Services & Facilities
Academic Skills Center
The Academic Skills Center is located on the main floor of Zimmermann Hall and includes the
following: the Chance program, Student Disabilities Services, Institutional Support
Services, and the Department of Educations' grant funded Student Support Services-TRiO
program.
The Chance Program provides specialized clinical services for students whose past
academic performance has been inhibited by certain learning dysfunctions. The central
objective of this program is to remediate reading, writing and oral language skills. The
program offers diagnostic tests to determine need and eligibility for program services.
Students are charged an additional fee for the intensive clinical instruction.
Student Disability Services is committed to full compliance with Section 504 of the
Rehabilitation Act of 1973 and The Americans with Disabilities Act (ADA). The university
will provide reasonable accommodations for students with diagnosed disabilities.
Students requesting accommodations are required to register with the Director of Student
Disability Services in room 203 of Zimmermann Hall and provide up-to-date
documentation of their disability.
Institutional Support Services provides a series of developmental courses and a group
tutoring service designed to assist students in their academic course load. Students
admitted to the university may be required to take developmental English, math, or
Academic Success as a condition of their enrollment.
Student Support Services-TRiO is a program funded by a grant from the U.S.
Department of Education. This program serves to motivate and support first generation,
low income students toward the successful completion of their postsecondary education.
Eligible students, who are selected as TRiO participants, are provided individualized
tutoring, personal counseling, academic advising, academic monitoring, advocacy and
instruction in English, math and study skills.
Bookstore
The Graceland University Bookstore is located in the Memorial Student Center.
Business hours for the academic year are:
Monday through Friday ~ 8:30 a.m. to 5:00 p.m.
Saturday ~ 12noon to 4 p.m.
Sunday ~ CLOSED
Shop online at the Graceland University Bookstore for clothing, gifts, textbooks and more!
www.graceland.bkstr.com
Textbook Return Policies
Textbooks in condition as purchased (i.e. shrink-wrap,etc.) may be returned with
receipt within 7 day so of the beginning of classes.
Textbooks in condition as purchased (i.e. shrink-wrap,etc.) may be returned with
receipt 2 days from purchase after classes begin.
Textbooks purchased during the last week of classes or during exams may be sold back
under book buyback policy.
Textbooks may be returned in as-purchased condition until the official Add/Drop date
with official verification of withdrawal from class.
Receipt is needed for all returns. (Buyback in not considered a return.)
Please contact the bookstore personnel if you have any questions. #641.784.5237
Check Cashing & ATM
Personal checks up to $50.00 per day may be cashed in InfoCentral, located in Patroness,
and also at the front desk in the Library. Students must present an ID card in order to cash a
check. No second party checks will be cashed. There will be a $30.00 service charge on each
returned check. An automatic teller machine (ATM) is located in the MSC by the Mailroom.
Closson Center
The Closson Center is the hub of recreation, wellness, intramural and intercollegiate activities
on campus. Facilities available for student use include the pool, weight room, racquetball
court, track and playing courts. The equipment room provides recreational equipment for
checkout. Hours are posted for student use.
Emergency Numbers
Ambulance, Fire, Police 911
Student Health Services 641.784.5372
After-Hours Assistance 641.784.5199
General Maintenance and Repair 641.784.5191
Emergency Weather Warnings
When a tornado warning has been issued, the campus siren will sound a ONE MINUTE
BLAST. When the threat of severe weather has ended, a TWENTY-SECOND BLAST will be
sounded.
Enter.NetC@fe
The Enter.NetC@fe is located in the Memorial Student Center. The Enter.NetC@fe allows
students access to the internet and e-mail 24 hours a day, seven days a week when classes
are in session. Graceland students with academic needs have priority over all other use.
Financial Aid Services
Financial Aid Services is located in the west wing of Patroness Hall. Types of available aid
include federal grants and loans, state grants and loans, institutional scholarships and grants,
and loans from outside sources. In addition, the advisors are available to assist with
educational benefits received from other agencies such as veteran's benefits and vocational
rehabilitation assistance.
To determine a student's eligibility for financial assistance, the student must each year first file
a Free Application for Federal Student Aid (FAFSA). Once the FAFSA has been filed and
verification completed, the Financial Aid Services Advisors will award financial assistance to
all eligible students.
