Overview and Outlook for the P/C Insurance Industry: Trends and Challenges for 2013 and Beyond Underwriting Executives Council Bonita Springs, FL May 9, 2013 Steven N. Weisbart, Ph.D., CLU, Senior Vice President & Chief Economist Insurance Information Institute 110 William Street New York, NY 10038 Tel: 212.346.5540 Cell: 917.494.5945 stevenw@iii.org www.iii.org SomeTrends & Challenges Affecting the P/C Industry •Slow/Uncertain Exposure Growth •Growing Impact of CATs •Low Investment Income •Highly Variable Claims Drivers •Challenging Regulatory Environment 2 Challenge #1: Slow/Variable Exposure Growth 3 Real GDP Growth: Past Recessions and Recoveries, Yearly, 1970-2012 Real GDP Growth (%) In the current recovery, real yearly GDP growth has been 2.4% or less But, following the 1991 and 2001 recessions, real yearly GDP growth was weaker than 4% 1970 1971 1972 1973 1974 1975 1976 1977 1978 1979 1980 1981 1982 1983 1984 1985 1986 1987 1988 1989 1990 1991 1992 1993 1994 1995 1996 1997 1998 1999 2000 2001 2002 2003 2004 2005 2006 2007 2008 2009 2010 2011 2012 8% 7% 6% 5% 4% 3% 2% 1% 0% -1% -2% -3% -4% In most recoveries, real yearly GDP growth is often 4% or more Source: (GDP) U.S. Department of Commerce at http://www.bea.gov/national/xls/gdpchg.xls. 4 April 2013 Forecasts of Quarterly US Real GDP for 2013-14 Real GDP Growth Rate 4% 3.6% 3.3% 3% 2.6% 2% 2.4% 2.6% 1.8% 3.4% 2.7% 2.0% 1.5% 1% 3.6% 3.7% 2.8% 2.9% 3.0% 2.2% 2.3% 2.0% 1.7% 10 Most Pessimistic Currently, the sequester will have greatest effect here 0.8% 3.9% Median 10 Most Optimistic 0% 13:Q2 13:Q3 13:Q4 14:Q1 14:Q2 14:Q3 14:Q4 Despite the sequester and other challenges to the U.S. economy, virtually every forecast in the Blue Chip universe in early April sees improvement ahead Sources: Blue Chip Economic Indicators (4/13); Insurance Information Institute 5 20% 5% -5% -10% Most recent “hard market” Sources: ISO; Insurance Information Institute. 1.3% 2.3% 1.7% 3.5% 1.6% 3.2% 3.8% 3.1% 4.2% 5.1% 4.8% 0.5% 2.1% 0.0% 0% 10.3% 10.2% 13.4% 6.6% 15.1% 16.8% 16.7% 12.5% 10.1% 9.7% 7.8% 7.2% 5.6% 2.9% 5.5% 10% 10.2% 15% 2002:Q1 2002:Q2 2002:Q3 2002:Q4 2003:Q1 2003:Q2 2003:Q3 2003:Q4 2004:Q1 2004:Q2 2004:Q3 2004:Q4 2005:Q1 -4.6% 2005:Q2 -4.1% 2005:Q3 -5.8% 2005:Q4 -1.6% 2006:Q1 2006:Q2 2006:Q3 2006:Q4 2007:Q1 -1.6% 2007:Q2 2007:Q3 2007:Q4 -1.9% 2008:Q1 2008:Q2 -1.8% 2008:Q3 -0.7% 2008:Q4 -4.4% 2009:Q1 -3.7% 2009:Q2 -5.3% 2009:Q3 -5.2% 2009:Q4 -1.4% 2010:Q1 -1.3% 2010:Q2 2010:Q3 2010:Q4 2011:Q1 2011:Q2 2011:Q3 2011:Q4 2012:Q1 2012:Q2 2012:Q3 2012:Q4 P/C Net Premiums Written: % Change, Quarter vs. Year-Prior Quarter, 2002–2012 This upward trend is likely to continue as the economy’ strengthens Finally! A sustained period (11 quarters) of growth in net premiums written (vs. same quarter, prior year), and strengthening. 6 Growth Analysis by State and Business Segment Premium Growth Rates Vary Tremendously by State 7 Direct Premiums Written: Total P/C Percent Change by State, 2007-2012 Top 25 States Just 10 states showed double-digit DPW growth over the 5-year period 2007-2012, which includes the “Great Recession” 50 5.8 5.2 4.5 4.4 4.3 4.3 4.2 4.0 3.8 3.6 OH LA VA NJ MI SC CO MO NM 8.0 WI MT 8.5 IN 6.2 9.2 TN KY 9.2 AR 12.4 WY Sources: SNL Financial LC.; Insurance Information Institute. 9.9 13.2 TX VT KS IA NE 0 ND 10 MN 13.2 AK 16.3 17.6 20 19.2 21.0 24.5 OK 30 25.4 40 SD Pecent change (%) 60 58.4 70 8 Direct Premiums Written: Total P/C Percent Change by State, 2007-2012 Sources: SNL Financial LC.; Insurance Information Institute. NV -17.3 -12.5 DE -11.2 OR -10.1 -9.3 HI WV NY AZ -6.0 CA -7.2 -5.6 -0.9 ME FL -0.7 ID NH UT GA WA IL MA U.S. PA MD MS CT -15 AL 13 states lost DPW over the 5-year period 2007-2012, including New York, California, and Florida -10 -20 -2.8 -0.3 RI -0.1 -5 NC Pecent change (%) 0 0.0 1.1 1.8 2.0 2.1 2.1 2.2 2.7 2.9 3.0 3.1 5 3.6 Bottom 25 States 9 0 32.4 32.4 32.2 32.0 31.3 31.0 30.5 29.8 29.7 28.8 28.7 27.9 26.9 26.7 26.5 26.4 26.0 KS GA IA WY CO MT NE OH NM AL IN IL VA DE SC ID UT 34.2 35.7 SD WI 36.4 KY 38.3 MO 5 39.0 10 TN 15 39.7 20 AR 25 40.5 30 MN 35 41.2 40 ND 44.5 45 OK Pecent change (%) Direct Premiums Written: Homeowners Percent Change by State, 2007-2012 Top 25 States Sources: SNL Financial LC.; Insurance Information Institute. 12 Pecent change (%) 8.0 HI FL-2.3 NV-1.9 8.7 10.4 AZ CA 10.5 MI 12.5 15.1 AK VT 15.6 18.6 OR DC 19.4 WV 16.2 20.0 U.S. MD 20.4 NY 16.4 21.3 WA MA 21.4 23.3 RI PA 23.6 NH 22.0 23.7 NJ NC 24.3 TX -5 24.5 0 CT 5 24.8 10 LA 15 25.3 20 ME 25 25.6 30 MS Direct Premiums Written: Homeowners Percent Change by State, 2007-2012 Bottom 25 States 40 35 Sources: SNL Financial LC.; Insurance Information Institute. 13 -20 14.6 ID -2.6 -2.6 -3.2 -3.3 -3.5 -3.7 PA CT MS NM IL WA 0.0 MT -2.4 1.2 TN MA 1.5 AR -2.3 2.8 WI LA 3.3 IN -1.5 4.6 MN OH 6.3 TX 8.8 15.0 AK WY 16.0 KS 20.2 25.7 28.8 IA 0 21.0 20 NE VT SD 35.2 40 OK 72.2 80 ND Pecent change (%) Direct Premiums Written: Comm. Lines Percent Change by State, 2007-2012 Top 25 States 60 Sources: SNL Financial LC.; Insurance Information Institute. 