The Sherwin-Williams Co. Indiana University POOPS Session September 6, 2001 Bill Rafie, District Manager Kevin Ryan, Human Resources Manager Jen Stout, Area Recruiter The Sherwin-Williams Company The Sherwin-Williams Company Circa 1866 Fortune 500 Company Net Sales = $ _$5.2Billion___ Net Income = $ __$304Million The Sherwin-Williams Company The Sherwin-Williams Company Vertically Integrated SHERWIN-WILLIAMS COMPANY Consumer Group The Sherwin-Williams Company Stores Group Automotive Division The Sherwin-Williams Company Consumer Group Comprised of 3 Functions A. Manufacturing B. Logistics C. Marketing/Sales 1. Private Label Brands 2. Specialty Products The Sherwin-Williams Company The Sherwin-Williams Company Automotive Division Develops, Manufactures & Markets motor vehicle finish and refinish products. Marketed through: •Sherwin-Williams Automotive Branches •Independent Jobbers/Distributors The Sherwin-Williams Company The Sherwin-Williams Company Stores Group •United States, Canada, Puerto Rico & Mexico •Over 2,400 Company Owned Stores •Decentralized -- 4 Divisions •Eastern •Southeastern •Midwestern •Southwestern The Sherwin-Williams Company The Sherwin-Williams Company Our Markets 20% DIY Commercial 80% The Sherwin-Williams Company WHOLESALE MARKET ARCHITECTURAL COATINGS PRODUCT FINISHES INDUSTRIAL MAINTENANCE The Sherwin-Williams Company ARCHITECTURAL COATINGS NEW CONSTRUCTION RENOVATIONS MAINTENANCE The Sherwin-Williams Company ARCHITECTURAL COATINGS HOMES COMMERCIAL BUILDINGS – APARTMENTS – HOTELS – OFFICE PLAZAS The Sherwin-Williams Company PRODUCT FINISHES MARKET ORIGINAL EQUIPMENT MANUFACTURERS – WOOD – PLASTIC – METAL The Sherwin-Williams Company PRODUCT FINISHES MARKET CABINETS AND WOODWORKING CONTAINERS MACHINE TOOLS BUSINESS MACHINES The Sherwin-Williams Company INDUSTRIAL MAINTENANCE MARKET COATINGS NEEDED TO STAND UP TO CHEMICAL SUBSTANCES, CORROSION, AND HARSH ENVIRONMENTS The Sherwin-Williams Company INDUSTRIAL MAINTENANCE MARKET FACTORIES AND WAREHOUSES RAILROADS BRIDGES TEXTILE MILLS FOOD PROCESSING The Sherwin-Williams Company INDUSTRIAL MAINTENANCE MARKET PETROCHEMICAL PLANTS PULP AND PAPER WASTE WATER TREATMENT PLANTS PUBLIC WORKS STRUCTURAL STEEL FABRICATORS The Sherwin-Williams Company The Sherwin-Williams Company Career Path PRESIDENT & GENERAL MGR VP SALES METRO DISTRICT MANAGER DISTRICT MANAGER CITY MANAGER SALES MANAGER COMMERCIAL BRANCH MANAGER STORE MANAGER SALES REP MANAGEMENT TRAINEE/ASSISTANT MANAGER SUMMER INTERN The Sherwin-Williams Company Sherwin-Williams University Focus on your individual professional development . . . 3 PHASES OF MANAGEMENT TRAINING PHASE ONE -- “Training Store” Assignment •6 weeks •Training Manager: -- Mentor •Learning Assignments •Self-Paced, structured course modules The Sherwin-Williams Company Sherwin-Williams University Professional Development Management Training PHASE TWO -- Classroom Training •Five Days: Division Headquarters •Division President/General Manager and Division Staff COURSE CONTENT: •Sales Development (Commercial & D.I.Y.) •Product Knowledge •Financial Management •Operations Management •Staff Management The Sherwin-Williams Company Sherwin-Williams University Professional Development Management Training PHASE THREE -- Assistant Manager Assignment EMPLOYEE CERTIFICATION The Sherwin-Williams Company Sherwin-Williams University On-Going Professional Development •Store Manager Training •Sales Representative Training •Specific Seminars: •Product Knowledge •Management •Selling Skills The Sherwin-Williams Company Sherwin-Williams University Assistant Manager Responsibilities •Marketing: DIY/Commercial •Financial/Credit Management •Operations Management •Customer Service •Merchandising •Staff Management The Sherwin-Williams Company The Sherwin-Williams Company Manage Your Career Promotions based on: •Merit •Demonstrated Performance •Desire •Achievement The Sherwin-Williams Company The Sherwin-Williams Company Opportunity •Over 90% promoted from within •Jobs Hotline -- Computerized Job Posting System The Sherwin-Williams Company The Sherwin-Williams Company Store Manager •Business Generalist •Entrepreneur •Strategist •Leader •Sales Professional •Marketer •Coach •Analyst •Trouble Shooter •Problem Solver Opportunity to manage a “Six Figure” Business The Sherwin-Williams Company The Sherwin-Williams Company Benefits Standard Benefits: •Group Life Insurance (non-contributory) •Health Care -- includes Dental •Short/Long-Term Disability •Paid Vacations/Holidays Distinguishing Benefits: •Stock Purchase Plan & 401(k) Savings (3 stock splits in last 13 years) •Pension )non-contributory) •Incentives/Recognition Programs •Tuition Reimbursement The Sherwin-Williams Company TO CONTACT US WWW.SHERWIN-WILLIAMS.COM T.KEVIN.RYAN@SHERWIN.COM JENNIFER.I.STOUT@SHERWIN.COM 317 594 0083 The Sherwin-Williams Company