Session Number 9
User Provisioning
(Gmail at Chabot-Las Positas)
presented by
Eric Stricklen
Senior Programmer Analyst
Gmail at Chabot-Las Positas
• Luminis portal project initiated Fall 2006
• Naming the portal “The Zone”
• Installation started with support services Spring
2007 – target Summer/Fall 2008
• Started to use Sun email
• Decision to switch to Google Apps Education
Edition (Gmail) in February 2008
Gmail at Chabot-Las Positas
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Goals for “The Zone”
Reorganize web information for individual users
(as recommended by audit report)
Collapse information from several of our
Chabot & Las Positas college websites
Provide student email accounts
Use “The Zone” to improve communication
between groups
Gmail at Chabot-Las Positas
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Why Google over other products?
API and adapter available to tie in with Luminis
portal
Free
Students familiarity with Google
Minimum maintenance for CLPCCD staff
Gmail at Chabot-Las Positas
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Key Points
Choose third-party name (which becomes the
students email address)
Apply third-party naming policy to
goktpty.F_Generate_External_User
Choose domain name for Google to use (we went with
zonemail.clpccd.edu)
Work with distance ed (Blackboard) group to figure
out how to make “The Zone” work with Course
Management System (CMS)
Gmail at Chabot-Las Positas
Key Points (continued)
• Pick an email code for GOREMAL (LUMN)
• Make sure the Banner “INTEGMGR” user has
SELECT, UPDATE and INSERT on GOREMAL
and SELECT on GOBTPAC
• Decided NOT to allow students to update
the email in Self-Service Banner (SSB)
Gmail at Chabot-Las Positas
Key Points (continued)
• Using only single domain for district, instead of
separate domains (one for each college)
• Decided to only start with students 1-year back
• Only providing this service for students (no
staff, faculty or administrators)
Gmail at Chabot-Las Positas
Installing the Gmail Adapter
• Went with SunGard support services (Paul
Feighan & Makarand Kulkarni)
• You have to initiate a request with Google
http://www.google.com/a/help/intl/en/edu/index.html
• You can request both a test domain and
one you will use for production (30k is
default starting max)
Gmail at Chabot-Las Positas
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Installing the Gmail Adapter (continued)
Took approximately 2 weeks to install
Still had some post procedures to work out
Did pilot testing in Fall 2008
Went full bore in Spring 2009
Change in
Person
Info
Basic Flow for Creating Google Email Accounts
LDI_PERSON
Event
Banner
Table
(GOREMAL)
Create/Update
Event
Queue
LMB
Banner
Create/Update
Topic
Entry
Adapter 2.x
For
Google
Luminis
Create
Google
Email
Zonemail.clpccd.edu
Google
API 2.x
Google
Gmail at Chabot-Las Positas
Gotchas using Gmail
• Was using only zonemail accounts for Blackboard –
changed to allow students to enter new Blackboard
email via SSB
• Google did not allow both direct logins and SSO –
chose to NOT use SSO until Google allows for both
• Many files involved in configuration for version 1x of
adapter – version 2x of adapter was not as bad
Gmail at Chabot-Las Positas
Gotchas using Gmail (continued)
• Need way to let students know what their email
was – copied “Update Email” link in SSB and
added it to both “The Zone” and to SSB
• Surprised by 2.0 API change on Google side in
August – upgraded to version 2.0.4 of the
adapter from Sungard in September
Gmail at Chabot-Las Positas
Gotchas using Gmail (continued)
• Needed better way to communicate/market
changes for student email to students and
faculty
Gmail at Chabot-Las Positas
Banner Tables & Processes
ICGORODM – used to resync data via LMB
ICGORLDI – used to build XML files for batch
GTVEMAL – setup email code (LUMN)
GORRSQL – build rule for defining STUDENT role
in “The Zone”
GOREQNM – set what events to process (needs
LDIPERSON active)
Gmail at Chabot-Las Positas
Banner Tables & Processes (continued)
GOAEQRM – Event queue status
GOATPAC – used to reset PIN
GOATPAD – also holds source ID and email
address
GORICCR – rules for Luminis (mainly need to
review ELEARNING:ACTIVE_TERM)
GORIROL – stores Luminis roles
Gmail at Chabot-Las Positas
Banner Tables & Processes (continued)
GORPAUD – stores Third-Party ID (for
GORPAUD_CHG_IND = ‘I’)
GOBSRID – stores the source IDs
GURIROL – resyncs Luminis roles and source IDs
GOAEMAL – Email form
GOREMAL – stores emails
Gmail at Chabot-Las Positas
Screen Shots
Gmail at Chabot-Las Positas
Other ITS staff involved
Jeannine Methe – CTO
Cathy Gould – Senior Programmer Analyst
Rachel Ugale – Admin Analyst
Katherine Tollefsen – Help Desk
Amanda Pisani – Help Desk
Gmail at Chabot-Las Positas
Questions???
Gmail at Chabot-Las Positas
Contact info:
Eric Stricklen
Senior Programmer Analyst - ITS Dept
(510) 723-6602
estricklen@clpccd.edu