14 Pecent change (%) -5.9 -6.2 -6.5 -6.8 -6.9 -6.9 -7.3 KY VA RI CO MI SC AL NV OR WV -30.3 -22.3 -20.2 -16.9 FL AZ -16.2 DE -15.3 -13.2 DC HI -12.8 -11.1 -10.2 NY UT CA -27.8 -5.4 NC -9.1 -5.1 ME GA -5.0 U.S. -40 -4.9 -35 MO -30 -4.9 -25 NJ -20 -4.6 -15 NH -10 -4.5 -5 MD Direct Premiums Written: Comm. Lines Percent Change by State, 2007-2012 Bottom 25 States 0 Sources: SNL Financial LC.; Insurance Information Institute. 15 Auto/Light Truck Sales, 1999-2014F 13 10.4 12 11 12.7 14 11.6 13.2 15 15.9 16 Lowest level since the late 1960s 14.4 05 16.1 16.9 04 16.5 16.9 17 16.6 17.1 17.5 17.8 18 17.4 19 15.4 Forecast range for 2013 is 14.7 to 15.9 million units (Millions of Units) 10 9 99 00 01 02 03 06 07 08 09 10 11 12 13F 14F Job growth and improved credit market conditions will boost auto sales in 2013 and beyond, bolstering the manufacturing sector and the economy generally. Sources: U.S. Department of Commerce; Blue Chip Economic Indicators (4/13); Insurance Information Institute. 20 PP Auto NWP vs. # of Vehicles in Operation, 2001–2011 $ Billion Private Passenger Auto Premium No. of Vehicles in Operation (millions) $165 250 245 $155 240 235 $145 230 225 $135 220 $125 215 2001 2002 2003 2004 2005 2006 2007 2008 2009 2010 2011 PP Auto premiums written are recovering from a period of no growth attributable to the weak economy affecting new vehicle sales, car choice, and increased price sensitivity among consumers Sources: A.M. Best; NADA, State of the Industry Report 2012, p. 16, at www.nada.org/nadadata citing R. L. Polk; Insurance Information Institute. 21 Private Housing Unit Starts, 1990-2014F Millions of Units 0.61 0.59 1.21 1.00 0.78 1.36 1.80 1.71 1.60 1.57 1.64 1.62 1.47 1.46 1.35 1.20 0.55 0.50 Starts plunged 72% from 2005-2009 to lowest level since records began in 1959 0.91 0.75 1.01 1.00 1.19 1.25 1.29 1.50 1.48 1.75 1.96 2.00 1.85 Housing “Bubble” 2.07 2.25 Forecast range for 2013 is 0.89 to 1.35 million units 0.25 90 91 92 93 94 95 96 97 98 99 00 01 02 03 04 05 06 07 08 09 10 11 12 13F 14F Homeowners insurers are starting to see meaningful exposure growth for the first time since 2005. Commercial insurers with construction risk exposure, surety also benefit. Sources: U.S. Department of Commerce; Blue Chip Economic Indicators (4/13); Insurance Information Institute. 23 So Far, the Pickup Is Mostly in Multi-Family Housing Starts Thousands of Units, Multi-Family 400 units in multi-family buildings Thousands of Units, Single Family 1800 Multi-family-unit starts rose in 2011, more in 2012, still more so far in 2013. 350 300 250 single family units Single family plunge began in 2006 200 150 1600 1400 1200 1000 800 Multi-family plunge did not begin until 2009 100 600 400 2001 2002 2003 2004 2005 2006 2007 2008 2009 2010 2011 2012 2013* 2013:Q1 multi-unit starts at a seasonally adjusted annual rate of 325,000, are nearly back to the average annual pre-recession rate of 339,000. *average of annualized seasonally adjusted January, February, and March 2013 data; March is preliminary. Source: US Census Bureau at www.census.gov/construction/nrc/pdf/newresconst.pdf. Housing Unit Starts: Building Momentum, Monthly, Jan 2011-Mar 2013* units in multi-family buildings Thousands of Units single family units 1000 275 309 Jan 13 520 511 470 481 504 513 219 175 239 153 193 240 215 234 178 215 Sep 11 Nov 11 Jan 12 Mar 12 May 12 0 The number of units in multi-unit starts more than doubled from Dec 2011 to Dec 2012. Single family start rose nicely, too. *at annualized rate, seasonally adjusted; Mar 2013 numbers are preliminary. Source: US Census Bureau at www.census.gov/construction/nrc/pdf/newresconst.pdf. 619 616 650 261 347 Nov 12 439 460 176 152 Jul 11 200 392 617 570 245 281 Sep 12 429 422 129 165 May 11 506 538 414 443 422 531 418 411 164 124 Mar 11 388 437 187 112 400 Jan 11 600 Mar 13 590 589 211 205 Jul 12 800 Commercial & Industrial Loans Outstanding at FDIC-Insured Banks, Quarterly, 2006-2012* $1.51 $1.46 $1.42 $1.37 $1.35 $1.28 $1.24 $1.20 $1.18 $1.17 $1.18 $1.21 $1.37 $1.49 $1.50 $1.48 $1.43 $1.39 $1.27 $1.25 $1.18 $1.16 $1.13 $1.2 $1.22 $1.3 $1.30 $1.4 $1.44 $1.5 $1.49 $1.6 $1.1 In nominal dollar terms, this is an all-time high. Recession $1.17 $Trillions 12:Q3 12:Q1 11:Q3 11:Q1 10:Q3 10:Q1 09:Q3 09:Q1 08:Q3 08:Q1 07:Q3 07:Q1 06:Q3 06:Q1 $1.0 Outstanding loan volume has been growing for over two years and (as of year-end 2012) surpassed previous peak levels. *Latest data as of 2/28/2013. Source: FDIC at http://www2.fdic.gov/qbp/ (Loan Performance spreadsheet); Insurance Information Institute. 26 Percent of Non-current Commercial & Industrial Loans Outstanding at FDIC-Insured Banks, Quarterly, 2006-2012* 0.97% 0.87% 12:Q4 1.09% 12:Q2 12:Q3 1.17% 12:Q1 1.29% 11:Q4 1.49% 11:Q3 1.65% 11:Q2 1.89% 11:Q1 2.44% 2.73% 10:Q3 10:Q4 2.83% 2.80% 10:Q2 1.69% 3.05% 10:Q1 0.81% 08:Q1 09:Q4 3.57% 0.67% 07:Q4 09:Q3 0.63% 07:Q3 09:Q2 0.62% 07:Q2 09:Q1 0.63% 07:Q1 08:Q4 0.64% 06:Q4 1.18% 0.74% 06:Q3 08:Q3 0.70% 06:Q2 08;Q2 0.71% 06:Q1 1% 1.07% 2% 2.25% 3% 3.43% Recession 4% 0% Almost back to “normal” levels of noncurrent industrial & commercial loans Non-current loans (those past due 90 days or more or in nonaccrual status) are back to early-recession levels, fueling bank willingness to lend. *Latest data as of 2/28/2013. Source: FDIC at http://www2.fdic.gov/qbp/ (Loan Performance spreadsheet); Insurance Information Institute. 