IT@CPP
BroncoFusion
September 25, 2013
Instructional & Information Technology (I&IT)
Carol Gonzales, Assoc. CIO, Projects & Support
Candie McDougall, Lead, Support Services
Agenda
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Your Bronco Electronic Identity
CPP IT services for Students
Need-to-know CPP apps
Safe & Responsible Computing
Where to go for help
Your BroncoIdentity
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BroncoName
BroncoNumber
BroncoPassword
Network Password
– CPP Wireless; VPN
• MS Office 365 Password
• Your campus roles (e.g.: student,
employee, etc.).
Managing your Passwords
• Plan ahead for forgetting your passwords
– BroncoPassword
• Secret questions
• https://ehelp.wiki.csupomona.edu/Password_reset
#Configuring_Your_Account:_Setting_Secret_Chal
lenge_Questions
• SMS Password reset
https://ehelp.wiki.csupomona.edu/Password_reset
#Configuring_Your_Account:_Setting_SMS_.28Sh
ort_Message_Service.29_Text_Message_Option__Optional
Managing your Identity
• Identity Management Services
– Setting Passwords
– https://win.webdev.csupomona.edu/idm/
» BroncoPassword
» Network Password
» MS Office 365 Password
CPP IT Services
• Email
– MS Office 365 (25GB)
• Or continue to forward to your personal email
• File Space
– Storage (250MB)
– Web presence
Wireless Connectivity
• Wired Connectivity
– Access in Classrooms, Dorms, Village, Suites
– 10 to 100 MBs wired connections
• Wireless Access Points
https://ehelp.wiki.csupomona.edu/Wireless
_Access
Open Student Labs
• Basic desktop computing equipment & software
– Windows
– MAC
– Microsoft Office and more
• Open to all students regardless of major.
• Multiple Locations
– B 98-C5-13 Commons Computing Lab
– B 97-121 Campus Center Lab
– Library- Various Computing areas
• https://ehelp.wiki.csupomona.edu/Computer_Labs:_General_Comp
uting_Labs
Student Print & Copy Service
• Pharos - Manages printing and copy services for
students on campus
– University Library, computing labs (98-C5-12/13 and 97-121),
Science, Math, Collins College, College of Agriculture,
Engineering, and Suites.
– Self-service printing
• Bronco Card or Kiosk Purchase
• Secure using a password
– Basic black & white (10 cents) and color ($1.00)
– Remote Printing available in the Building 97 and 98 computing
labs and on the 2nd floor of the Library.
– https://ehelp.wiki.csupomona.edu/Pharos_Printing_and_Copying
_System:_Lab_%26_Remote_Printingl
Pharos Tips
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Print only the pages needed in a document.
Edit and proofread papers before printing.
Print one copy at a time.
Always protect your password to prevent others
from using your account.
• If you send a print job and then find an error
before releasing the print job, do not release the
job. Jobs time-out automatically and it is
removed from the release station after 2 hours if
it isn’t released.
Important Student Applications
• BroncoDirect
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https://broncodirect.cms.csupomona.edu/
Catalog/Class Schedule
Registration, Add/Drop Classes, Open Seats
Grades, Unofficial Transcripts
• Blackboard
– http://blackboard.csupomona.edu
– Course content
• Tests, Quizzes, Syllabus, Class Assignments
– Discussion Groups
– Organizations & Student Clubs
Mobile CPP Apps
• CPP Mobile
• eHelp
• Blackboard
CPP Mobile
• Available at iTunes
and Google Play.
Computing Responsibility
• What you should do
– Follow the Appropriate Use Policy
http://www.csupomona.edu/~policies/information_tec
hnology/Appropriate_use_policy_information_techno
logy-1.pdf
– Safe computing practices
What You Can’t Do
• Install your own Wireless Access Point
• Spread out a single-line connection with a
Hub.
– Any large uses of bandwidth can get your PC
“blacklisted” from the campus network
More what you can’t do
• Set up personal file servers
– “Blacklist”
• Serve/Distribute copyrighted materials
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RIAA: Movies, Music, Images, Files/Articles
DMCA: http://www.csupomona.edu/dmca.php
Copyright Info: http://www.copyright.gov/
Plagiarism Quiz:
http://dsa.csupomona.edu/judicialaffairs/plagquiz.asp
Manage Your Computer Risks
• Safe computing practices
– Physical and technical protection
https://ehelp.wiki.csupomona.edu/Information_Security_for_Students
• Protect yourself from Viruses
– McAfee, Norton or “freebies”
• Don’t Get “Phished”
– Information on Phishing
https://ehelp.wiki.csupomona.edu/Information_Security:_Scams_and_P
hishing
– Phishing Advisories
https://ehelp.wiki.csupomona.edu/Information_Security:_Security_Advis
ory_-_Phishing
We are here to Help
• In-person
– Student Tech Desk (Library)
• Monday – Thursday 9am - 10pm; Friday 9am – 5pm
• https://ehelp.wiki.csupomona.edu/Student_tech_desk
• http://www.youtube.com/watch?v=V_vfaNzo9HE
– Help Desk – Building 1
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Mondays-Thursdays: 7:30 a.m. to 6:00 p.m.
Fridays: 8:00 a.m. to 5:00 p.m.
909.869.6776 (extension 6776 on campus)
Email: helpdesk@csupomona.edu
Tickets: http://helpdesk.csupomona.edu/helpdesk
• On-line
– https://ehelp.wiki.csupomona.edu/Main_Page.
Questions?
• Carol Gonzales
– carolhg@csupomona.edu
• Candie McDougall
– cmmcdougall@csupomona.edu