Storm Restoration Support Training
Level 100 T
Transportation
and
Vendor
Support
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Storm Restoration Support Training
Contents
• Overview
• Objectives
- Topics for Training
• Safety
• Job Site Awareness
• Travel & Traffic Safety
• Personal Protective Equipment
• Radio Operations
Appendix
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Storm Restoration Support Training
Overview
During major storm events Entergy resources require support
to sustain multi day restoration processes. To provide this
assistance many Entergy employees are pressed into service.
Often times these vital assignments are quite different from
their normal duties .
The training you are about to receive is to prepare you to safely
deliver Transportation and Vendor support for the storm
restoration process. You will learn to safely access job sites,
work in staging areas, travel safely, learn what and how to use
personal protective equipment and how to use company radios.
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Storm Restoration Support Training
Objectives
• To deliver key information to enable Transportation and Vendor
support employees to safely and effectively deliver their
services to storm restoration resources.
• The intent of the training is to provide an overview and is not
intended to be exhaustive. Employees participating in any
storm restoration activity should understand there are risk
involved and every opportunity to mitigate any risk should be
actuated.
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Storm Restoration Support Training
Safety will always be the first
consideration in all company activities and
that includes supporting storm activities.
No Task will be undertaken that cannot
be completed safely and in compliance
with Entergy’s safety rules and procedures.
Each Employee is responsible and accountable for their
safety compliance and performance and is encouraged to report for
correction any unsafe condition they discover both in facilities and
work procedures.
Entergy’s Safety Policy can be found in the appendix of the presentation
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Storm Restoration Support Training
Entergy’s
12 Safety Principles
1.
2.
3.
4.
5.
All injuries are preventable
People are the most critical element
Line organizations are responsible for safety
All operating exposures can be controlled
Management is responsible for establishing a safe work environment
and Clear Expectations for Safety Performance
6. Safety is good business
7. Management must audit performance
8. Our work is never so urgent or important that we cannot take time
to do it safely
9. Deficiencies must be corrected promptly
10.Employees must be trained to safely perform all assigned tasks and
accountable for applying these skills on the job
11.Safety is a condition of employment
12.Off-the-Job safety is an Important part of overall safety efforts.
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Storm Restoration Support Training
We Need to Know
Employees, Agents and Contractors
are responsible for performing duties consistent with their
respective business unit’s safety policies and rules, and
intervening and/or stopping work when others violate Cardinal
Rules. All employees, agents and contractors of Entergy shall
immediately report known, suspected, or potential violations of
this Policy by following the procedures described in the
Reporting Violations Policy.
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Storm Restoration Support Training
RESTORATION PROCEDURES
Hazard Assessment/Tailboard Conference
A structured documentation discussion between the employee
in charge and other applicable employees explaining the
method of accomplishing the task/job to ensure everyone
understands their role from a safety aspect as well as
production and quality during the execution of the job.
This discussion shall be completed before the job begins.
Rule 1.36 & 1.37
NOTE: An employee working alone shall perform a job briefing
NOTE: If additional workers arrive at the site after the initial hazard
assessment, the employee in charge is required to conduct a
briefing with all employees to ensure the additional workers are
abreast of the work site conditions and understand their roles.
Entergy’s Job Briefing/Tailboard Conference Policy can be found
in the Entergy Safety Manual.
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Storm Restoration Support Training
Job Site Awareness
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Storm Restoration Support Training
JOB SITE AWARENESS
Hazards
can be
found all around you!
Use the Entergy’s Hazard
Assessment process to
identify all hazards!
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Storm Restoration Support Training
• What are the hazards associated with
the task?
- Traffic
- Suspended Loads
- Working on a major Hwy
• What are the steps you are taking to
control the hazard?
- Use defensive driving (Smith System 5 Keys)
- Wear Proper PP&E (hard hat, gloves, goggles, etc.)