27 10 8 6 4 12.9 9.2 12 Recessions in orange 11.5 14 New Bankruptcy Law Takes Effect 9.7 16 Quarterly average for 2001:Q1-2005:Q3 was 8,915 4.1 4.9 5.3 5.6 6.3 6.7 7.2 8.0 8.7 18 13.9 13.6 12.9 12.0 13.1 12.2 12.6 12.9 13.4 14.0 13.2 12.9 13.8 14.0 13.5 12.7 12.4 11.6 10.3 9.9 9.2 10.4 9.0 9.0 9.5 9.2 8.2 8.4 10.0 10.3 9.5 10.0 9.8 9.7 9.4 9.5 8.8 9.3 8.4 8.3 10.6 8.2 7.6 7.8 8.1 8.7 9.5 12.8 (Thousands) 14.3 16.0 14.2 15.0 14.6 14.5 14.0 13.0 12.4 12.3 11.7 11.1 11.0 10.4 Business Bankruptcy Filings: Falling but Still High in 2012 (1994:Q1 – 2012:Q3) 0 94:Q1 94:Q3 95:Q1 95:Q3 96:Q1 96:Q3 97:Q1 97:Q3 98:Q1 98:Q3 99:Q1 99:Q3 00:Q1 00:Q3 01:Q1 01:Q3 02:Q1 02:Q3 03:Q1 03:Q3 04:Q1 04:Q3 05:Q1 05:Q3 06:Q1 06:Q3 07:Q1 07:Q3 08:Q1 08:Q3 09:Q1 09:Q3 10:Q1 10:Q3 11:Q1 11:Q3 12:Q1 12:Q3 2 Business bankruptcies were down 42% in 2012:Q3 vs. recent peak in 2009:Q2 but were still higher than 2008:Q1, the first full quarter of the Great Recession. Bankruptcies restrict exposure growth in all commercial lines. Sources: American Bankruptcy Institute at www.abiworld.org/AM/AMTemplate.cfm?Section=Home&TEMPLATE=/CM/ContentDisplay.cfm&CONTENTID=61633; Insurance Information Institute. 29 Private Sector Business Starts, 1993:Q2 – 2012:Q2* (Thousands) 210 200 190 180 170 185 182 187 193 184 189 189 185 188 195 191 199 204 203 195 196 195 206 206 200 189 199 206 206 199 213 204 209 200 206 204 204 194 204 208 199 201 193 191 193 200 207 203 209 210 209 216 221 221 220 221 210 221 214 206 216 208 207 201 191 188 172 177 169 183 175 179 188 200 189 192 198 202 193 191 220 Recessions in orange 175 173 230 Business Starts 2006: 861,000 2007: 844,000 2008: 787,000 2009: 701,000 2010: 742,000 2011: 781,000 12:Q1 11:Q1 10:Q1 09:Q1 08:Q1 07:Q1 06:Q1 05:Q1 04:Q1 03:Q1 02:Q1 01:Q1 00:Q1 99:Q1 98:Q1 97:Q1 96:Q1 95:Q1 94:Q1 150 93:Q2 160 Business starts were down nearly 20% in the Great Recession, holding back most types of commercial insurance exposure, but now are recovering. * Data through Jun 30, 2012 are the latest available (posted Jan 29, 2013); Seasonally adjusted. Sources: Bureau of Labor Statistics, www.bls.gov/news.release/cewbd.t08.htm; NBER (recession dates). 30 Recovery in Capacity Utilization is a Positive Sign for Commercial Exposures March 2001 through Mar. 2013 “Full Capacity” Percent of Industrial Capacity 82% Hurricane Katrina 80% 78% 76% The closer the economy is to operating at “full capacity,” the greater the inflationary pressure Source: Federal Reserve Board statistical releases at http://www.federalreserve.gov/releases/g17/Current/default.htm. Mar 13 Sep Mar 12 Sep Sep Mar 10 Sep Mar 09 Sep Mar 08 Sep Mar 07 Sep Sep Mar 04 Mar 11 The US operated at 78.5% of industrial capacity in Feb. 2013, above the June 2009 low of 66.9% and close to its post-crisis peak December 2007June 2009 Recession Sep Mar 03 Sep Mar 02 66% Mar 01 68% Sep March 2001November 2001 recession Mar 06 70% Sep 72% Mar 05 74% 31 31 Challenge #2: Dealing with Catastrophes Are they more frequent and more severe? 32 US Insured Catastrophe Losses $7.5 $10.5 $37.0 $29.2 $33.7 $16.3 $7.6 $6.1 $11.6 $14.3 $3.8 $11.0 $12.6 $8.8 $10 $8.0 $20 $4.8 $30 $14.0 $40 $26.4 $37.8 $50 $34.7 $60 $33.1 $70 2012 CAT losses were down nearly 50% from 2011 until Sandy struck in late October $14.4 $80 $11.5 $73.4 ($ Billions, 2012 Dollars) $0 89 90 91 92 93 94 95 96 97 98 99 00 01 02 03 04 05 06 07 08 09 10 11 12* US CAT Losses in 2012 Will Likely Become the 2nd or 3rd Highest in US History on An Inflation-Adjusted Basis (Pvt Insured). 2011 Losses Were the 5th Highest Record Tornado Losses Caused 2011 CAT Losses to Surge *As of 1/2/13. Includes $20B gross loss estimate for Hurricane Sandy. Note: 2001 figure includes $20.3B for 9/11 losses reported through 12/31/01 ($25.9B 2011 dollars). Includes only business and personal property claims, business interruption and auto claims. Non-prop/BI losses = $12.2B ($15.6B in 2011 dollars.) Sources: Property Claims Service/ISO; Insurance Information Institute. 33 33 Natural Disasters in the United States, 1980 – 2012 Number of Events (Annual Totals 1980 – 2012) There were 184 natural disaster events in the US in 2012 300 There were over 150 natural disaster events in the US every year since 2006. That hadn’t happened in any year before. 