TQF Document No. 3 (Course Specification)
Course Specification for EG 378
(Language Assessment)
Institution
Thammasat University
Campus / Faculty / Department Faculty of Liberal Arts; Department of
English
Section 1 General Information
1. Course Code and Course Title
EG 378 English for Business Organizations
2. Number of credits
3 credits (3-0-9)
3. Program
Bachelor’s Degree
4. Course Coordinator / Lecturer
Course Coordinator : Aj Danilo Poblete Jr.
Lecturer/s:
Aj Freek Olaf de Groot
Aj.Katherine Batac
5. Semester / Student’s Year or Batch
Semester 2 / 2013 various academic years
6. Pre-requisite
Have earned credits of EG 231 or Exemption and EG 242 or Exemption
7. Co-requisite
None
8. Classroom
Thammasat University( Rangsit)
9. Date of documentation writing
October 31, 2013
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TQF Document No. 3 (Course Specification)
Section 2: Goals and Objectives
1. Course Objectives
By the end of the course, students will have demonstrated:

To familiarize students with business content, work procedures and office
automation of the business world.

To develop the students’ ability in listening to business extract

To develop the students’ ability in conducting and participating in meetings as
well as presenting business talks.

To develop the students’ ability in writing specific business correspondence
and small advertisements

To apply theoretical knowledge and classroom experience to the real world
2. Rationale for developing or revising the course
To meet TQF requirements and to improve learning outcomes particularly those
concerning ethical and disciplinary issues, body of knowledge, intellectual skills,
interpersonal skills, communication and information technology skills.
Section 3: Course Description and administration
1. Course Description
Practice of English needed for various aspects of work in business
organizations such as organizational and personnel management, and international
trade, with emphasis on appropriateness of language usage; field trips.
2. Number of teaching hours per semester
Lecturer
Extra classes or
Practicum or field Self study
supervision
work
45 hours
By appointment /
None
3 hours/ week
/semester
Subject to individual
needs
3. Number of hours of academic supervision/discussion per student
By appointment
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TQF Document No. 3 (Course Specification)
Section 4: Expected Learning Outcomes
1. Ethical outcomes
1.1 Ethical and disciplinary issues
1.1.1 Students develop a healthy conscience and assume personal and
social responsibility.
1.1.2 Students respect other people’s rights and opinions.
1.1.3 Students are self-disciplined and punctual, and abide by social
rules.
1.1.4 .Students develop honesty and academic ethics.
1.2 Teaching methods
1.2.1 Lecture and discussion of principles and theories
1.2.2 Individual take-home and in-class write-ups
1.2.3 Overview of case study models
1.3 Evaluation
1.3.1 Individual and pair letter writing assignments
1.3.2 Worksheets
1.3.3 Letter write-ups reflecting originality of composition
2. Knowledge outcomes
2.1 Expected knowledge
2.1.1 Students develop full understanding of the English language and
related disciplines.
2.1.2 Students are able to do further research to gain extra knowledge
effectively on their own.
2.2 Teaching methods
2.2.1 Lecture/Discussion
2.2.2 Application of technical terms through response sheets & short
essays
2.2.3 Writing and responding to letters by pairs using correct format
2.2.4 Oral presentations
2.3 Evaluation
2.3.1 Eight written business communication assignments—two per unit
2.3.2 Four groups presentations projects evaluated with Rubrics—one per
unit
2.3.3 One written Quiz
2.3.4 Midterm & Final Exams
3. Intellectual outcomes
3.1 Expected intellectual skills
3.1.1 Students are able to compile, analyze and synthesize knowledge
