester Kozikowski, ILS-534-S70: Technology in Libraries, Assignment One: Part Two, pg. 1 Assignment One: LITA-L through fall semester 2011 Chester Kozikowski ILS 534 S70: Technology in Libraries Professor Liu November 30, 2011 Chester Kozikowski, ILS-534-S70: Technology in Libraries, Assignment One: Part Two, pg. 2 Abstract Discussion lists can provide an opportunity for librarians (and librarians in training) to find out what their colleagues are doing in a variety of different types of libraries. LITA-L combines librarians from all over the world in academic, public, corporate, and special libraries that are interested in or work heavily with technology. This provides members with a steady flow of conversation about new trends, pilots, best practices, and so forth. The support of the library community shines throughout this chronicle as the wisdom share was, in many cases, applied directly to a work product. Keywords: LITA-L, technology, libraries, listserv Chester Kozikowski, ILS-534-S70: Technology in Libraries, Assignment One: Part Two, pg. 3 LITA-L through fall semester 2011 Part One Name of List: Library and Information Technology Association List, LITA-L Mission: “LITA educates, serves and reaches out to its members, other ALA members and divisions, and the entire library and information community through its publications, programs and other activities designed to promote, develop, and aid in the implementation of library and information technology.” From About LITA URL for List: http://lists.ala.org/wws/info/lita-l To subscribe: http://lists.ala.org/wws/subscribe/lita-l Chester Kozikowski, ILS-534-S70: Technology in Libraries, Assignment One: Part Two, pg. 4 LITA-L through fall semester 2011 Part Two LITA-L is one of the more active lists out there for technology and libraries discussions. Throughout the fall semester there were a plethora of topics discussed. Summary of Topics Calendar solutions covered the different options available for libraries to use calendaring solutions. The topic spanned from reference schedules, internal calendars, external calendars, reservation systems, and so forth. This topic was of particular interest as it directly related to a work project that took place this semester. The project was to investigate and find solutions for two calendaring needs; first, study room reservations in the law library and second, office hour sign-ups for faculty. Luckily, both solutions were discussed in the thread. Tablet conversations seem to be popping up all over the place. This LITA-L discussion was focused entirely on the lending of tablets, something that the law library has been tasked with figuring out how to manage. This discussion thread was immediately useful as it allowed the sharing of information with the technology department, and provided a great option for managing Android tablets, while also a lead for how to manage the iPad. Since this thread there has been a system created that manages staff tablets via the reference computer where every iPad is able to share the same productivity apps. However, staff members are still encouraged to try other apps by switching account sign on between work and personal. The LITA-L thread on tablet lending is a directly responsible for beginning this solution. Chester Kozikowski, ILS-534-S70: Technology in Libraries, Assignment One: Part Two, pg. 5 A current project that has been in discussion at the law library is creating an exciting tour for incoming students. The discussion about creating a virtual library in Minecraft was really beneficial to gathering different options, especially examples, of what libraries are doing. While this did not result in the decision to pursue the Minecraft option, the knowledge and help that was offered through the list was invaluable in preparing a final recommendation. The result will be to create a video tour, and pepper QR audio snips throughout the library. As a point of personal interest, open-source topics generally spark a light bulb. The thread concerning open source library options was therefore of great interest. This thread became a very busy discussion that unexpectedly offered up several non-open source options as well. This thread was purely educational and provided a lot of great content, as well as examples to see what everyone is doing. As the chair of the law library’s web committee it was great to share what others are doing with our group. The QR code discussion was a work-based question. As part of a collaborative project with the Curator of Rare Books for the law library, a virtual and audio tour was being created for the latest exhibit, The Golden Age of Massachusetts Legal Publishing. This thread helped to provide the foundation for creating QR code accessible audio clips, and additionally links and annotated bibliographies for those who desired additional information. The thread about technology instruction for an adverse population was incredibly enlightening. As an educational technology specialist often times the role teaches and introduces technology to an aging faculty and staff. Many times there is a great deal of fear and apprehension when it comes to technology, so this thread provided some great tid-bits to help deal with this. It also provided a sense of camaraderie between the academic library and public – a correlation previously unappreciated. The final thread that was of personal interest was another that was self-initiated. As most libraries are now adept at having Twitter accounts and Facebook pages, the next question that has come up is Chester Kozikowski, ILS-534-S70: Technology in Libraries, Assignment One: Part Two, pg. 6 the return of investment of such initiatives. As such, the thread addressed how others are generating conversation with their patrons through these tools. While there was a solidarity formed between other librarians, the conversation was less than successful. Apparently there is no road map at this time, and learning this was just as helpful as a road map would have been. Benefits of Project Membership in LITA-L has been very beneficial in my dual role as a student and professional. I’ve been a member since 2008, and as a result have sought the advice of the list countless times for current projects that I am tasked with. Often I am sent on discovery missions to see if there is a solution for a new desire, not even necessarily a need. LITA-L has been one of my starting points whenever this occurs, as there is a wealth of warm and friendly colleagues available to share their experiences. Throughout the fall semester the previous experiences with LITA-L has been consistent, as it continues to provide a wealth of knowledge. However, during the course of the semester LITA-L proved to exceed previous expectations, perhaps because greater attention was paid to the topics. Even when time or knowledge did not allow for direct correspondence on the issue at hand, the topics were very illuminating both as a student and professional. Often many of the topics were new discoveries, affording a great opportunity to learn something new as well as from others experiences. If there were one thing to highlight as the most important benefit of this exercise, it would be the previous comment, the ability to come to LITA-L to learn by seeing what everyone else is doing. LITA-L allows a bird’s eye view of libraries which otherwise would be impossible to capture in any other way. This becomes especially important when working in the profession and realizing that there are so many needs that arise, the benefit of having a place to ask hundreds of other professionals is priceless. Chester Kozikowski, ILS-534-S70: Technology in Libraries, Assignment One: Part Two, pg. 7 Impact on Professional and Academic This semester long project was beneficial for many of the reasons noted above. It had immediate impact for the law library where I am employed, and as such enriched my life greatly. The participation requirement encouraged me to pay more attention and actively participate. The results were immediate and encouraging. I now look to all of my lists when I am starting any kind of project to try and gather input first. I am very fortunate to see this project have such an immediate effect on my professional work. Chester Kozikowski, ILS-534-S70: Technology in Libraries, Assignment One: Part Two, pg. 8 References Kozikowski, C. (2011a, November 2). Calendar solutions. Kozikowski, C. (2011b, November 8). Lending tablets. Kozikowski, C. (2011c, October 6). Library in Minecraft. Kozikowski, C. (2011d, October 21). Open source website creation. Kozikowski, C. (2011e, September 6). QR audio tour. Kozikowski, C. (2011f, October 3). SMART boards in