Massachusetts eHealth eQuality Incentive Program RFP (Solicitation No. 2015-MeHI-01) Questions and Answers UPDATED November 24, 2014 QUESTION 1. Is an applicant required to have 2015 certified technology? 2. How do we learn of the highway uses? 3. Is there any repercussion for not achieving all 4 milestones? 4. There are situations where we complete assessment on various state agency websites this could be a duplicate data entry situation. Will state agencies (EOHHS) take part in the highway? ANSWER 2011 edition EHR certification, 2014 edition EHR certification or voluntary edition EHR certification are all acceptable. You may read more about certified EHRs here: http://www.healthit.gov/policy-researchersimplementers/standards-and-certificationregulations There are many educational resources, including on the MeHI website: (http://mehi.masstech.org/health-informationexchange-0/mass-hiway/develop-hiway-use-case) MeHI plans to have a series of instructional sessions for grantees. We welcome your use of the MeHI Use Case Library: http://mehi.masstech.org/use-case-library. While new and evolving, this will provide examples of uses of the HIway. Additionally, you can read the HIE stories we published over the last few months (http://mehi.masstech.org/hie-casestudies) If the organization does not meet a minimum of Milestone 2 and the Mass HIway Milestone within 2 years of receiving an award, the organization will be required to repay 50% of any incentive payments received. [See Solicitation, Section 2.3.3.] The Mass HIway is under the direction and control of the Executive Office of Health and Human Services (EOHHS); as such they are working hard to connect various public health registries to the HIway. Learn more here http://www.masshiway.net/HPP/Services/PublicHe althReporting/index.htm Additionally, several public registries hosted by EOHHS are already on the HIway. See the Massachusetts HIT Council meeting minutes for more information: http://www.mass.gov/eohhs/gov/commissions-and- 5. 6. 7. 8. 9. Can you apply for partial grant? Let's say just to achieve Milestone 3, but not 4? If an organization has <30% of providers who are EP's in the MU program, are those same EP's also eligible for incentives, or is it ONLY the professionals who are not a part of the MU program? So, the incentives for a small organization are $33K for the organization and NOT by EP? What if a BH org that currently has contracts with EOHHS (DMH, DDS, DPH) decides not to participate in the information highway, will they be penalized when re-contracting? What is the state fiscal year? Oct - Oct? 10. Is this a one-time only RFP? Will it be issued again in the future? 11. For organizations that are at Stage 0, is there someone who could provide TA in helping to understand some of the language put forth in this RFP? 12. In regards to eligibility criteria number 6, which specifies more than 50% of the organization’s patient service revenue must be public payer, could you please clarify if these payers must be Medicare, Medicaid and CHIP? For example, would behavioral health contracts with DYS, DOC, etc. be applicable? 13. Should we use data from a specific fiscal year to calculate the percentage of patient service revenue? 14. May we receive a copy of the webinar presentation from today? 15. May the electronic version be submitted on a CD -2- initiatives/masshiway/hit-council-meetings.html MeHI requires Applicants to demonstrate commitment to meeting all 4 milestones. (See the answer to Question 4 above) There are limited exceptions for Applicants who are not eligible for a particular milestone payment. [See Solicitation, section 2.3.3.] This incentive program is for eligible organizations (not individual eligible providers, as under Meaningful Use). eQIP payments are made to organizational Applicants. Correct. This question is beyond the scope of this Solicitation and should be directed to EOHHS. The state fiscal year runs from July 1 – June 30. However, MeHI will consider flexibility for an organization to submit data based on its own FY, so long as the information provided is current and provides Eligibility Criteria substantiation. We anticipate this to be a one-time solicitation. MeHI encourages all prospective applicants to ask as many questions as they wish if they are unclear about any terms or language in the RFP. Questions should be submitted by email to proposals@masstech.org with the subject line: Question – Solicitation No. RFP 2015–MeHI–01 MeHI also plans to have a series of instructional sessions for grantees. Any public payer revenue may be included, including Medicare, Medicaid and CHIP. Revenue under any state or local contract to provide BH services to public payer clients may be used. Data should be submitted for the most recent fiscal year. Yes. A copy of the webinar presentation has been posted to both the MassTech/MeHI and CommBUYS websites. Yes – either email, CD or USB flash drives with included in the hard copy submission? 16. What is the telephone number to be used for FedEx delivery? 17. Where I can download a copy of the eQIP Webinar presentation? the hardcopy is acceptable. The number for FedEx delivery is 508-870-0312 The webinar will be is available on the MassTech/MeHI and CommBUYS websites. ADDED ON NOVEMBER 21, 2014: 18. We already operate using EHR, I assume that make us ineligible for the program? 19. If the current EHR doesn't provide a Client Portal, can you still apply for the grant to develop a Client Portal? 20. Do clients have to be all MA residents? 