Chapter 15 Defamation, the Communications Decency Act and Anonymous Free Speech First Amendment • Freedom of Speech-not absolute • Reasonable restrictions on time, place and manner • Prohibited in rare instances • Speech related causes of action on the Internet • • • • • Defamation Breach of contract Tort interference with business Revealing intellectual property Securities fraud PgP BUSA331 Chapter15 2 Defamation • Unprivileged, published false statement of fact communicated to an identifiable third-party that injures a person’s reputation • State law, elements vary • Publication- means also published to a third-party, not just the plaintiff (not a problem with the Internet) PgP BUSA331 Chapter15 3 Injured Reputation • Per se (obviously defamatory) • • • • Criminal conduct accusation Incompetence in trade, profession or business Loathsome disease Unchastity in a woman • Per quod (additional facts required) • Intent or fault required • Can depend on statutes or employment matters PgP BUSA331 Chapter15 4 Newspapers-Accurate Reporting • Negligence cause of action elements • • • • Duty to a certain standard Breach of duty Proximate cause Actual harm-such as financial loss, pain and suffering PgP BUSA331 Chapter15 5 Defenses To Defamation • Truth is usually a defense • Privilege• Absolute-witness, judge, attorney in court, legislative body • Qualified-giving employee reference, if without malice • Fair comment• Opinion- some states, but not federal courts • or parody • Consent-such as signed waiver PgP BUSA331 Chapter15 6 Forums for Potential Defamation • Chat rooms, IM • Web sites, blogs, email, news groups PgP BUSA331 Chapter15 7 Communications Decency Act, §230-Prelude • Common law distinguished publisher from distributor • Publishers liable for defamation, not distributor • Makes sense, newspaper editor liable instead of delivery person • ISP usually not liable, unless exerted editorial control like filtering, so better to do nothing • Result-either do nothing, or do not allow 3rd party posts PgP BUSA331 Chapter15 8 Communications Decency Act, §230 • No provider or user of an interactive computer service shall be treated as publisher or speaker of any information provided by another information content provider. • Shield ISPs from liability, allow Internet to grow • Does not preempt state law of ECPA of 1986 • Has been applied to invasion of privacy • Defamation author still liable PgP BUSA331 Chapter15 9 No Takedown Provision in §230 • Providers need not remove defamatory comments after receiving notice-Zeran, OK City Case • Barrett v Clark allowed reposting of defamatory comments, no liability • Will Congress address this situation? • Free pass for libel PgP BUSA331 Chapter15 10 No Recourse? • Sites allow anonymous posting of dubious, libelous comments • Hell hath no fury like a woman scorned… • Sites allow quick destruction of reputation • Society needs to balance free speech with libelous threats • Real damage- Google searches for job seekers turn up untruthful, libelous postings PgP BUSA331 Chapter15 11 Limitations on §230 Immunity • ISPs immunized when users have violated right of publicity, trademark statutes • Fair Housing Act-discriminatory ad posted on a website PgP BUSA331 Chapter15 12 Summary of CDA §230 • ICP-Internet Content Provider- providing content it developed or created • ICS-Internet Content Service- providing internet service, but content from others • • • • Liable if creates or develops objectionable content Promises to remove objectionable content but does not Makes changes to 3rd party content, transforming it Publishes content not believed sender wanted posted PgP BUSA331 Chapter15 13 Summary of CDA §230-Immunity • Site immune even if it does not take down defamatory material • Site paid to post 3rd party content (eBay) • Site provided ‘neutral tools’ to create content, but did not contribute materially PgP BUSA331 Chapter15 14 No Recourse? §230 Fake Profiles • Fake profiles result in harassment, threats • Service provider not liable • Service provider does not have to reveal poster’s identity, then no recourse for victim PgP BUSA331 Chapter15 15 Exploitation Websites • Public shaming on the Internet, not by government, but by sleazy businesses for profit • Revenge porn • Mugshots • Public records PgP BUSA331 Chapter15 16 Exploitation-Revenge Porn • Put ex-lovers or former friends in a bad light • Website has §230 immunity • ‘Selfie’ shots have copyright protection, claims • Lose §230 immunity if site developed content • Invasion of privacy claims PgP BUSA331 Chapter15 17 Exploitation-Mugshot Websites • Considered public records • Negative connotation-arrest, though may be found innocent • Usually do not look too good given the circumstances • Publishing mugshots is legal, but profiting from them may raise ‘right of publicity’ issues • Regulated by some states PgP BUSA331 Chapter15 18 Defamation in a Blog • Blogs make it easy to publish defamation statements to the world • Bloggers still subject to defamation suits ($6.3M), even if poor • Blog posts, even if retracted, still cause damage PgP BUSA331 Chapter15 19 First Amendment Protection • Bloggers protected by 1st amendment, but not for inciting imminent lawless action • May still be subject to discipline for inappropriate comments by employer PgP BUSA331 Chapter15 20 Vlogs • Creation of video logs • Is a celebrity vlogger a ‘public figure’ for defamation purposes? • Was the published false communication made with ‘actual malice’-knowledge of falsity or reckless disregard of the truth-towards the defamed person? PgP BUSA331 Chapter15 21 Blogola • FTC polices bloggers who promote services that they do not reveal compensation • Section 5 of the FTC Act PgP BUSA331 Chapter15 22 Defamation by Self Publishers • Internet publishing-No editor or legal department involved • Media-defendant: damages banned absent showing of falsity or reckless disregard for the truth • Non-media defendant easier target • IA Supreme Court found self-published author not a media defender, liable • FL court found attorney blogger to be mediadefendant and not liable PgP BUSA331 Chapter15 23 Defamation by Search Results • Google search results sometimes suggest links or associations that may not be true, or can be seen as inflammatory, or are based on rumors. PgP BUSA331 Chapter15 24 Defamation vs Anonymous Free Speech • State courts seeking tests to determine when anonymous free speech is no longer protected and amounts to libel • No agreement PgP BUSA331 Chapter15 25 Rationales Favoring Anonymity • Allows expression of unpopular ideas • Removes fear of retribution, embarrassment • Focus is on message, not messenger • Publicize perceived wrong without being subject to a lawsuit (SLAPP-Strategic Lawsuits Against Public Participation) PgP BUSA331 Chapter15 26 Arguments Against Anonymity • Creates a lack of accountability • Lessens speakers credibility • Shield for cyberstalkers PgP BUSA331 Chapter15 27 The Tradition of Anonymous Free Speech • Dates to Founding Fathers • Avoid treason • Encourage enactment of laws • How do you encourage a marketplace of ideas but not allow it to be abused? PgP BUSA331 Chapter15 28 Unmasking the Speaker Possible test • Adequate notice • Time to Respond • Stating Claims with Specificity • Substantial Showing of Proof • Or a variation of? PgP BUSA331 Chapter15 29 Barriers to Identifying an Anonymous Poster • Lack of Cooperation • Cost • Verification • Delay • Technology PgP BUSA331 Chapter15 30 WikiLeaks • International website • Publishes secret, classified, private submissions from anonymous sources • Does it serve beneficial public purpose or is it a source of malicious harm? PgP BUSA331 Chapter15 31