- Proper barricading, flag traffic
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Storm Restoration Support Training
JOB SITE AWARENESS
Before entering any job site
contact the person in
charge. You are required to
sign the Hazard Assessment
Form.
• The form is intended to
identify all known hazards
and alert all workers of your
presence on the job site.
• Be sure all workers
understand your purpose.
• Notify crew leader when you
are leaving the job site.
•
- These are important steps to
insure you are accounted for
in the area that crew leader is
controlling.
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Storm RestorationTailboard
Support
Training
/ Hazard Assessment Form
- Crew Work - OH / UG / Network
Date 01/01/06 Time 7:00a.m. Job No. 06-9876 Physical Location
123 Apple St.
Crew Leader
Substation Avondale Circuit # WO324 Non Auto Y N Device # 12345 Hold Tag # W191776
LOCAL EMERGENCY #___911____________ LOCAL DOC # 374-4462
Crew Members Reviewed HA and Sign: Joe Jones Bill Smith Bob Lee Jim Johnson
Job Steps / Sequence
Potential Hazards
1 Prepare for the
Broken lights, Pole
Steps to control the Hazard
Have broken lights repaired, Install light on the end
extending behind pole trailer.of pole
drive, vehicle
inspection
2 Load pole on trailer Pole rolling off pole pile.
This is an example of a Hazard
Assessment Form filled out
before the crew sets a new
pole in an energized zone.
3 Drive to location
Additional traffic hazards
due to pole trailer
4 Secure worksite
Traffic
5 Prepare worksite
Energized conductors
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Digging hole near u.g.
utilities
Overhead hazards
Do not stand between pole pile and trailer while
attempting to load pole.
Bucket truck will follow digger derrick/pole trailer
and watch for unseen hazards the derrick truck
driver cannot see.
Put out cones and signs, wear traffic vest, barricade
worksite
Put feeder breaker on Non-Auto, Ground digger
derrick. Install cover up on the conductors, and
insulated pole cover. Wear rubber gloves.
Hand dig hole until others utilities are located.
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Setting pole in near
energized lines
Do not stand under the suspended pole while it is
being unloaded and set. Wear hard hat.
Ground man will need to wear rubber gloves while
guiding pole.
9 Clean up worksite
Excess mud
Remove excess mud that would create tripping hazards
10 Drive back to office
Heavy traffic
Be alert of impatient drivers
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All crewmembers were questioned as to their job assignments and hazards associated with the assignment.
What feed back was given -___________________________________________________ _________________________
Do you have the needed personnel, equipment and tools to perform job tasks safely? Y N
Special needs identified________________________________________________________________________________
Discuss and focus on required PPE? Y N Which consist of Traffic Vest, Rubber sleeves and gloves
Discuss and focus on required cover up? Y N Which consist ________________________________________________
Poles to be climbed or work performed on have been sounded and probed by whom? _______________________________
Energized or de-energized ungrounded conductors and /or equipment have been properly covered with protective devices.
Line clearance required? Y N Name of Clearance Holder on Site________________________________________
Are all involved employees’ names listed on the Clearance Form? Y N Procedures to follow listed below:
i
a visible air gap with openings properly tagged and men working signs installed;
test to verify
the lineflags
or equipment
is de-energized;
ii adequate grounds installed
and ground
using required
PPE.
Discuss possible personal injury and an emergency procedure to follow if occurs.
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John Doe
Storm Restoration Support Training
Job Briefing / Tailboard Conference / Hazard Assessment:
Where do I begin ?
• Identify all Job Steps/Sequence
associated with the project.
• Identify the Potential Hazards
associated with the Job Steps/Task.
• What steps will you take to Control
the Hazards ?
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Storm Restoration Support Training
Job Briefing / Tailboard Conference / Hazard Assessment:
• The following slide is the back of a
transportation Hazard Assesment Form
• The back is used for a guide to identify
hazards associated with the task or job
you are about to complete.
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Storm Restoration Support Training
Tailboard Before Each Step……….As You Think, So You Go!
