[TYPE THE COMPANY NAME] People and Organisation CW2 Reflection report on Team Work assignment 21221954 13/02/2013 People and Organisation CW2 Contents Introduction............................................................................................. Error! Bookmark not defined. Theories and Models of Team Work ................................................................................................. 2 Belbin’s Team Role Theory ............................................................................................................ 2 Tuckman’s Teamwork Theory ........................................................................................................ 4 Gersick's Punctuated Equilibrium model (1988) ......................................................................... 5 Reflect on the effectiveness of the group ......................................................................................... 5 Reflection of my personal contribution to the team .............................................................................. 6 Conclusion ............................................................................................................................................... 6 Recommendations ............................................................................................................................... 7 References .............................................................................................................................................. 7 21221954 Page 1 People and Organisation CW2 Introduction This report demonstrates the reflection on team working which relates to the CW1 group assignment. It consist range of theories and models of team working, the theories which used in the team work and the effectiveness of the team in success of CW1.Nevertheless it illustrates my personal contribution to the team and how did it work for the effectiveness of the CW1 and also individual contribution and interpersonal skills of each and every group member. Finally it guides to how make improvements and justifications for a better effectiveness in success for further future activities through the comparison of Last course work. Theories and Models of Team Work According to the DR.R.M Belbin a team is not a bunch of people with job titles, but a congregation of individuals, each of whom has a role which is understood by other members. Members of a team seek out certain roles and they perform most effectively in the ones that are most natural to them. (Belbin, 2013) Improve key skills, Increase motivation and work satisfaction, Better quality outputs are main key impacts of team working. Belbin’s Team Role Theory Belbin’s nine team role theory is one of the most important team working theories to make effectiveness in a team. It illustrates 9 various roles according to the personal characters. It is an advantage and a good method to identify the strengths and weakness of each member. Belbin’s 9 roles model consists with, 21221954 Page 2 People and Organisation CW2 Plants – Plants are very creative and innovative persons. Sometimes they might be impractical and like to be apart from the team as they have different ideas. They are poor in communication. Resource Investigators – As enthusiastic team member resource investigators tend to find options, negotiate for resources and improve communication skills behalf of the team. The weakness of them is overly optimistic. Monitor Evaluators – They are trying to get analysis and evaluation of planters’ new ideas. They are very strategic in their views. But they are poor motivators. Co-ordinators – They are people who are guide the team and tend to get the role of team leader role. They are very skilled people in listening to all members and can understand the value of each member. They can delegate tasks effectively but sometime they might be very manipulative characters. Implementers – They are well organized people in turn up ideas and plans in to practically. But they might be inflexible at sometimes with others ideas. Completer Finishers – They are responsible of deadlines and job done on time and make sure that there have been no errors. They are perfectionist characters. Team workers – They are work together in team effectively and give their views and support to make sure effectiveness and success. Shapers – They are motivate the team in challenges and tend to find solutions when they have troubles. They cheer up the team when others are quite. Specialist – They have specialized knowledge of job and they contributes their special abilities and skills to make team expert in the area. (Beibin's Team Roles, 2013) (Belbin M. , 1998) 21221954 Page 3 People and Organisation CW2 Tuckman’s Teamwork Theory According to the B. W. Tuckman there are four stages of team working as Forming, Storming, Norming and Performing. Forming - This is the beginning step of team working and it also called as “Honeymoon Phase “. In this stage members should know each other. And few members are struggling to the leadership trough communication as still leadership has not formed. Storming - All members should active in this stage to find their own role in the team. Team must attempts to get suggestions, define problems and answers for the problems. It might be have some conflicts among members. But In this case leadership should be strongly facilitative solve problems. Norming – Members should be characterised by understanding among the team and leadership should be endorse in this stage. And members should perform with realistic assessment of things what have to do. Performing – Team members have perform for achieve clear goals with collaborating with each other’s multi-disciplinary issues and commitment of team working are the main characters in this stage. (Kandula, 2010) (Adair, 1992) In additionally there is another stage entitled adjourning which is mostly suitable with permanent groups. It is the separation of the group. 