MAKING THE Workplace Work BETTER Spherion and our Staffing Solutions April 28, 2004 Agenda Spherion Overview What We Heard Recommended Solutions Cost Savings Opportunities Questions/Next Steps Spherion at a Glance Customers: 7,000, including 85% of Fortune 100 Employees: 310,000 worldwide Geographic Reach: 800+ locations/9 countries Founded: 1946 Traded: NYSE: SFN Annual Revenues: $2.1 billion HQ: Fort Lauderdale, FL Spherion in St. Louis 5 Branch Offices 8 Client On-Premise Locations 112 Full Time Associates Over 800+ Clients #1 Largest Staffing Service in St. Louis for Last 3 Years, According to Business Journal’s Book of Lists Spherion Capabilities Core Competencies Full Range of Staffing and Recruiting Solutions Temporary, temp-to-hire & direct-hire Administrative and Clerical Light Industrial Workers Contact Center/ Customer Service Professional & Executive Talent • Accounting & Finance • Legal • Engineering & Manufacturing • Human Resources • Information Technology • Sales & Marketing Committed to Delivering the Right Solution! What We Heard “The recruiting process is very lengthy” “Sourcing..sourcing and more sourcing..” “20/1 hire ratio for executives. 3 to 1 ratio for sales.” “80% of my time is spent on screening” “Luck is my recruiting strategy” Creative Staffing Solutions How We Deliver Flexible, Creative Staffing Solutions Through Quality People Backed by Innovative Technology IVR & IWB Assessment Solution Rapid Workforce Communication Solution SoftVu/TalentVu Technology Solution Talent Answer Recruiting Solution Employee Selection Process Phone screen Application Behavioral Interview Re-direct Re-direct Hard & Soft Skill Assessment Reference Checks PLACEMENT Traditional Hiring Process Common Problems Spherion’s IVR assessment pre-screens and behaviorally evaluates candidates for employment opportunities ranging from industrial or clerical jobs to midmanagement positions. Ensure legal compliance Reduce hiring costs and turnover Maximize time in face-to-face interviews. Our priority automated and highly intuitive IVR assessment processes measures a variety of professional qualities and values. This technology can be customized for KV’s use! TalentVu Video Interviewing How the Application Works Job candidates record a video with TalentVu’s video capture station Hiring managers view candidate videos at their leisure through a Web browser. Spherion career agents use TalentVu to match jobs and videos and distribute videos to hiring managers via email TalentVu Video Interviewing A Proven, Accepted Practice Standardizes first interview process EEOC compliant Utilized by 100s of hiring managers and 1000s of job candidates nationwide Talent Answer Recruiting Solution Workforce selection system — Virtual recruiting model — Web-based resources — Immediate “ramp up” Comprehensive recruiting strategies — Advertising — Technology — Direct sourcing Customized screening process — Assessment and testing — Background checks and target interviewing Account Management Profile — Senior human resource professionals — Seasoned recruiters Next Steps