250 Number 200 150 100 41 19 50 121 3 1980 1982 1984 1986 1988 Geophysical (earthquake, tsunami, volcanic activity) Source: MR NatCatSERVICE 1990 1992 1994 1996 1998 2000 Meteorological (storm) Hydrological (flood, mass movement) 2002 2004 2006 2008 2010 2012 Climatological (temperature extremes, drought, wildfire) 34 Combined Ratio Points Associated with Catastrophe Losses: 1960 – 2012* 8.7 9.4 3.4 2012E 2010 2008 1.6 2.6 2.7 2006 1.6 2002 2004 1.6 2000 1.0 1998 1996 3.3 3.3 3.6 2.9 3.3 2.8 1994 5.0 5.4 5.9 8.1 8.8 1990 2.1 2.3 3.0 1.2 1988 1986 1984 1982 1980 1978 1976 1974 1972 1970 1.2 0.4 0.8 1.3 0.3 0.4 0.7 1.5 1.0 0.4 0.4 0.7 1.8 1.1 0.6 1.4 2.0 1.3 2.0 0.5 0.5 0.7 1968 0.4 1966 1962 1964 3.6 1960s: 1.04 1970s: 0.85 1980s: 1.31 1990s: 3.39 2000s: 3.52 2010s: 7.20* 0.8 1.1 1.1 0.1 0.9 1960 10 9 8 7 6 5 4 3 2 1 0 Catastrophe losses as a share of all losses reached a record high in 2012 Avg. CAT Loss Component of the Combined Ratio by Decade 1992 Combined Ratio Points The Catastrophe Loss Component of Private Insurer Losses Has Increased Sharply in Recent Decades Notes: Private carrier losses only. Excludes loss adjustment expenses and reinsurance reinstatement premiums. Figures are adjusted for losses ultimately paid by foreign insurers and reinsurers. Source: ISO (1960-2011); A.M. Best (2012E) Insurance Information Institute. 35 The Dozen Most Costly Hurricanes in U.S. History Insured Losses, 2012 Dollars, $ Billions Sandy could become the 2nd costliest hurricane in US insurance history $60 $50 $40 $30 Irene became the 12th most expensive hurricane in US history $25.6 $18.8 $20 $10 $48.7 $5.6 $6.7 $7.8 $8.7 $9.2 $4.4 $5.6 Irene (2011) Jeanne (2004) Frances (2004) Rita (2005) Hugo (1989) Ivan (2004) Charley (2004) $11.1 $13.4 $0 Wilma (2005) Ike (2008) Sandy* (2012) Andrew (1992) Katrina (2005) 10 of the 12 costliest hurricanes in private insurance history occurred in the past 9 years (2004—2012) *Estimate as of 12/09/12 based on estimates of catastrophe modeling firms and reported losses as of 1/12/13. Estimates range up to $25B. Sources: PCS; Insurance Information Institute inflation adjustments to 2012 dollars using the CPI. 36 If They Hit Today, the Dozen Costliest (to Insurers) Hurricanes in U.S. History Insured Losses, 2012 Dollars, $ Billions $140 $120 $100 Storms that hit long ago had less property and businesses to damage, so simply adjusting their actual claims for inflation doesn’t capture their destructive power. Karen Clark’s analysis aims to overcome that. $80 $125 $65 $60 $35 $40 $20 $20 $20 Sandy* (2012) Betsy (1965) Hazel (1954) $40 $40 Katrina (2005) Galveston (1915) $50 $50 $50 Andrew (1992) southFlorida (1947) Galveston (1900) $25 $20 $0 Donna (1960) New England (1938) midFlorida (1928) Miami (1926) When you adjust for the damage prior storms could have done if they occurred today, Hurricane Katrina slips to a tie for 6th among the most devastating storms. *Estimate as of 12/09/12 based on estimates of catastrophe modeling firms and reported losses as of 1/12/13. Estimates range up to $25B. Sources: Karen Clark & Company, Historical Hurricanes that Would Cause $10 Billion or More of Insured LossesToday, August 2012; I.I.I. 37 P/C Industry Homeowners Claim Frequency, US, 1997-2011 Claims Paid per 100 Exposures CAT-related claims Non-CAT-related claims 10 8 6.99 6.71 6 6.45 6.26 6.53 5.83 4.63 4 3.83 2.82 2 2.34 1.57 1.84 2.67 2.32 1.69 2.57 3.64 2.97 3.77 3.94 2.28 4.03 3.42 4.16 4.17 4.31 3.68 2.39 2.35 1.32 0 1997 1998 1999 2000 2001 2002 2003 2004 2005 2006 2007 2008 2008 2010 2011 Sources: Insurance Research Council, “Trends in Homeowners Insurance Claims,” p.29; Insurance Information Institute P/C Industry Homeowners Average Claim Severity, 1997-2011 non-cat claims cat claims $9,000 $8,000 $7,000 $6,000 $5,000 $4,000 HO average claim severity is now three times what it was in 1997. $3,000 $2,000 1997 1998 1999 2000 2001 2002 2003 2004 2005 2006 2007 2008 2009 2010 2011 Sources: Insurance Research Council, “Trends in Homeowners Insurance Claims,” p. 29, BLS inflation calculator, and Insurance Information Institute U.S. Employment in Insurance Claims Adjusting: 2004–2013* Thousands As of February 2013, claims adjusting employment was 51,800 Gustav, Ike 60 Katrina, Rita, Wilma 55 50 Sandy Irene *As of February 2013; Seasonally adjusted. Note: Recession indicated by gray shaded column. Sources: U.S. Bureau of Labor Statistics; National Bureau of Economic Research (recession dates); Insurance Information Institute. Jan-13 Sep-12 May-12 Jan-12 Sep-11 May-11 Jan-11 Sep-10 May-10 Jan-10 Sep-09 May-09 Jan-09 Sep-08 May-08 Jan-08 Sep-07 May-07 Jan-07 Sep-06 May-06 Jan-06 Sep-05 May-05 Jan-05 Sep-04 May-04 Jan-04 45 40 Superstorm (barely a CAT 1) Sandy: 1.4 million Claims, by Type* Commercial , 167,500 , 12% Auto, 230,500 , 17% Sandy was a high-frequency, (relatively) low-severity event (avg. severity <50% Katrina) Sandy caused an estimated 1.4 million privately insured claims resulting in an estimated $15 to $25 billion in insured losses. Hurricane Katrina produced 1.74 million claims and $47.6B in losses (in 2011 $) Homeowner , 982,000 , 71% *PCS claim count estimate as of 11/26/12. Loss estimate represents high and low end estimates by risk modelers RMS, Eqecat and AIR. PCS estimate of insured losses as of 11/26/12 $11 billion. All figures exclude losses paid by the NFIP. Source: PCS; AIR, Eqecat, AIR Worldwide; Insurance Information Institute. 