21. What type of documentation would serve to demonstrate that we are not an Eligible Hospital? 22. In addition to state BH contracts, do contracts with City and Towns qualify as part of the 50% PSR? 23. Are we an eligible grantee if we are a $20 million dollar multi service agency, in which BH (both MH and SA) outpatient and community based services -3- Using an EHR does not preclude eligibility. The Incentive Program is to assist eligible BH provider organizations to adopt and effectively use certified EHRs – including integration with the Mass HIway. Incentive payments are progressive for reaching advanced health IT integration. See Solicitation §2.3.3: MILESTONES Yes. To attain A-EMRAM Stage 5 (Milestone 3), however, you must use a personal health record or online patient portal that patients can log into and receive test results, request an appointment, receive follow-up reminders, etc. No. Please note that more than 50% of annual patient service revenue must be derived from behavioral health services provided in Massachusetts. Please refer to the link below regarding the parameters and the criteria to qualify as an Eligible Hospital published by CMS under the EHR Incentive Programs (e.g., an acute care hospital, Critical Access Hospital, cancer hospital or children's hospital, as defined under CMS Program regulations): - see http://www.cms.gov/Regulations-andGuidance/Legislation/EHRIncentivePrograms/Eligi ble_Hospital_Information.html). In addition to any relevant supporting documentation, the applicant should include an affirmative declaration in the Statement of Need section of its application that the organization does not qualify for the Medicaid and Medicare EHR Incentive Programs. Yes. Revenue under a state or local (county, city or town) contract to provide BH services to public payer clients may be used to calculate the percentage. An organization is eligible if it provides primarily BH services in Massachusetts (>50% of annual PSR is from those BH services). BH includes both are offered. We bill 3rd party as well as a DPH BSAS contract for services rendered and the majority of our clients serviced are Medicaid or Medicare. We have not participated in any EHR incentive program offered by Caid/Care as our psychiatry staff participated with other agencies. If our total service revenue is around 20 million (agency wide) which includes corrections, residential DCF, prevention programs, etc.) the BH revenues are approximately 3-4 million. Are we still eligible to apply? Thank you 24. "Milestone 4 states: "use the Mass HIway to exercise the organization’s use case (e.g., care coordination with primary care, public health reporting) in production with at least one unaffiliated trading partner" Can you please define "unaffiliated trading partner" AND, do we need to identify this partner in the application?" 25. If we have already implemented an EHR do we still need to create a transformation plan? 26. So the BHS revenue is 50% of the agency's total budget 27. Would DCF residential programs be considered in your definition of BH services? No third party billing is done but these are supported by contracts 28. Would DDS and DMH contracts count as behavioral health services? -4- mental health and substance abuse services. The setting of care is not dispositive. Based on the limited facts set forth in the example cited in the question, an organization with $20 million in annual PSR with $4M from BH services does not equal 50% of PSR from BH services and would not meet the threshold. “Affiliated” is defined in the solicitation (Section 2.2.1) as follows: Affiliated organizations are entities under common control or governance (e.g. subsidiary) or joined together contractually or through a shared entity (e.g., LLC) to enter into payer contracts that include financial risk or clinical integration. Entities deemed to be affiliated for the purposes of this Solicitation if: (1) their financial statements are part of the same consolidated financial statements under generally accepted accounting principles; (2) one controls the other directly or indirectly within the meaning of federal securities law; or (3) they are under common control within the meaning of federal securities law. The trading partner must be identified by the organization in its Transformation Plan (to be completed as part of Milestone 1), not in the application. Yes. Milestone 1 requires development of a Transformation Plan that describes how the Organization will prepare and transform its practice to maximize the potential of its investments in health IT in order to achieve identified outcomes. All organizations must create a Transformation Plan and submit an A-EMRAM score to receive payment for Milestone 1. Organizations must receive more than 50% of annual patient service revenue (PSR) from the provision of BH services in the Commonwealth. PSR is defined as the total of net patient service revenue (from 3rd party payers) plus payments under a Massachusetts state or local contract to provide BH services to public payer clients Yes – if the DCF contracts are to provide BH services to public payer clients. Yes – if those contracts are to provide BH services to public payer clients. 29. Does eligibility criteria number 6 include Medicaid MCO plans? 30. Does my EHR have to be certified? 31. My organization does not have a facility license. Am I still eligible to participate? 