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Storm Restoration Support Training
Job Briefing / Tailboard Conference / Hazard Assessment:
• The following slide is the
Hazard Assessment Form
used by Transportation
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This is an
example of how
the form should
be filled out by
mechanics.
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Storm Restoration Support Training
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Storm Restoration Support Training
JOB SITE AWARENESS
When pulling up to a Job Site
ask “
WHY
”
“WHY” is everyone wearing hard hats?
“WHY” are there cones around the trucks?
“WHY” is there work site protection?
(cones and/or caution tape)
“WHY” is everyone wearing rubber gloves?
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Storm Restoration Support Training
JOB SITE AWARENESS
WHY?
These signs are
there to warn all
to stay away
from equipment.
Pay attention
and keep a safe
distance and
never touch
equipment while
on the job site.
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Storm Restoration Support Training
Other Hazards to Consider
•Low or downed wires
•Animals
They can come out from anywhere so be alert!!
•Insects
Use repellents. Take care of this before you start
work.
•Falling tree limbs or low hanging limbs
•Falling Icicles
•Unknown terrain (inclines, holes, etc.)
-Result in slips trips and falls. These accidents most
frequently impact our employees
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Storm Restoration Support Training
Any questions about safety ?
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Storm Restoration Support Training
Traveling Safely
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Storm Restoration Support Training
Traveling Safely
• Major Storm requiring support will in most
cases require traveling.
• Most of the traveling will require driving.
• This traveling can take the form of self
directed or convoy.
• The next few slides will discuss safe driving
techniques for both modes of travel.
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Storm Restoration Support Training
Traveling Safely
Driving safely requires one to drive defensively
•Entergy’s Utility Operations
group has been training its Craft
employees on the Smith
Defensive Driving System
•Reference to Smith System
Training Refresher Tapes
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Storm Restoration Support Training
REMEMBER THE 5 KEYS
 AIM HIGH IN STEERING
Ø Look ahead a minimum of 15 seconds
 GET THE BIG PICTURE
Ø Maintain a 4 second buffer when following
Ø Scan mirrors every 5 to 6 seconds
 KEEP YOUR EYES MOVING
Ø Avoid focusing on one object for more than 2 seconds
 LEAVE YOURSELF AN OUT
Ø Surround yourself with space
 MAKE SURE THEY SEE YOU
Ø Establish eye contact
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Storm Restoration Support Training
IF YOU MUST BACK
REMEMBER THE 5 KEYS (to Backing)
 AIM HIGH IN STEERING
Ø Choose the safest location possible
 GET THE BIG PICTURE
Ø Search for all potential hazards
 KEEP YOUR EYES MOVING
Ø Scan, don’t fixate
 LEAVE YOURSELF AN OUT
Ø Surround yourself with space
 MAKE SURE THEY SEE YOU
Ø Use warning devices - Establish eye contact
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Storm Restoration Support Training
Any questions about driving safety ?
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Storm Restoration Support Training
Traveling Safely
In
Convoys
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Storm Restoration Support Training
Convoy Control Components
 Planning
 Understanding the Plan
 Driving
 Managing the Staging Area
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Storm Restoration Support Training
Planning
Convoy Control
•The first step is careful and thorough planning
•Things to know
•Starting point
•Destination
•The route
•Formation of convoy
•Planned fuel, food, relief stops
•Traveling speed
•How to communicate while convoying
•Number of vehicles to convoy
•Staging of vehicles at the destination
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Storm Restoration Support Training
Convoy Control
Understanding the Plan
• Know the route
• What roadways will be traveled while convoying?
* Always be prepared for unexpected detours
due to roadway conditions or a change in destination.
