Sandy Yeh Community Policing in Taipei 1 Introduction Sandy Yeh Community Policing in Taipei 2 COMMON CHALLENGES •rapid change in social and demographic patterns •crime & fear of crime •drugs •urban decay •====> COMMUNITY POLICING Sandy Yeh Community Policing in Taipei 3 MODERN POLICING • 1829: Sir Peel founded modern policing • Early 1900s : a public force with specific organizational structures==>known as “Political Era” Sandy Yeh Community Policing in Taipei 4 POLITICAL ERA Sandy Yeh Community Policing in Taipei 5 POLITICAL ERA FUNCTIONS: •crime prevention and control •maintenance of public order • providing a wide variety of social services. Sandy Yeh Community Policing in Taipei 6 POLITICAL ERA ROLE • served as a link between the politician and community • relied heavily on foot patrol and face-toface contact with citizen Sandy Yeh Community Policing in Taipei 7 POLITICAL ERA STRENGTH •the foot patrol integrated police into neighborhoods they served, and the community believed that police patrol helped to prevent crimes from happening and to solve them when they occurred. Sandy Yeh Community Policing in Taipei 8 POLITICAL ERA WEAKNESS • the intimacy with community and the decentralized organization design resulted in several drawbacks of policing: corruption, inefficiency, and disorganization. Sandy Yeh Community Policing in Taipei 9 REFORM ERA To remedy the weaknesses of policing in the political era, O. W. Wilson launched the first shift of the policing paradigm by systematically testing the ideas and theories in police administration in 1960s. Sandy Yeh Community Policing in Taipei 10 PROFESSIONAL MODEL (TRADITIONAL POLICING) Sandy Yeh Community Policing in Taipei 11 TRADITIONAL POLICING EMPHASES • rapidly responding to calls for service • arresting offenders • preventive patrol • increased police visibility Sandy Yeh Community Policing in Taipei 12 TRADITIONAL POLICING CHARACTERISTICS • quantifiable indicators were created to measure police officers’ effectiveness • more advanced technologies, efficient communication, and mobility were utilized • tighter management through centralized command and control systems Sandy Yeh Community Policing in Taipei 13 TRADITIONAL POLICING IMPRESSION • mobility • power • conspicuous presence • control of officers • professional distance from citizens Sandy Yeh Community Policing in Taipei 14 TRADITIONAL POLICING DIFFICULTIES • Regardless of the quantitative indicators used to measure police effectiveness, police failed to meet expectations regarding their capacity to prevent or solve crime. Sandy Yeh Community Policing in Taipei 15 TRADITIONAL POLICING DIFFICULTIES • Fear of crime rose dramatically in cities regardless of the actual level of crime (crime rates). Sandy Yeh Community Policing in Taipei 16 TRADITIONAL POLICING DIFFICULTIES • Police failed to play an impartial role, as evidenced by increasing reports of police mistreatment and brutality, especially to minority citizens. Sandy Yeh Community Policing in Taipei 17 TRADITIONAL POLICING DIFFICULTIES •Being more efficiency driven, police spent less and less time with their clients, and created an image of being indifferent and distant to people. Sandy Yeh Community Policing in Taipei 18 TRADITIONAL POLICING DIFFICULTIES • Some cities found themselves in fiscal difficulties and could not sustain their financial support for police to improve and update their equipment and personnel. Sandy Yeh Community Policing in Taipei 19 RISING OF COMMUNITY POLICING Sandy Yeh Community Policing in Taipei 20 COMMUNITY POLICING EARLY EFFORTS • foot patrol • mini-station • neighborhood watch • team policing • problem solving oriented policing Sandy Yeh Community Policing in Taipei 21 COMMUNITY POLICING GOALS • reduce high crime rate • reduce racial conflict • reduce fear of crime • reduce disorder • enhance quality of life Sandy Yeh Community Policing in Taipei 22 COMMUNITY POLICING DEFINITION A renewed philosophy of policing, based on the concept that police officers and private citizens, working together in creative ways, can help solve contemporary problems related to crime, fear of crime, social and physical disorder, and neighborhood decay Sandy Yeh Community Policing in Taipei 23 COMMUNITY POLICING JOINT EFFORTS OF BIG SIX • police department • community • elected