41 Flood-Damaged Structures with/without Flood Insurance: Long Island NY Number of structures 80,000 70,000 74,736 62.5% of flood-damaged buildings in Nassau County were uninsured for flood 46,681 60,000 73.4% of flood-damaged buildings in Suffolk County were uninsured for flood 50,000 40,000 46,681 30,000 20,000 Uninsured Insured 28,055 20,798 15,051 10,000 $2.2 5,747 5,747 0 Nassau Suffolk Here’s a marketing challenge. Most people who live on the coast in Long Island didn’t buy flood insurance. Source: Newsday, 1/14/13 from FEMA and Small Business Administration. 44 Residential NFIP Flood Take-Up Rates in NY, CT (2010) & Sandy Storm Surge Less than 5% penetration! These coastal areas should have take-up rates of 75% and over Source: Wharton Center for Risk Management and Decision Processes, Issue Brief, Nov. 2012; Insurance Information Institute. Flood insurance penetration rates were under 15% in many very vulnerable areas of NY and CT. 45 Challenge #3: Prolonged Low Investment Gains Investment Performance is a Key Driver of Profitability 49 U.S. Treasury Security Yields*: A Long Downward Trend, 1990–2013 9% Yields on 10-Year U.S. Treasury Notes have been essentially below 5% for a full decade. 8% 7% U.S. Treasury security yields recently plunged to record lows 6% 5% 4% 3% 2% 1% 0% Recession 2-Yr Yield 10-Yr Yield '90 '91 '92 '93 '94 '95 '96 '97 '98 '99 '00 '01 '02 '03 '04 '05 '06 '07 '08 '09 '10 '11 '12 '13 Since roughly 80% of P/C bond/cash investments are in 10-year or shorter durations, most P/C insurer portfolios will have low-yielding bonds for years to come. *Monthly, constant maturity, nominal rates, through Mar 2013. Sources: Federal Reserve Bank at http://www.federalreserve.gov/releases/h15/data.htm. National Bureau of Economic Research (recession dates); Insurance Information Institutes. 51 Distribution of Bond Maturities, P/C Insurance Industry, 2003-2011 2011 15.2% 41.4% 2010 16.3% 39.5% 2009 16.2% 2008 15.7% 2007 15.2% 30.0% 2006 16.0% 2005 36.2% 10.3% 6.3% 26.7% 28.7% 11.7% 7.3% 8.1% 33.8% 12.9% 8.1% 29.5% 34.1% 13.1% 7.4% 16.0% 28.8% 34.1% 13.6% 7.6% 2004 15.4% 29.2% 2003 14.4% 29.8% 20% 31.2% 11.1% 6.4% 12.7% 0% 32.4% 26.8% 32.5% 31.3% 40% 60% 15.4% 15.4% 80% Under 1 year 1-5 years 5-10 years 10-20 years over 20 years 7.6% 9.2% 100% The main shift over these years has been from bonds with longer maturities to bonds with shorter maturities. The industry first trimmed its holdings of over-10-year bonds (from 24.6% in 2003 to 16.9% in 2011) and then trimmed bonds in the 5-10-year category. Falling average maturity of the P/C industry’s bond portfolio is contributing to a drop in investment income along with lower yields. Sources: A.M. Best; Insurance Information Institute. 52 Purchasing Power of P/C Industry Investment Gains: 1994–2012F1 ($ Billions, 2012 dollars) Average yearly gain: $60.85B. We haven’t hit that average in the last 5 years. $90 $81.7 $75.9 $74.8 $71.5 $69.1 $70.9 $69.8 $64.5 $63.4 $57.6 $60 $54.8 $56.5 $59.4 $56.2 $57.4 $50.8 $45.9 $42.0 $33.8 $30 94 95 96 97 98 99 00 01 02 03 04 05* 06 07 08 09 10 11 12F In 2012 (1st three quarters) both investment income and realized capital gains were lower than in the comparable period in 2011. And because the Federal Reserve Board aims to keep interest rates exceptionally low until the unemployment rate hits 6.5%—likely at least another year off—maturing bonds will be re-invested at even lower rates. 1Investment gains consist primarily of interest, stock dividends and realized capital gains and losses. *2005 figure includes special one-time dividend of $3.2B; 2012F figure is I.I.I. estimate based on annualized actual 2012:Q3 result of $38.089B. Sources: ISO; Insurance Information Institute. Challenge #4: Highly Variable P/C Claims Drivers 56 Change* in the Consumer Price Index, 2004–2013 14% Recession CPI Core CPI For two months in 2008, led by gasoline, the general price level was rising at a 5.5% pace 12% 10% 8% 6% 4% 2% 0% -2% -4% '04 '05 '06 '07 '08 '09 '10 '11 '12 '13 Over the last decade, prices generally rose about 2% per year. *Monthly, year-over-year, through March 2013. Not seasonally adjusted. Sources: US Bureau of Labor Statistics; National Bureau of Economic Research (recession dates); Insurance Information Institutes. 57 Prices for Hospital Services: 12-Month Change,* 1998–2013 Recession Outpatient Services Inpatient Services 14% 12% 10% 8% 6% 4% 2% 0% '98 '99 '00 '01 '02 '03 '04 '05 '06 '07 '08 '09 '10 '11 '12 '13 Cyclical peaks in PP Auto tend to occur approximately every 10 years (early 1990s, early 2000s, and possibly the early 2010s) *Percentage change from same month in prior year; through January 2013; seasonally adjusted Sources: US Bureau of Labor Statistics; National Bureau of Economic Research (recession dates); Insurance Information Institute. 58 Forces that Drive Car Repair Costs: 12-Month Change,* 2001–2013 Recession Auto repair Auto body work 14% 12% 10% 8% 6% 4% 2% 0% '01 '02 '03 '04 '05 '06 '07 '08 '09 '10 '11 '12 '13 Cyclical peaks in PP Auto tend to occur approximately every 10 years (early 1990s, early 2000s, and possibly the early 2010s) *Percentage change from same month in prior year; through January 2013; seasonally adjusted Sources: US Bureau of Labor Statistics; National Bureau of Economic Research (recession dates); Insurance Information Institute. 