If you have any financial aid questions, call Financial Aid Services at 641-784-5140 to set up
an appointment with your financial aid advisor.
Food Service
Sodexo Campus Dining Services provides quality dining services for all students, staff,
faculty and guests.
All campus residents are required to purchase a meal plan. Please click here for information
regarding the various meal plan options.
For students that are not a campus resident we offer G BUCK$. Graceland University,
Sodexo Campus Services, and the local participating businesses in Lamoni have teamed up
with OCS (Off-Campus Solutions) to bring you G BUCK$. Safer than cash, G BUCK$ allow
you to use your University ID at any food service register and on the Graceland campus or by
calling: Lindsey Pierce at 641.784.5339 or Michelle Eastin at 641.784.5331.
Use G BUCK$ at the following locations:
On Campus:
Commons (receive a 10% discount off your total purchase)
Swarm Inn (receive a 10% discount off your total purchase)
Off-Campus:
Maid Rite
Coliseum Theatre (movie tickets or snacks)
Pizza Hut
Pizza Shack
Quilt Country
Subway
Linden St. Coffee house
Students living both on and off campus may purchase and use G BUCK$. G BUCK$
may be used to purchase additional meals or individual meals on an as-needed basis.
G BUCK$ may also be purchased by faculty and staff of Graceland University.
Additional meals are also available by purchasing individual meals on a cash basis.
The meal schedule is as follows:
Meal Hours in the Floyd McDowell Commons:
Monday through Friday
7 a.m.-7:30 a.m. Continental Breakfast
7:30 a.m.-9:00 a.m. Complete, Hot Breakfast
9:00 a.m.-11:00 a.m. *Continuous Serving
11:00 a.m.-1:30 p.m. Complete, Hot Lunch
1:30 p.m.-5:00 p.m. *Continuous Serving
5:00 p.m.-7:00 p.m. Complete, Hot Dinner
*Continuous Dining offers salad bar, deli bar, quesadilla bar, weekly specialty bar, and
dessert.
Saturday and Sunday
10:30 a.m.-1:00 p.m. Complete, Hot Brunch
4:30 p.m.-6:00 p.m. Complete, Hot Dinner
The Commons now offers Smash Hit Subs & Eddie Peppers as a "To Go" option that is
available from 11am - 7pm Monday through Friday. To obtain an order "To Go" you must
enter through the East entrance and tell the cashier that you would like to order "To Go". You
may not enter the dining room when placing a "To Go" order.
Using Your Meal Plan, Flex Points, and G BUCK$
Each student is issued a picture ID with a magnetic strip that will hold all of their meal plan
information and G BUCK$ information. Each student is responsible for his/her card. The card
is to be used only by the person to whom it was issued. Your student ID must be presented at
each meal. If a student loses or misplaces his/her card, a temporary ID can be issued through
the Commons (photo identification required).
If a special diet is necessary due to medical or religious reasons, the student may contact the
Food Service Director. A student who is ill may contact their Hall Director or House
President to make necessary meal arrangements.
There are no refunds for meals missed. When it is necessary to miss a meal, sack lunches
are available, with advanced order, for board students and may be picked up during hot
breakfast hours on Monday through Friday.
All students and guests are expected to act appropriately and follow the campus Code of
Conduct. If an individual or group's behavior is disruptive to others, a warning will be issued.
A second incident will result in a meeting with the Food Service Director and the Dean of
Students. The third incident will result in the loss of the meal plan and no refund will be given.
Swarm Inn/Snack Bar
Graceland's snack bar, the Swarm Inn, is located in the Memorial Student Center and
serves a variety of quick and convenient choices. Items may be purchased either with
cash, flex points, G BUCK$ or meal exchange.
Meal Exchange is available Monday through Friday from 7:30 a.m. to 7:00 p.m. Meal
Exchange is available for the following meal periods at the Swam Inn: Breakfast: 7:30
a.m. - 10:29 a.m.; Lunch: 10:30 a.m. - 3:29 p.m.; Dinner: 3:30 p.m. - 7:00 p.m.