civic officials • business community • other agencies • media Sandy Yeh Community Policing in Taipei 24 COMMUNITY POLICING WHAT IS? • partnership • an idea for the time • a practical approach to problems • getting back to people Sandy Yeh Community Policing in Taipei 25 Community Policing Traditional Policing Problem solving basis Incident driven basis Proactive (reemphasis on crime prevention) Reactive(the ability to clear crime) Long term effort Short term perspective Department-wide consent and commitment Individual capacity Permanent beat assignment Rotating beat assignment (mobility) Responsible as a team, all the time Responsible for activities during duty time Focus on citizen satisfaction Focus on handling the calls for service Officer\citizen empowerment Top-down decision making Decentralized autonomy Centralized control and command Measurement officers’ ability to solve problem and to interact with citizens Over-quantified performance measurement Sandy Yeh Community Policing in Taipei 26 POLICING IN TAIWAN Sandy Yeh Community Policing in Taipei 27 POLICING IN TAIWAN BRIEF HISTORY • a Chinese + Japanese co-design • long-existing community officer system • Koban vs. Jin-Chin-Chu • police operation district (POD) Sandy Yeh Community Policing in Taipei 28 POLICING IN TAIWAN PROFILE • population: 22.3 million • area: 36188 km2 • 76,000 police officers Sandy Yeh Community Policing in Taipei 29 POLICING IN TAIWAN POLICE’S STATISTICS • 2 municipal police departments (Taipei and Kaohsiung) • 23 police bureaus in each county and city Respectively • 151 precincts corresponding to township •1568 substations, and 15,482 POD Sandy Yeh Community Policing in Taipei 30 POLICING IN TAIWAN MISSIONS OF POD OFFICER • develop roots into community • promote efficiency • more flexible administration • more effective crime prevention • better knowledge of community • improve community relations Sandy Yeh Community Policing in Taipei 31 POLICING IN TAIWAN STRATEGIES OF POD OFFICER • household visit • patrol (foot & bike) • on-station duty • back-up duty • community service Sandy Yeh Community Policing in Taipei 32 COMMUNITY POLICING IN TAIPEI Sandy Yeh Community Policing in Taipei 33 COMMUNITY POLICING IN TAIPEI TAIPEI • capital of Taiwan • culture, political & economy center • population: 2.63 million • population density: 28,000 per km2 • police personnel: 7900 • 14 precincts & 92 substations Sandy Yeh Community Policing in Taipei 34 COMMUNITY POLICING IN TAIPEI DR. MA YIN-JEOU • was elected the mayor of Taipei in 1998 •clearly identified “community policing” the model of Taipei policing •emphasizes on partnership building & restore POD system Sandy Yeh Community Policing in Taipei 35 COMMUNITY POLICING IN TAIPEI MAYOR MA’S PROMISE •decentralize police operation--back to grassroots: neighborhoods •establish & empower the community’s self-defense system •re-emphasize crime prevention •redesign police performance evaluation •simplify police operations and restore the essence of POD Sandy Yeh Community Policing in Taipei 36 COMMUNITY POLICING IN TAIPEI MAYOR MA’S PROMISE •establish a highly efficient 911 service •citizen’s satisfaction guaranteed •improve the benefits of police officers •reprioritize the handling of burglary cases •construct a safety network for women & children Sandy Yeh Community Policing in Taipei 37 COMMUNITY POLICING IN TAIPEI ORGANIZATIONAL CHANGES •The organizational culture of Taipei Municipal Police Headquarters is redefined to emphasize and reward the individual behavior and collective efforts in fighting crime and helping to solve community problems. Sandy Yeh Community Policing in Taipei 38 COMMUNITY POLICING IN TAIPEI ORGANIZATIONAL CHANGES •Crime control and prevention are recognized as dual crucial components of policing. •The organization must reinforce integrity and ethical behavior in policing all the time in order to regain community’s trust. Sandy Yeh Community Policing in Taipei 39 COMMUNITY POLICING IN TAIPEI ORGANIZATIONAL CHANGES • Break down the isolation between the police and the community, and share the responsibility with the rest of the community to pursue effective public safety. Sandy Yeh Community Policing in Taipei 40 COMMUNITY POLICING IN TAIPEI PRECINCT COMMUNITY MEETING •a mechanism to encourage cooperation between the