21221954 Page 4 People and Organisation CW2 Gersick's Punctuated Equilibrium model (1988) According to the Gersick’s Punctuated Equilibrium model temporally groups with deadlines performs in this manner. From beginning to the middle of the period their effort for the task is higher effort or capacity of their tasks. And again from the midpoint to the deadline, effort range has not change although achieve a higher capacity than before the midpoint. Reflect on the effectiveness of the group The group has observed three main theories to success in CW1.They are Belbin’s Team Role theory, Tuckman’s team work theory and also Gersick's Punctuated Equilibrium model. As the first step when applying the Belbin’s Team Role theory, all the members identified their own roles in the team among the 9 roles defined. The group had 4 various roles out of 5 members. The roles were Implementer (Moahamed), Sharper (Bernard), finisher (David) and two team workers (Zohib and Me). For the CW1 the group was achieved only a Pass grade which was 40%. The main weakness was group had not a coordinator to controlled the team members at the right work at the right time. And also group has lost planter and monitor evaluator as well. Nevertheless some team members did not engage with their own defined individualities with their defined roles. However the team was unable to reach for defined estimated targets with these weaknesses. One more theory the team used is Tuckman’s team work theory. There are four main stages in team work period called Forming, Storming, Norming and Performing. In fact, in the forming stage team has known each other. But no one struggled to the leadership. In storming stage collected ideas and fact unless the group has not got a planter. In the norming stage leadership should be highlighted to solve problems. It was one of the main mistake and a weakness as the group did not has a defined leader. Because of this reason some members have missed their worked at the right time. In the performing stage four members worked hardly out of five as the group felt we cannot reach to the goal before the 21221954 Page 5 People and Organisation CW2 deadline. Finally four members had to do over their workload as one member have not collaborate and involved with the work he supposed do. The group enactment was related to the Gersick’s Punctuated Equilibrium model. Thus From the beginning to midpoint group effort sounds asleep. In the middle of the period all the members were engrossed and they collaborate actively for the CW1.After the midpoint the effort of the group members were amplified rather than before. But the identical effort was applied since submission date. Reflection of my personal contribution to the team According to the Belibin’s team role theory I’m a team worker. Team worker is getting easily combined with colleagues and gives new ideas and maximum mutual support to the team. Meanwhile they are responsible for what team can do when things are go wrong. (Belbin M. , Team Roles at Work, 1994) As a responsible team worker, I have support the team by giving my ideas to start the CW1.After the fragmented our course works for each members I have completed my task by doing primary and secondary research on a specific business organisation .And also I used to make remind to other members about their tasks and deadlines. Hence there were not specific leadership I undertook to complete the structuring by link entire work together behalf of the team. Since one day before for the submission date one member has not completed his entire work .Finally me and one of group member had to went through entire task that one who missed his work. Because of that reason we were in a serious trouble as we left only 3 hours for the submission time. Finally I have finalised the CW1 and submitted before half an hour for the submission time. I am satisfied personnel contribution for the team as I was not limited in to my responsibilities. I’m the one who submitted the CW1 as no one wanted to be responsible. In my opinion I was not only a team worker and I have made the role of finisher and Monitor evaluator as well. Conclusion This report conclude 3 main theories on team working such as Belbin’s team role model, Tuckman’s team working theory and Gersick’s Punctuated Equilibrium model theory. For the meet the success in CW1 the group has applied these theories for the team work. But the group was unable to achieve a good score as missed or misleading in obey these theories. It has only achieved only a pass grade which was 40%.When applying belbin’s model the group had not essential characters in the group and also some members were not endowed to make their characteristics accurately. Nevertheless when the group come across with the Tuckma’s theory had missing some activities in that specific stages as the reason to why it was late to complete works as estimated before. According to the Gersick’s theory group has given higher effort after the midpoint of the period. But the effort 21221954 Page 6 People and Organisation CW2 was not enough to meet with target score. However it can be conclude the team effectiveness was in a low range for the Cw1 as got have reached for a pass grade. Recommendations I recommend the most important thing in team working is identifying of characteristics of every member in the team. By observing them the works and task should be fragmented according to their capacity levels. If not we could not be able to reach our goals and estimated time boards .Nevertheless an effective leadership should be highlighted in a team for take any risks, responsibilities when the team face any problems or troubles. And the leadership should motivate team members when they in soundless mood. References Beibin's Team Roles. (2013, February 8). Retrieved February 8, 2013, from Mindtools: http://www.mindtools.com/pages/article/newLDR_83.htm Adair, J. (1992). Effective teambuilding. Hants: Gower Publishing Company Limited. Belbin, D. M. (2013, February 7). Belbin. Retrieved February 7, 2013, from Belbin's Team Role: http://www.belbin.com/rte.asp?id=8 Belbin, M. (1994). Team Roles at Work. Oxford: Redwood Books. Belbin, M. (1998). Team Roles at work. Guilford: Biddles Ltd. Kandula, S. R. (2010). Performance Mnagement. 21221954 Page 7