Swarm Inn hours are as follows: Monday through Friday 7:30 a.m. until 10:00 p.m.;
Saturday 12:00 p.m. until 8:00 p.m.; Sunday 4 p.m. until 10:00 p.m.
GU Alert Emergency Notification System
GU Alert is an emergency notification system that will send a text message to a cell phone or
an email to an email address when there is an emergency that needs to be quickly
announced to a campus. Messages are sent only in the event of a crisis.
Graceland encourages all employees, students and faculty to enter their cell phone number
or email address to receive these notices.
To register for GU Alert, or to change registration information, please click here.
Health Services
Health Services is located on the lower level of Walker Hall. The entrance faces north
towards the Tess Morgan parking lot. It is open Monday through Friday, 8 a.m. to 5 p.m.
during the academic year. It is staffed by a full-time nurse practitioner. All records in Health
Service are confidential and will not be shared without a student's permission.
For health concerns after hours:
Emergencies - dial 911.
Non-emergencies - call the campus nurse practitioner at her home #641.7847650, cell# 641.442.5245, OR the Decatur County Hospital in Leon, Iowa (641-4464871).
In case of extended illness, hospitalization, or family emergencies, the Dean of Students
Office (641.7845104) is to be notified. In cases of minor illness which causes a student to
miss class, it is up to the student to inform his/her instructors as to why he/she was
absent from class.
Health and Immunization Forms
All students entering Graceland for the first time are required to have a completed Health
Form with an updated Immunization Record on file at Student Health Services. Each
student will be required to have proof of two measles vaccinations if he/she was born
after 1957 and has not had the active disease. Exemption from the measles vaccination
will be permitted to those for whom the immunization is contraindicated and verified by a
doctor. Students from countries with a high prevalence of Tuberculosis are required to
have a TB test done within the past year.
Health Insurance
All full-time students are required to be covered by an accident and sickness insurance
policy. Documentation of coverage must be on file in Student Health Services prior to
enrollment.
Health Insurance for International Students
All international students, including Canadians, are required to purchase the student
accident and sickness insurance policy. Information regarding this policy can be obtained
from the Health Service Office (641.784.5370).
InfoCentral
InfoCentral provides assistance on behalf of the Registrar, Student Accounts, and Financial
Aid Services Offices. InfoCentral can make class schedule changes, cash checks, accept
payments on student accounts, and schedule appointments with financial aid advisors.
InfoCentral (641.784.5067) located in Patroness Hall is open from 8:30 a.m. to 4:30 p.m.
Monday through Friday. You may also email your questions to infocentral@graceland.edu.
ID Number & ID Card
Every enrolled student is assigned a permanent identification number upon acceptance for
admission to the university. This number and the student's photo will appear on the ID card
which is issued by the Student Life Office. This ID serves many purposes -- as an access card
to your residence hall, library card, access to your meal plan, and admission pass to theatre
performances, concerts, athletic events and more. DO NOT punch a hole in your card - doing
so will ruin the access technology inside of the card! If you lose or break your ID card, a
temporary card, valid for five meal periods only, can be requested in the Food Service Office
(photo identification REQUIRED). Student are allowed ONE temporary card per semester. If
the card is not found before the temporary card expires, a $15.00 replacement fee will be
charged for a new ID card. Payment due upon receipt of the new ID card. A new ID can be
purchased in the Student Life Office (MSC, room #17).
Library (Frederick Madison Smith Library)
The Frederick Madison Smith Library is an automated campus research and study center
which offers a variety of resources and services to the Graceland community. We offer a
variety of spaces for quiet and collaborative study, for classes to meet, for relaxing in our
student study lounges, for computer use and for housing our book, journal and media
collections. A network of computer workstations in the library provides access to a variety of
electronic databases, the automated card catalog, the campus network, and the internet. The
automated catalog, and many of the electronic databases also are accessible from off-campus
sites. In an effort to work closely with students as they conduct research, the library offers
classroom and individualized instruction and drop-in reference assistance in the use of library
and internet resources. An Information Desk is staffed afternoons and evenings or reference
help is available at the circulation desk at other times.
Because of agreements with other libraries nationwide and internationally, it is possible for
students to acquire materials the library does not own. Inquiries about this service may be
made at the circulation desk. There may be a slight fee for photocopies of journal articles, but
books may be obtained free of charge.