•Check your vehicle
• You are responsible for the vehicle and its contents
* Secure all cargo
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Storm Restoration Support Training
Convoy Control
Understanding the Plan
• Formation of convoy
• Position slower vehicles towards the front of convoy to
assist in maintaining the maximum speed of the convoy
• Position mechanics vehicle at the end of convoy so quick
repairs can be made to disabled vehicles, if possible
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Storm Restoration Support Training
Driving
Convoy Control
Under no circumstances will any traffic laws be broken
while driving in a convoy.
All drivers
• must be alert of weather and road conditions
• must be aware of vehicles entering and exiting highways
• let public vehicles enter highway between convoying vehicles
• must be aware of public vehicles moving in and out of convoy
• must maintain a minimum of a 4 seconds of following space
under ideal conditions. More time should be allowed if
conditions warrant it.
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Storm Restoration Support Training
Driving
Convoy Control
Setting the Pace
• Lead vehicle must
• Maintain planned speed
• Maintain radio/telephone contact with the last vehicle
• Be prepared for emergency stops
• Be prepared to navigate convoy to a safe stopping location
should an unexpected stop be necessary
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Storm Restoration Support Training
Convoy Control
Driving
Setting the Pace
• Middle vehicles must
• Maintain planned speed
• Maintain visual contact with vehicles in front of and behind you
• Alert lead vehicle when problems are seen with vehicle preceding
you
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Storm Restoration Support Training
Convoy Control
Driving
Setting the Pace
• Last vehicle must
• Maintain planned speed
• Maintain visual contact with vehicle in front you
• Be prepared to notify leading vehicle if the convoy is too close
together or too far apart
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Storm Restoration Support Training
Convoy Control
Managing the Staging Area
•Extreme caution is needed when pulling into staging area
due pedestrian traffic.
•Only back if there are no other options.
•If a choice has to be made, back in or back out of a parking
spot, always back in.
•When backing always seek assistance.
•Place safety cones near your parked vehicle.
•Staging areas are to be considered work zones—wear
safety vest and proper eye protection PPE at minimum.
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Storm Restoration Support Training
Any questions about convoying ?
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Storm Restoration Support Training
Personal Protective Equipment
(PP&E)
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Storm Restoration Support Training
Personal Protective Equipment
Transportation and Vendor Support are
expected to use the following personal
protective equipment at a minimum:
Hard Hat
Safety Glasses
Safety Vest
Appropriate Gloves for task
Hard Sole Foot Ware
Employees are expected to choose the proper PPE.
The employee shall consider more protection is
better than less. A good rule of thumb is to set the
above equipment as minimum while delivering
services.
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Storm Restoration Support Training
Personal Protective Equipment
Head Protection
Hard Hats shall be worn when working in areas
where there is a potential for a head injury. Rule 4.5
Examples are but not limited to:
Working with or adjacent to suspended loads,
Working with or adjacent to booms or derricks in the air,
All tasks which require work aloft by climbing or aerial device.
Tree trimming, all energized line work, both hot stick and hands-on,
Using explosives,
Observing or working under any person working aloft,
When within the confines of a substation, or
Operating or working adjacent to excavating equipment (dozers, etc.)
NOTE: Employees operating equipment with overhead protection may remove their hard hat while
on the vehicle as long as overhead hazards do not exist
Employees who are near exposed electrical conductors shall wear company approved hard hats.
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Storm Restoration Support Training
Personal Protective Equipment
Eye Protection
Safety Glasses: Shall be worn when there is any
possibility of flying fragments, objects, large chips or
particles caused by drilling, sawing, or when an
electrical flash is possible. Rule 4.0
As Transportation and Vendor support you will be
delivering services to job sites. It is especially
important to have your safety glasses on when you
step out of a vehicle near a highly traveled road due
dust and road particles in the air stirred up from
moving vehicles. Safety glasses shall be worn within
the work zone of mechanics.
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Storm Restoration Support Training
Personal Protective Equipment
Safety Vest
While working in the confines of the right of way of a
public road, street, or highway, and exposed to
vehicle traffic, employees working on the ground
shall wear approved reflective safety vest that will
contrast the background. Rule 15.37
This includes Transportation and Vendor support
personnel who make temporary stops to deliver
services. It is recommended you have your vest on
before you exit the vehicle.