residents and police officers •held periodically and open to public •promote the awareness of crime prevention and police efforts. • 1,049 Precinct Community Meetings were held, with attendance of 41,144 community members Sandy Yeh Community Policing in Taipei 41 COMMUNITY POLICING IN TAIPEI VOLUNTEER SQUAD The volunteer Neighborhood Watch/Patrol Squads patrol and watch their neighborhoods reporting criminal activity and hazardous situations. The squads work as the ears and eyes for the police. So far, there have been 1,799 squads established and work as the auxiliary police force to safeguard their communities. Sandy Yeh Community Policing in Taipei 42 COMMUNITY POLICING IN TAIPEI CRIME PREVENTION PROGRAMS •versatile programs were created to reduce the fear of crime among citizen and to prevent the likelihood of victimization. •In the headquarters and 14 precincts, advisory committees for crime prevention was set up to supervise and inform crime prevention campaigns. • a radio show to promote the information of public safety is on air every weekday afternoon. Sandy Yeh Community Policing in Taipei 43 COMMUNITY POLICING IN TAIPEI SAFETY DEADLOCK HOTLINE Women’s groups or individuals are encouraged to report any area with problematic safety. So far 248 safety deadlocks were reported, and have been alleviated by improving the lighting and remove safety hazards, and increase patrol frequencies in these worrisome areas Sandy Yeh Community Policing in Taipei 44 COMMUNITY POLICING IN TAIPEI COMMUNITY PROTECTION NETWORK Encourage and reimburse partly schools, banks, shops, stores, and residence to install surveillance video camera, alarm, and other protection facilities. By far, 8698 household security systems, 3464 alarm systems, and 7303 CCTV surveillance systems were installed. Sandy Yeh Community Policing in Taipei 45 COMMUNITY POLICING IN TAIPEI SECURITY CHECK & INSPECTION To strengthen the self-protection capacity of banks and jewelry shops, a check-list of security facilities with 36 items were distributed to each store/bank owner. The Police department also inspect periodically to help the store owners reduce the likelihood of victimization. Sandy Yeh Community Policing in Taipei 46 COMMUNITY POLICING IN TAIPEI CRIME STRATEGY MEETINGS Taipei Police holds Crime Strategy Meetings every other week. It is designed to help police precincts target hot areas and hot criminals by means of analyzing the patterns of crime with computers, statistics, and mapping software. Sandy Yeh Community Policing in Taipei 47 LESSONS LEARNED Sandy Yeh Community Policing in Taipei 48 LESSONS LEARNED • The greatest benefit of adopting community policing is the regaining of people’s trust. In Taipei, due to the economic recession and political uncertainty, crime rates are actually on the rise. However, when the community sense the police’s efforts and sincere engagement in the community policing, the public bestow the police with full support. Sandy Yeh Community Policing in Taipei 49 LESSONS LEARNED •To avoid unnecessary resistance inside the organization, the police department has to incorporate the community policing philosophy in all phases of training within the police department on a regular basis. This should include retraining of field skills/tactics and community policing strategies. Sandy Yeh Community Policing in Taipei 50 LESSONS LEARNED •The Police Department should develop a clearly and specifically defined vision and mission statement through thorough discussions and communications among the members of the department. Without a clear vision and mission statement, the strategies and initiatives undertaken will have less impact. Sandy Yeh Community Policing in Taipei 51 LESSONS LEARNED •Try to involve the stakeholders in the community policing planning process: the public, elected officials, the business community, the media, etc. A well organized, collaborative planning process is especially critical to the success of implementation. Sandy Yeh Community Policing in Taipei 52 LESSONS LEARNED •The strong desire and support of the top management must be obvious all the time. The initiatives should be of significant magnitude so that the entire police department and the community are aware of their accomplishment Sandy Yeh Community Policing in Taipei 53 THE END THANK YOU