59 Change* in Price Index for Lumber: A Downward Trend but Sudden Spikes, 2004–2013 40% 35% The price of lumber dropped before and during the recession… 30% 25% But 30% spikes can happen with no warning Recession Hardwood Softwood Lumber 20% 15% 10% 5% 0% -5% -10% -15% -20% '12 '11 '10 '09 '08 '07 '06 '05 The prices of building materials vary wildly and change levels rapidly. Prices for hardwood have been much less variable than softwood lumber. '04 *Monthly, year-over-year, through March 2013. Not seasonally adjusted. Dec. 2012 and Jan., Feb., and Mar. prices are preliminary. Sources: US Bureau of Labor Statistics, Producer Price Index series WPS0811; National Bureau of Economic Research (recession dates); Insurance Information Institutes. '13 61 Change* in Price Index for Plywood: A Downward Trend but Sudden Spikes, 2004–2013 60% The price of plywood rose by 50% in late Spring 2004 over the prior year 50% 40% 30% Recession Plywood March 2013: +8.4% 20% 10% 0% -10% -20% -30% '13 '12 '11 '10 '09 '08 '07 '06 '05 From the end of the recession (June 2009) to March 2013, the effect of the ups and downs of the price of plywood has resulted in a rise of 25.6%. '04 *Monthly, year-over-year, through March 2013. Not seasonally adjusted. Dec. 2012 and Jan., Feb., and Mar. prices are preliminary. Sources: US Bureau of Labor Statistics, Producer Price Index series WPU083; National Bureau of Economic Research (recession dates); Insurance Information Institutes. 62 Price Index for Waferboard, Monthly 2008–2013 300 1991=100 250 The price of waferboard rose by 50% during the recession, but then subsided The price of waferboard rose by 50% again in the last year; will it drop again? Mar 2013 200 150 Oct 2012 100 '13 '12 '11 '10 '09 '08 The prices of building materials such as waferboard and strandboard vary wildly and change levels rapidly. Through March 2013. Not seasonally adjusted. Dec. 2012 and Jan., Feb., and Mar. price indeses are preliminary. Sources: US Bureau of Labor Statistics, Producer Price Index series WPU09220124; National Bureau of Economic Research (recession dates); Insurance Information Institutes. 63 But Something Unusual is Happening: Miles Driven*, 1990–2013 Billions 3,100 3,000 2,900 2,800 2,700 2,600 2,500 2,400 2,300 2,200 Miles Driven Growth per 5-Yr Span 1997 vs. 1992: 13.9% 2002 vs. 1997: 11.5% 2007 vs. 2002: 6.1% 2012 vs. 2007: -3.0% Some of the growth in miles driven is due to population growth: 1997 vs. 1992: +5.1% 2002 vs. 1997: +7.4% 2007 vs. 2002: +4.7% 2012 vs. 2007: +3.4% A record: miles driven has been below the prior peak for 63 straight months. Previous record was in the early 1980s (39 months) Will the trend toward hybrid and non-gasolinepowered vehicles affect miles driven? What about the aging and retirement of the baby boomers? 2,100 '90 '91 '92 '93 '94 '95 '96 '97 '98 '99 '00 '01 '02 '03 '04 '05 '06 '07 '08 '09 '10 '11 '12 '13 *Moving 12-month total. The latest data is for February 2013. Note: Recessions indicated by gray shaded columns.. Sources: Federal Highway Administration (http://www.fhwa.dot.gov/ohim/tvtw/tvtpage.cfm ); National Bureau of Economic Research (recession dates); Insurance Information Institute. 64 Challenge #5: Regulatory Pressure? From Congress (TRIA), HUD, CFPB, FSOC/Federal Reserve (SIFIs), the NAIC’s SMI, etc. 65 I.I.I. Congressional Testimony on the Future of the Terrorism Risk Insurance Program Issue: Act expires 12/31/14. Insurers still generally regard large-scale terror attacks as fundamentally uninsurable I.I.I. Input: Testified at first hearing on the issue in DC (on 9/11/12) on trends in terrorist activity in the US and abroad, difficulties in underwriting terror risk; Noted that bin Laden may be dead but war on terror is far from over Status: New House FS Committee Chair Jeb Hensarling has opposed TRIA in the past; Obama Administration does not seem to support extension; Little institutional memory on insurance subcommittee Media: Virtually no media coverage yet apart form trade press; WSJ will likely editorialize against it. Objective: Work with trades, risk management community and others to help build support 66 Loss Distribution by Type of Insurance from Sept. 11 Terrorist Attack ($ 2011) ($ Billions) Other Liability $4.9 (12%) Property Life WTC 1 & 2* $1.2 (3%) $4.4 (11%) Aviation Liability $4.3 (11%) Event Cancellation $1.2 (3%) Aviation Hull $0.6 (2%) Workers Comp $2.2 (6%) Property Other $7.4 (19%) Biz Interruption $13.5 (33%) Total Insured Losses Estimate: $40.0B** *Loss total does not include March 2010 New York City settlement of up to $657.5 million to compensate approximately 10,000 Ground Zero workers or any subsequent settlements. **$32.5 billion in 2001 dollars. Source: Insurance Information Institute. Exhibit 3A Terrorism Violates Traditional Requirements for