libraries. Kozikowski, C. (2011g, November 14). Technology instruction at library for late adopters/technology adverse patrons? Kozikowski, C. (2011h, October 11). Twitter/FB and conversations. Kozikowski, C. (2011i, October 11). Twitter/FB and conversations. Kozikowski, C. (2011j, October 21). Virtual reference-Rutgers grant. Chester Kozikowski, ILS-534-S70: Technology in Libraries, Assignment One: Part Two, pg. 9 Appendix A: Transcript of participation Appendix A provides a transcription of each topic of participation alphabetically, following reverse chronological order, and categorized by subject heading with a page break between each heading. Subject: Calendar solutions -----Original Message----From: Cassidy, Erin [mailto:ecassidy@shsu.edu] Sent: Thursday, November 03, 2011 1:57 PM To: lita-l@ala.org; 'daram@nvcc.edu' Subject: [lita-l] RE: Calendar solutions Hi, Diana, You might take a look at LibCal from Springshare (the folks that do LibGuides) http://www.springshare.com/libcal/. You can create private/internal calendars for library employees as well as public calendars for patrons to discover and register for library events, plus the program also provides additional functions like booking rooms and scheduling reference consultations with librarians. The free account level provides 3 calendars (as well as 3 rooms and 3 librarian schedulers), which wouldn’t quite fully support your 4 group schedules, but would at least allow you to start using the program at no cost and determine whether you would ever be interested enough to pay for more calendars. I’m about to start switching our library’s events calendar from Google Calendar to our free LibCal account, largely because the options are so much better for allowing open public registration for events; defining how many seats are available; tying event locations to room booking schedules; etc. There’s not much there yet, but feel free to take a look (there is a sample event on Nov 19): http://shsu.libcal.com/workshops. Other listserv members have, of course, already mentioned Google Calendars, which is free but doesn’t necessarily include all the same features available in other programs. I think it just comes down to a Chester Kozikowski, ILS-534-S70: Technology in Libraries, Assignment One: Part Two, pg. 10 question of what features are most important to your library and what they are worth; only you can judge. Good luck! Erin Dorris Cassidy Assistant Professor, Web Services Librarian History and Foreign Languages Bibliographer Newton Gresham Library Sam Houston State University Box 2179 Huntsville, TX 77341 936-294-4567 ecassidy@shsu.edu A Member of the Texas State University System -----Original Message----From: Amanda Izenstark [mailto:amanda@mail.uri.edu] Sent: Wednesday, November 02, 2011 11:04 AM To: lita-l@ala.org Subject: [lita-l] Re: Calendar solutions Hi Diana (and everyone), We use a Google Spreadsheet that is publicly viewable, but editable only by authorized users. Google Calendar didn't offer us enough options for viewing each day's activities, but this does. We have four columns for each weekday: Ref Desk, Instruction (BI), Credit Course (LIB) and an unmarked one for appointments during the day. General "Out" notices go at the top. Sometimes things overflow and have Chester Kozikowski, ILS-534-S70: Technology in Libraries, Assignment One: Part Two, pg. 11 to go into other columns (meetings in the BI column, for example), but it has been working well for us, and we've been doing it this way for a couple of years now. Here's a link to the publicly viewable end: https://spreadsheets.google.com/spreadsheet/pub?key=0Ao_eNOHhUYgccnhwTmRvSk9wNHNQU FBqazhmN3RMeVE&gid=159 I hope this helps! Amanda Amanda Izenstark Associate Professor Reference and Instructional Design Librarian University of Rhode Island (401) 874-4582 amanda@uri.edu AIM: AmandaURILib -----Original Message----From: Williamson, Lori [mailto:Lori.Williamson@MNHS.ORG] Sent: Wednesday, November 02, 2011 10:33 AM To: lita-l@ala.org Subject: [lita-l] RE: Calendar solutions We use Work Schedule. http://www.workschedule.net/ There is an annual fee, but it is fairly minimal. It works well and allows us to trade shifts easily when necessary. Good luck! - Lori Chester Kozikowski, ILS-534-S70: Technology in Libraries, Assignment One: Part Two, pg. 12 Lori Williamson Collections-Reference Minnesota Historical Society 651.259.3252 lori.williamson@mnhs.org www.mnhs.org/collectionsupclose www.mnhs.org/civilwardaybook -----Original Message----From: Chester Kozikowski [mailto:chester.kozikowski@bc.edu] Sent: Wednesday, November 02, 2011 9:59 AM To: lita-l@ala.org Subject: [lita-l] RE: Calendar solutions Like others, I enjoy Google Calendar as well, but I have been playing around with the new Springshare product, LibCal (http://www.springshare.com/libcal/). They let you have the 3-3-3 plan for free. I’ve been experimenting with study room reservations, but I bet the calendar feature would let you set and manage your schedules and allow everyone in the library to see them. Great topic, interesting to hear what everyone’s doing. ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ Chester Kozikowski Educational Technology Specialist Boston College Law Library 885 Centre Street Newton Centre, MA 02459 Chester Kozikowski, ILS-534-S70: Technology in Libraries, Assignment One: Part Two, pg. 13 (617) 552-8606 chester.kozikowski@bc.edu @chestergk -----Original Message----From: Leonard, David [mailto:dleonard@bpl.org] Sent: Tuesday, November 01, 2011 10:45 PM To: lita-l@ala.org Subject: [lita-l] RE: Calendar solutions Schedule3W is the only multi level scheduling software we were able to find when we went through the same research about a year ago. It was also designed with libraries in mind … It allows you to input an individual’s shifts and then the schedule required for specifics service points, and then optimize for both … http://www.schedule3w.com/ David _____________________________________________ David Leonard | Boston Public Library Director of Administration & Technology -----Original Message----From: Lassana Magassa [mailto:lmagassa@gmail.com] Sent: Tuesday, November 01, 2011 10:28 PM To: lita-l@ala.org; daram@nvcc.edu Subject: [lita-l] Re: Re: Re: Calendar solutions Hey Diane, Chester Kozikowski, ILS-534-S70: Technology in Libraries, Assignment One: Part Two, pg. 14 You should try Tungle. The details are listed below. I use it on my wesite (www.lassanamagssa.com) it lets people go ahead and schedule meetings on their own or have me add meeting dates and times. Te details can be found below. Tungle syncs with your existing calendar. Supported calendars include: Outlook, Google Calendar, iCal/Entourage, MobileMe (beta), Lotus Notes, BlackBerry, Windows Live, Yahoo!, Plancast, TripIt and even Facebook Syncing allows you to see your calendar events in Tungle, making it easier for you to propose meeting times. When synced, Tungle will prevent double bookings for you by automatically updating your availability on your profile page, and dynamically updating meeting invitations as new events are added to your calendar. For example, if you send out a meeting invitation proposing multiple times, then add a new event to your calendar that overlaps your proposed times, Tungle will dynamically update your pending meeting invitation to remove the now-booked time slot, preventing you from being double booked. Hope this works. Lassana Magassa http://www.lassanamagassa.com -----Original Message----From: Andrew Shuping [mailto:ashuping@gmail.com] Sent: Tuesday, November 01, 2011 9:23 PM To: lita-l@ala.org Subject: [lita-l] Re: Re: Calendar solutions We use Google Calendar for everything. Personal work calendars that we share with each other so people know where we are, reference desk to know whose covering what and what needs to be covered when, absence calendar, for our classroom: http://libraries.mercer.edu/tarver/reference/instruction/research-instruction, and for public to see what the hours are (library, reference desk, and special collections): http://libraries.mercer.edu/tarver/about/hours Chester Kozikowski, ILS-534-S70: Technology in Libraries, Assignment One: Part Two, pg. 15 For the calendars that our internal use only (ref desk, absence, personal calendar) we share with the people that need to have access to it and it's quick and easy to access anywhere with minimal training. Andrew Shuping Emerging Technologies & Services/ILL Jack Tarver Library Robert Frost - "In three words I can sum up everything I've learned about life: it goes on." -----Original Message----From: Susan Jennings [mailto:suzyjenn620@gmail.com] On Behalf Of Susan Jennings Sent: Tuesday, November 01, 2011 9:21 PM To: lita-l@ala.org Subject: [lita-l] Re: Calendar solutions Diana: We use WhentoWork (whentowork.com). From a user perspective, I love it. Currently, we have 3 public service desks that are scheduled with WTW. It's all webbased so folks can access it anywhere. It also has a mobile version as well for iphones, etc. We also schedule our students as well at all desks and also with projects (i.e. the periodicals shift or shelving duty). Staff/Students scheduled on desks can add their shifts to the "tradeboard" and others can pick up their shifts. It works pretty seamlessly. It is not free but the cost is minimal. The cost is based on the number of employees that you schedule. Since we started scheduling our students, we bumped up ours to the 60-100 employee range for breathing room. We have been using WTW for several years now. I think you could request a trial to see if it would meet your needs. For our classroom instruction, we use a Google "partner" calendar. It works well .... we schedule our own instruction classes with very few mishaps. Public Service desks can see a combined calendar to assist patrons in directing them to class. Susan L. Jennings Lead Librarian for Desk Services Appalachian State University Chester Kozikowski, ILS-534-S70: Technology in Libraries, Assignment One: Part Two, pg. 16 -----Original Message----From: Sams, Annanaomi [mailto:Annanaomi.Sams@pnnl.gov] Sent: Tuesday, November 01, 2011 9:17 PM To: lita-l@ala.org Subject: [lita-l] RE: Calendar solutions We have the basic calendar with assigned shifts, but review it at bi-weekly meetings and make any known and needed changes for the next two weeks. For changes in between meetings – and there are ALWAYS changes – the arrangements are made between individual staff members. We use the calendar on the SharePoint site set up for our Single Service Desk. All the shifts, along with the names of the staff scheduled for each shift, are displayed and current. I think all desk schedules take on nightmarish qualities. At least this one let’s everyone know at a glance who’s on and when. ____________________________________ Annanaomi Sams PNNL Technical Library Pacific Northwest National Laboratory -----Original Message----From: D.L. Buccieri [mailto:dlbuccieri@gmail.com] Sent: Tuesday, November 01, 2011 9:16 PM To: lita-l@ala.org Subject: [lita-l] Re: Calendar solutions Have you considered Google Calendar? It's cloud based, can be shared with anyone who has an email address, and only editable by the event creator. You can send emails to all the staff through Google Calendar in case of a last minute cancellation, manage multiple calendars through the interface itself and you can easily switch from day view, week view and month view. And it's free! All you need is a Google account. Dante -----Original Message----- Chester Kozikowski, ILS-534-S70: Technology in Libraries, Assignment One: Part Two, pg. 17 From: Paul Kittle [mailto:PKittle@MtSAC.edu] Sent: Tuesday, November 01, 2011 9:12 PM To: lita-l@ala.org Subject: [lita-l] Re: Re: Calendar solutions 1 Nov 11 You may wish to look at SeaMonkey - it has all the old Netscape features, including browser (from where you can edit), email and calendar... (free) http://www.seamonkey-project.org/ =-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-= Paul Kittle, MS, MSLS Professor Distance Learning/Electronic Reference Librarian Mt. San Antonio College (909) 274 4258 Freedom and license must not be confused: freedom embraces responsibility and is guided by reason and virtue; license is choice without restraint. - Montague Brown, The One Minute Philosopher =-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-= -----Original Message----From: Kristin Cole <kcole@muskingum.edu> To: lita-l@ala.org Date: 11/01/2011 06:10 PM Subject: [lita-l] Re: Calendar solutions Hi Diana, Right now, we use Thunderbird for email management with the Lightning Calendar add-on. We use Lightning for our personal Chester Kozikowski, ILS-534-S70: Technology in Libraries, Assignment One: Part Two, pg. 18 calendars, a library events calendar, and instruction schedules. There are a lot of possibilities for it, and I find it to be more user-friendly than Outlook. Hope this helps! Kristin Kristin Cole, MLIS Reference-Instruction Librarian Muskingum University Library 163 Stormont St. New Concord, Ohio 43762 kcole@muskingum.edu -----Original Message----From: Jesse Ephraim [mailto:JEphraim@roanoketexas.com] Sent: Tuesday, November 01, 2011 8:47 PM To: lita-l@ala.org Subject: [lita-l] RE: Calendar solutions If you get any good suggestions, I would love to hear them. Jesse Ephraim Director, Roanoke Public Library 308 S. Walnut Roanoke, Texas 76262 (817) 491-2691 jephraim@roanoketexas.com -----Original Message----- Chester Kozikowski, ILS-534-S70: Technology in Libraries, Assignment One: Part Two, pg. 19 From: Aram, Diana [mailto:daram@nvcc.edu] Sent: Tuesday, November 01, 2011 7:41 PM To: lita-l@ala.org Subject: [lita-l] Calendar solutions Hello- Any suggestions for calendar software that will neatly and effectively manage staff desk and instruction schedules? We’ve been old fashioned with a black appointment book and Excel master schedule & truth be told: it’s a nightmare. I’ve been playing around a little with what can be done in Outlook with multiple shared calendars and layering but was wondering if anyone had any better and brighter ideas? We essentially manage 4 different group schedules: Instruction, Ref Desk, Circ Desk, Appt/ Out. While we have a set schedule for each semester there are of course a lot of changes made along the way to accommodate when folks are out. Ideally the scheduling software would have a nice easy display of the Suggestons? Diana K. Aram, MLS Technology Librarian Annandale Campus Library Northern Virginia Community College 8333 Little River Turnpike Annandale, VA 22003 daram@nvcc.edu Chester Kozikowski, ILS-534-S70: Technology in Libraries, Assignment One: Part Two, pg. 20 Chester Kozikowski, ILS-534-S70: Technology in Libraries, Assignment One: Part Two, pg. 21 Subject: Lending tablets ----- Original Message ----From: Chester Kozikowski Sent: Tuesday, November 08, 2011 1:17 PM To: adminlaw.Lib.ATR Subject: FW: [lita-l] Re: Re: Re: Lending Tablets Hi All, Regarding the below forward, this is a thread that has been going around on LITA regarding the concerns over lending tablets and how we can prevent people from buying apps with our information (including staff and faculty). This is a good resource for Android devices. We’ll discuss at our next meeting. Thanks, Chester ----- Original Message ----From: D.L. Buccieri [mailto:dlbuccieri@gmail.com] Sent: Tuesday, November 08, 2011 1:14 PM To: lita-l@ala.org Subject: [lita-l] Re: Re: Re: Lending Tablets Hi, I know that on iPads and any Android devices, they can't purchase any apps without entering a credit card. So unless they want their CC information on a publicly available tablet, there's one deterrent for downloading apps. I don't know about iOS, but on the Android Market, there is an app you can download before you put the tablet into circulation called Smart App Protector. This can put a password on any Chester Kozikowski, ILS-534-S70: Technology in Libraries, Assignment One: Part Two, pg. 22 app that must be entered before the application can be used. So you set it up to password protect the Android Market, and boom, your patrons can't get into the market, let alone download anything. Dante Buccieri On Nov 8, 2011 12:56 PM, "Michael McEvoy" <mmcevoy@northvillelibrary.org> wrote: Question, in terms of lending... How do you secure the tablets properly? How do you keep them from walking out the door? How do you prevent the public from installing unwanted apps? The question applies for Android or iPads... ----- Original Message ----From: "D.L. Buccieri" <dlbuccieri@gmail.com> To: lita-l@ala.org Sent: Sunday, November 6, 2011 5:05:55 PM Subject: [lita-l] Re: Lending Tablets I echo what everyone has been saying about the Nook Color. It's small, inexpensive and functional as an Android tablet. The hardware isn't bad by any stretch, but it is not the best when compared to other Android tablets. The Samsung Galaxy Tab is probably the best for hardware and the responsiveness is fantastic, but I despise the Samsung "Touch Whiz" UI that they lay over the default Android interface. The Motorola Xoom has good hardware and a great UI, but it's heavier. I prefer tablets with 10" screen but that's more of a personal preference than anything. Look at the Xoom if you have some extra cash, but if budget will dictate your decision, you can't go wrong with the Nook Color. On Nov 4, 2011 11:43 AM, "Kyle Breneman" < tomeconqueror@gmail.com > wrote: To maximize your use of LITA-L or to unsubscribe, see