As the world of information grows more complex - available in more formats and rom more
sources - libraries are more central to learning than ever before. We look forward to working
with you!
Lost and Found
For lost items, check with the Student Activities Office located at the Campus Switchboard in
the MSC. You may also turn in any "found" items to the Student Activities Office. Please
report stolen articles to the Dean of Students.
Mail Room
New students are assigned mailboxes in the Residence Life Office and keep the same box
until graduation. Mailbox combinations can be obtained from the Campus Mail Room. The
university Mail Room is located in the Memorial Student Center and is open from 10:00 a.m.
to 4:30 p.m., Monday through Friday, and from 10:00 a.m. to 2:00 p.m. on Saturday.
Student campus box numbers must be included with your address for efficient delivery.
Address student mail using the following format:
Student's Name
Campus Box #
Graceland University
1 University Place
Lamoni, IA 50140
U.S. mail personally addressed and campus mail will be delivered to individual campus
mailboxes.
Express Mail, Federal Express and UPS services are available both for incoming and
outgoing packages. Please see the mail room supervisor for wrapping instructions. All mail for
campus boxes that is not personally addressed to individual students must receive the
approval of the Director of Facilities Services one week prior to requested delivery.
Meeting Places
Meeting rooms and facilities may be reserved electronically through the Virtual Event
Management System (VEMS). You may access VEMS on MyGraceland.
Microcomputer Lab
Graceland has four microcomputer labs, three located on the lower level of the Frederick
Madison Smith Library, and one on the upper level of the Helene Center. The Library contains
three Windows computer labs. Mac computers are located in the Helene Center. When there
are no classes in the labs the computers are available to all Graceland students.
Printing charges are 3 cents per page for black prints and 15 cents per page for
color. Software counts each printed page. The software requires students to authenticate
before printing. The software will not allow students to print with a zero balance. Student
printing accounts are credited $3.00 at the beginning of the term. Additional funds for printing
may be deposited at the helpdesk. Student printing accounts may also be used for copying at
Multi-Function Printers (MFPs) in the Library and the MSC.
Publications
The Tower is a weekly newspaper published by the students, which attempts to keep the
university community in touch with Graceland happenings, and student and faculty opinions.
The Acacia is the yearbook of the university, also published by students. Both of these
publications are under the supervision of a faculty sponsor.
Student Accounts
Student Accounts, located in Patroness Hall, handles tuition and other charges, as well as
payments and payment plan arrangements for balances not covered by aid. During the school
year, Student Accounts will send monthly statements to students who have balances due.
Payment on accounts may be made at InfoCentral, Student Accounts, or online or mail
payments to the attention of Student Accounts.
Vending Machines
Vending machines are available throughout the campus. Money lost in the machines can be
refunded in InfoCentral, located in Patroness.
Writing Center
The Graceland University Writing Center provides a supportive environment and attentive
assistance to students in any academic program and at any level of writing ability. The Writing
Center serves students’ writing needs by acting as a resource for improving their particular
writing assignments or the general quality of their writing skills. Writing Center tutors function
as experienced, interested readers who collaborate with students at any stage of the writing
process to help them become more effective and capable writers.
The Writing Center, located on the lower level of the FMS Library in Room 16, is open
Monday, Tuesday, and Thursday from 9 a.m. - 7 p.m., Wednesday from 9 a.m. – 6 p.m., and
Friday from 9 a.m. – 4 p.m. While walk-ins are welcome, appointments are recommended to
guarantee an available tutor. You may schedule an appointment by calling (641) 784-5077 or
(641) 784-5078, by signing up on the schedule posted by the Writing Center door or emailing
uhlenkam@graceland.edu or kmahi@graceland.edu.
In addition to the face to face center on the Lamoni campus, the Graceland University Writing
Center also offers online tutoring for distance education students. Distance education
students can arrange an online appointment by sending the paper to
uhlenkam@graceland.edu. The Writing Center will call the student’s preferred phone number
and the session will proceed just as if the student and tutor were in the same room.
You may visit online via My Graceland. You will find additional tips and information to assist
you with your writing needs.
“Writing is an exploration. You start from nothing and learn as you go.” E. L. Doctorow