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TQF Document No. 3 (Course Specification)
from different sources properly.
3.1.2 Students are able to apply the knowledge learnt to their
communication, analysis, criticism and problem solving, and to
accomplish the assignments efficiently.
3.2 Teaching methods
3.2.1 Lecture/Discussion
3.2.2 Application of technical terms through response sheets & short
essays
3.2.3 Writing and responding to letters by pairs using correct format
3.2.4 Oral presentations
3.2.5 Teacher-designed work sheets
3.3 Assessment
3.3.1 Eight written business communication assignments—two per unit
3.3.2 Four groups presentations projects evaluated with Rubrics—one per
unit
3.3.3 Two written quizzes
3.3.4 Midterm & Final Exams
4. Interpersonal outcomes
4.1 Interpersonal skills
4.1.1 Students are able to accomplish the assigned tasks, fulfill their
role properly in their team, contribute to others’ work, and
solve their team problems.
4.2 Teaching methods
4.2.1 Lecture/Discussion
4.2.2 International Trade Game activity requiring collaboration and
negotiation skills.
4.2.3 Pair-work for letter writing
4.2.4 Oral presentation
4.3 Assessment
4.3.1 Observation of group dynamics in International Trade Game with Class
discussion and debriefing
4.3.2 Participation Rubric
4.3.3 Rubric for letter writing pair-work
5. Communication, numeral analysis and information technology outcomes
5.1 Communication, numeral analysis, and IT skills
5.1.1 Students are able to communicate effectively in English through
their oral presentations and class discussions.
5.1.2 Students are able to communicate effectively in a variety of social
and cultural contexts related to organizational management, human
resource, international trade and marketing topics.
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TQF Document No. 3 (Course Specification)
5.2 Teaching methods
5.2.1 Lecture/discussion
5.2.2 Oral presentations
5.2.3 Discussion leader
5.2.4 Teacher-designed response sheets
5.3 Assessment
5.3.1 Class discussion
5.3.3 Discussion leader
5.3.4 Group and Individual Presentations
5.3.5 Test review
Section 5: Study Plan and Assessment
1. Course Schedule
Week
Topic / Content
1
No. of
hours
Course introduction
Unit 1 Organization & Mgt.
 Organization and
organizational
structures
 Management: Top,
middle, supervisory
levels
 Technical Terms
Activities
Guest
Lecturer
(if any)
3
Lecture/Discussion
Critical Thinking
Response sheet
Work Sheets
2
Organizational Charts:
 Studying Existing
Companies
3
Pair-work: Research
presentation of a
company
 Creating a mock
company by group
3
Group work:
Presentation of mock
company
Meetings and Discussions
 Listening and
responding to meetings
 Language focus for
conducting meetings
 Creating a meeting
Agenda
3
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Audio CD & DVD
with response sheets
Oral pair practice
Group Writing
TQF Document No. 3 (Course Specification)
 Writing internal
memo’s calling for
meetings
 Conducting a Meeting
(Presentation)
4
5
6
Individual Writing
Presentation:
Conducting a
Meeting
Writing Memorandums
 Request
 Announcement
 Reprimand
 Minutes of Meetings
3
Individual Writing:
Memos
Pair Writing: Request
and response
Assessment
Unit 2 Human Resource Mgt. 3
 The HR recruitment &
selection process
discussed
 Case studies
 Technical Terms
Job Interviews
3
 Listening & responding
 Language Focus for job
interviews
7
Conducting Job Interviews
 Writing: Job
Advertisement,
Curriculum Vitae
Class discussion
Group Writing:
Minutes
Written Quiz
Lecture/discussion
Work sheets
Audio CD & DVD
with response sheets
Pair work: Speaking
practice
3
Individual: Create
and post an ad for an
opening in your
mock company; then
respond to a
classmates
advertisement by
creating a
Curriculum Vitae
 Speaking: Conducting
an Interview
Presentation:
Conducting an
interview
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TQF Document No. 3 (Course Specification)