http://www.lita.org/ala/mgrps/divs/lita/litamembership/litaldisclists/litalotherdiscussion.cfm Chester Kozikowski, ILS-534-S70: Technology in Libraries, Assignment One: Part Two, pg. 23 Subject: Library in minecraft ----- Original Message ----From: Jabaily, Matthew J. [mailto:mjabaily@odu.edu] Sent: Thursday, October 06, 2011 3:28 PM To: Chester Kozikowski Subject: RE: Library in Minecraft Chester, I’m glad you liked the video tour. Building in Minecraft starts being very simple and easy. If you play legitimately, however, you have to mine all your own building materials and place them one block at a time. I used a mod called “Single Player Commands” to automatically generate the materials and do some of the heavy lifting (creating the whole ceiling in a couple of commands, for example). Using mods requires a little more technical skill, but it ends up saving you a lot of time in the long run. Overall, it took me a couple weeks of evenings (about 3 hours a night) and a couple of weekend days (5 or 6 hours a day) to get it all done. That includes stuff like modifying the building plans to make them usable and figuring out how Minecraft servers work. Of course, my creation is relatively modest compared to people who are serious about Minecraft building. Creations like this: http://www.minecraftforum.net/news/201-digital-diamond-incrediblearchitecture/ take a lot more effort. Of course, mine is done based on a real building, so that level of fidelity takes some extra time. Anyway, let me know if you have any more questions. Thanks again for your interest. Best, Matt Matt Jabaily Education Reference Librarian Perry Library--Old Dominion University (757) 683-5909 mjabaily@odu.edu Chester Kozikowski, ILS-534-S70: Technology in Libraries, Assignment One: Part Two, pg. 24 ----- Original Message ----From: Chester Kozikowski [mailto:chester.kozikowski@bc.edu] Sent: Thursday, October 06, 2011 11:50 AM To: Jabaily, Matthew J. Subject: RE: Library in Minecraft Hi Matt, The video tour looks great. This is a very neat idea with, as you said, countless possible uses. Can I ask, from the standpoint of hearing about Minecraft moments ago when I read your email, how steep is the learning curve on getting something like this up and running? I look forward to seeing how the game turns out! Many thanks for any feedback. ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ Chester Kozikowski Educational Technology Specialist Boston College Law Library 885 Centre Street Newton Centre, MA 02459 (617) 552-8606 chester.kozikowski@bc.edu @chestergk ----- Original Message ----- Chester Kozikowski, ILS-534-S70: Technology in Libraries, Assignment One: Part Two, pg. 25 From: Jabaily, Matthew J. [mailto:mjabaily@odu.edu] Sent: Wednesday, October 05, 2011 5:31 PM To: lita-l@ala.org Subject: [lita-l] Library in Minecraft Hello Everybody, I’ve created a virtual replica of Old Dominion University’s new learning commons using Minecraft, a popular indie computer game. I thought it might be interesting to some on this list and wanted to promote it and look for feedback. If you want to learn how to visit the Learning Commons in Minecraft, see comparison pictures or take a video tour, you can go to http://www.lib.odu.edu/minecraft I undertook the project mostly for fun, so practical applications were not my primary concern. Now that it’s mostly done, I’m looking for ways it can be useful. For now, I’ve released it as a chance for students to take a virtual, self-guided tour of our new space. I’m also interested in developing it into a game where players can learn about our services while saving the library from zombies. If there are any Minecraft players out there who have ideas about how to improve the space or how to leverage it, I’d love to hear from you. Or if you have ideas for developing it as a game, I’d be interested to know (especially if any of you have experience at hacking mob spawners). Thanks, Matt Matt Jabaily Education Reference Librarian Perry Library--Old Dominion University (757) 683-5909 mjabaily@odu.edu Chester Kozikowski, ILS-534-S70: Technology in Libraries, Assignment One: Part Two, pg. 26 Chester Kozikowski, ILS-534-S70: Technology in Libraries, Assignment One: Part Two, pg. 27 Subject: Open source website creation ----- Original Message ----From: Christine Michaud [mailto:cmichaud1@comcast.net] Sent: Sunday, October 23, 2011 9:11 AM To: lita-l@ala.org Subject: [lita-l] Re: Re: Re: open source website creation Hi everyone, Thank you to everyone who replied. Wordpress looks like it may be a good option for me -- I hadn't realized you could do so much with it. Thank you, Colleen, for sharing your web site. It looks great. And although I specified "open source" in my original posting, I do appreciate learning about other options that are available for small libraries. It is always good to know what the options are. And thank you, Roy, for sharing the OCLC service. I don't think that is right for me, but I have passed it on to a colleague at a very, very small library who I know, and he is going to take a look at it. Thanks again! Christine Michaud, Indexer 27 James Rd. East Durham, CT 06422 (860) 349-0647 www.michaudindexing.com ----- Original Message ----From: Colleen. [mailto:coll_214@yahoo.com] Sent: Saturday, October 22, 2011 8:20 PM Chester Kozikowski, ILS-534-S70: Technology in Libraries, Assignment One: Part Two, pg. 28 To: lita-l@ala.org Subject: [lita-l] Re: Re: open source website creation Christine-- We recently switched to a wordpress site as well if you want to check it out. And we're in the same consortium so if you have any questions on how it's set up I'd be happy to answer them! Colleen Bailie Head of Tech Services West Haven Public Library Sent from my iPhone ----- Original Message ----From: Ranti Junus [mailto:ranti.junus@gmail.com] Sent: Saturday, October 22, 2011 6:54 PM To: lita-l@ala.org Subject: [lita-l] Re: open source website creation Hi Christine, By now you have read many suggestiions about which software that might be useful for your library web site development. I believe you already have some kind of idea on the organization of information for your website, whether it only consists of several web pages containing information and links to various services or something more, like search features, news from the library, etc. Choosing the software would depends on those considerations. Something I'd suggest you to consider as well: pick the software that would allow you to migrate to a different platform easily. There will be a time where you might want to move the website to a different software or platform, or even server or hosting company, for whatever reason. ranti. Chester Kozikowski, ILS-534-S70: Technology in Libraries, Assignment One: Part Two, pg. 29 -----Original Message----From: Cary Gordon [mailto:listuser@chillco.com] Sent: Saturday, October 22, 2011 6:31 PM To: lita-l@ala.org Subject: [lita-l] Re: Re: Re: Re: open source website creation I am curious. Why would anyone want to use this over Drupal or Wordpress? Why would you post it here if you haven't used it? ----- Original Message ----From: D.L. Buccieri [mailto:dlbuccieri@gmail.com] Sent: Saturday, October 22, 2011 4:32 PM To: lita-l@ala.org Subject: [lita-l] Re: Re: Re: open source website creation I have a few web developer friends who've used Pixie CMS before with good results. It's typically good for personal websites and/or small-to-medium sized organizations. http://www.getpixie.co.uk/ Dante Buccieri ----- Original Message ----From: loriayre@gmail.com [mailto:loriayre@gmail.com] On Behalf Of Lori Bowen Ayre Sent: Friday, October 21, 2011 2:43 PM To: lita-l@ala.org Subject: [lita-l] Re: Re: Re: Re: open source website creation Why is it that when people ask for open source options, someone (often OCLC) often jumps in with a "cloud" product as if there is any relationship between cloud based systems and open source software....Roy, I'm picking on you because I trust you'll have an intelligent response! Chester Kozikowski, ILS-534-S70: Technology in Libraries, Assignment One: Part Two, pg. 30 Lori -----Original Message----From: Cary Gordon [mailto:listuser@chillco.com] Sent: Friday, October 21, 2011 11:09 AM To: lita-l@ala.org Subject: [lita-l] Re: open source website creation Drupal and Wordpress are the leaders in the library community. The Joomla community is much smaller, which does not limit their enthusiasm. The immediate advantage of using Drupal is its very active community. There are several venues including the Drupal4lib mailing list <http://listserv.uic.edu/archives/drupal4lib.html> and the Drupal Library Group <http://groups.drupal.org/librares> and drupallib <http://drupalib.interoperating.info/>. Drupal