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Storm Restoration Support Training
Personal Protective Equipment
Leather Gloves
Leather gloves shall be worn when loading and
securing material for transport, using knives,
handling treated wood, grinding and drilling,
operating jack hammer, operating chain saws,
shovel work, climbing poles and steel structures,
sharpening climbing tools and at any time the hand
is exposed to cuts or abrasions. Rule 4.13
*Other types of gloves for mechanics shall be worn
as appropriate for the task---chemical gloves, work
gloves, & welding gloves as examples.
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Storm Restoration Support Training
Personal Protective Equipment
Foot Ware
Footwear shall be worn which provides appropriate
protection for individuals working in industrial sites, shop
areas, and/or field environments. Athletic, recreational,
canvas, fabric, or open toed footwear shall be prohibited
for personnel (including field supervisors) performing work
within these areas.
Hard soled boots or shoes shall be worn when there is a
possibility of punctures to the foot. Rule 4.11
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Storm Restoration Support Training
Any questions about
Personal Protective Equipment ?
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Storm Restoration Support Training
Radio Communication
During the restoration process you may be
asked to carry and communicate via an Entergy
2-way hand held radio.
This training will provide an overview of the
equipment and basic operating functions.
The goal is to enable you to communicate from
vehicle to vehicle and from a vehicle to station
by use of the 2-way radio.
This equipment is very expensive ($3,500) and
if you are assigned one you will be responsible
for its safe keeping and return.
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Storm Restoration Support Training
Radio Communication
• Uniformity, as far as practicable, in it’s operating procedures are
desirable because, the Company will be better able to facilitate joint
operations during widespread disaster; and to improve the efficiency
of the Company radio system.
• Entergy crews use clear communication and not 10-code in its radio
communication. The 10 code system is most recognizable when
listening to emergency organizations such as the police and fire
departments.
• Clear communication is clear and precise communication of a
message or set of orders. Care must be taken to ensure that the
message transmitted is clearly received and understood. In some
cases “echo protocol” is helpful but should not be used for casual
communication.
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Storm Restoration Support Training
Rules for Communicating
1.
2.
3.
4.
5.
6.
7.
Radios shall not be used when a telephone is available and
will not cause serious delay or inconvenience.
Think before you speak.
Use an even voice tone to transmit and never use profanity.
Repeat your messages only on request by the receiving
operator.
Answer promptly.
Pause every 30 seconds while transmitting to listen for
repeat requests or for emergency or urgent messages
Give priority to urgent or emergency messages.
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Storm Restoration Support Training
Safely Communicating
Radio Antenna- Company vehicles with antennas extending eight feet above the
ground shall not enter a substation until the antenna is forced
over and tied down.
• Blasting
- Care should be exercised not to use a radio transmitter when
transporting electric blasting caps or when within 100 feet of
where electric caps are being prepared for use.
• Refueling
- Radio communication should not be carried on while vehicle is
being refueled.
• Moving Vehicles
- Caution must be exercised when necessary to transmit while
driving because of the distracting influence of talking, listening
and manipulating the microphone. While in heavy traffic a driver
should avoid initiating a message except in case of emergency.
•
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Storm Restoration Support Training
Emergency (Orange Button)
On/Off Volume Control
Push to Talk
Button
Battery
Display
Seek assistance from an accomplished user to change
channels.
Leave all other settings in the same position as you
receive the unit.
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Storm Restoration Support Training
Appendix
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Storm Restoration Support Training
• Entergy Safety Policy
• Recommended Supplies
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Storm Restoration Support Training
Recommended Supplies
Supplies Needed for
Transportation and Vendor
Support
Cell Phone / Radio
Ice Cleats-(icy conditions)
Street Map
Rain Gear
Pen & Paper
Dog Repellent
Insect Repellent
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