8
Writing
 Writing: Acceptance &
rejection letters
3
Writing: Letters of
rejection &
acceptance after
interview
 Practice
Writing Practice
Exercises
 Assessment
Midterm Exam:
written
9
Unit 3 Import-Export
 Inco terms 2010 and its
groups
 International Trade by
Documentary Letter of
Credit (L/C)
 Performa Invoice
 Bill of Lading (B/L)
3
Lecture/Discussion
Process description
Work Sheets
 Technical Terms
10
11
12
Writing
3
 Placing Orders
 Receiving Orders
 Making Complaints &
Dealing with Complaints
Negotiation
3
 Listening
Audio CD & DVD
with response sheets
 Language Focus:
Beginning, opening,
bargaining & making
concessions,
accepting/confirming,
closing deal.
Pair-work:
Practice
language focus
negotiating by
pairs
 Assessment
Presentation: Pair
negotiation
Negotiation
 International Trade
Simulation Game
3
Group Work:
International Trade
Game with emphasis
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TQF Document No. 3 (Course Specification)
on Negotiation.
13
 Debriefing on Game
Unit 4 Marketing
3
 Marketing Management
Philosophies
 Target market
 The Buying Decision
Process
 Marketing Mix
14
15
16
Presentation
 Product
 Marketing Policy
Response
sheets/Discussion
Lecture/Discussion
Critical-thinking
worksheets
3
Audio CD & DVD
with response sheets
 Language Focus:
Introduction, Body,
Conclusion of
presentations
Marketing Presentation
3
 Presenting mock company
product, marketing
concept, target market,
Writing
3
 Direct Mail Advertising
 Sales Letters/Brochures
 Social marketing and other
internet forms
 Final Assessment
Pair-work:
Speaking Practice
Presentation: Group
with graded Rubrics
Individual & Group
Write-ups
Written Exam
2. Assessment
Relevant
Assessment activities or
learning
methods
outcomes from
Section 4
1.1.1; 1.1.2; 1.1.3; Four Individual or Group
2.1.1; 3.1.1; 4.1.1; Presentations
5.1.1
1.1.1; 1.1.2; 1.1.3; Eight Write ups (two per unit)
2.1.1; 3.1.1; 4.1.1;
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Time to be
assessed
Proportion of
assessment
Every Unit
20
One every two
weeks
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TQF Document No. 3 (Course Specification)
5.1.1
2.1.1; 3.1.1
1.1.3; 2.1.1; 3.1.1;
4.1.1; 5.1.1
1.1.1; 1.1.2; 4.1.1
1.1.3; 2.1.1; 3.1.1;
4.1.1; 5.1.1
Quizzes
Midterm Exam
Weeks 4 & 12
Week 8
10
15
Attendance & Participation
Final Exam
Whole semester 5
Week 16
30
Section 6: Teaching and Learning Resources
1. Main texts
Text: English for Business Organizations
Includes CD (lecturer’s copy) and Answer Key
2. Required readings
3. Supplementary or extra readings
Hughs, J. & Mallet, A. (2012). Successful Meetings Video Course.
UK: Oxford Press
Thomas, K. (2007). English for Meetings (Express series). NY:
Oxford Press.
Pledger, P. (2007). English for Human Resources (Express
Series.). NY: Oxford Press.
Lafond, C., et al. English for Negotiating (Express Series). NY:
Oxford Press.
Grussendorf, M. (2007). English for Presentations (Express
Series). NY: Oxford Press.
English for Marketing (Express Series). NY: Oxford Press
1. Other resources (e.g. websites)
www.oup.com/elt
www.toefl.org
www.ielts.org
www.ets.org
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TQF Document No. 3 (Course Specification)
Section 7: Evaluation and revision of Course Specification (TQF 3)
1. Strategies for effective course evaluation by students
Course evaluation by students
2. Evaluation strategies in teaching methods
Students’ achievement results
3. Improvement of teaching methods
Class observation, students’ feedback, teaching/learning seminars
4. Evaluation of students’ learning outcome
Verification of exam results, students’ papers and assignments,
Students’ presentations
5. Review and improvement for better outcome
Improve the course according to suggestions and comments provided by
students
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