has hundreds of free themes and thousands of free contributed modules, which provide added functionality. There are agout twenty library-specific modules, all free. There are several companies, including mine, that provide dedicated, library-centric services for Drupal including support, development and theming. Thanks, Cary ----- Original Message ----From: Chester Kozikowski [mailto:chester.kozikowski@bc.edu] Sent: Friday, October 21, 2011 10:42 AM To: lita-l@ala.org Subject: [lita-l] RE: RE: Re: RE: open source website creation Wordpress is definitely a great option. I’ve just begun toying around with it for non-library things and I’m flabbergasted at how easy it is to use – much easier than the content management system we are confined to! Chester Kozikowski, ILS-534-S70: Technology in Libraries, Assignment One: Part Two, pg. 31 One great thing I’ve noticed with Wordpress is that you can invest in very low cost themes that really allow you to do some flashy things, without having to know the inner workings. There are also thousands of free ones. Knock on wood so far I’ve really enjoyed it. Thanks, ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ Chester Kozikowski Educational Technology Specialist Boston College Law Library 885 Centre Street Newton Centre, MA 02459 (617) 552-8606 chester.kozikowski@bc.edu @chestergk -----Original Message----From: Roy Tennant [mailto:tennantr@oclc.org] Sent: Thursday, October 20, 2011 3:53 PM To: lita-l@ala.org Subject: [lita-l] Re: Re: Re: open source website creation On 10/20/11 10/20/11 € 12:14 PM, "Thomas Krichel" <krichel@openlib.org> wrote: > > Roy Tennant writes > >> OCLC has an experimental service at http://experimental.worldcat.org/lib . > > Is this an open source development tool? No, it isn't. It's a "cloud service" that is, it is server-based and largely created using resources we have created (some of them freely available to our member libraries), such as the WorldCat Search API, the WorldCat Registry, etc. Chester Kozikowski, ILS-534-S70: Technology in Libraries, Assignment One: Part Two, pg. 32 Roy To maximize your use of LITA-L or to unsubscribe, see http://www.lita.org/ala/mgrps/divs/lita/litamembership/litaldisclists/litalotherdiscussion.cfm ----- Original Message ----From: Christine Michaud [mailto:cmichaud1@comcast.net] Sent: Thursday, October 20, 2011 12:49 PM To: lita-l@ala.org Subject: [lita-l] Re: Re: open source website creation That is very interesting. I'll take a look, thanks. Christine Michaud ----- Original Message ----From: Roy Tennant Sent: Thursday, October 20, 2011 12:30 PM To: lita-l@ala.org Subject: [lita-l] Re: open source website creation OCLC has an experimental service at http://experimental.worldcat.org/lib . It is designed for the smallest of libraries. We would love to hear your feedback as we consider moving this from experimental to a beta release: innovation@oclc.org . Thanks, Roy Tennant OCLC Research ----- Original Message ----From: Kathryn Evans [mailto:kathrynevans@serverlogic.com] Sent: Thursday, October 20, 2011 12:12 PM Chester Kozikowski, ILS-534-S70: Technology in Libraries, Assignment One: Part Two, pg. 33 To: lita-l@ala.org Subject: [lita-l] RE: open source website creation Drupal is still a great option, even for a basic site. Take a look at Williamsburg Regional Library, http://www.wrl.org/ which is a simple website we built for them last year. It doesn’t have all the bells and whistles as most of our other library projects, but it’s a full scale website with social networking, calendar, CMS, and it links to their ILS. Kathryn Evans ServerLogic 9020 SW Washington Square Drive, Suite 120 Portland, OR 97223 (503)416-8329 kathrynevans@serverlogic.com -----Original Message----From: Polly-Alida Farrington [mailto:polly@pafa.net] Sent: Thursday, October 20, 2011 11:34 AM To: lita-l@ala.org Subject: [lita-l] re: open source website creation I'll second the suggestion of WordPress. And since you're in CT, take a look at the CT State Library continuing ed classes. There should be some WordPress classes coming up in November & December (full disclosure, I'll be teaching them.) Polly Farrington polly@pafa.net http://www.pafa.net ----- Original Message ----- Chester Kozikowski, ILS-534-S70: Technology in Libraries, Assignment One: Part Two, pg. 34 From: Lori Ayre [mailto:loriayre@gmail.com] Sent: Thursday, October 20, 2011 9:16 AM To: lita-l@ala.org Cc: lita-l@ala.org Subject: [lita-l] Re: RE: Re: RE: open source website creation A lot if libraries use Joomla so be sure to check that out too. I think it falls between wordpress and drupal in the complex/robust scale. Sent from my iPhone 4 On Oct 20, 2011, at 7:42 AM, JAMIE BECK <jamie.beck@highpointnc.gov> wrote: An example of a library website using Wordpress: http://greensborolibrary.wordpress.com/ ----- Original Message ----From: Ian Walls [mailto:ian.walls@bywatersolutions.com] Sent: Thursday, October 20, 2011 8:38 AM To: lita-l@ala.org Subject: [lita-l] Re: RE: open source website creation Christine, I'd also recommend Wordpress. It's not just a blog; it's a full CMS, but at a much lighter-weight than Drupal or Joomla. For a small library, this would probably be the best compromise. It's well documented, pluggable and you can use wordpress.com for hosting if you don't want to run your own server (you can still have your own domain point at the wordpress.com server, though!) Cheers, -Ian On Thu, Oct 20, 2011 at 8:28 AM, JAMIE BECK <jamie.beck@highpointnc.gov> wrote: Chester Kozikowski, ILS-534-S70: Technology in Libraries, Assignment One: Part Two, pg. 35 I’ve used Wordpress (http://wordpress.com) for several websites I built during my MLIS studies. It is design for blogging but has capabilities to make it look more like a website. Hope this helps, Jamie ----- Original Message ----From: Christine Michaud [mailto:cmichaud1@comcast.net] Sent: Thursday, October 20, 2011 7:31 AM To: lita-l@ala.org Subject: [lita-l] open source website creation Hello, everyone. I am looking into open source web development software to develop a web site for a very small library. Drupal comes up a lot in discussions, but I was wondering if there are other programs that I should consider. If you are using open source web development tools, I was hoping you could briefly let me know what you are using, and what the pros and cons of that software is. Thank you, Christine Michaud, Indexer 27 James Rd. East Durham, CT 06422 (860) 349-0647 www.michaudindexing.com Chester Kozikowski, ILS-534-S70: Technology in Libraries, Assignment One: Part Two, pg. 36 Chester Kozikowski, ILS-534-S70: Technology in Libraries, Assignment One: Part Two, pg. 37 Subject: QR audio tour -----Original Message----From: Chester Kozikowski Sent: Thursday, September 08, 2011 9:06 AM To: 'Michael Whitchurch' Subject: RE: QR Code Audio Tour Good Morning Michael, Thank you so much for your response and for the link. I’ll happily follow up with any additional questions, but thank you again for your time and help! Best, ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ Chester Kozikowski Educational Technology Specialist Boston College Law Library 885 Centre Street Newton Centre, MA 02459 (617) 552-8606 chester.kozikowski@bc.edu @chestergk -----Original Message----From: Michael Whitchurch [mailto:michael_whitchurch@byu.edu] Sent: Wednesday, September 07, 2011 5:11 PM To: Chester Kozikowski Subject: QR Code Audio Tour Chester Kozikowski, ILS-534-S70: Technology in Libraries, Assignment One: Part Two, pg. 38 Chester, I was forwarded this e-mail in hopes that I would respond to your questions. While I have not done a QR code audio tour for an exhibit, I did create the codes for our library audio tour (required by all freshman students). You are looking for specifics on how I implemented the codes. The process is simple, and is described in more detail at http://www.ala.org/ala/mgrps/divs/acrl/events/national/2011/papers/qr_codes.pdf. In brief, here are some keys to success that I found. The content the codes link to needs to add value to the experience. Simply linking to content that is already on the exhibit description does not add value. Brand the codes if you can with an image or color, thus making the code a little more interesting. If it is possible, track the usage for future information. If you want more information, let me know. Give some instruction on the codes at the beginning of the exhibit so users will know what to do with them. It is possible that many visitors will need to install an app, if you are expecting them to use their own devices. If you have any further questions, I would be happy to respond. Thanks, Michael ~~~~~~~~~~~~~~~~~~~~~~~~~~ Michael J. Whitchurch, MLIS Learning Commons Department Chair Harold B. Lee Library Brigham Young University 3326 HBLL Provo, UT 84602 (801) 422-6345 michael_whitchurch@byu.edu Chester Kozikowski, ILS-534-S70: Technology in Libraries, Assignment One: Part Two, pg. 39 -----Original Message----From: David Woodbury [mailto:david_woodbury@ncsu.edu] Sent: Tuesday, September 06, 2011 4:51 PM To: lita-l@ala.org Subject: [lita-l] Re: QR Audio Tour Chester, The Digital Library Initiatives group at NCSU Libraries has worked on related projects. The details are here: http://www.lib.ncsu.edu/dli/projects/mobileexhibits/ Best, David -----Original Message----From: Meier, Carolyn [mailto:cmeier@vt.edu] Sent: Tuesday, September 06, 2011 10:47 AM To: Chester Kozikowski Subject: Re: [lita-l] QR Audio Tour Good morning Chester, Our classroom manager, Neal Henshaw just put together an audio tour for us. His contact information is nhenshaw@vt.edu and his phone number is 540-231-8576. He would be a great help to you. Carolyn Meier -Carolyn Meier Instructional Services Librarian Rm. 3007 Newman Library Virginia Tech 540-231-9861 cmeier@vt.edu<mailto:cmeier@vt.edu> ~Go Hokies!!