32. A few of the clinicians at my organization could qualify for MU incentives. Would this preclude the organization from being eligible for eQIP? Yes – if the Medicaid MCO contracts are to provide BH services to public payer clients. Organizations must receive more than 50% of annual patient service revenue (PSR) from the provision of BH services in the Commonwealth. Yes. 2011 edition EHR certification, 2014 edition EHR certification or voluntary edition EHR certification are all acceptable. If the organization is not required to have a facility license, it is eligible if its providers have valid professional licenses required to provide BH services in MA. See Solicitation §2.3.2 Eligibility Criteria See also §2.2.1 Definitions: Providers must provide direct patient care and either be licensed clinicians or clinical staff authorized to provide direct patient care under the supervision of a licensed BH professional. An organization may be eligible if the number of EPs total less than 30% of the organization’s clinical staff, and the organization is either independent or “parent” has less than $25M annual patient services revenue in the prior state fiscal year. See Solicitation §2.3.2 Eligibility Criteria ADDED ON NOVEMBER 24, 2014: 33. Per Eligibility Criteria #5a, are there other substantiation methods that can be used to show that the potential applicant cannot leverage the resources of the system parent? The only method of substantiation listed here ONLY says that the "parent" has annual Patient Services Revenue of less than 25 million. My organization's PSR is MUCH higher than 25 million but we have no access to the resources of that parent organization. We cannot leverage their resources. Is there another way we can show this? -5- Under eQIP, MeHI’s goal is to provide incentives to those BH provider organizations that are not eligible to participate in other EHR incentive programs and lack access to other resources to procure and implement EHRs. It is presumed that affiliates of larger systems have greater access to financial and technical resources and expertise than independent practices. Organizations that do not satisfy this criterion may submit an application for an eQIP grant that must include a narrative explanation indicating the reasons why the applicant does not have access to the resources of a parent that has annual Patient Services Revenue of $25 million or more. The narrative must be accompanied by documentation that provides objective evidence in support of the applicant’s explanation. MeHI will consider such applications only after reviewing 34. In review of the Eligibility Criteria for the eQIP Grant, we noted that the organization must be a not-for-profit in order to participate. Is there any leniency in this regulation, if we can prove that the organization does not profit from its Patient Service Revenue? applications of organizations that meet all of the eligibility criteria. MeHI may make funding available, at its sole discretion, to organizations that present compelling evidence that a grant award would advance eQIP’s objectives. Under eQIP, MeHI’s goal is to provide incentives to those BH provider organizations that are not eligible to participate in other EHR incentive programs and lack access to other resources to procure and implement EHRs. It is presumed that “for-profit” organizations have resources that not-for-profit organizations do not. 35. Would we include our out of state BH contracts with public payers towards our patient service revenue? For profit organizations may submit an application for an eQIP grant that must include a narrative explanation indicating the reasons why the applicant does not have sufficient resources to procure and implement EHRs. The narrative must be accompanied by documentation that provides objective evidence in support of the applicant’s explanation. MeHI will consider such applications only after reviewing applications of organizations that meet all of the eligibility criteria. MeHI may make funding available, at its sole discretion, to organizations that present compelling evidence that a grant award would advance eQIP’s objectives. Yes. An organization is eligible if it provides primarily BH services in Massachusetts (>50% of annual PSR is from BH services provided in the Commonwealth). The Solicitation defines PSR as the total of net patient service revenue (from 3rd party payers) plus payments under a Massachusetts state or local contract to provide BH services to public payer clients 36. Is there a listing at any type of organization or on some government website that lists certified EHRs specifically for behavioral health organizations? -6- Applicants should utilize the aggregate amount of revenue from all operations (in Massachusetts and out-of-state) as the denominator in the calculation to determine net patient service revenue. This will include out-of-state BH contracts with public payers. All certified EHR technology (“CEHRT”) is listed on the ONC Certified Health IT Product List (“CHPL”) (http://www.healthit.gov/policy-researchers- 37. How much will it cost my organization to connect to the HIway as required for Milestone 4? implementers/certified-health-it-product-list-chpl). It depends on the size of the organization and method of connection. See Tier 3 (large BH) and Tier 4 (small BH) on the HIway rate card: http://www.masshiway.net/HPP/HowtoJoin/Rates/i ndex.htm Note: To the extent that any written answers contained within this Questions & Answers document are inconsistent with verbal responses given during a Solicitation Webinar, this written document shall govern. -7-