Insurability Requirement Definition Violation Estimable Frequency Insurance requires large number of observations to develop predictive ratemaking models (an actuarial concept known as credibility) Very few data points Terror modeling still in infancy, untested. Inconsistent assessment of threat Estimable Severity Maximum possible/ probable loss must be at least estimable in order to minimize “risk of ruin” (insurer cannot run an unreasonable risk of insolvency though assumption of the risk) Potential loss is virtually unbounded. Losses can easily exceed insurer capital resources for paying claims. Extreme risk in workers compensation and statute forbids exclusions. Source: Insurance Information Institute Terrorism Violates Traditional Requirements for Insurability (cont’d) Requirement Definition Violation be able to Losses likely highly Diversifiable Must spread/distribute risk concentrated geographically or Risk across large number of by industry (e.g., WTC, power Random Loss Distribution/ Fortuity Source: Insurance Information Institute risks “Law of Large Numbers” helps makes losses manageable and less volatile Probability of loss occurring must be purely random and fortuitous Events are individually unpredictable in terms of time, location and magnitude plants) Terrorism attacks are planned, coordinated and deliberate acts of destruction Dynamic target shifting from “hardened targets” to “soft targets” Terrorist adjust tactics to circumvent new security measures Actions of US and foreign govts. may affect likelihood, nature and timing of attack The New HUD Ruling HO Underwriting vs. Disparate Impact 70 What Did HUD Rule? The Fair Housing Act prohibits discrimination in the sale, rental, or financing of dwellings on the basis of race, color, religion, sex, disability, familial status, or national origin. HUD’s rule says Plaintiffs may use statistical analysis to show that certain insurer/lender/municipality behavior had a disproportionately adverse effect on the sale, rental, or financing of housing for minorities Under the rule, this showing violates the federal Fair Housing Act even if the insurer/lender/municipality did not intend to discriminate Defendant can prevail if it shows the practice was needed to achieve one or more substantial, legitimate, nondiscriminatory interests But plaintiff may win by showing that another practice with a less discriminatory effect could achieve this interest 71 Potential Impact on Property Insurance Underwriting Why does this affect property insurance? Insurers don’t use race, religion, sex, etc. to underwrite property insurance But they do use credit-based insurance scores, neighborhood, and other factors that could be the basis of a “disparate impact” conclusion Isn’t this a federal government agency’s intrusion into state regulation, against McCarran-Ferguson? HUD says M-F says federal laws/regulations that “specifically relate to the business of insurance” supercede state law But how can insurers defend themselves if they don’t have data on race (which they’re prohibited from collecting)? HUD says plaintiff have the same problem, so it’s fair 72 Potential Impact on Property Insurance Underwriting (cont’d) Could increase costs to monitor compliance and defend suits alleging discrimination Potentially Changes State/Federal Regulatory Balance Not necessarily by itself, but in the trail of – Federal Insurance Office – FSOC – CFPB 73 Other Regulatory Challenges? Designating Some Insurers as Systemically Important? Creating a two-tiered, “unlevel playing field” Extending the “Reach” of the Consumer Financial Protection Bureau? The CFPB is now proposing regulations for mortgage servicers regarding property insurance on homes with mortgages Will it deal with insurance offered with credit cards? Bank marketing of insurance products? 74 Brief Overview of P/C Industry Financial Status 75 Underwriting is Rarely a Profit Source Gain (Loss)* 1975–2012** $ Billions $40 $20 In historical context, 2006-07 underwriting results were an anomaly Net underwriting losses in 2012 totaled $14.6B $0 -$20 High cat losses in 2011 led to the worst underwriting year since 2002 -$40 -$60 75 76 77 78 79 80 81 82 83 84 85 86 87 88 89 90 91 92 93 94 95 96 97 98 99 00 01 02 03 04 05 06 07 08 09 10 11 12 Average yearly underwriting loss in the 2008-2012 low-interest-rate environment? $17.2B. With interest rates this low, large persistent underwriting losses are not a recipe for success. *Includes mortgage and financial guaranty insurers in all years. Sources: A.M. Best; ISO; Insurance Information Institute. $33,522 $19,456 $3,043 $28,672 $35,204 $65,777 $44,155 $38,501 $30,029 $20,598 $10,870 $3,046 $10,000 $19,316 $20,000 $5,840 $30,000 $14,178 $40,000 $20,559 $50,000 $21,865 $60,000 2005 ROE*= 9.6% 2006 ROE = 12.7% 2007 ROE = 10.9% 2008 ROE = 0.1% 2009 ROE = 5.0% 2010 ROE = 6.6% 2011 ROAS1 = 3.5% 2012 ROAS1 = 5.9% $30,773 $70,000 $36,819 $80,000 $24,404 $ Millions $62,496 P/C Net Income After Taxes 1991–2012 $0 -$10,000 -$6,970 91 92 93 94 95 96 97 98 99 00 01 02 03 04 05 06 07 08 09 10 * ROE figures are GAAP; 1Return on avg. surplus. Excluding Mortgage & Financial Guaranty insurers yields a 6.2% ROAS for 2012:H1, 4.6% ROAS for 2011, 7.6% for 2010 and 7.4% for 2009. Sources: A.M. Best; ISO; Insurance Information Institute. 