~ -----Original Message----- Chester Kozikowski, ILS-534-S70: Technology in Libraries, Assignment One: Part Two, pg. 40 From: Chester Kozikowski [mailto:chester.kozikowski@bc.edu] Sent: Tuesday, September 06, 2011 10:42 AM To: lita-l@ala.org Subject: [lita-l] QR Audio Tour Hi All, We’re going to attempt to do an audio tour with QR codes for an upcoming exhibit in our rare book room. While I am sure this has been a topic before, I wondered if anyone who had done this before had any advice or resources that would be helpful. I’m seeing a lot of write ups about how successful these tours have been in libraries, but have found very little about how it is actually done behind the scenes. Any suggestions are welcome! Thank you, ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ Chester Kozikowski Educational Technology Specialist Boston College Law Library 885 Centre Street Newton Centre, MA 02459 (617) 552-8606 chester.kozikowski@bc.edu @chestergk Chester Kozikowski, ILS-534-S70: Technology in Libraries, Assignment One: Part Two, pg. 41 Subject: SMART boards in libraries -----Original Message----From: Chester Kozikowski [mailto:chester.kozikowski@bc.edu] Sent: Monday, October 03, 2011 1:47 PM To: lita-l@ala.org Subject: [lita-l] RE: RE: SMART boards in libraries Hi Julie, In large lecture halls I could see this podium thing being a great solution. That has always been my concern with smart boards, how could someone reach 20 feet? I had no idea about this podium offering. I also saw the Smart Slate, I had used something like that in the past and it never caught on. People thought it was a bit clunky at the time, but they could be improved now. For starters they don’t have as many buttons as the product I have. If your solution needs to be portable, that might be something to Best, ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ Chester Kozikowski Educational Technology Specialist Boston College Law Library 885 Centre Street Newton Centre, MA 02459 (617) 552-8606 chester.kozikowski@bc.edu @chestergk -----Original Message----From: Abigail Goben [mailto:abigailgoben@gmail.com] Sent: Friday, September 30, 2011 2:14 PM To: lita-l@ala.org Subject: [lita-l] Re: SMART boards in libraries Chester Kozikowski, ILS-534-S70: Technology in Libraries, Assignment One: Part Two, pg. 42 Hi Julie, We have one in a study room at the Health Sciences Library. Students can check the room out for up to three hours. We've used it a couple of times for very small class presentations when our classroom was booked. Abigail -----Original Message----From: Blansett, Jim [mailto:jblanset@ua.edu] Sent: Friday, September 30, 2011 2:00 PM To: lita-l@ala.org Subject: [lita-l] RE: SMART boards in libraries Julie, I’m a real fan of the Smartboard “Sympodium.” It acts as a replacement for your monitor in a lab setting, and does everything a full size Smartboard does. http://bit.ly/n1wjM7 Jim -Jim Blansett Asst. Professor and Information Resources Librarian Box 870266 - Tuscaloosa, AL 35487-0266 (205) 348-1506 (Phone) (205) 348-1506 (Fax) jim.blansett@ua.edu Chester Kozikowski, ILS-534-S70: Technology in Libraries, Assignment One: Part Two, pg. 43 "If we knew what it was we are doing, it would not be called research, would it?" -Albert Einstein -mail -vous vraiment imprimer ce courriel? Pensons à l'environnement ... -----Original Message----From: Laura Krier [mailto:laura.krier@gmail.com] Sent: Friday, September 30, 2011 1:59 PM To: lita-l@ala.org Subject: [lita-l] Re: SMART boards in libraries We have smart boards installed in our office (not technically a library), and apparently (this was before my time here) no one ever received training on them, so they aren't used. I think this speaks to making sure that if you do install one for patron use, you have to be sure to provide really clear, selfadministered training for their use, because I guess they are perhaps more complicated than one might assume. But I think that can be done in an effective way, so good luck! Laura -----Original Message----- From: Zena McFadden [mailto:zenamcfadden@yahoo.com] Sent: Friday, September 30, 2011 1:55 PM To: lita-l@ala.org Subject: [lita-l] Re: SMART boards in libraries Dear Julie, I am a high school librarian. I have a portable Smart Board in my library and I use it all the time. Especially for professional development. Chester Kozikowski, ILS-534-S70: Technology in Libraries, Assignment One: Part Two, pg. 44 I would advise any librarian to have one. Zena -----Original Message----From: Julie Styles [mailto:jstyles@avonctlibrary.info] Sent: Friday, September 30, 2011 12:54 PM To: lita-l@ala.org Subject: [lita-l] SMART boards in libraries Hi all… Our library is considering a SMART board for our computer lab in our new building, and/or a portable one to use wherever we need it. Do any of you have SMART boards in your libraries? How do you use them (what kinds of instruction/presentations/etc,)? Do you make it available to your patrons? Any insight, advice, etc. would be appreciated. Thanks! Julie Styles Technology and Technical Services Manager Avon Free Public Library 281 Country Club Rd., Avon, CT. 06001 Ph: 860-673-9712 Fax: 860-675-6364 Chester Kozikowski, ILS-534-S70: Technology in Libraries, Assignment One: Part Two, pg. 45 jstyles@avonctlibrary.info www.avonctlibrary.info Chester Kozikowski, ILS-534-S70: Technology in Libraries, Assignment One: Part Two, pg. 46 Subject: Technology instruction at library for late adopters/technology adverse patrons? -----Original Message----From: deanna contrino [mailto:deanna.contrino@gmail.com] Sent: Thursday, November 17, 2011 6:25 PM To: lita-l Subject: [lita-l] Summary of instruction advice for technology-averse patrons Hi there -Below is a summary of the suggestions I received, along with (I hope) appropriate credit to everyone. Again, many thanks. Librarians are the most generous (and supportive) source of information I know. Deanna Contrino from Cherie Bronkia: create tutorials..either screenshots, screen cast or video of the basic issues that patrons bring to you. Having an area for these tutorials on your website might help with the simple computer functions. Rather than spending a lengthy stint helping someone through a simple process, you can show them the link to click for the tutorial. They can rewind the tutorial for anything that didn't make sense and they still can come back to you if, after viewing the tutorial, should they still have questions. from Chester Kozikowski: give tech-averse patrons an opportunity to work through the problem while you are helping. We often offer little video captures here as well to supplement/remind/give people the anytime option. . . . . Jing . . . tends to keep us brief and still gets the point across . . . . maybe use other videos already created like Common Craft http://www.commoncraft.com/ from Carol Bean: A few years old, but still has some resources which may be helpful. http://beanworks.clbean.com/computers-older-adults-and-libraries/ from Michael McEvoy . . . . New User Tutorial to provide beginners with the necessary mouse skills to get started: http://tech.tln.lib.mi.us/tutor/ Chester Kozikowski, ILS-534-S70: Technology in Libraries, Assignment One: Part Two, pg. 47 from Jamie Hollier: . . . . tech training resources compilation: http://coloradovirtuallibrary.org/btop/content/trainer-resources The GCF Learn Free Grovo Teach Parents Tech digitalliteracy.gov from Fred Stoss: . . . . can you do a video capture and provide 5-minute "Bytes of Instruction" to highlight most frequent requests in finve minutes or less. from Christine Michaud: NIH workshops . . . . . "A Toolkit for Trainers" from the National Institute on Aging has an "Internet Basics" at: http://nihseniorhealth.gov/toolkit/toolkitfiles/pdf/Module_1.pdf as well as a "Quick Tips for a Senior-Friendly Classroom" at: http://nihseniorhealth.gov/toolkit/toolkitfiles/pdf/QuickTips.pdf from John H. Norris: . . . . . tell your new users they cannot break the computer . . . . . explain to one class what the little circle on the power switch meant. from Paula Weaver: . . . . Connecticut Distance Learning Consortium – Basic Online Skills (http://www.ctdlc.org/remediation/index.html) Palm Beach County Library System (http://www.pbclibrary.org/mousing/) o Mousing Around o Mousercising from Pat Ball: . . . . .http://www.digitalliteracy.gov . . . . promot[es] digital literacy . . . ask[s] for librarians input . . . . . . . . . http://www.gcflearnfree.org/ . . . . by Good will . . . . over 200 computer literacy lessons including basics; . . . . information and lessons for both learners and for those who teach the classes. Chester Kozikowski, ILS-534-S70: Technology in Libraries, Assignment One: Part Two, pg. 48 from Mary Ann Cura: . . . . Technology Literacy Collaborative centralized curriculum resources http://tlcmn.org/digital-inclusion/curriculum . . . . includes excellent resources tested with people from diverse age groups and cultural backgrounds. -----Original Message----From: VanCura, MaryAnn (MDE) [mailto:MaryAnn.VanCura@state.mn.us] Sent: Wednesday, November 16, 2011 3:38 PM To: lita-l@ala.org Subject: [lita-l] Re: Technology Instruction at library for late adopters/technology averse patrons? The Technology Literacy Collaborative centralized curriculum resources here, http://tlcmn.org/digital-inclusion/curriculum. It includes some excellent resources tested with people from diverse age groups and cultural backgrounds. Best wishes for your important efforts! Mary Ann Mary Ann Van Cura Library Development & Continuing Education Coordinator State Library Services 1500 Highway 36 West Roseville, MN 55113 651-582-8632 voice 651-582-8752 fax maryann.vancura@state.mn.us education.state.mn.us/MDE/Learning_Support/Library_Services -----Original Message----From: Patricia Ball [mailto:patball@att.net] Sent: Wednesday, November 16, 2011 1:04 PM To: lita-l@ala.org Subject: [lita-l] Re: Technology Instruction at library for late adopters/technology averse patrons? Try this website by Federal Government which is promoting digital literacy and also asking for librarians input. Chester Kozikowski, ILS-534-S70: Technology in Libraries, Assignment One: Part Two, pg. 49 http://www.digitalliteracy.gov One featured site that I found really useful is the learnforfree by Good will it has over 200 computer literacy lessons including basics. http://www.gcflearnfree.org/ The site has information and lessons for both learners and for those who teach the classes. Pat Ball -----Original Message----From: John Norris [mailto:norrisj@queens.edu] Sent: Monday, November 14, 2011 6:26 PM To: lita-l@ala.org Subject: [lita-l] RE: Technology Instruction at library for late adopters/technology averse patrons? I hope this is a helpful tip: back in the very olden days of yore, when a personal computer had two floppy drives, not so old but newbie computer users were afraid they would break the machines. Please tell your new users they cannot break the computer. I heard on instructor explain to one class what the little circle on the power switch meant. John J Norris, MLS Instruction and Public Services Librarian Everett Library Queens University of Charlotte 704 337-2278 direct 704 337-2517 fax www.queens.edu/library Thrive. -----Original Message----From: Christine Michaud [mailto:cmichaud1@comcast.net] Sent: Monday, November 14, 2011 4:09 PM To: lita-l@ala.org Chester Kozikowski, ILS-534-S70: Technology in Libraries, Assignment One: Part Two, pg. 50 Subject: [lita-l] Re: Technology Instruction at library for late adopters/technology averse patrons? There are a couple of workshops from the National Institutes of Health that might be of use to you. "A Toolkit for Trainers" from the National Institute on Aging has an "Internet Basics" at: http://nihseniorhealth.gov/toolkit/toolkitfiles/pdf/Module_1.pdf as well as a "Quick Tips for a Senior-Friendly Classroom" at: http://nihseniorhealth.gov/toolkit/toolkitfiles/pdf/QuickTips.pdf Both of these are aimed at seniors but a lot of the information would be relevant for any techaverse patrons. Best, Christine Michaud, Indexer 27 James Rd. East Durham, CT 06422 (860) 349-0647 www.michaudindexing.com -----Original Message----From: Jamie Hollier [mailto:jamie@coloradovirtuallibrary.org] Sent: Monday, November 14, 2011 3:29 PM To: lita-l@ala.org Subject: [lita-l] Re: Re: Technology Instruction at library for late adopters/technology averse patrons? Hi Deanna, I am the Project Coordinator for Colorado's Public Computer Centers (a BTOP grant project). We have a few tech training resources complied here: http://coloradovirtuallibrary.org/btop/content/trainerresources The GCF Learn Free, Grovo, Teach Parents Tech, and digitalliteracy.gov may be good places to start. Additionally, we are working on creating our own and will have more posted to that site within the next few months. Hope this helps! Jamie Chester Kozikowski, ILS-534-S70: Technology in Libraries, Assignment One: Part Two, pg. 51 -----Original Message----From: Michael McEvoy [mailto:mmcevoy@northvillelibrary.org] Sent: Monday, November 14, 2011 3:02 PM To: lita-l@ala.org Subject: [lita-l] Re: Technology Instruction at library for late adopters/technology averse patrons? We created the New User Tutorial to provide beginners with the necessary mouse skills to get started. You can find this online at: http://tech.tln.lib.mi.us/tutor/ At Northville, we used this as part of training for awhile until we essentially ran out of persons in need of that level of training, and they had moved up to more advanced training needs. -----Original Message----From: Carol Bean [mailto:clbean@gmail.com] Sent: Monday, November 14, 2011 2:19 PM To: lita-l@ala.org Subject: [lita-l] Re: Re: Technology Instruction at library for late adopters/technology averse patrons? A few years old, but still has some resources which may be helpful. http://beanworks.clbean.com/computers-older-adults-and-libraries/ Carol Bean On Mon, Nov 14, 2011 at 2:06 PM, cherie bronkar <cheriebr35@yahoo.com> wrote: One thing I might suggest, is that you create tutorials..either screenshots, screen cast or video of the basic issues that you patrons bring to you. Having an area for these tutorials on your website might help with the simple computer functions. The thing that happens with this is you will still get the questions, but rather than spending a lengthy stint helping someone through a simple process, you can show them the link to click for the tutorial. They can rewind the tutorial for anything that didn't make sense and they still can come back to you if, after viewing the tutorial, should they still have questions. Chester Kozikowski, ILS-534-S70: Technology in Libraries, Assignment One: Part Two, pg. 52 It teach online courses and find many students lack skills they have to have for online courses. I found that visual aids work better for these students, since they are not on site for help....hope this works for your situation as well. Cherie -----Original Message----From: Chester Kozikowski [mailto:chester.kozikowski@bc.edu] Sent: Monday, November 14, 2011 2:14 PM To: lita-l@ala.org Subject: [lita-l] RE: Re: Technology Instruction at library for late adopters/technology averse patrons? Hi Deanna, I think your (borrowed) idea is great for teaching technology. It has been my experience that with technology adverse people, it’s really helpful to give them an opportunity to work through the problem while you are helping. We often offer little video captures here as well to supplement/remind/give people the any-time option. We’ve had a lot of luck playing with Jing, it tends to keep us brief and still gets the point across. You may want to look around first though, you may be able to use other videos already created like Common Craft http://www.commoncraft.com/. Best of luck, ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ Chester Kozikowski Educational Technology Specialist Boston College Law Library 885 Centre Street Newton Centre, MA 02459 Chester Kozikowski, ILS-534-S70: Technology in Libraries, Assignment One: Part Two, pg. 53 (617) 552-8606 chester.kozikowski@bc.edu @chestergk -----Original Message----From: cherie bronkar [mailto:cheriebr35@yahoo.com] Sent: Monday, November 14, 2011 2:07 PM To: lita-l@ala.org Subject: [lita-l] Re: Technology Instruction at library for late