11 12 -$10.0 -$15.0 2012:Q4 -$3.4 $6.4 $6.2 $3.4 $11.1 $12.2 $11.2 $8.3 $8.2 $11.0 $9.0 Spring 2011 tornadoes 2012:Q3 2012:Q2 2012:Q1 2011:Q4 2011:Q3 2011:Q2 211:Q1 2010:Q4 2010:Q3 2010:Q2 2010:Q1 $13.1 $10.8 $10.7 $7.0 Financial crisis, Hurricane Ike 2009:Q4 2009:Q3 2009:Q2 -$1.0 -$5.0 2009:Q1 $0.0 -$0.1 $5.0 2008:Q4 2008:Q3 -$10.3 $5.8 $Billions 2008:Q2 $8.6 $10.0 2008:Q1 $16.4 $14.6 $15.0 2007:Q4 2007:Q3 $15.6 $16.2 $20.0 2007:Q2 2007:Q1 P/C Industry Net Income, Quarterly, 2007:Q1-2012:Q4 Sandy Virtually a year without any profits Sources: SNL Financial; Insurance Information Institute 79 $5 -$15 -$3.4 Financial crisis, Hurricane Ike 1st Quarter 2d Quarter -$10.3 -$10 -$1.0 $0 -$5 $8.2 $11.2 $6.4 $13.1 -$0.1 $3.4 $14.6 $11.1 $10.7 $11.0 $6.2 $5.8 $7.0 $9.0 $10 $8.6 $15 Spring 2011 tornadoes $15.6 $10.8 $8.3 $12.2 $16.2 $Billions $20 $16.4 P/C Industry Net Income, Quarterly, 2007:Q1-2012:Q4 2007 2008 2009 2010 2011 2012 Hurricane Irene 3rd Quarter 4th Quarter Over the past 6 years, no calendar quarter has been consistently profitable. Sources: SNL Financial; Insurance Information Institute 80 Profitability (ROE) Peaks & Troughs, P/C Insurance Industry, 1975 – 2012 ROE 25% 1977:19.0% 1987:17.3% 2006:12.7% History suggests next ROE peak will be in 2016-2017 1997:11.6% 20% 15% 9 Years 6+ years so far 10% 5% 0% 1984: 1.8% 1992: 4.5% 2001: -1.2% 75 76 77 78 79 80 81 82 83 84 85 86 87 88 89 90 91 92 93 94 95 96 97 98 99 00 01 02 03 04 05 06 07 08 09 10 11* 12* -5% 1975: 2.4% *Profitability = P/C insurer ROEs. 2012 is an estimate based on ROAS data. Note: Data for 2008-2012 exclude mortgage and financial guaranty insurers. 2012 ROAS = 5.9% including M&FG. Sources: Insurance Information Institute; NAIC; ISO; A.M. Best. Policyholder Surplus, Quarterly, 2006:Q4–2012:Q4 $583.5 $583.5 $586.9 12:Q3 12:Q3 12:Q4 $570.7 $553.8 $538.6 $530.5 $540.7 $511.5 $490.8 $463.0 $437.1 $455.6 $515.6 08:Q1 $400 $478.5 $517.9 07:Q4 $505.0 $521.8 07:Q3 $512.8 $450 $487.1 $500 $496.6 $550 $559.2 $600 $544.8 $650 $559.1 Up $150 Billion from the 2009:Q1 trough, a new peak Down $84 Billion from the previous peak, due to the financial crisis, CATs $566.5 ($ Billions) 12:Q1 11:Q4 11:Q3 11:Q2 11:Q1 10:Q4 10:Q3 10:Q2 10:Q1 09:Q4 09:Q3 09:Q2 09:Q1 08:Q4 08:Q3 08:Q2 07:Q2 07:Q1 06:Q4 $350 The industry now (at year-end 2012) has $1 of surplus for every $0.78 of NPW, the strongest claims-paying status in its history. Sources: ISO; A.M .Best. 82 A 100 Combined Ratio Isn’t What It Once Was: Investment Impact on ROEs Combined Ratio / ROE 15.9% 110 A combined ratio of about 100 generates an ROE of ~6.6% in 2012, ~7.5% ROE in 2009/10, 10% in 2005 and 16% in 1979 106.4 14.3% 12.7% 105 100.6 100 100.1 101.0 100.8 99.3 95.7 95 7.4% 92.7 8.8% 15% 10.9% 9.6% 97.5 18% 100.9 100.0 7.6% 12% 9% 6.6% 4.4% 4.6% 90 6% Year Ago 85 3% 2011:Q3 = 108.1, 3.1% ROE 0% 80 1978 1979 2003 2005 2006 2007 Combined Ratio 2008 2009 2010 2011 2012:9M ROE* Combined Ratios Must Be Lower in Today’s Depressed Investment Environment to Generate Risk Appropriate ROEs * 2008 -2012 figures are return on average surplus and exclude mortgage and financial guaranty insurers. 2012:Q3 combined ratio including M&FG insurers is 100.9, ROAS = 6.3%; 2011 combined ratio including M&FG insurers is 108.2, ROAS = 3.5%. Source: Insurance Information Institute from A.M. Best and ISO data. Policyholder Surplus, 2006:Q4–2012:Q4 ($ Billions) $583.5 $586.9 12:Q4 $570.7 $550.3 $538.6 $544.8 $530.5 $540.7 $511.5 $490.8 $463.0 12:Q3 $450 $437.1 $455.6 $505.0 $515.6 $517.9 $521.8 $478.5 $500 $487.1 $550 $496.6 $600 $512.8 The industry now has $1 of surplus for every $0.80 of NPW, the strongest claims-paying status in its history $559.1 $650 $559.2 $566.5 Drop due to near-record 2011 CAT losses Surplus as of 12/31/12 was a new peak 12:Q1 11:Q4 11:Q3 11:Q2 11:Q1 10:Q4 10:Q3 10:Q2 10:Q1 09:Q4 09:Q3 09:Q2 09:Q1 08:Q4 08:Q3 08:Q2 08:Q1 07:Q4 07:Q3 07:Q2 07:Q1 06:Q4 $400 Sources: ISO; A.M .Best. 85 Key Takaways 87 Takeaways: Insurance Industry Predictions for 2013 P/C Insurance Exposures Will Grow With the U.S. Economy Personal and commercial exposure growth is likely in 2013 – But restoration of destroyed exposure will take until mid-decade Wage growth is also positive and could modestly accelerate P/C Industry Growth in 2013 Will Be Strongest Since 2004 Growth likely to exceed A.M. Best projection of +3.8% for 2012 No traditional “hard market” emerges in 2013 Underwriting Fundamentals Deteriorate Modestly Some pressure from claim frequency, severity in some key lines But WC will be tough to fix Industry Capacity Hits a New Record by Year-End 2013 (Barring Meg-CAT) Investment Environment Is/Remains Challenging Interest rates remain low 88 Insurance Information Institute www.iii.org Thank you for your time and your attention!