adopters/technology averse patrons? One thing I might suggest, is that you create tutorials..either screenshots, screen cast or video of the basic issues that you patrons bring to you. Having an area for these tutorials on your website might help with the simple computer functions. The thing that happens with this is you will still get the questions, but rather than spending a lengthy stint helping someone through a simple process, you can show them the link to click for the tutorial. They can rewind the tutorial for anything that didn't make sense and they still can come back to you if, after viewing the tutorial, should they still have questions. It teach online courses and find many students lack skills they have to have for online courses. I found that visual aids work better for these students, since they are not on site for help....hope this works for your situation as well. Cherie -----Original Message----From: "deanna.contrino@gmail.com" <deanna.contrino@gmail.com> To: lita-l@ala.org Sent: Monday, November 14, 2011 1:50 PM Subject: [lita-l] Technology Instruction at library for late adopters/technology averse patrons? Hi there -I am a MLIS student at Southern Connecticut State working part-time at a small public library in Southern Maine where we have a fair number of patrons who come into the library for the purpose of using the public access computers but require a lot of one-on-one attention/instruction from staff to do anything. Chester Kozikowski, ILS-534-S70: Technology in Libraries, Assignment One: Part Two, pg. 54 The reference librarian and I are considering putting together a workshop or series of workshops for these patrons (i.e. "how to send email" - I stole the idea from Jessamyn West and "Without a Net"). I am wondering about others' experience instructing technology averse patrons (Those who are very intimidated by the computer/Internet) as a group or links to resources you think would be helpful. All suggestions are welcome. Cheers, Deanna Contrino To maximize your use of LITA-L or to unsubscribe, see http://www.lita.org/ala/mgrps/divs/lita/litamembership/litaldisclists/litalotherdiscussion.cfm Chester Kozikowski, ILS-534-S70: Technology in Libraries, Assignment One: Part Two, pg. 55 Subject: Twitter/FB and conversations -----Original Message----From: Chester Kozikowski Sent: Tuesday, October 11, 2011 11:50 AM To: 'Amanda Goodman' Subject: RE: Twitter/FB and conversations I’m in the same boat, I feel like I’m intruding if I start a conversation with people who follow us. Most times I’ll just do a RT and leave it at that. So far I haven’t heard any exciting stories or examples, but if I do I’ll happily share them. Thanks, ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ Chester Kozikowski Educational Technology Specialist Boston College Law Library 885 Centre Street Newton Centre, MA 02459 (617) 552-8606 chester.kozikowski@bc.edu @chestergk -----Original Message----From: Amanda Goodman [mailto:agoodman@darienlibrary.org] Sent: Tuesday, October 11, 2011 10:48 AM To: Chester Kozikowski Subject: Twitter/FB and conversations Chester Kozikowski, ILS-534-S70: Technology in Libraries, Assignment One: Part Two, pg. 56 Dear Mr. Kozikowski, I have been the head of social media interactions (fancy words!) for my LIS program and here at Darien Library. So far I can report the exact same thing: no one interacts. The most responses we get might be for #Fridayreads and then rarely any other conversation. I watch the accounts looking for chances to respond, but very little is directed towards us. I can see what the people we’re following have to say, but I feel that it would be creepy to just jump in reply to them using the Library’s account. I’m very interested in hearing of any innovative ways other libraries are getting people to engage with the Library via social media. Best, Amanda Goodman User Experience Librarian Darien Library -----Original Message----From: Chester Kozikowski [mailto:chester.kozikowski@bc.edu] Sent: Tuesday, October 11, 2011 8:53 AM To: lita-l@ala.org Subject: [lita-l] Twitter/FB and conversations Morning all, We have been using twitter/facebook for some time now and while we’re having a lot of positive reinforcement from within, but we get little interaction with our patrons (or anyone!). I wondered if there were any success stories/examples communicating with patrons through these technologies? And if so, any techniques are welcome! I once read about a scavenger hunt, which is a neat idea, but we’re hoping to get some more sustained conversation going. Chester Kozikowski, ILS-534-S70: Technology in Libraries, Assignment One: Part Two, pg. 57 Thanks, ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ Chester Kozikowski Educational Technology Specialist Boston College Law Library 885 Centre Street Newton Centre, MA 02459 (617) 552-8606 chester.kozikowski@bc.edu @chestergk Chester Kozikowski, ILS-534-S70: Technology in Libraries, Assignment One: Part Two, pg. 58 Subject: Virtual reference-Rutgers grant -----Original Message----From: Chester Kozikowski [mailto:chester.kozikowski@bc.edu] Sent: Friday, October 21, 2011 10:39 AM To: lita-l@ala.org Subject: [lita-l] RE: Re: Virtual Reference-Rutgers grant That's a very interesting study, I look forward to their discoveries as I think everyone is currently trying to find the right solution. Has anyone use LibAnswers? We toyed around with the idea a bit but so far it hasn't gone anywhere. Anyhow, to answer your original questions... What forms of it does your library use? IM (Meebo), Text (Google Voice), email > Which are the most effective? email > Which are the least effective? Text > Do you use vendors for this service? Everything we use is free. > Which type of reference service do your patrons use most often virtual > or actual? Actual. ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ Chester Kozikowski Educational Technology Specialist Boston College Law Library 885 Centre Street Newton Centre, MA 02459 (617) 552-8606 chester.kozikowski@bc.edu @chestergk -----Original Message----From: Karen Weaver [mailto:melvil4u@gmail.com] Sent: Thursday, October 20, 2011 12:28 PM To: lita-l@ala.org; thombrop@aol.com Subject: [lita-l] Re: Virtual Reference-Rutgers grant Chester Kozikowski, ILS-534-S70: Technology in Libraries, Assignment One: Part Two, pg. 59 This may be of interest to your Virtual Reference question recently. Also you should post your question to other forums where more reference librarians would be able to share more as well in addition to LITA/tech , please excuse any duplications ---cheers, Karen Weaver via Rutgers University School of Communication & Information -news "Radford, Shah Receive $250K to Study and Improve Virtual Reference Services" http://comminfo.rutgers.edu/news/radford-shah-receive-250k-to-study-and-improve-virtualreference-services.html EXCERPTS only: ..."A research project at the School of Communication and Information, funded with a $250,000 grant from the Institute of Museum and Library Services, seeks to answer that question. Library and information science professors Marie Radford and Chirag Shah, along with Lynn Silipigni Connaway from the Online Computer Library Center (OCLC) will spend the next two years studying both virtual reference services and social Q&A to figure out how to combine the best of both worlds." "The project, titled "Cyber Synergy: Seeking Sustainability through Collaboration between Virtual Reference and Social Q&A Sites," builds on an earlier collaborative project between the two organizations that was funded by IMLS. The newly awarded IMLS grant represents about 45 percent of overall funding for the project, with the remainder coming from Rutgers and OCLC." "Those who use a library increasingly do so from their homes, using virtual reference services. They reach reference librarians via live chat, social networking sites, mobile applications, instant messaging, texting, and other mediated platforms."... EXCERPTS On 10/20/11, thombrop@aol.com <thombrop@aol.com> wrote: > > As part of my work at Southern CT State University, one of my courses > is investigating the use of virtual reference. > > What forms of it does your library use? > Which are the most effective? > Which are the least effective? > Do you use vendors for this service? > Which type of reference service do your patrons use most often virtual > or actual? Chester Kozikowski, ILS-534-S70: Technology in Libraries, Assignment One: Part Two, pg. 60 > > Thank you. > > Thomas Brophy > Southern CT State University > -----------------Karen Weaver, MLS Electronic Resources Statistician Collection Management Duquesne University, Gumberg Library Pittsburgh PA email: weaverk@duq.edu Gmail : melvil4u@gmail.com